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Home Care Providers Owned by GoodOaks Homecare in West Sussex

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9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by GoodOaks Homecare in West Sussex

Only the locations & reviews in West Sussex for GoodOaks Homecare are showing below.

View the details of all 30 locations (with 421 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in West Sussex (3)

3 Home Care Providers owned by GoodOaks Homecare in West Sussex
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GoodOaks Homecare - Sussex South

72 Newland Road, Worthing BN11 1LB 

9.9 39 reviews
"Goodoaks Homecare have catered for my aunts needs very well since hiring them recently. Initiated with a meeting of the client /assessment…"   Read all 39 reviews

GoodOaks Homecare is a Sussex based homecare provider who offer caring and compassionate support to people in their own home. This can either be visiting someone's home on a daily or weekly basis or a live-in care service. GoodOaks Sussex South… Read more about GoodOaks Homecare - Sussex South

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £24 / hour
  • Live-in Care from £1,200 / week
GoodOaks Homecare - Mid Sussex

5a Mill Court, Mill Road, Burgess Hill RH15 8DN 

9.7 11 reviews
"I feel very reassured that I'm under Goodoaks care They always are supportive kind and go the extra mile to make sure that I live well in…"   Read all 11 reviews

GoodOaks Homecare - Mid Sussex provides premium visiting homecare and live-in care to clients in Burgess Hill, Haywards Heath, East Grinstead and the surrounding areas. Their mission is to deliver exceptional quality homecare whilst making a lasting… Read more about GoodOaks Homecare - Mid Sussex

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.93 / hour
  • Live-in Care from £1,400 / week
GoodOaks Homecare - Horsham & Crawley

3A Kings Court, Harwood Road, Horsham RH13 5UR 

9.7 13 reviews
"Goodoaks pulled out all the stops to provide short notice wrap-around care for my father upon his discharge from hospital. They matched him…"   Read all 13 reviews

GoodOaks Homecare Horsham and Crawley believes that great care starts at home. The team provides high quality care and support that helps people live comfortably, safely, and independently in their own homes. Trained and compassionate carers deliver… Read more about GoodOaks Homecare - Horsham & Crawley

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £20.50 / hour
  • Live-in Care from £1,400 / week

GoodOaks Homecare Reviews in West Sussex (63)

9.4

GoodOaks Homecare has a Group Review Score of 9.4 (9.434) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - Mid Sussex

from Verity W (Client) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very reassured that I'm under Goodoaks care
They always are supportive kind and go the extra mile to make sure that I live well in my home
When my needs change they are very responsive in ensuring everything is in place
Reply from Suzanne Hartfield, Registered Manager at GoodOaks Homecare - Mid SussexThank you very much, its a pleasure to care for you
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  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from L T (Daughter of Client) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Goodoaks pulled out all the stops to provide short notice wrap-around care for my father upon his discharge from hospital. They matched him with excellent carers and have provided a consistently high level of care across all their staff. I can't recommend them enough.
Reply from Lynn De Wit, Deputy Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for taking the time to share such a kind review. We're really pleased we could support your father. Continuity, reliability, and high standards of care are incredibly important to us, so it's lovely to hear that this has been reflected across our whole team. Your recommendation truly means a lot to us, and we're grateful for the trust you've placed in GoodOaks.
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Review of

GoodOaks Homecare - Mid Sussex

from Stuart B (Son of Client) published on 14 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A friendly, professional and flexible care company. Mum gets on well with the carers and Goodoaks try to ensure she gets continuity with the carers she sees. Goodoaks are also good at contacting me with any issues and concerns around mums physical and mental health.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from Nick D (Son of Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose GoodOaks to help us look after look after Mum who has dementia, and a big factor in this was their commitment to provide the same Carer (except for holidays), which is important to us and Mum as she's really not good with change. Having consistency will also help build friendship and trust
between Mum's and her Carer - a big plus!
Initially, they took time to understand Mum's needs and selected a Carer based on them. We're in week 3, so it's still early days, but the first few visits have been good and the feedback has included good suggestions.
All in all we're very happy and firmly believe the Care and support being provided will help Mum hughly.
Thanks to the GoodOaks team.
Reply from Lynn de wit, Deputy Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for taking the time to share such a thoughtful and kind review. It truly means a great deal to the whole GoodOaks team.
We're really pleased to hear that the consistency of care has already made a positive difference for your Mum. We know how important familiar faces, routine and trust are for someone living with dementia, and we're glad that the same-carer approach is helping her feel more settled and supported. It's also wonderful to hear that the early visits have gone well and that you're finding the feedback and suggestions helpful. Those small details and observations are exactly what help us keep care personal, responsive and centred around your Mum as an individual.
Thank you again for placing your trust in us to support your Mum. We look forward to continuing to work closely with you and providing the best possible care as we move forward together.
Warmest regards,
Lynn
Deputy Registered Manager
GoodOaks HomeCare - Horsham & Crawley
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  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Sussex South

