Home Care Providers Owned by GoodOaks Homecare in Berkshire

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Only the locations & reviews in Berkshire for GoodOaks Homecare are being shown.

GoodOaks Homecare Locations in Berkshire (2)

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2 Home Care Providers owned by GoodOaks Homecare in Berkshire
GoodOaks Homecare - Maidenhead and Windsor
268 Bath Road, Slough SL1 4DX
"Jack and his team are simply amazing! From the moment I made contact I received a personable, professional response and they were able to..."Read all 6 reviews

GoodOaks Homecare provides flexible, person-centred care that supports people to live safely and independently in their own homes. Delivered through local, owner-run offices, each service is shaped around... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
GoodOaks Homecare - Wokingham, Reading and West Berks
Suite 2 Market House, 19-21 Market Place, Reading RG40 1AP
"From the initial contact a few months ago, and since then for the weekly visits that were arranged for my mum, we have felt in good hands,..."Read all 12 reviews

GoodOaks Homecare provide home care services across Reading and West Berkshire. GoodOaks Homecare provide personalised care and support to clients who want to remain independent in their own home. Services... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

GoodOaks Homecare Reviews in Berkshire (18)

9.5

GoodOaks Homecare has a Group Review Score of 9.5 (9.489) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of GoodOaks Homecare - Maidenhead and Windsor from Claire O (Daughter of Client) published on 4 June 2026 Submitted via Website
Overall Experience

Jack and his team are simply amazing! From the moment I made contact I received a personable, professional response and they were able to put care in place the very next day. I have nothing but praise for this company. I have regularly changed times, cancelled shifts at short notice and nothing is too much trouble for them. The carers have been very carefully selected for their values, empathy and utmost professionalism, They are kind, punctual, caring and have the most infectious personalities that always bring a smile to my elderly disabled mum. I cannot rate this company high enough!

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Review of GoodOaks Homecare - Maidenhead and Windsor from Michelle S (Daughter of Client) published on 27 April 2026 Submitted via Website
Overall Experience
I can't thank Jack and the team enough for the exceptional levels of care they continue to provide for my dad. He is visually impaired so having new people coming into his home can feel quite daunting but from day one they have done everything possible to reassure him and build a supportive relationship with him.
Dad feels comfortable and happy. The care they provide is person centered and they've taken the time to really get to know him. Nothing is too much trouble. I also feel supported, knowing I can trust them to help keep on top of things like his medication or any health issues when I can't be there.

I would highly recommend GoodOaks Homecare if you are looking for care in the Maidenhead area. They truly care for their clients.

Reply from Jack Sherry, Director at GoodOaks Homecare - Maidenhead and Windsor
Thank you so much for these words - they really mean a lot to me, and they will to the whole team as well!
Your Dad is an absolute joy to care for, and I really look forward to my own visits with him. He's intoduced me to a lot of new (old) music, and the best fish and chips in Maidenhead!

Thank you again

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Review of GoodOaks Homecare - Maidenhead and Windsor from P M (Granddaughter of Client) published on 27 April 2026 Submitted via Website
Overall Experience
My Nan was struggling at home for several months. We didn't really know what to do - the honest truth is we'd started looking at care homes because we didn't know there was another option.
We got in touch with GoodOaks and spoke to Jack. He wasn't trying to sell us anything. He just asked her a lot of questions - and actually listened to her answers. He made sure she was part of the conversation the whole way through, not just us. By the end of it we had a much clearer picture of what live-in care could actually look like day to day.
We were a bit nervous going into it but honestly it's worked out really well. Her carer has settled in and just knows how she likes things done. She still feels like it's her home, which was the big thing for us.

If you're in the position we were in - looking at care homes and thinking that's the only choice - I'd say speak to GoodOaks first. Wish we'd found them sooner.

Reply from Jack Sherry, Director at GoodOaks Homecare - Maidenhead and Windsor
Thank you so much for this - really lovely to read!

You've put it better than I ever could. So many families get in touch having only really considered care homes, and honestly that's nobody's fault - live-in care just doesn't get talked about enough. The most important thing for us is always that...  

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Review of GoodOaks Homecare - Maidenhead and Windsor from Mary K (Niece of Client) published on 7 April 2026 Submitted via Website
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I can't rate GoodOaks Homecare highly enough. Our aunt needed live-in care and we were so worried about finding the right home care agency but these people have been absolutely wonderful.
The live-in carer (she'd prefer I don't name her here) is brilliant - genuinely caring, really patient, and our aunt is so comfortable with her. It's the companionship and feeling respected in her own home as much as the personal care that makes the difference. She's still in her own home, still happy, and that means the world to us.
Jack and the team are always easy to get hold of and keep the family in the up to speed without us having to follow them. Just really well run.

If you need live-in care in the Maidenhead or Windsor area, honestly just go with GoodOaks. Proper person-centred care from good people.

Reply from Jack Sherry, Director at GoodOaks Homecare - Maidenhead and Windsor
Thank you so much for this, Mary - what a kind and thoughtful review to leave us.

