Home Care Providers Owned by GoodOaks Homecare in Dorset

9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by GoodOaks Homecare in Dorset

Only the locations & reviews in Dorset for GoodOaks Homecare are showing below.

View the details of all 25 locations (with 365 reviews) owned by GoodOaks Homecare

GoodOaks Homecare Locations in Dorset (3)

 

3 Home Care Providers owned by GoodOaks Homecare in Dorset

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GoodOaks Homecare - Bournemouth, Poole and Christchurch

Unit 2, Old Generator House, 25 Bourne Valley Road, Poole BH12 1DZ 

9.8 53 reviews
"Really happy with good oaks, they are always quick to communicate, know mum really well and are kind, caring and compassionate when with…"   Read all 53 reviews

GoodOaks Homecare is a homecare provider that offers high-quality visiting and live-in care to individuals in their own homes. Their aim being to keep their clients living independently and comfortably at home for as long as possible. The business… Read more about GoodOaks Homecare - Bournemouth, Poole and Christchurch

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
GoodOaks Homecare - Dorchester and Weymouth

No 1 The Yard, Burraton Square, Poundbury, Dorchester DT1 3GR 

9.8 22 reviews
"Very comforting to have their support and to know someone is coming to give their services and help where required.…"   Read all 22 reviews

GoodOaks Homecare is a homecare provider that offers high-quality care and support to individuals in the Dorchester and Weymouth area. They enable people to stay in the comfort of their home for as long as possible. Each individual is provided with… Read more about GoodOaks Homecare - Dorchester and Weymouth

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
GoodOaks Homecare - East Dorset and Salisbury

Arena Business Centre, East Dorset Trading Park, Nimrod Way, Wimborne Minster BH21 7WH 

8.8 21 reviews
"The care provided for my father-in-law was fantastic. All of the carers were really helpful and friendly. The office management were always…"   Read all 21 reviews

GoodOaks Homecare - East Dorset and Salisbury provides high-quality home care across Wimborne, Ferndown, Verwood, Ringwood and surrounding areas, and now offers premium services in Salisbury, Amesbury and surrounding areas. With a focus on providing… Read more about GoodOaks Homecare - East Dorset and Salisbury

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

GoodOaks Homecare Reviews in Dorset (96)

9.5
GoodOaks Homecare has a Group Review Score of 9.5 (9.460) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from James G (Husband of Client) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only one carer so far. Plans well, full care, flexible very pleasant. Retired NHS nurse - nursing experience with creams etc very useful. Good review to assess required outcomes and satisfactory by visiting supervisor. Managers and office also very helpful.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from A M (Daughter of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with good oaks, they are always quick to communicate, know mum really well and are kind, caring and compassionate when with her. Their patience is outstanding and they support mum in her journey with dementia in such an incredible way.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank You for your kind words and taking the time to write a review for us - we really appreciate it and I will pass this onto our carers.

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from R B (Daughter-in-law of Client) published on 20 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my father-in-law was fantastic. All of the carers were really helpful and friendly. The office management were always helpful and supportive if we ever needed to speak to them. Overall a brilliant service received!

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Review of

GoodOaks Homecare - East Dorset and Salisbury

from Janet R (Wife of Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We are satisfied with everything the staff has to do for my husband.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Jacqui M (Daughter of Client) published on 6 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Good Oaks in Bournemouth for over 3 and a half years for firstly my Mum and then my Dad. Their carers were always kind and respectful towards both myself and my parents. Any issues we're dealt with properly and in a timely manner. The last carer I had for my Dad was with him more than two
years, and I can't speak highly enough about her and the care she gave him. Whomever she is caring for now will be lucky.
Managers always listened to my points of view and were a good support to myself and my parents carers.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Hi Jacqui,Thank you so much for reaching out and doing this review for us. I will pass this onto the carer too! I only knew your Dad but it was a pleasure to care for him and your Mum before my time. I will always remember his smile and dancing with the lady at the Client Event! Keep Smiling Jacqui and sending all our best wishes to you and your family.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from D S (Daughter of Client) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. First time we have had carers for my mother. Very sympathetic company. Understood our needs and had a very good timetable to fit in with our lives. My partner and I live with Mum. We would recommend GoodOaks to anyone.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank You so much for your review it really does mean a lot to us. Please reach out if you need us again.Warmest Regards

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from R G (Sister of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the US and have been trying to set up homecare for my brother in the UK!!! It's not impossible ! GoodOaks has been outstanding !!!!! The homecare manager has been so responsive and really took this case to heart making sure all the arrangements were set in stone including discharge from the
hospital transportation home and caregivers ready to greet my brother. The carers have been outstanding doing 24 hour care. I couldn't be happier with this home care agency . I am an RN and know the difficulties in getting the right people to staff shifts. My brother is thrilled and so are we!!!
This has been hard for my sister and myself being so far away but this agency has been fantastic !!!!!

