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Home Care Provider Owned by GoodOaks Homecare in Berkshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by GoodOaks Homecare in Berkshire

Only the locations & reviews in Berkshire for GoodOaks Homecare are showing below.

View the details of all 30 locations (with 421 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in Berkshire (1)

1 Home Care Provider owned by GoodOaks Homecare in Berkshire
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GoodOaks Homecare - Reading and West Berks

BizSpace, Merlin House, Brunel Road, Theale, Reading RG7 4AB 

9.3 12 reviews
"From the initial contact a few months ago, and since then for the weekly visits that were arranged for my mum, we have felt in good hands,…"   Read all 12 reviews

GoodOaks Homecare provide home care services across Reading and West Berkshire. GoodOaks Homecare provide personalised care and support to clients who want to remain independent in their own home. Services include companionship care, home-help,… Read more about GoodOaks Homecare - Reading and West Berks

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £28.99 / hour
  • Live-in Care from £1,484 / week

GoodOaks Homecare Reviews in Berkshire (12)

9.4

GoodOaks Homecare has a Group Review Score of 9.4 (9.434) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - Reading and West Berks

from M C (Daughter of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial contact a few months ago, and since then for the weekly visits that were arranged for my mum, we have felt in good hands, and our confidence in GoodOaks and the care that they deliver has only grown. My mum was initially resistant in accepting any help, but the friendly, kind, and caring
approach of the GoodOaks team quickly put her at ease and she's now more comfortable in asking for additional help if it is needed and looks forward to the weekly visit.  Everyone we've encountered at GoodOaks has been professional, helpful and caring at all times.  It's clear they understand that each person is unique, with individual needs and preferences, and they deliver care that reflects that. The carer who visits my mum each week is warm and chatty - and is a wonderful match for my mum. We're incredibly grateful for the support, care and companionship GoodOaks has provided so far, and wholeheartedly recommend them.
Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Reading and West BerksThank you so much for your kind words. It is a real pleasure to support your mum. We are so pleased that she is comfortable to ask for further support when she needs it. We will pass on the compliments to our care team.
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Review of

GoodOaks Homecare - Reading and West Berks

from Richard C (Son of Client) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The GoodOaks team have been looking after Mum since beginning of September 2025 in relation to ferrying her to/from the shops on a weekly basis and ensuring all her needs are cared for. This has been arranged to gently get Mum used to having additional people around to look after her.
GoodOaks have
introduced a social gathering on a monthly basis which Mum has so far attended once, and had a thoroughly enjoyable time.
The staff that have been involved have been friendly, professional, caring and Mum now looks forward to the shopping trips having initially been quite unreceptive to the idea altogether.
Thank you to the team at GoodOaks, no hesitation in recommending.
Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Reading and West BerksThank you so much for your review. It is a pleasure to support and care for your mum weekly, assisting her with her shopping and other tasks. We are so glad she enjoyed Social Circles recently, we look forward to seeing her again in December for the festive activity/lunch. We will share your lovely comments with our care team.
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Review of

GoodOaks Homecare - Reading and West Berks

from Michael F (Son of Client) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We employed Good Oaks to supplement soil care provided for my elderly father. Good Oaks have been highly professional and have met every expectation, their carers are very good not only at doing the tasks needed to support my father, but also in the care and empathy they show. Would highly recommend.
Reply from Amber Brightman, Deputy Manager at GoodOaks Homecare - Reading and West BerksThank you so much for your kind feedback. We're delighted to hear that our team has been able to provide the support your father needs, while also showing the care and empathy that is at the heart of what we do. Knowing that we've met your expectations and that you would recommend us means a great deal to us. We'll be sure to share your lovely comments with the whole team.
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Review of

GoodOaks Homecare - Reading and West Berks

from T D (Daughter of Client) published on 19 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very friendly and do their utmost to accommodate my mother's needs. There are hiccups but if there is a problem they will listen to our concerns and do their best to rectify the issue. We have tried other care services but found this company to be the most willing to adapt their service
to help as much as possible.
Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Reading and West BerksThank you for kind words. We are delighted to be involved in care and support for your mother and to do our best for her and for you as a family.
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Review of

GoodOaks Homecare - Reading and West Berks

from Stuart G (Son of Client) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and Carer are so attentive.
The manager has visited mum regularly and provides a very comprehensive professional and personal report on her needs and support.
I am really pleased with the growing relationship that my mum is having with the new carer and it's really nice to see mum smiling
and really enjoying life again.
She has really made a difference to mum's well being and really helps her enjoy life.
I would recommend GoodOaks for any care needs.
Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Reading and West BerksThank you so much for the lovely words. It is a real pleasure to be able to support and care for your mum. We are delighted to see her happy, smiling and getting out and about.
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Review of

