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Home Care Providers Owned by Agincare in East Sussex

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Agincare in East Sussex

Only the locations & reviews in East Sussex for Agincare are showing below.

View the details of all 23 locations (with 268 reviews) owned by Agincare

Agincare Locations in East Sussex (2)

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2 Home Care Providers owned by Agincare in East Sussex
Agincare Eastbourne (Home Care & Live-in Care)

Ground Floor Office & Suite 2, 13 Gildredge Road, Eastbourne BN21 4RB 

9.9 13 reviews
"The office staff and carers of Eastbourne Agincare, in the office the ladies are caring, efficient and I would highly recommend this office…"   Read all 13 reviews

Agincare UK Eastbourne offers high-quality home care services; helping people remain living at home for as long as possible in the Eastbourne area. Care packages are made up of a variety of different services, some of which include; dementia care,… Read more about Agincare Eastbourne (Home Care & Live-in Care)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £19.95 / hour
Agincare Brighton (Home Care & Live-in Care)

First FLoor, 170 North Street, Brighton BN1 1EA 

9.0 3 reviews
"All the carers that Agincare have provided for my mother who has dementia have been lovely. If ever there is a problem, the manager…"   Read all 3 reviews

Agincare UK Brighton (situated 10 minutes walk from the town centre) offers home care services to people living in Brighton, Hove and Woodingdean. Elderly people and adults with physical and/or learning disabilities are given the support and care… Read more about Agincare Brighton (Home Care & Live-in Care)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £22.27 / hour

Agincare Reviews in East Sussex (16)

9.2

Agincare has a Group Review Score of 9.2 (9.178) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare must have a Review Score.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Lee N (Daughter of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The office staff and carers of Eastbourne Agincare, in the office the ladies are caring, efficient and I would highly recommend this office to anyone who needs care. They go above and beyond!
As for the carers, they are a super bunch of ladies, who do this job because they care. They greeted Mum
as though they were her daughters, they were gentle, efficient and gave Mum the support she needed until the end. Words cannot express my gratitude!
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for your very kind words. Your mum was a lovely independent lady, who was very determined to remain at home. I am so glad we were able to support her with her wish. She will be missed by all. I will miss seeing her watching out the window when I go past looking and enjoying the dogs/children enjoying themselves which used to give her so much joy.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from G W (Client) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Agincare has been totally positive. I have a major mental illness and slowly, through devoted care, I have progressed from being very depressed to very positive and well.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

It is lovely to hear that the care you have received has had a positive effect on your daily living.

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Review of

Agincare Brighton (Home Care & Live-in Care)

from L M (Daughter of Client) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers that Agincare have provided for my mother who has dementia have been lovely.
If ever there is a problem, the manager listens and puts things right immediately.
I can recommend Agincare for both domestic and live-in carers.
Reply from Sophie Crowton, Registered Manager at Agincare Brighton (Home Care & Live-in Care)

Thank you so much for your kind words, it's a real pleasure to look after your mum.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Lezza M (Daughter of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to all the staff at Agincare for the level of care they provided to my mum. She looked forward to every morning and night call as not only was everyone so helpful but you all also provided friendship. I can’t fault a single thing and I am so grateful for everything you all did for
her, no job was too big or small.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for your kind review, it was an absolute pleasure being a part of your Mum's care. The whole team has felt her loss and was saddened at her passing. Best wishes to you and the family, and the gorgeous new addition, your Mum would be so proud.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from R I (Client) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been with Agincare for four years and have the best carers taking care of me. I am constantly supported and I am regularly assessed for my changing needs.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for your kind review, a favourite call for all the staff that visit.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Caroline W (Client) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found Agincare to be helpful and the staff very friendly. The carers have made a change in my life by helping me and/or doing things around the house. Sometimes I don't see anyone for 24 hours apart from the carers and I am so grateful to have that. The office staff always try and book
carers to come when I have my shopping coming in between 11/12 midday or if I have appointments.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you very much for your kind review, all staff are happy to assist where at all possible.

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  • Value for Money
Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Josephine F (Client) assisted by family/friend published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management has always been helpful and the staff have been friendly, and supportive and do go out of their way if they can help in any other way. They have outstanding kindness and talk to them without judgement.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you very much for your kind review. We are always willing to help and adapt to client's needs and wishes.

