GoodOaks Homecare in London | 4 Home Care Providers

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Lindsey S (Client) published on 29 August 2025

Submitted via Website • Report

Overall Experience

I first had support from Good Oaks in Dec 2024. They were a very new company then, but the support I received at home was exceptional. I am now relying on Good Oaks support again. The company is deservedly much busier and has grown considerably. I am delighted to say that this has made no difference

to the quality of the care they offer. Their mission statement includes that they intend to provide the kind of care they would want their own families to have and I'm pleased to say that they have maintained this level of care even with the expansion of the company. The assessment team make a thorough assessment of the needs of the client and inspect the living spaces. They are friendly and professional and clearly enjoy what they do which inspires confidence. The carers are delightful people, and 'carer' is the most apt expression for the care they provide. They are gentle, thoughtful and well-trained. I recommend this company most highly.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your lovely feedback! We're really happy to hear that you've had a great experience with us from the very start through to now. It means a lot that you feel the quality of care has stayed just as strong as we've grown. We'll make sure to share your kind words with the team - they'll be delighted.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from Steve C (Client) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

Wonderful care, brilliantly looked after. I'm very thankful.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you so much for your lovely words it truly means a lot to us. We're so glad to hear youve been happy with the care, and well make sure to pass your thanks on to the team. Best wishes

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from Mark H (Son of Client) published on 8 July 2025

Submitted via Website • Report

Overall Experience

Whilst the carers are generally excellent, we were assured that we would get the same carers as much as possible, and this seemed to be the case at first.
Recently however the carers have been changing on a regular basis and this is proving frustrating for my Mother.
Also, the timings were great to

start out, but the carers are turning up at all sorts of times now which again, is extremely frustrating.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you for your kind words about our carers were so pleased to hear your mum has felt well looked after. We're really sorry for the recent changes in carers and timings. Unfortunately, from time to time we do have to make adjustments due to things like staff illness, annual leave, or unexpected client needs but we completely understand how frustrating this can be, especially when someones used to a regular face and routine. Please be assured we are looking into it and aim to bring this back to the service level that you've been used to. Best wishes

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth
from M P (Daughter of Client) published on 8 July 2025

Submitted via Website • Report

Overall Experience

I've been using Good Oaks for the past 18 months to provide waking night care for my elderly mother, and they've been great. The carers are experienced and reliable, the administration is hassle-free, and the staff are so responsive and respond speedily, which I really appreciate. All in all, they're

first-rate.

Reply from Arpan Patel, Owner at GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

Thank you very much for the wonderful review! Best wishes

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from K P (Son of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

The assessors were both professional and understanding and put a comprehensive care plan in place. They were able to adjust the package as necessary. The carers were professional, understanding, caring, and sympathetic.
Overall, we were extremely pleased with the service provided.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your lovely feedback. It's great to know the care plan met your needs and could be adjusted as required. We're always here if you need anything further.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from M T (Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience

This is an excellent care service I have been with them for nearly a year now and can honestly say I have not found any concerns at all.
The carers are great and always do whatever needs to be done for my welfare, they are very warm caring and friendly I am really happy with them and feel lucky to

have found them

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your kind words and wonderful feedback. Were truly grateful to have the opportunity to support you and it means a lot to know you feel happy, cared for, and valued. Our team works hard to provide the best care possible, and knowing that it makes a positive difference to your day is incredibly rewarding. We feel just as lucky to have you with us thank you again for your trust and continued support!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from M G (Husband of Client) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience

Perfectly happy with the care and attitude of all the carers and would recommend GoodOaks Homecare.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and recommendation! We're delighted to hear that you're happy with the care and attitude of our team. It means a lot to us to know that we're making a positive difference.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from M O (Daughter of Client) published on 15 May 2025

Submitted via Website • Report

Overall Experience

The carers for my father came on time all the time. There was a day that the carer was late, after contacting the agency they called back quickly with sincere apology and we had a the carer arriving in 10minutes. They have shown responsiveness many atimes follows efficiently in problemsolving, their

language is of empathy. The carers treated my father with dignity and respect, answering my father's questions without judgement and ensuring his needs were met. They sometimes went over and beyond with time 10mins over and always asked whether all was well before leaving. Putting down next times in BOLD writing for my dad nit to get anxious. Very pleased with their care and total support. I can highly recommend this agency.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for taking the time to share your kind words and thoughtful feedback.Were truly delighted to hear that our care team provided your father with the dignity, respect, and compassion he deserves. Its great to know our teams responsiveness and empathy made a positive difference, and that even in moments of delay, we were able to resolve things promptly and professionally.We especially appreciate your recognition of the small extra steps our carers took to ease your father's anxieties and make him feel supported these are the moments were most proud of.Your recommendation means the world to us, and were so grateful for the trust you placed in us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Sandra D (Partner of Client) published on 14 May 2025

