Home Care Providers Owned by GoodOaks Homecare in Buckinghamshire

for my father.

saved the day the other morning by unblocking the toilet so now mums favourite!
My message here is the team go above and beyond to make life easier for mum and dad ,myself and sister.

excellent level of care: are kind, considerate and dynamic, adaptable and discrete where appropriate.
Communication is second to none. The team is friendly and approchable and we all feel comfortable communicating our needs both at the regular care review and on an ad-hoc basis.
And in tangible terms, the improvement in dad's situation is immeasurable. They have helped not only in practical ways - getting him up and moving, checking medication etc. - but also 'holistically': putting a spring in his step, and giving him some essential companionship where his family is unable to offer it.
In short, I can't recommend Good Oaks enough and look forward to a long relationship with them.

take time to get to know the person and the best way to help them. Sadly my Dad passed away in November and I can't rate them highly enough, efficient office staff professional documentation on each visit through a very easy app you can have on your phone, and regular reviews to make sure all needs are covered. When my Dad first needed additional help we were given a company recommended by the council which were awful I moved to Good Oaks and I never looked back. I knew my Dad was safe well looked after and had careers who got to know him, he looked forward to each and every visit. Every person who came to my house was amazing, too many to name. Thank you to all the staff.

to encourage me and involve me in my own care as much as possible. Moreover, if a problem with my health or personal care arose at an unscheduled time the office staff were very willing to come to my rescue, an excellent service.

in hospital having operations then fighting every day to get well and finding life and mental health not great I had to make big decisions and the main one was changing my care company and that was the best thing ever.
Even though I was very poorly again in January which totally set me back I had no doubt that when I got home with the help of the girls, I would be cared for in a way that I would look forward and not back. So thank you all so very much you know who you all are.

could not have been more happy with that, and after the initial period she did not hesitate to say she wanted to continue with them which she has. I have been point of contact for Mum, when you do something unfamiliar for the first time it can be scary, but the management team at Aylesbury were really supportive, making sure I understood every step. However what is most important is how my Mum feels about her care, and I have asked her this. She is incredibly happy with the kindness and respect shown and has built a great rapport with each carer, as importantly they know her and treat her as a person not a "job" to get done. I know Mum would wholeheartedly recommend GoodOaks as would I.

in encouraging her to accept care. They were kind, caring and understanding of her failing memory & she became very fond of her regular carers.
The Manager was always at the end of the phone offering support and advice to us whenever needed. She was also always quick to respond if we had a query etc.
All in all I don’t think we would have got through the past few months without this amazing team and we can’t thank them enough.

so that she sees the same few faces regularly and Mum tells me that they are all kind and helpful.
The office staff are easy to contact, friendly and address any concerns promptly and efficiently.
GoodOaks Homecare, Aylesbury is well managed and I would highly recommend to anyone seeking care for their loved one.

to us all is that Mum is happy with her carers and tells us all how helpful they are. This is very reassuring.