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  • Value for Money
Review of

Agincare Eastbourne (Home Care & Live-in Care)

from A H (Client) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care I get from Agincare. All the carers are very polite, and cheerful and do a good job in putting my wraps on my legs. I love to have creams on first and then tights and the wraps on last and then put on socks if I need them. I am very well looked after. Also, they do any
job that I need doing such as washing up and taking the rubbish and recycling bags. I can rely on them and would recommend this firm.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you very much for your kind review, all staff are willing to assist where possible.

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  • Treated with Dignity
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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from N M (Nephew of Client) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are always happy to see my uncle as he cheers them up a lot. Nothing seems to be a problem for his carers to deal with. They are normally on time for his calls. We are very pleased with the service they provide for both of us.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you very much for your review, we all enjoy visiting your uncle.

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Review of

Agincare Brighton (Home Care & Live-in Care)

from Anna C (Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with Agincare for many years. I have such excellent care, my carers are punctual and friendly and I feel so safe when I’m with them. I have multiple sclerosis and I cannot do very much for myself. I need a hoist to get into a wheelchair or a chair, so I’m hoisted very safely by my carers.
I have a good quality of life. Thanks to good care, without my carers I don’t know how I would be.
A service user like myself should have total trust in their carers, fortunately, for me, I have total confidence and trust in my carers.
I have given them five stars, I wish I could give them six!
Reply from Sophie Crowton, Registered Manager at Agincare Brighton (Home Care & Live-in Care)

Thank you so much for your lovely words, it is our pleasure to work and to provide care for you.
You are a much-loved part of our team.

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  • Care / Support
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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Melissa G (Daughter of Client) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I do not live near Mum, so don’t have regular contact with the carers. However, I am in contact with Mum two or three times a week. I have visited fairly regularly and have witnessed the carers at work. I have nothing but praise for the ethical and caring way they help Mum. Not only does this apply
to the carers ‘on the ground’ but also to management in the office. The service is, in my opinion, outstanding. I also know that Mum's relationship with the carers is great and the rapport could not be better. A first-class service - thank you.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you so much for the kind review, it is our pleasure to care for your mother.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Anthony L (Client) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Agincare have been visiting me in my home since I came out of hospital. I had a fall which broke my femur and now I am living with physical immobility, needing a stair lift at home.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for taking the time to review the service.

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  • Treated with Dignity
  • Value for Money
Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Nigel B (Son of Client) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and professional. They treat Mum with dignity and respect at all times. The care we receive is outstanding and a great comfort to me and the rest of the family. Thank you Agincare Eastbourne (Home Care & Live-in Care).
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for your lovely review, Your mum is a delight to care for and your dedication to looking after your mum shows, it is our pleasure.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Jackie R (Wife of Client) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has a sitting service once a week so I can have some free time. He gets on extremely well with the sitter and enjoys her company. His sitter is always pleasant and happy and makes sure my husband is comfortable and has everything he needs. She interacts with him very well and has built up
a great relationship with him. She encourages him to help with hanging the washing and she is always ready to help with any chores that need doing.
Reply from Sheena Wilkins, Manager at Agincare Eastbourne (Home Care & Live-in Care)

Thank you for your kind review, I am so pleased to hear that they get on so well.

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Review of

Agincare Brighton (Home Care & Live-in Care)

from Caroline S (Client) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very reliable and excellent service. Very professional, friendly staff. Without them, I would suffer to wash or shower myself and cook and clean my flat as I am unable to do it myself. When calling the office they are very helpful. I would well recommend Agincare to everyone.
Reply from Sophie Crowton, Registered Manager at Agincare Brighton (Home Care & Live-in Care)

Thank you so much for taking the time to write and review us, we take great pride in providing great care and your review is greatly appreciated.

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Review of

Agincare Eastbourne (Home Care & Live-in Care)

from Deborah F (Relative of Client) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team of carers go above and beyond in their care. The manager is exceptional, she goes above and beyond for her clients. Our auntie was with this agency for the last year of her life. Living 2 hours away we relied on the agency for everything and they did not let us down in the care given. Auntie
was hoisted up to 2 -4 times a day. Showered and always looked and appeared well-groomed. Auntie wanted to die at home in her own bed. It is because of this agency her wish was carried out. Having got a phone call on the Saturday, the manager and her lovely carer stayed with her. They stayed until we got there and would have continued to stay (in their own time). Words are not enough, but on Auntie's behalf, we say a big, big thank you.
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