from E S (Daughter of Client) published on 12 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good oaks were efficient and understanding of my dad's needs and quick to find us a suitable carer. Dad was able to stay at home for several months with a live in carer which was what he wished for. The carer was very warm and kind, there were some areas of difficulty but overall it worked well
Reply from Rebecca Drew, Director at GoodOaks Homecare - Sussex SouthThank you for taking the time to write this review at this particularly difficult time. It was a real pleasure for the Live in Carer to look after your Dad. and she was very happy to be able to assist him to stay in the home he loved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Sussex South

from S W (Nephew of Client) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Goodoaks Homecare have catered for my aunts needs very well since hiring them recently. Initiated with a meeting of the client /assessment and quickly adapting to her needs tailoring those needs 3 times within a month. My Aunt has not been the easiest person to get on with for the caring staff but
thankfully they seem well trained and experienced to deal with such difficult people. The manager is very good it has be said. She stops at nothing to get things done correctly. A very easy and approachable person with a passion for pleasing the clients and getting the care package efficiently operating. Often hands on herself with the carers to check things are upto the needs of clients. Impressive management. I have no qualms about continuing this excellent service for now.
Reply from Rebecca Drew, Director at GoodOaks Homecare - Sussex SouthThank you so much for taking the time to write such a comprehensive review - I believe my staff should take all of the credit, they all love visiting her she is so chatty and welcoming - I will pass your comments on to the team
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from Anthony T (Husband of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the second attempt to submit a review, we have only used the GOOD OAKS for about two weeks in the busy morning. With one reporting hic cup we were not aware of to our daughter. We are quite happy
happy with the service and consider it good value for money.
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your wife needs .It means a great deal to us to know that our efforts are making a positive difference for your wife and your family. We understand how important it is to deliver care that is both respectful and tailored to individual needs, and we're proud to support her with the dignity and attention she deserves .Please don't hesitate to get in touch if there's ever anything more we can do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from Marion C (Daughter of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father was sadly widowed in June this year .We chose GoodOaks to help us support Dad with his Dementia in order to keep him at home, where he wanted to be. The team have been excellent. They carefully listened to Dads complex needs and have delivered quality care for the last two months. They are
professional ,caring and friendly .They are excellent providing feedback on visits and adaptable on Dads most difficult days! Would happily recommend this team.
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your father needs .It means a great deal to us to know that our efforts are making a positive difference for both him and your family. We understand how important it is to deliver care that is both respectful and tailored to individual needs, and we're proud to support him with the dignity and attention he deserves .Please don't hesitate to get in touch if there's ever anything more we can do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from Andrew P (Son of Client) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi very patient service in caring for my father who requires a lot of assistance and is very particular. Thanks very much to the team at GoodOaks, very much appreciated.
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for your kind words and thoughtful feedback. We're truly grateful to hear that our team has been able to provide the care and support your father needs.It means a great deal to us to know that our efforts are making a positive difference for both him and your family. We understand how important it is to deliver care that is both respectful and tailored to individual needs, and we're proud to support him with the dignity and attention he deserves.Please don't hesitate to get in touch if there's ever anything more we can do.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from John P (Client) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a 90 year old widower needing personal not nursing care. I live at home and pay much less than a nursing home would charge.
Carers call 4 times a day to wash & dress me, cook and clean me. Once a week a carer shops for food and household needs. They manage my medication.
Such care requires people
who are both qualified and have a good personality to meet my needs. Goodoaks provide such people in a difficult market.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Mid Sussex

from Hazel K (Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
GoodOaks Homecare are excellent, they provide everything I need and nothing is too much trouble. I am very happy.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Mid Sussex

from J E (Daughter of Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer does a wonderful job looking after Dad. She keep the house immaculate and is very kind and caring.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Mid Sussex

from Onny T (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received regular visits from Goodoaks for well over two years. Initially the main task was to help Dad get out for a walk several days a week. Chance meetings with friends whilst out on the golf course would make his day. If the weather wasn't good a trip to the local shops to do some shopping
was appreciated.
When dad became less able and needed personal care Goodoaks was quick to respond and provide the attention required.
Throughout Goodoaks provided a friendly, professional, flexible and reliable service with a trusted team of carers that dad grew very fond of.