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

We cannot thank you enough for this amazing review we are so grateful that you took the time. We so appreciate this feedback.Kindest Regards.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from L S (Daughter of Client) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary service.
Right from the start I felt a wonderful, personal, caring and understanding approach. As my father's needs changed rapidly from what we initially had booked
to commence with you, you were quick to ensure we had the necessary care provision in place.
We straightaway formed a wonderful relationship with the young carer who was appointed to us and she became one of the family in the short period she was with us.
Cannot fault a single thing about Goodoaks. We are forever thankful for them being there for us at a time when we really needed them.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your kind words and for taking the time to share your experience. We are truly touched by your feedback and so pleased to hear that you felt supported and cared for throughout your journey with us.Ensuring that families receive the right care, especially when needs change quickly, is at the heart of what we do. It means so much to know that our team was able to provide not only the care your father needed but also the reassurance and compassion your family deserved.We will be sure to pass on your lovely comments to the live-in carer who supported you-it will mean the world to her to know she made such a positive impact.Wishing you and your family all the very best, and please do reach out if we can ever be of support again.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from J B (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly very satisfactory. Difficulty in getting a rota. Most carers very helpful to me.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from Raymond H (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comforting to have their support and to know someone is coming to give their services and help where required.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from A S (Client) assisted by family/friend published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with GoodOaks Homecare for over six months now and are more than happy with our care.

Reply from Ed Williams, HR manager/Co-Owner at GoodOaks Homecare - Dorchester and Weymouth

Here at Good Oaks Home Care Ltd Dorchester, our clients are number 1. We are fortunate to have a very good team of empathetic carers who often go above and beyond to ensure the quality of life of our clients. We are always ready to help!

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from G R (Wife of Client) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers come at the time expected. They are invariably pleasant and efficient and I think my husband welcomes them. I certainly could not manage without their help. Financially it is quite a commitment but I prefer to have home care. The carers say they are here to help me as well as my husband.
The carers very quickly learned where to find whatever they needed and I don't need to get involved.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you for your kind words. I will pass this on to the care professionals who cared for him. I'm glad we were there to support him and yourself.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Jane R (Daughter of Client) published on 5 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for caring for my parents so well. For being supportive during the transition to my parents having live-in carers which at times was challenging. Having your carers looking after my parents gave me peace of mind that they were receiving safe, dignified care and has taken some of the pressure
off me. My parents have thrived under your care, so thank you.
Your manager and admin team have also been very supportive and stepped in when required. Overall you provide a reliable, professional service and your team has shown kindness and support to my parents, and myself.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your kind words and I will pass this on to the manager and the team. It means so much to us when someone reaches out to say what an impact we have made. We wish you and your parents all the best.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from S G (Client) assisted by family/friend published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I started to use GoodOaks Care about a year ago when I came out of hospital after a bad fall. I had not used a carer before and was a bit worried but need not have been. From the start they have been lovely and in particular, I appreciate that usually it is the same couple of carers at approximately
the same time. They are very capable and nothing is too much trouble. I now count them as friends and look forward to their visits.

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Review of

GoodOaks Homecare - Dorchester and Weymouth

from R Y (Partner of Client) published on 15 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recommended to us when we needed to start home care and it is easy to see why. In talking to the carers and other clients it is apparent that they are the best locally. All the carers are pleasant, competent and willing to tackle jobs that are outside the usual course of things. Even regular, everyday
jobs like bed making and washing up, make a great difference having somebody to do them and having someone from outside to speak to makes a big difference to life.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Jason Y (Client) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good Oaks were my mum's carers for 4 and a half years.
They started their care for Mum, just before the outbreak of Covid 19.
During that time, the carers did a excellent job in extremely difficult circumstances, even taking over the weekly shopping duties, when lockdown was imposed on us.
Overall
the Good Oaks team have been reliable and provided a professional service to my mum on a daily basis. The team brought kindness and some laughs along the way to help brighten up Mum's life.
A special mention to the staff, who always went that extra mile and is an absolute credit to her profession.
Thank you to the manager and the team at Good Oaks for the last 4 and half years of service to my mum.
The service provided really did make a difference to both myself and Mum's life. Thank you once again.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for taking the time to write us this beautiful review. We know it's a very difficult time at the moment, but I will ensure that this is passed on to all the carers that looked after your Mum. She will be truly missed and best wishes to you. Take care

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from S W (Daughter of Client) published on 5 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

GoodOaks provided a package of care for my mother for two years which was largely positive, enabling her to continue to live in her own home during this time.
The live-in care manager provided an excellent service, always responding quickly to any concerns or changes in arrangements, treating my mother
and family members with the upmost professionalism and respect throughout.
Some of the carers provided an excellent service, bringing with them an interesting range of personal and professional experiences.

Reply from Michelle Reade, Business Support Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you for your kind review. We have thoroughly enjoyed supporting your mum and wish her all the best.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from V F (Client) published on 9 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy carers.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your review and taking the time to complete the form.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Nigel J (Son of Client) published on 11 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and professional service which my, once sceptical, mother didn't initially want but is very happy with and relies on.
Thank you.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thanks for taking the time to complete a review, it's a pleasure to look after your Mum and we look forward to seeing Mum at our next event.

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Review of

GoodOaks Homecare - Bournemouth, Poole and Christchurch

from Sylvia H (Client) assisted by family/friend published on 5 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been using GoodOaks Homecare for the past four years, during which time my experience has been largely positive. Some of my carers are truly excellent and I am grateful for all they do for me. Their timekeeping is exemplary, as well as their personal care. The office staff are always very polite.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thanks for talking the time to complete a review for us, and we really appreciate your kind words.

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Awards / Recognitions (5)

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