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Home Care Providers Owned by GoodOaks Homecare in Dorset

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Only the locations & reviews in Dorset for GoodOaks Homecare are being shown.

GoodOaks Homecare Locations in Dorset (3)

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3 Home Care Providers owned by GoodOaks Homecare in Dorset

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GoodOaks Homecare - Dorchester and Weymouth
No 1 The Yard, Burraton Square, Poundbury, Dorchester DT1 3GR
"I am very grateful to Nadia and the team for their support for Mum to help her stay independent at home for as long as possible. From the..."Read all 32 reviews

GoodOaks Homecare is a homecare provider that offers high-quality care and support to individuals in the Dorchester and Weymouth area. They enable people to stay in the comfort of their home for as long... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Live-in Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Sleeping)
  • Overnight Care (Waking)
GoodOaks Homecare - Bournemouth, Poole and Christchurch
Unit 2, Old Generator House, 25 Bourne Valley Road, Poole BH12 1DZ
"A very big thank you to all the wonderful staff at GoodOaks. From the initial point of contact with the admin team to the daily visits by..."Read all 71 reviews

GoodOaks Homecare is a homecare provider that offers high-quality visiting and live-in care to individuals in their own homes. Their aim being to keep their clients living independently and comfortably... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Live-in Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Sleeping)
  • Overnight Care (Waking)
GoodOaks Homecare - East Dorset and Salisbury
Arena Business Centre, East Dorset Trading Park, Nimrod Way, Wimborne Minster BH21 7WH
"The GoodOaks care team in East Dorset have now been looking after my mother for 12 months. They are a very professional outfit and are..."Read all 24 reviews

GoodOaks Homecare - East Dorset and Salisbury provides high-quality home care across Wimborne, Ferndown, Verwood, Ringwood and surrounding areas, and now offers premium services in Salisbury, Amesbury... Read more

  • Older Person Care
  • Younger Adult Care
  • Long Term
  • Short Term
  • Visiting Care
  • Live-in Care
  • Dementia Care
  • 24 Hour Care
  • Overnight Care (Sleeping)
  • Overnight Care (Waking)

GoodOaks Homecare Reviews in Dorset (127)

9.5

GoodOaks Homecare has a Group Review Score of 9.5 (9.467) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to GoodOaks Homecare must have a Review Score.

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Showing 127 reviews matching selected criteria
Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from H G (Goddaughter of Client) published on 2 September 2026 Submitted via Website
Overall Experience

A very big thank you to all the wonderful staff at GoodOaks. From the initial point of contact with the admin team to the daily visits by the lovely carers, they took great care of my godmother while her regular carers were away for 6 weeks. I have been very impressed with the service that they provide and would not hesitate to recommend them. I will certainly be using them again.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for your wonderful review and for taking the time to share your experience with us. It truly means a great deal to the whole GoodOaks team.

We're delighted to hear that your Godmother was so well cared for during the six weeks, and that you felt supported from your very first...  

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Review of GoodOaks Homecare - Dorchester and Weymouth from S P (Daughter of Client) published on 27 August 2026 Submitted via Website
Overall Experience

I am very grateful to Nadia and the team for their support for Mum to help her stay independent at home for as long as possible. From the initial conversation with the office, the communication was very good and Nadia exemplary in meeting with us and understanding what was needed. The team who supported Mum at home were always friendly and reliable and made a big difference to Mum's day. I would happily recommend them.

Reply from Anna Bliznashka, Care coordinator at GoodOaks Homecare - Dorchester and Weymouth

Thank you so much for taking the time to leave such a kind review. Supporting your Mum to stay independent at home was a privilege for all of us, and it means a great deal to know the care made a real difference to her days. Good communication from the very first conversation is something we work...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from B D (Client / Service User) published on 7 August 2026 Submitted via Postal Card
Overall Experience

When I was at a very low ebb, GoodOaks came to my rescue. In 2 weeks I had 2 caring ladies look after me, they could not do enough, helping with housework, cooking, cleaning and being excellent company. I subsequently recommended your company to my friend. I did not need personal care, but was happy to know they could have helped if the need arose.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for sharing this - it means a great deal to us to know we could be there for you when you needed it most.

