"We've been really happy with the care GoodOaks have provided for my aunt, who lives alone with dementia.
From the start, the team have been…"
Read all 10 reviews
GoodOaks Homecare Glasgow South
GoodOaks Homecare Glasgow South provides high-quality visiting homecare and live-in care to help people stay safe, comfortable, and independent in their own homes. ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
GoodOaks Homecare Reviews in Renfrewshire (10)
9.4
GoodOaks Homecare has a Group Review Score of 9.4 (9.380) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.
from R U (Relative of Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
It's made a big difference having GoodOaks support my husband's aunt. She has dementia and lives on her own, so it was really important for us to find a team we could trust. The carers are kind and patient, and the care manager has been brilliant. They always seem willing to go the extra mile and have
been very accommodating whenever we've asked for anything, even when it's been quite specific. I really like the app as well - it keeps us updated after every visit, which makes a big difference. It's reassuring to know what's going on day to day. They've been very respectful with more sensitive requests, too, which we didn't always find with other providers. All in all, it's taken a lot of stress off us and given us proper peace of mind.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you Ramsha for your kind review. We are really pleased to hear that the support has made such a positive difference for your husband's aunt and your family. It is lovely to know that our carers kindness and patience have helped build trust and reassurance. We are also glad that the app has been useful in keeping you updated after each visit. Providing respectful, person-centred care and giving families peace of mind is always our goal so your feedback means a lot to the whole team. Thank you for taking the time to share your experience.
from Umair A (Aunt of Client) published on 25 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We've been really happy with the care GoodOaks have provided for my aunt, who lives alone with dementia.
From the start, the team have been very understanding and easy to deal with. The care manager and carers have honestly gone out of their way to help us. We've had a few specific requests and they've
always tried their best to accommodate everything without any fuss, which we really appreciate.
One thing that's been really helpful is the app - we get updates after each visit so we can see how she's doing and what's been done. It gives us a lot of reassurance, especially when we can't be there ourselves.
They've also handled some more sensitive situations really well, with a lot of respect and patience.
Overall, it's given us real peace of mind knowing she's being looked after properly.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much Umair for your thoughtful and detailed feedback. We are really pleased to hear that you've been happy with the care provided to your aunt. Supporting individuals living with dementia especially those who live alone is something we approach with great care, understanding and respect. It is wonderful to know that the team have been responsive to your needs and able to accommodate your requests and that you have found the app helpful in keeping you updated and reassured. Your comments about how sensitively situations have been handled mean a great deal to us and I will share your kind words with the team. Thank you again for your trust, we are so glad we can provide you with peace of mind.
from Linda M (Daughter of Client) published on 20 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have had Good Oaks looking after my
Mum twice daily since January
Their service has been excellent with attentive and caring staff who are happily meeting the needs of my elderly mother who has Alzheimer's
I am delighted with the service from Gayle and the team at Good Oaks and would highly recommend
them
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your kind words Linda, it truly means a great deal to us. We are so pleased to hear that you are happy with the care your mum is receiving and that our team have been able to provide the support, compassion and reassurance you both deserve. Supporting individuals living with Alzheimer's and their families is something we take great pride in. I will pass your lovely feedback on to all of the team, they will be delighted to hear this. Thank you again for your recommendation and for trusting us with your mum's care.
from Jan C (Daughter of Client) published on 10 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Care Manager at Glasgow South Good Oaks, has been consistently generous with her time, advice and help since the first contact of enquiry. This was so supportive at a challenging time of hospital to home transition for my father.
Since becoming a service user, this level of availability, care
and responsiveness has continued.
The carers who have attended have been friendly and professional and worked to create a connection with him. The team manager responded professionally and sensitively to matching a compatible carer. Recently, the carer involved picked up quickly when he was unwell and promptly informed us, handled the interface with the medical professionals involved, and kept in close touch with us.
Overall, I can only emphasise how supportive this team has been in helping and supporting us all during a difficult time.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you Jan for taking the time to share such thoughtful feedback about your experience with GoodOaks. We truly appreciate your kind words. We understand that the transition from hospital to home can be a very challenging time so we are pleased to hear that the support and guidance you have received has helped make this process a little easier for you and your father. It is also wonderful to know that our carers have been friendly, professional and able to build a positive connection with him. Matching the right carer is very important to us so we are glad that we were able ensure a good fit. Thank you as well for recognising the attentiveness of our team in identifying when your father was unwell and ensuring that the appropriate medical professionals were informed promptly. Providing safe, responsive and compassionate care is always our priority. Your feedback means a great deal to the whole team, and we are grateful for the trust you have placed in us to support your father.
from Sandra R (Client) published on 6 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
i get care for 90 minutes two days per week. a different carer comes on each day. they are very good and meet my needs. Goodoaks are also very accomodating e.g when i required a change of how long the carer is here.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you Sandra for your kind review. We are really pleased to hear that you are happy with the care you receive and that both your carers are meeting your needs. It is also great to know that our team have been able to accommodate changes, such as adjusting the length of your visits to make sure the support works well for you.
from M M (Wife of Client) published on 23 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The choice of GOOD OAKS as the care provider for my husband, who suffers from vascular dementia ,has been the best decision I have made in a long time.