Submitted via Website • Report

Overall Experience

Only needed to use them a few times.
The initial meeting at my home was professional and courteous.
Carers arrived on time and complied with my requests for the person they were sitting with.
I would not hesitate to use them again if necessary, or to recommend the agency.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you for your feedback! We're really glad to hear that you had a positive experience with our team and that everything went smoothly during the visits. It means a lot to know you'd be happy to use us again or recommend us. If you ever need anything in the future, we're just a call away.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Steve R (Son of Client) published on 13 May 2025

Submitted via Website • Report

Overall Experience

A very professional and friendly company. They maintain regular contact with myself to ensure that my mum receives the best care. The carers are also lovely people who go above and beyond in their duties.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to support your mum and are delighted to hear that you've had such a positive experience with our team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Burim H (Friend of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience

I'm so grateful to the team at GoodOaks for the amazing care and support they provided. From day one, they were kind, professional, and truly dedicated to my friend's wellbeing. It wasn't easy for her to accept help at first, but thanks to the patience and warmth of her carers and the other wonderful

carers, she gradually became more comfortable having people around.
Their kindness made such a difference, not just to my friend but to all of us. We would have really struggled without their support, especially over the past year. She has built an outstanding team, and I can't thank them enough for everything they've done.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

We're truly grateful for your feedback and so pleased to hear that our service brought comfort and reassurance to both you and your friends family. It means a lot to us that you took the time to support our carers during your visitsyour kindness helped make their job easier.Ensuring our carers are well-equipped, compassionate, and reliable is at the heart of everything we do, and we're delighted to know it made a positive difference. Thank you again for your thoughtful review!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Polly K (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

We are incredibly grateful for the exceptional care provided to my mom by the team. The carers were always professional, compassionate, and treated her with dignity and respect. They took the time to really get to know her, making her feel comfortable and well looked after. The manager was very hands-on

and approachable, ensuring everything ran smoothly and that we were kept informed. The entire team was friendly and supportive, which made a huge difference to both my mom and our family. I would highly recommend their services to anyone looking for reliable and compassionate care.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your kind words! We're grateful for the opportunity to have supported you and your family, and we're delighted to hear that you had such a positive experience with our service. Thank you for trusting us to look after your mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Ian R (Son of Client) published on 4 April 2025

Submitted via Website • Report

Overall Experience

A truly fantastic service from the manager and her team !!
Emergency full day 15 hour care arranged for my mother with her two carers.
All arranged in 24 hours to cover the one day absence of her full time Live in Carer.
They actually stayed the entire 15 hours together and my Mum enjoyed companionship,

kind and compassionate care and all her needs were attended to.
I have no hesitation in recommending Good Oaks Homecare and will definitely use them again should a similar need arise.
A very good service!!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for taking the time to write such a lovely review. Our team really enjoyed spending time with your mum!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Steve P (Son of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

After applying for the 2.5 hours my mum was entitled to via the government and being told "no resources no budget" I started to look at private companies to help support my mother and her diagnosis of early dementia. I came across GoodOaks Woodford Green via an internet search and have been blown away

by the sensitivity, understanding and care/service they provide. From the initial call I made to the start of the visits, the whole process has been seamless! Services can be tailored and flexible to meet individual client needs. My mother now looks forward to seeing her carers and has formed a wonderful relationship with them.
This not only provides respite for myself but enriches her life and provides much needed support that she requires.
Highly recommended with professionals that not only understand the needs of the client but actively work with them to get the best out of it, simply fantastic!

