Home Care Providers Owned by GoodOaks Homecare in London

GoodOaks visiting care has been a godsend for my sister, coming to terms with memory loss at quite a young age. The management team is responsive, understanding, and versatile around evolving care needs, with a shared goal towards rehabilitation. They really do go above and beyond, to support not only the client, but the wider family as well, with excellent two-way communication. The visiting care professionals are compassionate, supportive, and understanding, and provide much-needed laughter, connection, and encouragement during their visits, and play a key part in the journey towards a hoped-for recovery. An exemplary local care provider in the Northwood area

Carers come on time and leave on time and if I do not need them they are cancelled without any fuss

We began using Good Oaks more than three years ago to care for my Grandma, who passed away in early May 2026, just a few weeks after her 100th birthday. It started out as a little additional support for her as she was living independently, but following an extended stay in hospital in 2023, we escalated to full-time, live in care for the last three years of her life. Led capably by Beatrice, excellent home care was given through this time, and Grandma was always treated with the highest respect and dignity, even at the very end as her health deteriorated and she found it harder to interact. I'd recommend Good Oaks without hesitation, and am so grateful we were able to rely on them through this challenging time. They helped us support and love Grandma to the very end, always going the extra mile to enable her to be part of family occasions and celebrations. Thank you so much.

All in all a very positive experience. I shall certainly recommend you.

Good service, value for money. A new friend every very pleasant. Im not treated as an old dotty old lady as I'm not 21 any longer.

Friendly, efficient.

Some exception carers who routinely go beyond the expected.

They understand and genuinely like my mother, know how she thinks and all the GoodOaks team care.

I think what's stood out most about GoodOaks Wimbledon & Kingston is how easy they've made everything feel. From the beginning, there was no pressure, just a genuine effort to understand what would help and then quietly getting on with it.

The carers have been consistently kind, patient and reliable, and it's clear they really care about the people they're supporting. It's not just about the practical help, it's the reassurance and peace of mind that comes with it.

For anyone trying to find the right home care, that feeling of trust is everything. That's exactly what GoodOaks have given us.

GoodOaks Homecare provides an outstanding level of person-centred support, delivered by warm, attentive, and highly skilled staff who prioritise dignity, safety, and genuine human connection. The environment is consistently clean, comfortable, and welcoming, with nutritious meals and a thoughtful range of activities that encourage independence, social interaction, and emotional wellbeing. Communication with families is open, timely, and transparent, ensuring everyone feels informed and involved in their loved one's care. Strong leadership, clear safeguarding practices, and a culture rooted in kindness and respect are evident throughout the service, creating a place where residents feel valued.

They are literally a game changer...

I have used other care companies in the past, Good Oaks are by far the best, they go further than is necessary to assist and nothing is too much trouble or difficult for them to simply say 'Yes'. Even funding a carer to get shopping and adding the cost to the bill at the end of month as an example.

RM

The team that manages the whole operation are excellent as well and very easy to talk to, and they do their best to make sure everything is working well.

The team have provided excellent care for both my parents for several years. And as the complexity of their needs has increased, the team has responded so well. It's not always easy, but the care team leadership makes great suggestions and is very responsive. The carers are excellent and keep me well informed with what's going on and when things need my attention. I do recommend highly.

Good Oaks stepped in immediately and have always gone above & beyond for my friend. They are warm, caring and thoughtful. They are super reliable, easy and responsive to get hold of. I felt very comfortable entrusting the care of my friend to them and they have not lot me down.

I'm so pleased that Goodoaks are caring for my Dad. He feels safer knowing the Carers are there and enjoys their company. We take comfort in knowing that he is being well cared for. Challenges arise from time to time, but the Team leader is excellent at problem solving. They support their staff well and keep me informed. I know that I can contact them at any time. Also, carers have risen to every challenge, often with little or no notice.

Very professional, kind and helpful service. Collette is brilliant - a very special person who has supported me with warmth and confidence.and initiative. We have been to the hairdresser, for lunch, to the hospital where my daughter (who really likes Collette) has had a difficult birthing experience and mundane houseework. Collette is up for anything and I couldn't manage without her.

We have been with Good Oaks home care for over a month now and both my mum and I are so happy . A lot of care was taken to get to know my mum and her needs and the primary carer assigned to her couldn't have been a better match . The companionship that my mum has got already is better than I could have hoped for .

I honestly don't know what we'd do without the team at GoodOaks Wimbledon. Finding reliable home care in Wimbledon for my mum felt overwhelming at first, but from the very beginning they've been supportive, professional and genuinely kind.

The carers visit twice a day to help Mum get dressed in the morning and settled for bed in the evening, as I'm not always able to be there myself. Knowing she has consistent, compassionate care gives me real peace of mind. The team are always punctual, patient and treat her with such warmth and dignity - it never feels rushed or clinical.

Communication has been excellent too. I'm kept informed and reassured that Mum is safe, comfortable and well looked after in her own home, which was so important to us as a family.

If you're looking for trusted elderly care at home in Wimbledon, I wouldn't hesitate to recommend them. They've made a difficult stage of life so much easier for both Mum and for me.