GoodOaks Homecare in Dorset | 3 Home Care Providers

Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from Susan B (Client) published on 3 February 2026 Submitted via Postal Card • Report

Overall Experience

I was very impressed with the service I received. The carers were always punctual, efficient and friendly. I will definitely use the service again if my circumstances change.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchHi Susan, Thank you for taking the time to leave such a lovely review. We're so pleased to hear you were impressed with our carers and the service they provided. Your kind words truly mean a lot to our team, and we'd be honoured to support you again in the future if needed. Please take care Rachael General Manager

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from E B (Client) assisted by family/friend published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

I look forward to the carer coming every day.

Reply from Anna Bliznashka, Care Coordinator at GoodOaks Homecare - Dorchester and WeymouthThank you for your lovely feedback. We're delighted to know that our carer's visits are something you look forward to each day.

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from Alan W (Power of Attorney of Client) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

Goodoaks have been consistent, efficient and very caring in the provision of reliable and consistent home care provided. Toni and Anna are lovely and go beyond to provide thoughtful and sensitive care allowing peace of mind for the family whilst instilling dignity and respect is maintained for the care

for. I highly recommend them - they are a great team and worth every penny.

Reply from Nadia Simeonova, Registered Manager at GoodOaks Homecare - Dorchester and WeymouthHi Alan,
Thank you so much for your kind words and taking the time to leave this wonderful review. We are delighted to hear that you are happy with the care provided and that Toni and Anna have made a positive difference.
It means a lot to us to know that our team is able to provide thoughtful, sensitive care while maintaining dignity and peace of mind for your family. We will be sure to pass your feedback on to Toni, Anna, and the wider team - I know they will be thrilled to hear it.
Thank you again for your recommendation and support. We really appreciate it.
Kind regards

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from Pam A (Daughter-in-law of Client) published on 15 December 2025 Submitted via Website • Report

Overall Experience

I have found the carers at Good Oaks to be considerate, thoughtful, encouraging and very diligent in seeing to my relatives needs throughout the years that she was cared for by the team. Whenever we (family members) had a request they would do their best to accommodate this. As our relative began to

require greater support over time, the management team suggested approaches to dealing with specific situations indicating that our relative would benefit greatly from increased care time, and we could see the benefit of this within a couple of weeks.
When our relative became distressed the carers would follow proper procedures and stay with our relative until a solution was found.
We would highly recommend Good Oaks as great care providers.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank you so much for taking the time to share such a thoughtful review. We're truly grateful for your kind words about our carers and management team, it means a great deal to everyone at GoodOaks. It has been a privilege to support your relative over the years, and we're so pleased to hear that the care and guidance provided made a positive difference.
Thank you again for your recommendation and for trusting us during such important moments.
Wishing you and your family a very Merry Christmas and a happy, peaceful New Year.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from D S (Daughter of Client) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

During October 2025, my mum has been looked after by both her primary and secondary carer, which affects the overall score. Both carers treat my mum with respect and dignity but if this review was just for the primary carer, there would be a lot more 'excellent' boxes crossed. The primary carer is more

proactive about my mum's care, anxiety and needs and will sort out many issues by herself. The secondary carer is younger and doesn't have so much experience; she seems nervous about taking responsibility and there have been a few situations where we have had to contact the office. She doesn't inform us of issues saying that, she is sweet with my mum and better than carers from other companies we've used.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank you for sharing such thoughtful feedback about your Mum's care. We're delighted to hear that both carers treat her with dignity and respect, and we truly appreciate your kind words about the primary carer's proactive support and attentiveness. We will make sure your praise is passed on to her.
We also value your honest comments regarding the secondary carer. As she is still gaining experience, your observations are extremely helpful. We will provide her with additional training and guidance to build her confidence, improve communication, and ensure consistency in your Mum's care.
Thank you again for your openness and for trusting us with your Mum's wellbeing. We're committed to supporting her with the highest standard of care.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from Mostyn P (Client) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

