Home Care Providers Owned by GoodOaks Homecare in Hertfordshire

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Only the locations & reviews in Hertfordshire for GoodOaks Homecare are being shown.

GoodOaks Homecare Locations in Hertfordshire (2)

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2 Home Care Providers owned by GoodOaks Homecare in Hertfordshire
GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Unit G25 Fountain Court, 2 Victoria Square, Victoria Street, St Albans AL1 3TF
"During one of the most painful and emotionally difficult periods of our lives, GoodOaks Homecare St Albans and Harpenden provided truly..."Read all 10 reviews
Visiting Care from £27 / hour|Live-in Care from £1,100 / week

Founded back in 2011 by two carers, GoodOaks Homecare are proud to be offer visiting and live-in care services throughout St Albans, Harpenden, and surrounding areas. Being carer-led has meant that providing... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
GoodOaks - Watford
20c Market Street, Watford WD18 0PD
"I was treated with privacy and dignity at all times. A friendly smile and care was evident from staff as well. If asked I would be pleased..."Read all 2 reviews
Visiting Care from £22.99 / hour|Live-in Care from £1,495 / week

GoodOaks Homecare Watford is a trusted, award-winning provider of personalised visiting and live-in care, supporting people across Watford and nearby areas to stay safe, independent and comfortable in... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

GoodOaks Homecare Reviews in Hertfordshire (12)

9.4

GoodOaks Homecare has a Group Review Score of 9.4 (9.433) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Showing 12 reviews matching selected criteria
Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from L G (Client / Service User) published on 29 May 2026 Submitted via Website
Overall Experience

During one of the most painful and emotionally difficult periods of our lives, GoodOaks Homecare St Albans and Harpenden provided truly exceptional care for my mother. From the very beginning, their team demonstrated compassion, professionalism, and genuine humanity, giving our family reassurance during an incredibly distressing time.

Every carer treated my mother with dignity, patience, and kindness. They went far beyond simply performing their duties; they created an atmosphere of warmth and comfort that made an unbearable situation easier for all of us. Their attention to her wellbeing, emotional comfort, and personal dignity was remarkable, and it was clear that they genuinely cared about her as a person.

The professionalism of the organisation was equally impressive. Communication was always thoughtful and efficient, the carers were dependable and respectful, and the standard of care remained consistently outstanding.

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
It truly means a great deal to all of us at GoodOaks Homecare St Albans to know that we were able to support your mother and your family during such a difficult and emotional time.

Providing care with dignity, compassion, and kindness is at the heart of everything we do, and your feedback is a...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from T G (Client / Service User) published on 29 May 2026 Submitted via Website
Overall Experience

Run by a professional team and an amazing leadership. They genuinely care about what they stand for and work to the best of their ability to provide heartfelt service to their clients. Highly recommended

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you so much for your kind words and recommendation! Our clients and families are at the heart of everything we do.

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from J P (Relative of Client) published on 29 May 2026 Submitted via Website
Overall Experience

The home care provider is amazing and run by professionals. They have great customer care and offer a wide range of facilities. Highly recommend them for safe care and end of life patient care as well as ongoing healthcare support.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your kind words and recommendation. We are incredibly grateful for your feedback and so pleased to hear that you have had a positive experience with our service.

Providing safe, compassionate and professional care is at the heart of everything we do, and it means a great deal...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from S S (Sister of Client) published on 29 May 2026 Submitted via Website
Overall Experience
We are incredibly grateful for the care, kindness, and professionalism shown by our home carer. From the very beginning, they treated our family member with dignity, patience, and genuine compassion. Nothing was ever too much trouble, and they always went above and beyond to make sure everything was comfortable and well looked after.
Their reliability and positive attitude gave us real peace of mind, and it was reassuring to know our loved one was in such capable hands. We truly appreciated the emotional support as well as the practical help they provided each day.

We would highly recommend them to anyone looking for a trustworthy, caring, and dedicated home carer. Thank you for everything you have done.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your kind words and recommendation. We are truly grateful for the trust you placed in us and so pleased to hear that our care provided reassurance, comfort and peace of mind to your family.

Supporting people with dignity, compassion and kindness is at the heart of everything...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from P F (Granddaughter of Client) published on 29 May 2026 Submitted via Website
Overall Experience
After more than forty years in Australia, my grandmother returned to the United Kingdom to spend her retirement surrounded by family and familiarity. From the very beginning, the owner and his team demonstrated exceptional professionalism, compassion, and emotional sensitivity, making what could have been an overwhelming transition feel comfortable, dignified, and reassuring.
What distinguishes this establishment is its genuine commitment to preserving dignity, individuality, and emotional wellbeing. Every interaction reflected warmth, patience, attentiveness, and sincere respect for those in their care.
The consistency of these exceptional standards reflects a culture grounded in humanity, integrity, and professionalism. In a sector that can often feel impersonal, this organisation stands as a rare and admirable exception.

Without hesitation, I offer my highest recommendation to any family seeking compassionate, dignified, and truly outstanding care.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your incredibly kind words and recommendation. It means so much to our team to know that we were able to make your grandmothers transition back to the UK feel comfortable, dignified and reassuring.

