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Home Care Providers Owned by GoodOaks Homecare in Surrey

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Only the locations & reviews in Surrey for GoodOaks Homecare are being shown.

GoodOaks Homecare Locations in Surrey (2)

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2 Home Care Providers owned by GoodOaks Homecare in Surrey

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GoodOaks Homecare - Epsom, Reigate and Elmbridge
64 South Street, Epsom KT18 7PH
9.79 Reviews
GoodOaks Homecare - Epsom, Reigate and Elmbridge
GoodOaks Homecare - Epsom, Reigate and Elmbridge
"From the very first contact with Good Oaks, they have been swift, efficient and client centred, always responding quickly to enquiries. I..."Read all 9 reviews

GoodOaks Homecare delivers high-quality care and support with the goal to help people continue to live independently and comfortably at home. Divided into two sectors of homecare, GoodOaks Homecare... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Live-in Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Sleeping)
  • Overnight Care (Waking)
GoodOaks Homecare - Farnham
Ground Floor Office 1, No 11, Riverside Industrial Park, Farnham GU9 7UG
7.81 Reviews
GoodOaks Homecare
GoodOaks Homecare - Farnham
"Excellent, sensitive and supportive help. Absolutely no criticisms.- Thank you .provided flexibility as necessary. Absolutely recommend ...."Read all 1 reviews

GoodOaks Homecare Farnham, Alton and Haslemere supports people to stay safe, comfortable and independent in the homes they know and love. Providing both visiting care and live-in care, the team works... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Live-in Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Sleeping)
  • Overnight Care (Waking)

GoodOaks Homecare Reviews in Surrey (10)

9.5

GoodOaks Homecare has a Group Review Score of 9.5 (9.47) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Showing 10 reviews matching selected criteria
Review of GoodOaks Homecare - Farnham from Jan L (Client / Service User) published on 5 August 2026 Submitted via Website•
Overall Experience
Excellent, sensitive and supportive help. Absolutely no criticisms.- Thank you .provided flexibility as necessary. Absolutely recommend . Will continue to use in future.

Both live in and daily care used with success

↩Reply from Ed Deason, Director at GoodOaks Homecare - Farnham

Thank you so much, Jan, for your lovely review. We're delighted that both our live-in and daily care have provided the help you needed. It has been a pleasure supporting you, and we look forward to being here whenever you need us in the future.

Ed, Lynn and the GoodOaks Farnham team.

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from S Q (Daughter of Client) published on 29 May 2026 Submitted via Website•
Overall Experience

From the very first contact with Good Oaks, they have been swift, efficient and client centred, always responding quickly to enquiries. I feel comforted that my mother is having very very good care on their visits. The care workers have lovely conversations with my mother, they use kindness and humour to help her low mood in the mornings. It was noticed that my mum might be starting a pressure sore and I was advised to make a referral and how to do that. The two carers we have had have been very professional and we have had the same person most visits which is fantastic.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you for your lovely comments. It is so important that both you and your mother feel reassured that we provide the best care possible. We are very proud of our care professionals and the dignity, respect and kindness they show to all of our clients, and we shall be feeding this back to them. Thank you for choosing GoodOaks Epsom and Reigate

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Diana W (Daughter of Client) published on 5 May 2026 Submitted via Website•
Overall Experience
Our experience with Emma and her team at GoodOaks Homecare has been exceptional.
They have been looking after mum since January and everyone is so lovely, kind, reliable and well trained.
We would especially like to thank Emma, who on a visit found mum had fallen and quickly arranged an ambulance whilst keeping her safe and us fully informed.
Having GoodOaks helping us with mum has taken away a lot of our worries, and given us peace of mind

that she is being very well cared for.

↩Reply from Dhanuka Corea, Director at GoodOaks Homecare - Epsom, Reigate and Elmbridge

I truly appreciate your kind words. It means a lot to hear you felt supported and reassured during this difficult time. Were proud to offer compassionate care and will definitely share your lovely feedback with Emma and the team. Thank you for trusting us with your mums care.

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from James L (Client / Service User) published on 5 May 2026 Submitted via Postal Card•
Overall Experience

This has been the first time that my wife and I have used a home care service. Despite initial trepidation, I have been most impressed with the service from first engagement to home visits. The office staff are very approachable and efficient. The home visits have worked well too. The staff are most professional yet personable and understanding. I would not hesitate to recommend this company.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you for your kind words and recommendation. We're so pleased that both you and your wife have had a positive experience with our team, and we truly appreciate your trust in us.

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Jane M (Daughter of Client) published on 3 March 2026 Submitted via Website•
Overall Experience
I cannot recommend GoodOaks Homecare more highly. They have been professional and caring to our needs from our initial call to them last year.

Since coming home from hospital with the 24 hour carer mum is no longer anxious and has started eating and drinking again. Mum has become totally reliant on her carer and we are extremely happy with the care mum is receiving.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you so much for your review. We take pride in ensuring that both our client and their family get the support that is required. It is always very daunting when looking for care especially when it is in your own home. I am so pleased to hear that through the care, your mum is no longer anxious, and glad we have been able to ensure that your mum can stay in her home environment.

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Beverley L (Daughter of Client) published on 1 August 2025 Submitted via Website•
Overall Experience

My Father has been a client of GoodOaks for two months now, and we are very happy with the carers who come. They treat my father with dignity, are punctual & are very kind. My father has speech problems & the carers all know how to communicate with him. It's such peace of mind to know he is being well looked after when we are not around.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you so much for the kind words and thoughtful review. We are truly grateful for the opportunity to support your father. We shall feed this back to our care professionals. It means a lot to us to know that our care, patience and consistency have given you peace of mind. Thank you again for trusting GoodOaks for the care of your father.

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Leonora C (Daughter of Client) published on 11 April 2025 Submitted via Website•
Overall Experience
I do feel compelled to write a review for GoodOaks, in recognition of the excellent service I have received. I contacted them in January 2025 to arrange companion care for my father on his return home from respite care. I wanted someone to be with my father for the whole day while I was out at work.
Firstly, GoodOaks were one of the few service providers who could provide this service and in addition, they were the only ones who could guarantee that it would be the same person for the duration of the day.
They visited and assessed within 48 hours, matched Dad with the best companion and were able to start the following week.
The companion they matched Dad with was perfect. My father is so bonded with her and she has really added value to his life. For context, he's bedridden with vascular dementia and frailty.
Yes, they may appear expensive per hour but there are no hidden fees that other agencies add, so the price you are quoted is what you pay.

Fab!

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you so much for your kind words and thoughtful review. We're truly grateful for the opportunity to support your father and are so pleased to hear that the companion has made such a positive difference in his life. We shall feed this back to our care professional. It means a lot to us to know...  

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Maureen F (Client / Service User) published on 25 March 2025 Submitted via Postal Card•
Overall Experience

I'm incredibly grateful for the support and care provided by GoodOaks. From the start, their team has been professional, helpful & attentive, always willing to go the extra mile. The carers they provide are not only skilled but also compassionate, ensuring that all needs are met with respect and kindness. Communication has been excellent thank you they've always been quick to address my concerns. I truly appreciate the personalised care they offer, which makes a significant difference in improving quality of life. I highly recommend GoodOaks to anyone in need of care giving services. Their dedication & exceptional service have made a challenging time much easier to navigate.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Thank you so much for your kind words and for taking the time to share your experience with GoodOaks Epsom & Reigate. We are truly delighted to hear that our team has been able to provide the professional, compassionate, and attentive care that you deserve.Ensuring that our clients feel supported...  

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Graeme B (Son of Client) published on 5 February 2025 Submitted via Website•
Overall Experience

The team at GoodOaks Homecare Epsom treated my mother with the utmost respect. Over the time they were her carers, her care needs changed significantly and Goodoaks adapted accordingly. They organized for her to have a hospital bed as things changed also an air mattress for her comfort. My mother became very fond of all her carers at Goodoak. I highly recommend the whole team and I am very grateful for the care and attention they showed my mother. Thank you all.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Hi Graeme, thank you so much for your kind words and for taking the time to share your experience. It was truly our privilege to care for your mother and we are so pleased to hear that she felt comfortable and well-supported by our team. We understand how important it is to adapt to changing care...  

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Review of GoodOaks Homecare - Epsom, Reigate and Elmbridge from Trevor P (Relative of Client) published on 5 February 2025 Submitted via Website•
Overall Experience
An elderly relative, aged 92, had recently deteriorated in her ability to be able to care for herself at home. Contact was made with Age UK Banstead who provided a list of care companies that might be able to assist. The only one who picked up and was able to assist was GoodOaks Homecare.
She had been unwilling to accept care previously but realised that this was now necessary. It was critical that an early solution be found and GoodOaks was brilliant at responding both extremely quickly and also providing the solution required. A day after the initial contact the two managers from GoodOaks met with her, her daughter and others. This was followed by the agreed care package starting the following morning, less than 48 hours since the initial contact, absolutely amazing, thank you to them both.
The care being provided is first class with excellent continuity of carers.

We cannot recommend GoodOaks enough as they have left us feeling that she is in good hands and her needs are catered for.

↩Reply from Emma Manning, Registered Manager at GoodOaks Homecare - Epsom, Reigate and Elmbridge

Dear Trevor, thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. It was our pleasure to support your relative during this important transition and we're so glad we could provide the care and reassurance she needed so quickly. Ensuring...  

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Awards / Recognitions (6)

  • 29 May 2026Recipient: GoodOaks Homecare
  • 31 May 2023Recipient: GoodOaks Homecare
  • 31 Mar 2022Recipient: GoodOaks Homecare

News (13)

News

  • 08 Apr 2026

    GoodOaks Homecare Epsom and Reigate has been rated Outstanding by the Care Quality Commission (CQC) following its first inspection, a rare achievement at this stage and one that highlights the...

  • 06 Jan 2026

    GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...

  • 20 Nov 2025

    GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

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