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thank you so much for taking the time to write this lovely review. We are so pleased that we were able to make a difference for Mum and you. Your mum is such great fun and our carers love spending time with her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Jason B (Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

I was introduced to GoodOaks following surgery at the Nuffield . I was extremely happy with the team and whole process was really easy. The carer was excellent always on time and a real help in the hope when my mobility was limited. Their service was invaluable.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks so much for your review. Really glad we were able to support you post surgery and wish you all the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Sarah V (Niece of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience

The team at GoodOaks Homecare - Edgware and Finchley, who were involved in caring for my aunt during the final year of her life, did an absolutely amazing job (despite my aunt, at times, being rather challenging). They went above-and-beyond, treated her with friendship, kindness, respect and dignity,

and helped her fulfill her wish of remaining at home to the end. I honestly do not know how we would have coped (as her only relatives, living 200 miles away) without them, and I am certain that my aunt could not have had a better team of people looking after her.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for taking the time to leave a great review for us. It was a pleasure taking care of your auntie, thank you so much for the trust you had in us to take care of her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest
from Jeannie R (Client) published on 21 February 2025

Submitted via Website • Report

Overall Experience

I had several weeks of the most amazing care from Good Oaks following complete knee replacement surgery in January 2025. I cannot recommend them highly enough. The 3 carers I had on a regular basis were unbelievably kind, professional, gentle, and experienced in post-operation care. Their hygiene, attention

to my needs, and initiative in seeing and doing domestic chores without being asked was amazing. Each carer had qualifications above and beyond my requirements. Those whose first language was not English spoke perfect English and were clear and concise and understood all my requirements.
The company is flexible in providing the best care required for individual needs and a pre-assessment of my home and facilities was undertaken at the managerial level by charming yet professional staff. I would have no hesitation whatsoever in recommending the company for the care of loved ones - indeed loved ones could not have done better.

Reply from Annie Mayet, Director at GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

Thanks for such a wonderful review. It was our privilege to look after you, the entire team misses you and wishes you all the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Anthea D (Wife of Client) published on 7 January 2025

Submitted via Website • Report

Overall Experience

My three daughters and I used this service when my husband was dying. From the moment we had this support, it was as if a weight had been lifted. The care team dealt with us in every way. Giving immense support and sympathetic treatment to my husband.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Dear Anthea, thank you so much for your kind words! We're grateful for the opportunity to have supported you and your family and we're delighted to hear that you had such a positive experience with our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from James K (Son of Client) published on 27 November 2024

Submitted via Website • Report

Overall Experience

I am very grateful for the amazing care and support my father received from GoodOaks Home Care. It was incredibly reassuring to know he was looked after by such kind and compassionate carers who genuinely cared about his well-being. One of the standout aspects of this service was the personal involvement

of the director, who checked in with both me and my father at least every two weeks to ensure everything was going well. It was comforting to know that, in the event of a cancellation, the director stepped in personally to fill in the gap of need. We had moved from a different provider and we couldn't have been happier with our choice to have GoodOaks looking after our dad. Knowing he was in such capable and competent hands truly brought peace of mind to the whole of our family. Thank you very much for all your care and compassion during these very trying months with our dad.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Thank you so much for your kind and heartfelt review. It truly means the world to us to hear how happy you and your family were with the care and support your father received. Providing compassionate, personalised care is at the heart of what we do, and it's wonderful to know that it made a positive difference during such a challenging time.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
GoodOaks Homecare - Edgware and Finchley
from Richard C (Friend of Client) published on 27 November 2024

Submitted via Website • Report

Overall Experience

The care workers had a difficult start with my friend, who was really against having a care team in place. However, the care and patience that they have shown have won her over completely and she looks forward to seeing the team each day. The team are all so respectful of her wishes and the management

of the complicated drug regime along with her personal care has given us such peace of mind. The manager is very hands-on and makes sure that the family are well informed and that the standard of care from her staff is maintained to the highest standard. I was recommended to this agency by a very discerning friend. My experience with them has been exemplary.

Reply from Beatrice Kinyua, Director at GoodOaks Homecare - Edgware and Finchley

Dear Richard, thank you so much for your thoughtful and heartwarming review. It means the world to us to know that our care team has made such a positive impact on your friend's life and provided peace of mind to you and her family. We are especially pleased to hear that the respect, patience, and dedication of our team have helped your friend feel comfortable and valued. Providing high-quality, personalised care is at the heart of what we do and feedback like yours reassures us that we are on the right path. Your kind words will be shared with the entire team and I know it will mean so much to them. Thank you again for your trust and for recommending us, it is truly appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by GoodOaks Homecare in London

GoodOaks Homecare Locations in London (4)

GoodOaks Homecare Reviews in London (56)

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Wimbledon, Kingston, Richmond and Wandsworth

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Woodford Green, Loughton and Waltham Forest

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Edgware and Finchley

GoodOaks Homecare - Edgware and Finchley

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers