GoodOaks Homecare in London | 4 Home Care Providers

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Valerie S (Client) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with the service and crew. Carer very kind and helpful, sees things that need doing without being asked. Carer is a hard worker and very efficient. No complaints at all.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback. We are delighted to hear that you are happy with the service. It means a great deal to us to know that we are making a positive difference.

Staff
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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Jean D (Client) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My experience so far is very satisfactory. Carers cheerful and most helpful.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

It's been a pleasure to support you and we are really pleased you are happy with the care staff.

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Review of
GoodOaks Homecare - Edgware and Finchley
from Colin S (Son of Client) published on 6 November 2025 Submitted via Website • Report

Overall Experience

I cannot thank Goodoaks highly enough for the wonderful care, compassion and kindness shown to my late mother.

Following a recommendation from a family friend, not only did they always arrive punctually and fulfil their official role, but showed great flexibility as our needs increased over time.

Their carers never clock watched; provided company as well and care during their visits and became genuine family friends that we could not have done without.

We slowly progressed from a quick, once daily morning visit, through to two and then three longer visits per day as my mothers needs progressed, to finally visiting her regularly in hospital throughout a prolonged final stay when trustworthy; friendly faces were highly valued.

I cannot recommend Goodoaks strongly enough to anyone reading this review.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your kind words. It was a real privilege to care for your mother and to support you both through her journey. Were so pleased to know our teams compassion and support brought…read more

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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Brenda U (Daughter of Client) published on 31 October 2025 Submitted via Website • Report

Overall Experience

I have nothing but praise for the Goodoaks team. We met with 5 care providers before choosing Goodoaks to support my mum with hourly visits. They impressed from the beginning and lived up to those high standards. They were incredibly flexible working hard to accommodate our specific needs, the care

coordinator was excellent at pulling everything together, communication was great with rapid responses, admin was faultless and the carers first class. The carers excelled at person centred care and while professional they developed warm relationships with mum - you couldn't ask for more. It is reassuring to know that good quality care is out there! Thank you to all the team for taking such good care of mum.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. It's been a pleasure supporting your mum, and we're delighted she felt comfortable and well cared for. We truly appreciate your trust and feedback.

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Review of
GoodOaks Homecare - Edgware and Finchley
from David P (Husband of Client) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

My experience of GoodOaks has been positive throughout. Excellent sympathetic care in a punctual and reliable manner. I can't recommend them highly enough.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your wonderful feedback. We're delighted to hear that you've had such a positive experience with GoodOaks. Our team takes great pride in providing compassionate, reliable care,…read more

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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Ken D (Son of Client) published on 9 October 2025 Submitted via Website • Report

Overall Experience

First Class Staff and response .
Would recomend to anyone needing a Provision of care.
Realistic prices and great back up service if your circumstances change
The management take care to use staff most approriate.carers to suit the clients needs.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your kind feedback. We're delighted to hear that you've had such a positive experience with our team and services. Matching the right carers to each client's individual needs is…read more

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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Janice P (Daughter of Client) published on 9 October 2025 Submitted via Website • Report

Overall Experience

Since August 2025, my dad has been receiving great care, and it has made a world of difference to both him and our family. We were fortunate to follow one of his previous carers, someone he had built a strong rapport with, to this new care home provider. That decision has proven to be one of the best

we could have made.
The consistency, attention, and kindness he has experienced since then have given him a renewed sense of comfort. The new members of staff have taken the time to get to know him as a person, not just a patient, and that level of attention is something we deeply value. It's clear that he feels he's being listened to and genuinely cared for.
Seeing him happy (when it suits him!) but settled gives us peace of mind, and we're grateful for the professional team who support him each day.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words. We're delighted to hear the positive difference our care has made for your dad and your family. We truly appreciate your trust in our team.

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Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from Priscilla M (Niece of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

I can't recommend GoodOaks Richmond & Wandsworth highly enough. My auntie, who has complex needs and requires daily support, has been receiving homecare from their wonderful carers for some time now. The team provides not just exceptional personal care and support at home, but also genuine companionship.

They are warm, engaging, and always take the time to chat with her, share stories, and bring a real sense of joy to her day. It's so reassuring to see her smile when the carers visit - they truly brighten her life as well as meet her daily needs. As a family member, it gives me huge peace of mind knowing she is in such compassionate, reliable hands.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you so much for sharing this lovely review Priscilla. We're so glad your aunt is enjoying the visits - the Richmond & Wandsworth team will be thrilled to know they're making her smile! It means…read more

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Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from M K (Daughter of Client) published on 30 September 2025 Submitted via Website • Report

Overall Experience

Good Oaks have been fantastic for my mum. We have 2 live-in carers that alternate, and both are kind, patient, and have quickly become a part of the family - Mum has really bonded with them. The home care team always treat her with respect, which makes such a difference. The office staff in the Wimbledon

branch are also brilliant, and easy to reach whenever we need support (even on weekends / late evenings). As her daughter, it gives me real peace of mind knowing she's safe, happy, and well cared for at home. I'd highly recommend Good Oaks to anyone looking for home care.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you so much for your kind words. It's wonderful to hear your mum has built such a lovely bond with her carers. Knowing she feels safe, respected, and happy at home is exactly why we do what we…read more

