Home Care Provider Owned by My Homecare in Kent

respond to queries helpfully.
The carers are well trained and kept up to date about changing needs by the manager. They are exemplary in every way being conscientious in respecting my parents likes and routines. They are kind, compassionate and patient judging situations well. Neighbours have commented favourably on the carers. We have also been so appreciative that the care ladies we have are invariably the same. They are familiar faces that I have enjoyed getting to know and this continuity of care is also good for my parents. The carers are happy to update me as to how things have gone each visit too.
Communication, continuity and care are excellent.

and executed their tasks enthusiastically and professionally. I will definitely use this service in future and highly recommend My Homecare West Kent to others looking for support.

few jokes. They came twice a day sometimes with one member of staff but mainly with two. It helped to have the same carers. Words cannot express mine and my families thanks for all you did.

when delivered on time. The turnover of staff is also too high and my dad is much happier with carers that he knows.

would definitely use them again, I cannot praise them enough!

but they also made sure that his birthday was a very special celebration and gave him companionship and kindness beyond the job description. Although My Homecare West Kent only looked after my brother for eleven months (because he died suddenly), it was four times per day every day and my family were very grateful to know that they were there. My brother also sang their praises and appreciated their kind and gentle manner often. When he died, it became clear just how much the individual carers genuinely cared about and connected with my brother on a human level. I would not hesitate to recommend them.