I can thoroughly recommend this service for all of the above and for giving me and my sister peace of mind that dad was in really good hands. Thank you

Reply from Suzanne Hartfield, Registered Manager at GoodOaks Homecare - Mid SussexThank you so much, it was a pleasure providing Dad with the support he required, and working closely with you all to ensure Dad's wishes were respected
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Sussex South

from Jo B (Daughter of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
GoodOaks homecare provides great care to my Mum and Dad who live independently with Parkinson's and dementia. All the staff are so friendly and kind, nothing is too much trouble. Mum and Dad are happy and look forward to their visits. Thank you to all of the team
Reply from Rebecca Drew, Director at GoodOaks Homecare - Sussex SouthThank you for trusting us to care for your Mum and Dad I know when we first met you were very nervous about how mum and dad would take to having care in their home. I am so happy that they have settled into a nice routine - we have lovely carers and they support our clients like they would their own family. I will pass your message onto the team.
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  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Horsham & Crawley

from Libby A (Sister of Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been more comfortable and happier since GoodOaks took over her care. She is full of praise for the carers, and really appreciates its member of the same team. She finds them professional and caring. This has then made it less stressful for her family/me knowing great care is being administered.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

GoodOaks Homecare - Sussex South

from Katie L (Daughter-in-law of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has received exceptional care and support from Goodoaks. The team have been attentive and patient with her, enabling her to stay home longer than she would have otherwise. The staff are caring and engaged and have advocated for the best for my mother in law. They have been able to support
her and uphold a high standard of care and attention. We are very grateful for all they've done.
Reply from Rebecca Drew, Director at GoodOaks Homecare - Sussex SouthThank you for such a lovely review - I know that our team have really enjoyed working with you all to make sure that your your Mother in law was really well looked after. Please pass on to her our best wishes and we all hope that she settles into her new home.
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  • Care / Support
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  • Treated with Dignity
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Review of

GoodOaks Homecare - Horsham & Crawley

from Christine D (Client) assisted by family/friend published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found GoodOaks very professional and caring.
Reply from Marilou Apa, Registered Manager at GoodOaks Homecare - Horsham & CrawleyThank you so much for your kind words and wonderful review. It truly means the world to us to know that our efforts made a positive difference. Your feedback inspires us to keep providing the best care and support we can.We feel privileged to have the opportunity to be part of your journey, and your appreciation encourages our whole team to continue going the extra mile every day.
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  • Treated with Dignity
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Review of

GoodOaks Homecare - Mid Sussex

from J B (Client) published on 18 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer has been very attentive to my needs, always with a smile. Does everything to help with my disability.
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Review of

GoodOaks Homecare - Sussex South

from Coral C (Wife of Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot believe the care & supprt we have received. True care & kindness with professionalism. Their drive and backup has been incredible, certainly very different from other care agencies I have dealt with in the past. A tremendous difference has been achieved already & I look forward to their further
care & support in what I know will be a difficult time in the future. To be honest I cannot find the words in gratitude to praise them enough.
Reply from Rebecca Drew, Director at GoodOaks Homecare - Sussex SouthThank you so much for your review - I know the whole team worked so hard to make sure we were able to assist in helping your husband to return home after such a long stay in Hospital. Your story really did touch us all and a few tears have been shed in the office when we found out how well he has been doing. Being a carer can be tough and having reviews like this which we always share with the team helps them to appreciate what a special role they play in peoples lives.
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Review of

GoodOaks Homecare - Mid Sussex

from David F (Client) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first two weeks we struggled with the care and adjusting to the process. We decided to get live in care and the carer is fantastic and looks after me and my wife brilliantly, we couldn't praise her more. I found the manager very organised and easy to deal with, she does the company a credit and
I feel relaxed when she visits.
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  • Treated with Dignity
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Awards / Recognitions (5)

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