It's wonderful to hear that our carers made such a difference, not just with the practical help of housework and cooking, but through their company too. That kind of support...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from Helen C (Daughter of Client) published on 7 August 2026 Submitted via Website
Overall Experience
My mother absolutely loves the social circle. The helpers are sensitive and thoughtful. It is such a brilliant concept.
Communication is great. We have regular visits and about to try some live in respite.
Staff are very helpful over the phone and try very hard to accommodate last minute requests and they understand the complexity of caring for clients with dementia.
Sadly I don't often get the chance to see or thank the carers personally.

Thank you Good Oaks.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Dear Helen,

Thank you so much for taking the time to share such a heartfelt review. It means the world to us to know that your Mother loves the social circle and that she feels the benefit of it - that concept exists precisely because of families like yours who help us understand what truly...  

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Review of GoodOaks Homecare - Dorchester and Weymouth from Terry H (Husband of Client) published on 6 August 2026 Submitted via Website
Overall Experience
Excellent service and care for my wife (hip op) and myself (ancient).
Only needed for short period but did all that was asked of them in a friendly efficient way.
Admjn staff were also pleasant and efficient.

Fully recommended

Reply from Nadia Simeonova, Registered Manager at GoodOaks Homecare - Dorchester and Weymouth
Thank you very much for your kind feedback, Terry,

We are delighted to hear that you and your wife received excellent care and support during this time. Our team always aims to provide friendly, respectful, and efficient care tailored to each person's individual needs, whether support is required...  

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Review of GoodOaks Homecare - East Dorset and Salisbury from J N (Son of Client) published on 5 August 2026 Submitted via Website
Overall Experience

The GoodOaks care team in East Dorset have now been looking after my mother for 12 months. They are a very professional outfit and are constantly in touch with me updating her care plan whenever necessary. I would highly recommend them to anyone who is looking for care arrangements for themselves, their relatives or their friends.

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from M T (Wife of Client) published on 30 July 2026 Submitted via Postal Card
Overall Experience

GoodOaks came to our rescue when my husband became incontinent and could not sleep at night. GoodOaks provided excellent overnight waking care through a series of helpful, understanding and personal carers. This allowed me to sleep so I could care in the day. We extended that to daily help for washing, dressing and toileting as his condition declined. Management never let me down to instal extra help. Management also did not charge for sudden change of plans when my husband went into care. A compassionate and understanding approach.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for taking the time to share your experience. Your kind words mean a great deal to our whole team.

It was a privilege to support both you and your husband during such a challenging time. We're so pleased that our overnight care gave you the opportunity to rest, knowing he was in...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from Judith A (Client / Service User) published on 20 July 2026 Submitted via Postal Card
Overall Experience

A very professional and friendly service that has helped me back to caring for myself. I looked forward to the carers coming and welcomed their care.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for taking the time to share this lovely review - it truly means a great deal to us.

We're so pleased to hear that our carers helped you feel supported on your journey back to caring for yourself, and that you looked forward to their visits. That kind of trust and connection is...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from R R (Son of Client) published on 10 July 2026 Submitted via Website
Overall Experience
GoodOaks were not able to care for a person with complex dementia needs. My father had just been released from hospital after a stroke and was weak and very confused. Somewhat aggressive, though at 92 not threatening! The care was 24/7, the carer had to take 2 hours break during the day, and GoogOaks provided no provision for this. The carer complained that she could not help dad get about as her shoulder hurt. The carer kept complaining about her room. We organised a new bed, new fridge carpets cleaned. But not happy. After 12 days into a 14 day care package, on a rolling renewal, they gave us 24 hours notice that they would not be continuing his care. We were left with a 92 year old dementia patient with absolutely no provision for care, or time to find alternatives! My father even managed to leave the house and ended up on a very busy main road.

I would not recommend GoodOaks for anything other than simple care nee-ds.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you for taking the time to share your feedback We are sorry to hear that you were disappointed with your experience during what was clearly a difficult time for your family. Following your father's discharge from hospital, his needs became increasingly complex and, after incidents that placed...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from Marsha M (Niece of Client) published on 8 July 2026 Submitted via Website
Overall Experience
We use Good Oaks to care for our 103 year aunt who lives in Bournemouth .My brothers and myself are responsible for our aunt , we all live in London.