GoodOaks Homecare - Reading and West Berks

from Diane B (Partner of Client) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my partner have got to know the carer that comes for 6 hours on 2 days a week. She is always calm, caring, and helps my partner by stimulating him by chatting to him, helping to prepare lunch and drinks throughout her time here. She helps him with medication, attends a gym with him and
keeps him safe whilst he is using the machines. She always goes the extra mile by doing the washing up or getting washing in if I'm out or anything else that needs doing. I feel that I can leave him safely in her care
Reply from Amber Brightman, Deputy Manager at GoodOaks Homecare - Reading and West BerksThank you so much for taking the time to share such a thoughtful review. We're so pleased to hear that you've built a strong relationship with your regular carer and that her support is making a positive difference for both you and your partner. It's lovely to hear how she brings calm, compassionate care, and goes the extra mile to provide meaningful companionship and practical help. Knowing that you feel confident leaving your partner in her care is the highest compliment we could receive. Thank you again for your kind words - we'll be sure to share them with the team.Warmest regards,GoodOaks Reading & West Berkshire Team
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Review of

GoodOaks Homecare - Reading and West Berks

from Rosalind G (Wife of Client) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found the initial introduction with the staff a pleasant and friendly interview.
One of the staff who visited as the carer was pleasant and diligent.
We would ask that this person be scheduled for each and every follow-up appointment with us for the purpose of continuity.
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Review of

GoodOaks Homecare - Reading and West Berks

from Kenneth P (Client) assisted by family/friend published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are reliable, punctual and very pleasant and have become friends. They have made my life more easy in day to day living.
Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West BerksThank you for your positive review - it is a pleasure to visit you and I'm glad you've found the staff reliable, friendly and caring. We will pass on your feedback to the rest of our team!
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Review of

GoodOaks Homecare - Reading and West Berks

from Ruth B (Mother of Client) published on 31 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Being the first time accessing care in the area I found the director of Good Oaks Homecare very helpful and providing an excellent service. Five stars to another staff member who gave first-class care to our son when visiting us. Very caring all around and would recommend to anyone. We will certainly
be using them again!
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Review of

GoodOaks Homecare - Reading and West Berks

from L K (Daughter of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my father's major surgery, an excellent service was provided by GoodOaks Homecare. Twice daily visits were conducted in a professional manner, caring support was given during visits and communication was excellent. I would highly recommend this company. Thank you for the excellent service.
Reply from Ben Ashton, Director at GoodOaks Homecare - Reading and West BerksWe're delighted that we were able to help after your father's surgery and that you'd recommend us so highly. We'll pass this feedback on to the rest of the team!
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Review of

GoodOaks Homecare - Reading and West Berks

from Paul B (Son of Client) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My recently widowed mother was diagnosed with Mixed Dementia and she lives alone. The previous care provider I had employed to prepare a hot meal was unable to provide a consistent slot time, this caused Mum confusion and stress. The council gave me contact details for GoodOaks Homecare and from my
first contact with them, they have been efficient, helpful and reliable. We agreed a 7 day a week visit to prepare a hot meal and to oversee medication consumption, 2 kind-hearted and well-trained carers attend to my mum over the 7-day weeks. This means Mum knows the carers well and since I have moved to GoodOaks I have been extremely pleased. I am also reassured that the level of attention from all the team I have communicated with at GoodOaks is compassionate, honest, reliable and professional. Moving Mum’s care to GoodOaks has helped me cope with a difficult situation.
Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West BerksThank you so much Paul for your kind review of our service. We are glad that we have been able to help your mum. It gives us immense satisfaction with such positive feedback.
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Review of

GoodOaks Homecare - Reading and West Berks

from Jane C (Daughter of Client) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service we have for my mother from the manager has been remarkable from the first day she started. She is very thorough, has much patience, is very kind and caring and is now more like a friend to my mum.
The manager does more than I thought any carer would do and we couldn't do without her. Thank
you.
Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Reading and West BerksThank you so much Jane for your very kind review of our services. We very much enjoyed visiting your mother and I am glad that she found our visits caring, friendly and enjoyable. It's fantastic to hear what a positive impact our team have had on your mother's wellbeing. Thank you very much again.
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Awards / Recognitions (5)

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