Providing compassionate, person-centred care is at the heart of everything we...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from C S (Friend of Client) published on 28 May 2026 Submitted via Website
Overall Experience

GoodOaks Homecare provide exceptional care and have extremely supportive and compassionate staff that are there for you when you need it the most. Thank you to the amazing team for everything they do!

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable

Thank you for the lovely review. We take pride in being supportive and compassionate in everything we do! We are pleased that we made a positive impression for you and your loved one.

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from Cathy S (Daughter of Client) published on 27 May 2026 Submitted via Website
Overall Experience
We cannot thank Goodoaks homecare enough for the exceptional care, kindness, and compassion shown to our mum during her final days. At very short notice, Ana arranged overnight care to give the family some much-needed rest and support during an incredibly difficult time.
Ana who came to care for her overnight was truly outstanding - calm, caring, professional, and so gentle in the way she looked after both our mum and the family around her. Her presence brought comfort and reassurance at a time when we needed it most.
Nothing felt too much trouble, and the support we received went far beyond what we could ever have expected. We will always be deeply grateful for the dignity, kindness, and compassion shown.

Thank you again from the bottom of our hearts.

Reply from Kyra Cross, Care Professional / Administrator at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your incredibly kind words. We are truly honoured to have been able to support your mum and your family during such a difficult and emotional time.

We will make sure your lovely feedback is shared with Ana and the team. Providing compassionate, dignified care and offering...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from S W (Client / Service User) published on 18 May 2026 Submitted via Website
Overall Experience

I was treated with care and very carefully washed and dried in the morning. The carer only came in the morning and was always on time, even though it was an early start. Any creams were applied safely and always gently rubbed into the skin. The carer only left after I was fully dressed and always checked if anything else was needed, tidying up the bed etc. Today the carer went an extra mile and took myself and my wife to local cafe, with me sitting in the car? I am not very mobile yet.

Reply from Ana Sirbu, Registered Manager at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your wonderful feedback. Everyone at GoodOaks Homecare St Albans, Luton & Dunstable is delighted to hear that you have been so pleased with the care and support provided.

Delivering exceptional, compassionate care with dignity and respect is at the heart of everything we do,...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from Kay W (Wife of Client) published on 18 May 2026 Submitted via Website
Overall Experience
I have been extremely impressed with all aspects of the Good Oaks agency.
All the staff, without exception, are kind and caring, always ready to go the extra mile and often coming up with suggestions of ways in which they can be of additional assistance which hadn't even occurred to us.

In short, I cannot recommend them highly enough.

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your kind words and recommendation. Everyone at GoodOaks Homecare St Albans, Luton & Dunstable is delighted to hear that you have been so pleased with the support provided by our team.

Delivering exceptional, compassionate care is at the heart of everything we do, so it means...  

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Review of GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable from Lorraine D (Daughter of Client) published on 18 May 2026 Submitted via Website
Overall Experience

I have felt my elderly mother has needed a little help with hourly care for a number of months, but she has always resisted. I live a couple of hours away, so I was not there to give Mum the help she needs and it worried me. When events led to Mum finally agreeing one weekend, I phoned 4 companies that had been recommended to me. Having spoken to GoodOaks Homecare they were without doubt the best option, but even then I was worried that my Mum wouldn't accept them and wouldn't let a Carer into her home. Ana is brilliant at her job and made sure that everything was organised and immediately put Mum at ease. The team of Carers help Mum out with her medication (having contacted the GP to see exactly what she should be taking), take her to appointments and do tasks around the house Mum cannot manage. GoodOaks Homecare is a lovely company. I am so glad I found them. Ana is a godsend.

Reply from Prakash Patel, Director at GoodOaks Homecare - St Albans, Harpenden, Luton and Dunstable
Thank you so much for your wonderful review and for taking the time to share your experience. We completely understand how difficult and emotional it can be when a loved one first needs support at home, especially when you live further away and cannot always be there in person.

We are delighted to...  

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Review of GoodOaks - Watford from Wendy W (Client / Service User) published on 30 December 2025 Submitted via Postal Card
Overall Experience

I was treated with privacy and dignity at all times. A friendly smile and care was evident from staff as well. If asked I would be pleased to pass on my very positive feeling to friends needing care.

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Review of GoodOaks - Watford from S W (Son of Client) published on 13 October 2025 Submitted via Website
Overall Experience

My mother recently had a period of poor health, realised she needed some help and contacted GoodOaks-Watford. For three months GoodOaks have visited my mother twice a day and have provided a very friendly and professional service, often going beyond their brief to help my mother who I am pleased to say no longer needs their help. I would have no hesitation in recommending their services and will certainly contact them again if ever we need assistance.

Reply from Patthara Kritsaka, Registered Manager at GoodOaks - Watford

Thank you for sharing your experience. We're so glad that our team could support mum during her recovery, and it's always wonderful to hear that she's now doing well. Your recommendation means a lot to us. We are all wishing you and Mum continued health and happiness.

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Awards / Recognitions (5)

  • Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
  • Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022
  • Recipient: GoodOaks HomecareDate: Saturday 01 Feb 2020

News (16)

News
  • Posted: Wednesday 08 Apr 2026GoodOaks Homecare Epsom and Reigate has been rated Outstanding by the Care Quality Commission (CQC) following its first inspection, a rare achievement at this stage and one that highlights the...
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

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