Good Oaks provide us with absolute peace of mind and my aunt enjoys the carers provided by the agency . All the staff are wonderful and extremely efficient.Nothing is too trouble and an excellent service is provided at all times .

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch

Thank you so much for your wonderful review and for taking the time to share your experience. It was such a pleasure to come and meet you both, and to spend time with your amazing Aunt. At 103 years young, she is truly an inspiration; full of spirit, warmth, and so many wonderful stories. It is an...  

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Review of GoodOaks Homecare - East Dorset and Salisbury from Sherree H (Daughter of Client) published on 7 July 2026 Submitted via Website
Overall Experience
I found this experience really good as a first time user.
Very organised very helpful.
All the staff were friendly and happy to help in any way.
Would recommend without hesitation.

Thank you all for your help and support.

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Review of GoodOaks Homecare - Dorchester and Weymouth from B W (Client / Service User) published on 7 July 2026 Submitted via Website
Overall Experience
I have always found the ladies that come to help me are friendly, helpful and kind.
They don't mind what they do.
I feel I can ask them things and have a conversation with them.

Some days they are the only people I see so I look forward to seeing them, the time goes very quickly

Reply from Anna Bliznashka, Care coordinator at GoodOaks Homecare - Dorchester and Weymouth

Thank you so much for taking the time to leave such a kind review. It means a lot to us to hear that our care team are friendly, helpful and that you feel comfortable asking them anything - that's exactly the relationship we hope to build with every client. We know how much those visits can mean,...  

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Review of GoodOaks Homecare - Dorchester and Weymouth from Alice G (Client / Service User) published on 11 June 2026 Submitted via Website
Overall Experience
The service that GoodOaks Dorchester branch provides is exemplary. They care for their clients, and all that they do to ensure everyone are accommodated for and looked after to the highest of standards is unimaginable.
There really is no other care agency I have ever been with that I have seen put in this much effort, empathy and understanding into the care and safety of their clients, as well as putting care and empathy into looking out for their employees.
I do not know how else to express their complete commitment to the job and how they completly go above and beyond to make sure everyone is as safe and well as it is possible, and how they immediately act if they see any sort of decline or problem arise.
I myself would not be here without their fast acting on multiple occasions in the past.

I have been with a few other agencies, none even come close to comparing to the care GoodOaks Dorchester provide.

Reply from Nadia Simeonova, Registered Manager at GoodOaks Homecare - Dorchester and Weymouth

Thank you so much for your incredibly kind words. We are truly grateful for your trust and are delighted to hear that you feel so well supported by our team. Your feedback means a great deal to us and reinforces our commitment to providing the highest standard of care for both our clients and our staff. Thank you for being part of the GoodOaks family.

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Review of GoodOaks Homecare - Dorchester and Weymouth from Keven Q (Son of Client) published on 29 May 2026 Submitted via Website
Overall Experience
Good Oaks provided care for my mother. I cannot speak highly enough of the care offered.
My mother had various care companies and none came anywhere near Good Oaks.
They offered care of the highest order, never seemed to be in a rush (unlike some who were in and out as quick as possible) They treated my mother with so much love and care she almost thought they were one of the family, indeed they were so good Anna was more like a friend than a carer

I think 6 stars is deserved

Reply from Anna Bliznashka, Care coordinator at GoodOaks Homecare - Dorchester and Weymouth
Thank you so much for taking the time to leave such a wonderful and heartfelt review - it truly means the world to all of us at GoodOaks.

It was an absolute privilege to care for your mum, and comments like yours remind us exactly why we do what we do. Our carers always strive to go beyond simply...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from John L (Nephew of Client) published on 28 May 2026 Submitted via Website
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Goodoaks Homecare has been providing help and support for my 93 year old uncle for a few years. My wife and I live in North Yorkshire, and my uncle lives in Poole with no other relatives close by. This makes it really difficult for us to support him in the way we'd like to. So the staff at Goodoaks have been able to fill that gap.
We have regular review meetings with my uncle and the care manager via video messaging. It is really useful and reassuring to know that we would be notified if there were any concerns.