It's so lovely to hear that your aunt is settled, happy and comfortable in her own home. That's genuinely what it's all about - the companionship and the feeling of being respected and at ease matters just as much as...  

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Review of GoodOaks Homecare - Maidenhead and Windsor from L T (Granddaughter of Client) published on 1 April 2026 Submitted via Website
Overall Experience

I cannot speak highly enough GoodOaks who have been supporting my grandad over the past two months. From the start, their professionalism, compassion, and dedication have been clear.

My grandad has very complex care needs, and we have had one live-in carer supporting him. The care provided has been exceptional. They go above and beyond to meet not only his physical needs but also his emotional wellbeing, always treating him with dignity, patience, and kindness. The genuine connection they've built with him has made a huge difference to his comfort and happiness.

Communication with the company has been excellent throughout. We've always felt informed, reassured, and confident that he is in safe hands. The reliability and support behind the scenes have given us real peace of mind.

We are incredibly grateful for everything they have done and would highly recommend them to anyone looking for outstanding care!

Reply from Jack Sherry, Director at GoodOaks Homecare - Maidenhead and Windsor
Thank you so much for this - it really does mean a lot to us.

It's a genuine privilege to support your grandad, and we're so pleased the care has made such a difference to him and given your family some peace of mind. Knowing he feels happy, comfortable and well looked after is exactly what we're...  

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Review of GoodOaks Homecare - Maidenhead and Windsor from Caroline G (Daughter of Client) published on 9 March 2026 Submitted via Website
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My mum needed care in her own home prior to going to care home. Jack and his team came in quickly and built a great relationship with mum. Nothing was too much trouble. Always turned up on time. Never in a rush to leave. When she went into the care home they came and visited which was so lovely and caring

Reply from Jack Sherry, Director at GoodOaks Homecare - Maidenhead and Windsor
Thank you so much for taking the time to write this - it really does mean a lot to us all.
It was lovely getting to know your mum over that time, and we're glad we could make things a bit easier during what can be a difficult transition. We popped in after she moved because we all really like her!

We wish her all the very best in her new home.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from M C (Daughter of Client) published on 15 December 2025 Submitted via Website
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From the initial contact a few months ago, and since then for the weekly visits that were arranged for my mum, we have felt in good hands, and our confidence in GoodOaks and the care that they deliver has only grown. My mum was initially resistant in accepting any help, but the friendly, kind, and caring approach of the GoodOaks team quickly put her at ease and she's now more comfortable in asking for additional help if it is needed and looks forward to the weekly visit.  Everyone we've encountered at GoodOaks has been professional, helpful and caring at all times.  It's clear they understand that each person is unique, with individual needs and preferences, and they deliver care that reflects that. The carer who visits my mum each week is warm and chatty - and is a wonderful match for my mum. We're incredibly grateful for the support, care and companionship GoodOaks has provided so far, and wholeheartedly recommend them.

Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much for your kind words. It is a real pleasure to support your mum. We are so pleased that she is comfortable to ask for further support when she needs it. We will pass on the compliments to our care team.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Richard C (Son of Client) published on 28 November 2025 Submitted via Website
Overall Experience
The GoodOaks team have been looking after Mum since beginning of September 2025 in relation to ferrying her to/from the shops on a weekly basis and ensuring all her needs are cared for. This has been arranged to gently get Mum used to having additional people around to look after her.
GoodOaks have introduced a social gathering on a monthly basis which Mum has so far attended once, and had a thoroughly enjoyable time.
The staff that have been involved have been friendly, professional, caring and Mum now looks forward to the shopping trips having initially been quite unreceptive to the idea altogether.

Thank you to the team at GoodOaks, no hesitation in recommending.

Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much for your review. It is a pleasure to support and care for your mum weekly, assisting her with her shopping and other tasks. We are so glad she enjoyed Social Circles recently, we look forward to seeing her again in December for the festive activity/lunch. We will share your lovely comments with our care team.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Michael F (Son of Client) published on 1 September 2025 Submitted via Website
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We employed Good Oaks to supplement soil care provided for my elderly father. Good Oaks have been highly professional and have met every expectation, their carers are very good not only at doing the tasks needed to support my father, but also in the care and empathy they show. Would highly recommend.

Reply from Amber Brightman, Deputy Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much for your kind feedback. We're delighted to hear that our team has been able to provide the support your father needs, while also showing the care and empathy that is at the heart of what we do. Knowing that we've met your expectations and that you would recommend us means a great deal to us. We'll be sure to share your lovely comments with the whole team.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from T D (Daughter of Client) published on 19 August 2025 Submitted via Website
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The staff are very friendly and do their utmost to accommodate my mother's needs. There are hiccups but if there is a problem they will listen to our concerns and do their best to rectify the issue. We have tried other care services but found this company to be the most willing to adapt their service to help as much as possible.

Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you for kind words. We are delighted to be involved in care and support for your mother and to do our best for her and for you as a family.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Stuart G (Son of Client) published on 19 August 2025 Submitted via Website
Overall Experience
The Manager and Carer are so attentive.
The manager has visited mum regularly and provides a very comprehensive professional and personal report on her needs and support.
I am really pleased with the growing relationship that my mum is having with the new carer and it's really nice to see mum smiling and really enjoying life again.
She has really made a difference to mum's well being and really helps her enjoy life.

I would recommend GoodOaks for any care needs.

Reply from Suzanne Wilson, Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much for the lovely words. It is a real pleasure to be able to support and care for your mum. We are delighted to see her happy, smiling and getting out and about.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Diane B (Partner of Client) published on 28 July 2025 Submitted via Website
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Myself and my partner have got to know the carer that comes for 6 hours on 2 days a week. She is always calm, caring, and helps my partner by stimulating him by chatting to him, helping to prepare lunch and drinks throughout her time here. She helps him with medication, attends a gym with him and keeps him safe whilst he is using the machines. She always goes the extra mile by doing the washing up or getting washing in if I'm out or anything else that needs doing. I feel that I can leave him safely in her care

Reply from Amber Brightman, Deputy Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much for taking the time to share such a thoughtful review. We're so pleased to hear that you've built a strong relationship with your regular carer and that her support is making a positive difference for both you and your partner. It's lovely to hear how she brings calm,...  

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Rosalind G (Wife of Client) published on 19 September 2024 Submitted via Website
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We found the initial introduction with the staff a pleasant and friendly interview.
One of the staff who visited as the carer was pleasant and diligent.

We would ask that this person be scheduled for each and every follow-up appointment with us for the purpose of continuity.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Kenneth P (Client / Service User) published on 17 October 2023 Submitted via Postal Card
Overall Experience

The carers are reliable, punctual and very pleasant and have become friends. They have made my life more easy in day to day living.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you for your positive review - it is a pleasure to visit you and I'm glad you've found the staff reliable, friendly and caring. We will pass on your feedback to the rest of our team!

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Ruth B (Mother of Client) published on 31 July 2023 Submitted via Website
Overall Experience

Being the first time accessing care in the area I found the director of Good Oaks Homecare very helpful and providing an excellent service. Five stars to another staff member who gave first-class care to our son when visiting us. Very caring all around and would recommend to anyone. We will certainly be using them again!

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from L K (Daughter of Client) published on 12 May 2023 Submitted via Website
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Following my father's major surgery, an excellent service was provided by GoodOaks Homecare. Twice daily visits were conducted in a professional manner, caring support was given during visits and communication was excellent. I would highly recommend this company. Thank you for the excellent service.

Reply from Ben Ashton, Director at GoodOaks Homecare - Wokingham, Reading and West Berks

We're delighted that we were able to help after your father's surgery and that you'd recommend us so highly. We'll pass this feedback on to the rest of the team!

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Paul B (Son of Client) published on 17 April 2023 Submitted via Website
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My recently widowed mother was diagnosed with Mixed Dementia and she lives alone. The previous care provider I had employed to prepare a hot meal was unable to provide a consistent slot time, this caused Mum confusion and stress. The council gave me contact details for GoodOaks Homecare and from my first contact with them, they have been efficient, helpful and reliable. We agreed a 7 day a week visit to prepare a hot meal and to oversee medication consumption, 2 kind-hearted and well-trained carers attend to my mum over the 7-day weeks. This means Mum knows the carers well and since I have moved to GoodOaks I have been extremely pleased. I am also reassured that the level of attention from all the team I have communicated with at GoodOaks is compassionate, honest, reliable and professional. Moving Mum’s care to GoodOaks has helped me cope with a difficult situation.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much Paul for your kind review of our service. We are glad that we have been able to help your mum. It gives us immense satisfaction with such positive feedback.

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Review of GoodOaks Homecare - Wokingham, Reading and West Berks from Jane C (Daughter of Client) published on 14 November 2022 Submitted via Website
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The service we have for my mother from the manager has been remarkable from the first day she started. She is very thorough, has much patience, is very kind and caring and is now more like a friend to my mum.

The manager does more than I thought any carer would do and we couldn't do without her. Thank you.

Reply from Shweta Mahadik, Registered Manager at GoodOaks Homecare - Wokingham, Reading and West Berks

Thank you so much Jane for your very kind review of our services. We very much enjoyed visiting your mother and I am glad that she found our visits caring, friendly and enjoyable. It's fantastic to hear what a positive impact our team have had on your mother's wellbeing. Thank you very much again.

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Awards / Recognitions (6)

  • Recipient: GoodOaks HomecareDate: Friday 29 May 2026
  • Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
  • Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022

News (15)

News
  • Posted: Wednesday 08 Apr 2026GoodOaks Homecare Epsom and Reigate has been rated Outstanding by the Care Quality Commission (CQC) following its first inspection, a rare achievement at this stage and one that highlights the...
  • Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
  • Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

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