Home Care Providers Owned by Agincare in Herefordshire

I have regular carers from Agincare Leominster 3 x a day; the regular two are excellent, very compassionate, caring and understanding. Nothing is too much trouble; they just do what they need to do in a kind way. They go above and beyond the duty of care daily, always smiling and happy. I feel they need praise and positive feedback, as there are always negative clients. Many thanks, Agincare, for allowing these kind carers to look after me.

I would rate the service provided as excellent.

The service provided is excellent, always kept up to date by carers and office staff. Mum is always clean and comfortable with all her needs taken care of. Any changes required along the way have always been fully discussed, a plan formulated and put in place quickly and efficiently. We have been receiving care for approximately 6 years and can highly recommend Agincare

Agincare, Ross-on-Wye what can I say but THANK YOU. I was struggling as my partner's carer in his horrible bed-ridden illness. Agincare came in, we were not with you long unfortunately, and the due care, support, kindness, and compassion was exemplary. Sadly he died due to ongoing medical problems, so we all lost him. Since his passing carers have been visiting neighbours, they check I am o.k. when I see them out there, and THAT means a lot to me as I have been struggling. So Agincare is one of the best we both had and I would recommend them to anyone else seeking help as I needed. Thank You Charlie and her team.

An enormous thank you to the team in Leominster. Without their help my father may not have been discharged from hospital. He is now coping at home & our family could not be more grateful! Thank you for your ongoing help & professionalism.

Your company do not tell me what, as the carer for my husband, if there is a change to carers coming. Do not seem to include me in anything being changed. I do not get a list of carers coming and at what time, when I do get a list it’s halfway through the week. Mostly I have to phone to know who is coming and at what time.

Agincare have provided an outstanding care package to my mum. I have been greatly impressed with the staff who care so much about the clients. They are all little angels who are doing an amazing job, often hurrying between clients to provide their daily care, and will always ensure that they provide 1st class care at all times.

We are grateful that a service like this with a team like this are available. Best Wishes to everyone at Agincare, you are making a difference!

Our son age 40-ish qualifies for a personal assistant due to his mental health condition. It was very hard to find a care agency in Herefordshire and the first one we used was very poor and not mental health trained. Then Agincare came to our town and now provide him with 2 young ish men who are mental health trained and very engaging - so he is now very happy to have a personal assistant and is doing all kinds of things with them to enhance his life. As parents, we are delighted with Agincare's service, professionalism and care. We highly recommend them!

We were hugely grateful when Agincare stepped in to provide care in my parents' home, at a time when we were starting to think we would never find a provider with any spare capacity. Dealing with the area care supervisor and the care co-ordinator was easy and they were so helpful. Whenever we have needed extra cover or needed to ask for something to be changed, they have been obliging and have made every effort to meet our needs.