Home Care Providers Owned by GoodOaks Homecare in West Sussex

During my Dads last few weeks of life GoodOaks have been brilliant. Both Marilou the manager and Ana who was Dads live in carer for a while. I couldn't fault them, or any of the team and would highly recommend. Thx so much

Thanking you so much for your invaluable help.

All the carers are competent pleasant cheerful and respectful of privacy.Having been involved professionally with setting up and reviewing care packages I am amazed at how smoothly this has gone.Carers are on time which is important as my husband gets very anxious and know what they are doing.My only issue is we don't know in advance who is coming although this has been promised.

Excellent service from all the staff at GoodOaks in Uckfield, who responded very quickly, efficiently and kindly with emergency care for my mother-in-law. Highly knowledgeable and experienced in helping us all through the options and supporting and encouraging independence where possible.

We recently used the live in service for a week whilst we were on holiday. Quin was outstanding in her care and attention for Mum and keeping us updated, with a full handover on return. Wouldn't hesitate to recommend.

I was impressed that GoodOaks raised a concern with me over my Father's ability that we were able to assess and work together to find a solution. The careers were discreet but able to discuss sensitive issues with my Father that I don't think he would have discussed with me.

Very pleased. All the carers were pleasant and helpful and did what they were asked to do.

The team at good oaks have been absolutely brilliant. They have been very efficient, professional and very caring. They were able to help sort out live in care in a very short space of time and provided a carer that has been very kind and caring towards my father. The office manager has been in constant contact with myself and the carer to check in and ensure everything is working well, with regular visits to the house and hospital too. I would definitely recommend them. Thank you for all the care and support you have provided for us.

I have never needed a carer, but Lyn was a very pleasant surprise I felt no embarrassment which I thought I would. She was so kind and helped me alot. I faced looking forward to start going back to normal and she was there. Thank you Lyn the physio man was well impressed.

I have felt totally at ease with GoodOaks and their care for my mum. As I frequently trained and away from the UK, it is very reassuring to have such a reliable and caring company to look after her. Thank you to all of you for your care and professionalism, you are a credit to the care industry. Particular shoutout to mums regular carer Elaine who has gone above and beyond with her care.

The live-in care provided by GoodOaks has been excellent. Tünde and Cathy look after Dad so well-they are kind, attentive, and respectful. Dad loves their cooking and enjoys their company. He is very happy.

Carers are brilliant too, especially some that go above & beyond in their care.

Good Oaks provides the highest level of care for my mother. I cannot rate the company more highly. Everyone goes above and beyond, and I am really grateful for their high standards, humanity and kindness. It helps my mother to continue to lead an independent life, and I am extremely grateful to them for that.

The manager has always responded promptly to any emails regarding concerns, and spoken to the carer(s) if necessary to rectify any issues raised. Patience and understanding regarding my mother's waking frequency during the night is incredible.

I am writing this review on the behalf of my wife Ann, who is the recipient of the care provided by GoodOaks, for over 2 years. The staff are generally polite and very capable of carring out the care requirements needed to keep Ann clean, safe and happy. They go to great levels to keep to rota times, sometimes in difficult weather. Generally we are well satisfied with the service they provide.

I am thankful to be able to go out knowing that my husband is in good safe hands.

When my needs change they are very responsive in ensuring everything is in place

Goodoaks pulled out all the stops to provide short notice wrap-around care for my father upon his discharge from hospital. They matched him with excellent carers and have provided a consistently high level of care across all their staff. I can't recommend them enough.

A friendly, professional and flexible care company. Mum gets on well with the carers and Goodoaks try to ensure she gets continuity with the carers she sees. Goodoaks are also good at contacting me with any issues and concerns around mums physical and mental health.

Thanks to the GoodOaks team.