Home Care Providers Owned by GoodOaks Homecare in Hampshire

I and my family have been well supported by all the staff at Goodoaks to ensure my Dad gets the care he needs. The carers are all very caring , respectful and kind. The management team are responsive and flexible. They have been so supportive at a very difficult time for my Dad and have helped me to feel that he is being cared for when I cannot be there.

Thank you.

Everyone was so helpful, kind, flexible and very professional. Dad was treated with patience and respect, and we were given so much help to navigate the system, which was new to all of us. Thank you!

I have trust in the whole crew. No more to be said

Since mum in law was widowed in March, GoodOaks have meant she can continue to live in her familiar home. She has received caring, sympathetic and effective support.

Good Oaks New Forest came into our lives at a time when I had already tried so many care providers in our area. None of them seemed to truly understand or meet my son's complex needs, until Good Oaks.They provide exceptional care for my son, who is disabled and has profound learning disabilities. The staff are not only well-trained and professional but they are also kind, patient and genuinely care for his wellbeing. Communication is always excellent and I feel fully involved and informed at every step.What makes Good Oaks stand out is their holistic approach.There's a lovely sense of teamwork and understanding among the staff and any concerns are always addressed promptly and thoughtfully.I am deeply grateful to Good Oaks New Forest for the quality of care they provide and the compassion they show every single day. They've made such a difference in our lives and I only wish every family needing care could receive the same outstanding service that my son has.

The carers are very kind.the service is reliable and meets my needs.some of the carers are better at putting in my eye drops than others. They give me the support I ask for. They will do anything.

The Quality of Care from GoodOaks has been excellent. We were nervous at first, having a Live-In-Carer for our Mum but due to their kindness and empathy for her situation, she has developed a strong and trusting friendship with them. They provide her not only with the physical support she needs but also support her emotionally, during the difficult times. They are genuine lovely people who really go above and beyond to care for our Mum. A special "Thank You" goes to them !

The rotas are well populated and I have been kept informed at all stages of the transition process.

My father is receiving visits from Good Oaks and I have been super impressed by the level of service. He is happy with the care he is receiving as they are going above and beyond including supporting him with tasks such as setting up his blood pressure machine. I live a long distance away from my father, but the team at Good Oaks having been keeping me updated about everything and will call or email if anything happens or I need to know anything. I am really happy with the excellent care they are providing and the level of communication with me.

I am quite satisfied with the service my husband is provided with. The carers are very helpful and supportive.

The office staff have acted quickly to any queries I may have and are a pleasure to deal with.

All young men are very polite, caring and respectful.

Very pleased with the care, Dad was very happy too.

I needed a reliable early morning service and these providers have done this for me consistently. The carers are pleasant, well-trained, efficient and tidy. The administrative staff are helpful and supportive, going out of their way to arrange extra visits when required. I would have no hesitation in recommending them.

Since then I have constantly had the assistance I've needed with always a smile, always punctual and in my experience have never had such a caring wonderful group of carers. Thank you.

The Good Oaks care team has formed a very good relationship with my father. They have been professional and caring at all times and have shown flexibility when problems have arisen. Our regular carers have provided consistency, practical support and positivity in their everyday dealings with my father.

I have been trying to get in live voice contact for a few weeks. I have sent emails. I am trying to pay by direct debit. I keep asking for direct debit information. It has now been a month. No information.

The care my mum receives is great as the team seem to have bonded well with her and understand her moods well.

We wanted a reliable care company to help our mum, mainly with meal preparation, and have used the services of GoodOaks for almost three years now. In all that time, GoodOaks has never missed a single visit, so have never let us down! Not only that, the timekeeping of their visits has always been extremely punctual. This is all down to a professional, competent, and friendly management team, and communication with them is excellent. They employ a large group of bright and friendly carers who are polite, respectful, and trustworthy. Thank you very much GoodOaks!