Generally very good.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank you, Mostyn, being part of your care journey is such a privilege for all of us at Good Oaks. I know that Tina - our Live-In Care Manager is there when you need her

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from Tania O (Wife of Client) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

We have been using the GoodOaks home care service for well over a year & have always found it to be very satisfactory. We use it for regular weekly visits, ad-hoc visits and a recent one off 'live-in-care' period of one week. Booking is easy to do & we are (nearly) always told who is coming. The carers

appear to have been well trained and are always cheerful, polite, understanding & helpful (occasionally a carer may turn up later than expected but this is usually due to traffic issues). We happily recommend GoodOaks 100%.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank you so much for taking the time to share such a lovely review. We're really pleased to hear that you've been happy with the care and support our team has provided over the past year. It's wonderful to know that our carers' kindness and professionalism have made a positive difference.We truly appreciate your understanding around the occasional delays, our team always strives to keep things running smoothly, even when the roads make it a challenge!Thank you again for your trust and for recommending GoodOaks. It means a great deal to all of us. Warm regards,Rachael and the GoodOaks Team

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Review of
GoodOaks Homecare - East Dorset and Salisbury
from Jon N (Son of Client) published on 16 September 2025 Submitted via Website • Report

Overall Experience

Staff from GoodOaks have been conducting care visits at my mother's address twice daily now for a number of weeks and I am 100% happy with the care they have been providing. Whenever there have been any issues or concerns or a need to tweak the care plan has become necessary, the communication has been

excellent.
All the staff I have met or been in contact with have been highly professional and I have no hesitation in recommending the company.

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Review of
GoodOaks Homecare - East Dorset and Salisbury
from L M (Sister of Client) published on 15 September 2025 Submitted via Website • Report

Overall Experience

My brother had a stroke over a year ago and GoodOaks have been fantastic. It has allowed him to stay in the comfort of his own home. All the carers are so kind and caring, professional and go above and beyond in their daily work. GoodOaks whole team give one hundred percent from their individual care

team to the office and administration.
Thank you so much we are so grateful.

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from James G (Husband of Client) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

Only one carer so far. Plans well, full care, flexible very pleasant. Retired NHS nurse - nursing experience with creams etc very useful. Good review to assess required outcomes and satisfactory by visiting supervisor. Managers and office also very helpful.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from A M (Daughter of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Really happy with good oaks, they are always quick to communicate, know mum really well and are kind, caring and compassionate when with her. Their patience is outstanding and they support mum in her journey with dementia in such an incredible way.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank You for your kind words and taking the time to write a review for us - we really appreciate it and I will pass this onto our carers.

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Review of
GoodOaks Homecare - East Dorset and Salisbury
from R B (Daughter-in-law of Client) published on 20 June 2025 Submitted via Website • Report

Overall Experience

The care provided for my father-in-law was fantastic. All of the carers were really helpful and friendly. The office management were always helpful and supportive if we ever needed to speak to them. Overall a brilliant service received!

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Review of
GoodOaks Homecare - East Dorset and Salisbury
from Janet R (Wife of Client) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

We are satisfied with everything the staff has to do for my husband.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from Jacqui M (Daughter of Client) published on 6 May 2025 Submitted via Website • Report

Overall Experience

I have used Good Oaks in Bournemouth for over 3 and a half years for firstly my Mum and then my Dad. Their carers were always kind and respectful towards both myself and my parents. Any issues we're dealt with properly and in a timely manner. The last carer I had for my Dad was with him more than two

years, and I can't speak highly enough about her and the care she gave him. Whomever she is caring for now will be lucky.
Managers always listened to my points of view and were a good support to myself and my parents carers.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchHi Jacqui,Thank you so much for reaching out and doing this review for us. I will pass this onto the carer too! I only knew your Dad but it was a pleasure to care for him and your Mum before my time. I will always remember his smile and dancing with the lady at the Client Event! Keep Smiling Jacqui and sending all our best wishes to you and your family.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from D S (Daughter of Client) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service. First time we have had carers for my mother. Very sympathetic company. Understood our needs and had a very good timetable to fit in with our lives. My partner and I live with Mum. We would recommend GoodOaks to anyone.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank You so much for your review it really does mean a lot to us. Please reach out if you need us again.Warmest Regards

