Only the locations & reviews in Dorset for Agincare are being shown.
"We are both very happy with the care we have from Agincare. The team of carers we have are always ready with their help..."Read all 25 reviews
Agincare UK Weymouth provides support to the elderly, adults and children with learning disabilities and adults with mental health conditions. The Weymouth and Portland branch can provide assistance... Read more
Care Provided
"Agincare was recommended to me via Dorset County Council for the provision of home care for my mother. From the outset it was clear that..."Read all 27 reviews
Agincare UK Dorchester offers domiciliary care, respite care, palliative care and other home care services. Expert care is provided for those who have dementia, Alzheimer's, Parkinson’s, learning disabilities... Read more
Care Provided
"I buy this service for my husband with dementia. His carers come once a day to wash and dress him. The carers have been unfailingly kind..."Read all 13 reviews
Agincare UK Poole provides quality home care for individuals who have dementia, Alzheimer's, Parkinson's, learning disabilities, multiple sclerosis and muscular dystrophy. Person-centred care is delivered... Read more
Care Provided
"Agincare have looked after my parents for over 3 years. They have always been professional and very caring. I live abroad and I could..."Read all 12 reviews
Agincare UK Christchurch offers high-quality home care services to older people, young adults and children in Bournemouth, Christchurch, Highcliffe and the surrounding areas. Care packages include... Read more
Care Provided
"The carers do any splended job visiting and helping my brother with the basic needs he isn't the easiest chap to deal with, as I live a..."Read all 21 reviews
Agincare UK Bridport offers home care services to people with physical and/or learning disabilities, as well as people requiring mental health support. Home care staff care for clients located in... Read more
Care Provided
"I have, through necessity, been using a 24/7 Carer for about 8 months. Following several complaints about the then carers, we switched to..."Read all 14 reviews
Agincare Live-in Care provides round-the-clock care to people in their own home at a price that is comparable to many care homes throughout the country. Care workers enable individuals to live independently... Read more
Care Provided
"Most carers are conscientious and kind, taking note of patient requests . Just a small number are in and out as quickly as they possibly..."Read all 3 reviews
Agincare UK Ferndown is a home care agency that provides services of a high standard for older people, young adults and children living in Wimborne, Ferndown and Ringwood. General home care services... Read more
Care ProvidedAgincare has a Group Review Score of 8.9 (8.875) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Agincare must have a Review Score.
I buy this service for my husband with dementia. His carers come once a day to wash and dress him. The carers have been unfailingly kind and compassionate. Now we have the same carers most days. He is a lovely man, and my husband looks forward to his visit. I am not so sure about the admin. I had great difficulty trying to arrange payment!
Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that your husband's carers have been consistently kind, compassionate and supportive. Building familiar relationships is so important, especially when supporting someone living with dementia, and it's...
Very happy with care workers from Agincare. Always very helpful.
Thank you so much for your lovely feedback. We're delighted to hear you're happy with our care workers. Your kind words mean a great deal, and we'll be sure to pass them on to the team, Olivia
Thank you Agincare, this has lifted my spirits more than you can know. It's been a struggle, but we're there, and both very happy.
Thank you so much for taking the time to share your experience. We are truly touched by your kind words. We understand how important it is to find the right care and support, and we are delighted to hear that your current Care Worker has made such a positive difference to both your friend and...
Thankful how quickly they arranged additional care at very short notice, after hospital stay, One carer is particularly helpful, and I look forward to his visits.
Thank you for your kind feedback. We are delighted to hear that you have found our carers polite, helpful and supportive. It is especially pleasing to know that we were able to arrange additional care quickly following your hospital stay and that one of our carers has made such a positive impact on...
I am very happy with the help and kindness they give me
Providing compassionate, person-centred care is at the heart of what we do, and it is wonderful to know that our staff are making a positive...
The carers do any splended job visiting and helping my brother with the basic needs he isn't the easiest chap to deal with, as I live a long way a way it's very reassuring for me that I know his okay
We understand that everyone has their own unique needs and personality, and were committed to providing patient, respectful, and consistent...
Agincare was recommended to me via Dorset County Council for the provision of home care for my mother. From the outset it was clear that the Dorchester team were fully engaged in terms of communication, flexibility and professionalism, all of which were to be constant throughout their engagement. Despite my mother being naturally unhappy in needing extra care for things around the home she would normally do for herself, plus initially being quite resentful and impatient with the carers assigned to her, all the caring staff in attendance soon won her over and became welcome on most visits. Having to arrange home care for an elderly, lonely parent is quite daunting but I can honestly say in my own experience, Agincare were fantastic and I would highly recommend them being considered for anybody else looking for trusted, professional and transparent care at home.