Shortly before becoming a client I had a very disappointing experience with another local company and was therefore very apprehensive about my next
step. I needn't have worried.
Following my initial contact with both the manager and the owner more than 4 months ago , Good Oaks have exceeded my expectations.
.Because of my husband's ongoing physical health problems , including recent surgery there have been times that I have had to ask for extra visits or last minute time changes etc.. .
Each and every time my "cry for help " has been met with the same response. "DON'T WORRY WE WILL SORT THINGS OUT!"
They have at all times been totally reliable , professional and seem genuinely happy to be helping us . I cannot praise them enough.
Margaret
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much Margaret for taking the time to share your experience. Your words truly mean a great deal to us. We understand how difficult it can feel after a disappointing experience, so we are especially pleased that we were able to restore your confidence and provide the support you deserve. Supporting both you and your husband through the challenges of vascular dementia and ongoing health concerns is something we approach with great care, compassion and flexibility. Care needs can change quickly and we are always here to respond, whether that's additional visits, last minute adjustments, or simply reassurance when it's needed most. Hearing that our team has been reliable, professional and genuinely supportive is exactly what we strive for every day. Thank you for placing your trust in us. It is a privilege to support you both, and we will continue to be here whenever you need us.
from Gordon J (Son of Client) published on 19 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very good initial experience with the GoodOaks team based in Thornliebank, providing care for my mum with daily visits to make sure she's taking her medication, eating properly, taking her shopping, providing companionship etc.
The ladies who come to visit my mum are all excellent and mum has quickly
grown to trust them and looks forward to seeing them. They really seem to care and that's very important to our family.
A very good start to what could be a long term relationship.
I would also add the App me and my siblings have access to is excellent at keeping us up to date with all activities they carry out for mum.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much Gordon for your thoughtful review. We are delighted to hear that your mum has had such a positive start with our care team. It's wonderful to know she has quickly built trust with the carers and looks forward to their visits. Building genuine relationships and providing care with warmth and compassion is at the heart of what we do so your comments will mean a great deal to the ladies supporting her. We are also pleased that our app is helping you and your siblings stay informed and reassured about your mum's daily care. Keeping families connected and confident in the support being provided is incredibly important to us. Thank you again for your kind words and for placing your trust in us. We look forward to continuing to support your mum and your family in the months and years ahead.
from Sue B (Daughter of Client) published on 19 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Overall a fabulous experience. From first meeting Gayle and her team we were met with warmth and compassion. The visits being updated to the portal gives me peace of mind that my parents are in the best hands. The package of care offered gives me knowledge that their on going care can be catered for
at every stage.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your lovely feedback Sue. It was a pleasure to meet you and your family and we are so pleased that you felt the warmth and compassion of our team from the very beginning. Creating that sense of trust and reassurance is incredibly important to us. We are also delighted to hear that the ACP app updates give you peace of mind. Staying connected and keeping families informed is a key part of how we support not just our clients but their loved ones too. Knowing that you feel confident in the ongoing care we can provide at every stage truly means the world to us. Thank you for placing your trust in us, we are very grateful for your kind words.
from David J (Son of Client) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
GoodOaks have been attending to my mother for a few weeks now and I have been delighted with the service they have provided to her.
All the team are friendly, caring and attentive towards her and she looks forward to their visits. They are also extremely reliable which is vital when dealing with an
older person who needs that consistency.
As importantly, they have listened to me as to my mum's needs so I know she is in the best of hands, which is a massive weight of my shoulders.
Thank you to all the team, it really is appreciated.
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your wonderful feedback David. We're absolutely delighted to hear that your mum has settled to receiving care so well and is enjoying the visits from our team. Providing friendly, attentive and reliable care is incredibly important to us , especially when consistency makes such a difference. It's lovely to know that this reliability has given you reassurance as well. We also truly value working closely with families, it has been a pleasure meeting and getting to know you all. Listening carefully to your mum's needs and to your insight is a key part of delivering the best possible care so it means a great deal to know you feel she's in safe hands. Thank you again for your kind words and trust in us, we'll be sure to share your appreciation with the whole team.
from Jane T (Daughter of Client) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Gayle and her staff look after my father with friendly care and provide me, as his daughter, with peace of mind that he has other visitors during the week.
They listen to his needs and sensitively attend to these and this is always carried out with a friendly face and great respect.
Nothing is too
much for Gayle and her staff and they are all happy to adapt and adjust to my father's changing needs.
Thanks to all the staff for their support and kindness to my father
Reply from Gayle Browning, Care Manager at GoodOaks Homecare - Glasgow SouthThank you so much for your incredibly kind words Jane. It truly means a great deal to us to know that both you and your father feel supported and cared for. Providing compassionate, respectful and person-centred care is at the heart of everything we do. We understand how important peace of mind is for families and we're so pleased that we can offer reassurance as well as meaningful companionship and care for your father. Our team is always happy to adapt to changing needs and it's wonderful to hear that this has made a positive difference. I will be sure to share your lovely feedback with all the staff, it will mean so much to them. Thank you again for your trust and support.
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