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from R G (Sister of Client) published on 9 April 2025 Submitted via Website • Report

Overall Experience

I live in the US and have been trying to set up homecare for my brother in the UK!!! It's not impossible ! GoodOaks has been outstanding !!!!! The homecare manager has been so responsive and really took this case to heart making sure all the arrangements were set in stone including discharge from the

hospital transportation home and caregivers ready to greet my brother. The carers have been outstanding doing 24 hour care. I couldn't be happier with this home care agency . I am an RN and know the difficulties in getting the right people to staff shifts. My brother is thrilled and so are we!!!
This has been hard for my sister and myself being so far away but this agency has been fantastic !!!!!

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchWe cannot thank you enough for this amazing review we are so grateful that you took the time. We so appreciate this feedback.Kindest Regards.

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Review of
GoodOaks Homecare - Bournemouth, Poole and Christchurch
from L S (Daughter of Client) published on 7 March 2025 Submitted via Website • Report

Overall Experience

From my initial phone call to Goodoaks and their subsequent follow up calls to check on our status and needs we were given an exemplary service.
Right from the start I felt a wonderful, personal, caring and understanding approach. As my father's needs changed rapidly from what we initially had booked

to commence with you, you were quick to ensure we had the necessary care provision in place.
We straightaway formed a wonderful relationship with the young carer who was appointed to us and she became one of the family in the short period she was with us.
Cannot fault a single thing about Goodoaks. We are forever thankful for them being there for us at a time when we really needed them.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and ChristchurchThank you so much for your kind words and for taking the time to share your experience. We are truly touched by your feedback and so pleased to hear that you felt supported and cared for throughout your journey with us.Ensuring that families receive the right care, especially when needs change quickly, is at the heart of what we do. It means so much to know that our team was able to provide not only the care your father needed but also the reassurance and compassion your family deserved.We will be sure to pass on your lovely comments to the live-in carer who supported you-it will mean the world to her to know she made such a positive impact.Wishing you and your family all the very best, and please do reach out if we can ever be of support again.

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from J B (Client) published on 10 February 2025 Submitted via Postal Card • Report

Overall Experience

Mostly very satisfactory. Difficulty in getting a rota. Most carers very helpful to me.

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from Raymond H (Client) published on 10 February 2025 Submitted via Postal Card • Report

Overall Experience

Very comforting to have their support and to know someone is coming to give their services and help where required.

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Review of
GoodOaks Homecare - Dorchester and Weymouth
from A S (Client) assisted by family/friend published on 6 February 2025 Submitted via Postal Card • Report

Overall Experience

We have been with GoodOaks Homecare for over six months now and are more than happy with our care.

Reply from Ed Williams, HR manager/Co-Owner at GoodOaks Homecare - Dorchester and WeymouthHere at Good Oaks Home Care Ltd Dorchester, our clients are number 1. We are fortunate to have a very good team of empathetic carers who often go above and beyond to ensure the quality of life of our clients. We are always ready to help!

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GoodOaks Homecare Locations in Dorset (3)

GoodOaks Homecare Reviews in Dorset (105)

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Dorchester and Weymouth

GoodOaks Homecare - Dorchester and Weymouth

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - East Dorset and Salisbury

GoodOaks Homecare - East Dorset and Salisbury

GoodOaks Homecare - Dorchester and Weymouth

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - East Dorset and Salisbury

GoodOaks Homecare - East Dorset and Salisbury

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

GoodOaks Homecare - Bournemouth, Poole and Christchurch

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GoodOaks Homecare - Dorchester and Weymouth

GoodOaks Homecare - Dorchester and Weymouth

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