Home Care Providers Owned by GoodOaks Homecare in Dorset

Thank you so much for your lovely review. We know having carers come into the home isn't always easy, so it's heartening to hear your mother found our team very nice. We always try to go at each person's pace while making sure the important things, like breakfast and medication, are taken care of.

Thank you too for keeping in touch. Your emails helped us put things right quickly, and that open communication with families really matters to us.

It was a pleasure to support your mother. Please pass on our warmest wishes. Read less

Thank you once again for taking the time to share your experience with us. Read less

We're delighted to hear that your Godmother was so well cared for during the six weeks, and that you felt supported from your very first contact with our admin team through to the daily visits from our carers. We'll be sure to pass your lovely comments on to everyone involved, they will be so pleased to know their care and dedication made such a positive difference.

It was a pleasure to support your Godmother, and we're very grateful for the trust you placed in us. Thank you also for recommending GoodOaks and for choosing us again in the future. We look forward to welcoming you and your Godmother back whenever you need us.

The GoodOaks Homecare Team Read less

Thank you so much for taking the time to leave such a kind review. Supporting your Mum to stay independent at home was a privilege for all of us, and it means a great deal to know the care made a real difference to her days. Good communication from the very first conversation is something we work hard on, so it's wonderful to hear that came through. We'll be sure to pass your kind words on to Nadia and our care team. Thank you again for your recommendation. Read less

It's wonderful to hear that our carers made such a difference, not just with the practical help of housework and cooking, but through their company too. That kind of support matters just as much as personal care, and we're so glad it came through for you during a difficult time.

Thank you also for recommending us to your friend - there's no higher compliment than a personal recommendation, and we're grateful for your trust in us.

Wishing you continued wellbeing, and please don't hesitate to reach out if you ever need us again. Read less

Wishing you and your mother all the best as you explore live-in respite together. Thank you again for trusting us with her care. Read less

We are also pleased that you found our administrative team helpful and efficient. Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience. Read less

It was a privilege to support both you and your husband during such a challenging time. We're so pleased that our overnight care gave you the opportunity to rest, knowing he was in safe and compassionate hands, and that we could adapt our support as his needs changed.

Providing flexible, reliable care with kindness and understanding is at the heart of everything we do, so it's wonderful to know this made a positive difference to you both. On behalf of everyone at GoodOaks, thank you for placing your trust in us. We wish you and your husband all the very best for the future. Read less

Thank you again for choosing us to support you, Judith. Wishing you continued health and happiness. Read less

Thank you for taking the time to share your feedback We are sorry to hear that you were disappointed with your experience during what was clearly a difficult time for your family. Following your father's discharge from hospital, his needs became increasingly complex and, after incidents that placed both him and our Live-in Carer at risk, it became clear that a single live-in care arrangement could no longer safely meet his needs. While break cover was available, this was not included within the agreed package. The decision to end the placement was made only after careful consideration of our duty of care to both your father and our carer, in line with CQC standards. In hindsight, a trial period would have been beneficial to assess suitability. We sincerely hope your father is now settled and receiving the level of support he needs. Read less

Thank you again for your trust and support. We will continuing to provide the highest standard of care for your wonderful Aunt. Read less

Thank you so much for taking the time to leave such a kind review. It means a lot to us to hear that our care team are friendly, helpful and that you feel comfortable asking them anything - that's exactly the relationship we hope to build with every client. We know how much those visits can mean, and we'll make sure your lovely comments are passed on to the ladies who visit you; they'll be delighted. Thank you again for your kind words. Read less

Thank you again for trusting us with your mother's care. We are so glad we could make a positive difference. Read less

If there is ever anything more we can do, please know we are always here to help. I look forward to our next Team's catch up! Read less

Wishing you and your wife all the very best, and please know we are always here if you need us. Read less

Nadia Simeonova Read less