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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Lindsey S (Client) published on 29 August 2025 Submitted via Website • Report

Overall Experience

I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference

to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback! We're really happy to hear that you've had a great experience with us from the very start through to now. It means a lot that you feel the quality of care…read more

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Value for Money

Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from Steve C (Client) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Wonderful care, brilliantly looked after. I'm very thankful.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you so much for your lovely words it truly means a lot to us. We're so glad to hear youve been happy with the care, and well make sure to pass your thanks on to the team. Best wishes

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Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from Mark H (Son of Client) published on 8 July 2025 Submitted via Website • Report

Overall Experience

Whilst the carers are generally excellent, we were assured that we would get the same carers as much as possible, and this seemed to be the case at first.
Recently however the carers have been changing on a regular basis and this is proving frustrating for my Mother.
Also, the timings were great to

start out, but the carers are turning up at all sorts of times now which again, is extremely frustrating.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you for your kind words about our carers were so pleased to hear your mum has felt well looked after. We're really sorry for the recent changes in carers and timings. Unfortunately, from time…read more

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Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from M P (Daughter of Client) published on 8 July 2025 Submitted via Website • Report

Overall Experience

I've been using Good Oaks for the past 18 months to provide waking night care for my elderly mother, and they've been great. The carers are experienced and reliable, the administration is hassle-free, and the staff are so responsive and respond speedily, which I really appreciate. All in all, they're

first-rate.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you very much for the wonderful review! Best wishes

Staff
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Management
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Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from K P (Son of Client) published on 30 May 2025 Submitted via Postal Card • Report

Overall Experience

The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic.
Overall, we were extremely pleased with the service provided.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your lovely feedback. It's great to know the care plan met your needs and could be adjusted as required. We're always here if you need anything further.

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Review of
GoodOaks Homecare - Edgware and Finchley
from M T (Client) published on 28 May 2025 Submitted via Website • Report

Overall Experience

This is an excellent care service I have been with them for nearly a year now and can honestly say I have not found any concerns at all.
The carers are great and always do whatever needs to be done for my welfare, they are very warm caring and friendly I am really happy with them and feel lucky to

have found them

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your kind words and wonderful feedback. Were truly grateful to have the opportunity to support you and it means a lot to know you feel happy, cared for, and valued. Our team…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from M G (Husband of Client) published on 23 May 2025 Submitted via Postal Card • Report

Overall Experience

Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and recommendation! We're delighted to hear that you're happy with the care and attitude of our team. It means a lot to us to know that we're making a positive…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from M O (Daughter of Client) published on 15 May 2025 Submitted via Website • Report

Overall Experience

The carers for my father came on time all the time. There was a day that the carer was late, after contacting the agency they called back quickly with sincere apology and we had a the carer arriving in 10minutes. They have shown responsiveness many atimes follows efficiently in problemsolving, their

language is of empathy. The carers treated my father with dignity and respect, answering my father's questions without judgement and ensuring his needs were met. They sometimes went over and beyond with time 10mins over and always asked whether all was well before leaving. Putting down next times in BOLD writing for my dad nit to get anxious. Very pleased with their care and total support. I can highly recommend this agency.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for taking the time to share your kind words and thoughtful feedback.Were truly delighted to hear that our care team provided your father with the dignity, respect, and compassion he…read more

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Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Sandra D (Partner of Client) published on 14 May 2025 Submitted via Website • Report

Overall Experience

Only needed to use them a few times.
The initial meeting at my home was professional and courteous.
Carers arrived on time and complied with my requests for the person they were sitting with.
I would not hesitate to use them again if necessary, or to recommend the agency.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your feedback! We're really glad to hear that you had a positive experience with our team and that everything went smoothly during the visits. It means a lot to know you'd be happy to…read more

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Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Steve R (Son of Client) published on 13 May 2025 Submitted via Website • Report

Overall Experience

A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your mum and are delighted to hear that you've had such a positive experience with…read more

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Care / Support
Management
Treated with Dignity
Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Burim H (Friend of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

I'm so grateful to the team at GoodOaks for the amazing care and support they provided. From day one, they were kind, professional, and truly dedicated to my friend's wellbeing. It wasn't easy for her to accept help at first, but thanks to the patience and warmth of her carers and the other wonderful

carers, she gradually became more comfortable having people around.
Their kindness made such a difference, not just to my friend but to all of us. We would have really struggled without their support, especially over the past year. She has built an outstanding team, and I can't thank them enough for everything they've done.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

We're truly grateful for your feedback and so pleased to hear that our service brought comfort and reassurance to both you and your friends family. It means a lot to us that you took the time to…read more

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Value for Money

Home Care Providers Owned by GoodOaks Homecare in London

GoodOaks Homecare Locations in London (4)

GoodOaks Homecare Reviews in London (65)

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

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