At present, my uncle is stubbornly resistant to accepting more help, particularly with personal care. However, we are aware that Goodoaks staff would be able to amend his care package accordingly at short notice should the need arise.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for your amazing review and for your kind words about GoodOaks Homecare. We truly appreciate you taking the time to share your experience.

It has been our pleasure to support your uncle over the years and to work closely with you and Maggie to ensure he receives the care and...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from David M (Husband of Client) published on 28 May 2026 Submitted via Postal Card
Overall Experience

I am very grateful for your help as I was very stressed for a long time looking after my wife. All of your staff are most careful and were treating us with dignity and respect.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for your kind words. It truly means a lot to all of us to know that we were able to support you during such a difficult and stressful time. Caring for a loved one can be incredibly demanding, and we're grateful you trusted us to help care for your wife.

We're especially pleased...  

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Review of GoodOaks Homecare - Dorchester and Weymouth from Nicholas H (Client / Service User) published on 22 May 2026 Submitted via Postal Card
Overall Experience

All the carer ladies are very kind and helpful. The office staff are also very supportive and helpful. After six months with Good Oaks I am a very happy client! Thank you.

Reply from Nadia Simeonova, Registered Manager at GoodOaks Homecare - Dorchester and Weymouth
Thank you so much for your lovely review. We are delighted to hear that you have been happy with the support from both our care team and office staff over the past six months.

Your kind words mean a great deal to us and will be shared with the team. It is a pleasure to support you, and we look...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from V M (Wife of Client) published on 20 May 2026 Submitted via Postal Card
Overall Experience

Help was provided so promptly when needed, immidiate cover, most appreciated. The carers were all efficient but also caring in attitude. Cannot thank you all enough. Thoroughly recommend.

Reply from Rachael Dormer, General Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for your very kind words and appreciation. We're truly grateful for your feedback and are delighted to hear that you felt supported so promptly when help was needed.

It means a great deal to know that our carers' efficiency and caring attitude made a positive difference to your...  

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Review of GoodOaks Homecare - Bournemouth, Poole and Christchurch from K C (Client / Service User) published on 9 March 2026 Submitted via Postal Card
Overall Experience

I have received excellent service from every one of the carers - cannot fault them. They are rightly called carers as that this exactly what they are - extremely caring.

Reply from Rachael Dormer, Registered Manager at GoodOaks Homecare - Bournemouth, Poole and Christchurch
Thank you so much for your kind and thoughtful feedback. It truly means a lot to our team to hear that you've had such a positive experience with our carers.

We're incredibly proud of the compassion and dedication they bring to their work every day, and it's wonderful to know that this has made a...  

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Review of GoodOaks Homecare - Dorchester and Weymouth from Alison M (Daughter of Client) published on 5 March 2026 Submitted via Website
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Good Oaks Care Team provided dual support for my Farther and his partner on a daily basis assisting with getting ready for the day ahead, then an evening visit to cook a hot meal plus dispensing medicine. The care and support provided by the whole team enabled them to stay at home was very much appreciated by all. When my father had an accident at home they went over and above, staying until the ambulance arrived and ensuring all were safe and cared for, keeping contact with the family and looking after them both really well. We are pleased with the overall warm caring support provided to our family.

Reply from Anna Bliznashka, Care coordinator at GoodOaks Homecare - Dorchester and Weymouth
Thank you so much for your kind words, Alison.

It truly means a lot to the whole team to hear that the care and support we provided helped your father and his partner remain safely at home. Our care professionals are very dedicated to supporting our clients and their families, so we're especially...  

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Awards / Recognitions (6)

  • 29 May 2026Recipient: GoodOaks Homecare
  • 31 May 2023Recipient: GoodOaks Homecare
  • 31 Mar 2022Recipient: GoodOaks Homecare

News (13)

News
  • 08 Apr 2026

    GoodOaks Homecare Epsom and Reigate has been rated Outstanding by the Care Quality Commission (CQC) following its first inspection, a rare achievement at this stage and one that highlights the...

  • 06 Jan 2026

    GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...

  • 20 Nov 2025

    GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...

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