Were truly grateful that you took the time to share your experience, and its fantastic to hear that the Dorchester team were able to provide such consistent communication, flexibility, and professionalism throughout your mothers care. We understand...
We are both very happy with the care we have from Agincare. The team of carers we have are always ready with their help
Thank you very much for taking the time to leave us such a lovely review. We are delighted to hear that you are both happy with the care and support you receive from Agincare. Our team will be pleased to know that their help is so appreciated. Thank you again for your kind words.
Olivia
Times have improved. Need to have consistent times due to medical issues (insulin).
I acknowledge your concerns regarding consistency among staff. We understand the...
My experience being a new client/ service user is that I am very impressed with the professionalism and care afforded to me from the moment the care workers arrived until they left. I am particularly pleased with how all of the care workers without exception treated me and were pleasant and courteous.
Thank you for your kind feedback. We're really pleased to hear you were impressed with the professionalism and care from all our staff. We'll share your comments with the team, thank you again.
Very happy with care from Agincare and staff.
Thank you for your feedback! It's lovely to hear that you're very happy with the care provided by Agincare and our team. We'll be sure to share your kind words with our staff, who always do their best to provide the best support possible. Thank you!
If I need to change any visit time the office do their best to accommodate us. The carers are always mindful of my husbands needs and look after him very well. Some really go above and beyond in order to help.
Thank you so much for your kind words. We're delighted to hear that our team is supporting your husband well and that our carers are mindful of his needs. We always do our best to accommodate visit times and go the extra mile to provide the highest level of care. Your feedback means a lot to us and will be shared with the team. Thank you!
When I tried to complain about it all I got was evasive and defensive responses. I have to assume then that this shoddy service is their normal standard and they're happy with their service.
Thank you for taking the time to leave your feedback. We are sorry to hear that you were not satisfied with the care worker who supported your mother. We would like to reassure you that we previously looked into the concerns you raised on another review platform, and a full complaints process was...
I have always found the service provided and standards to be very high. The care my wife has received has been extremely good. I can't be more specific because I can't use names but her regular carers have an excellent connection with her and act above and beyond the call of duty. Any problems I have encountered have been very minor and dealt with right away.
Thank you for your kind words and lovely review. We're so pleased your wife's care has been positive, and we appreciate you using our service and sharing your feedback with our team who go above and beyond every day. Thank you, Olivia
Please ask carers to check if Margaret's legs are swollen.
Thank you for your recent review. if we can be of any assistance, please do not hesitate to contact the office
I live abroad and I could only do that knowing that my parents were in safe hands and with Maria Rose and her team I knew my parents were safe and sound.
Thank you for your feedback, it has been a pleasure to look after your parents.
I have found Agincare staff to be professional and caring at all aspects of my care with them exercising their duty of care at all times.
Thank you so much for your kind words. We are delighted to hear that you have found the Agincare staff to be professional and caring throughout your care. Providing compassionate and support is our top priority. Your feedback means a great deal to us. Thank you again.
I have used the services of Agincare for the last 4 months to get me up, washed/showered and dressed each morning. They also change my stoma when necessary. Some carers are more experienced than others but all do an adequate job. All are friendly and keep to times arranged.
Thank you so much for taking the time to share your kind review! We truly appreciate your thoughtful feedback and are grateful for the opportunity to support you.It means a lot to us to know that our efforts made a positive difference. Please don't hesitate to reach out if you ever need anything in the future. Wishing you all the best!
I very been using Agincare for the last month and a half. The service so far has been excellent.
Thank you for taking the time to leave us a review. It is lovely to hear such positive feedback
Our 96 year old grandmother has been with Agincare for 1 week and from the moment they took over her care they have been wonderful. They have treated her with compassion, dignity and respect and take time to sit and chat with her. The initial meeting to understand her needs was thorough and we felt listened to and our concerns regarding her care from a previous company understood. Thank you Agincare, our Nan is happy again and so are we!
Thank you for your time in giving us feedback! it is valued and very appreciated. Your grandmother is a lovely lady and deserves to be treated never the less but with dignity and respect.
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