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Home Care Provider Owned by My Homecare in Kent

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  • Home Care Provider Owned by My Homecare in Kent

Only the locations & reviews in Kent for My Homecare are showing below.

View the details of all 38 locations (with 582 reviews) owned by My Homecare

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My Homecare Locations in Kent (1)

1 Home Care Provider owned by My Homecare in Kent
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My Homecare West Kent
6 Alexandra Road, Tonbridge TN9 2AA 
9.5 38 reviews
My Homecare West Kent, Tonbridge, Kent
"The service both my daughter and myself are first class. I can say no better than that wonderful service.…"   Read all 38 reviews

My Homecare (Kent) does its utmost to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
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Alcedo Care

My Homecare Reviews in Kent (38)

Reviews posted for members of My Homecare

Overall Experience
  • 30
  • 6
  • 1
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Date Published
  • 38
  • 9
  • 11
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  • 26
Reviewer Connection to My Homecare
  • 13
  • 11
  • 5
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  • 1
Review of

My Homecare West Kent

from Chris R (Son of Client) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff that attend my mother are exceptional when it comes to assisting her.
Reply from Katie Starr, Director at My Homecare West KentThat is wonderful to hear. Your mom is a very special lady and I know our staff enjoy their time with her. We will be sure to share your praise with Ann and the team. Wish you and your mom the very best. Kind Regards, Katie
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Review of

My Homecare West Kent

from Raymond H (Son of Client) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the service you give with the are of my mum Greta. Special mention to Ann, Ade who give an exceptional service.
Reply from Katie Starr, Director at My Homecare West KentThat is great to hear. We will be be sure to pass along your praise to both Ann and Ade. Both are amazinig. Kind Regards, Katie
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Review of

My Homecare West Kent

from R W (Husband of Client) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers who look after Ann treat her with respect. Ann is not an easy person to deal with because of her mobility problems.
Reply from Katie Starr, Director at My Homecare West KentThank you for your kind words. Our team is dedicted and passionate. Our job is never easy but receiving compliments like this makes it all worthwhile. Best, My Homecare
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Review of

My Homecare West Kent

from B N (Mother of Client) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service both my daughter and myself are first class. I can say no better than that wonderful service.
Reply from Katie Starr, Director at My Homecare West KentThat is wonderful to hear. Our staff will take pride knowing their efforts are appreciated. Thank you for the kind words. Best, Katie
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Review of

My Homecare West Kent

from Jane H (Client) assisted by family/friend published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My homecare carer are excellent very friendly, polite and mostly helpful. They are very understanding and promote me with all the needs. They are very respectful to me and my family.
Reply from Katie Starr, Director at My Homecare West KentThank you for the kind words. It is nice to know the hard work and dedication of our team is noticed. Will be sure to pass along your praise.
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Review of

My Homecare West Kent

from Pamela W (Client) assisted by family/friend published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Flexibility of carers' timeslot is excellent from our viewpoint. Carers usually arrive within the expected window. Carers always wear personal protection. The carers we see carry out our wishes with regard to washing/showering and dressing to our satisfaction. Other normal tasks are undertaken when
requested.
Reply from Katie Starr, Director at My Homecare West KentThank you for your kind words. Will be sure to pass along your compliments to our staff.
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Review of

My Homecare West Kent

from David B (Client) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall excellent. Professional. Kind and caring. Considerate. Willing to help if they can. Most happy with the experience. Most grateful for the service.
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Review of

My Homecare West Kent

from Barbara F (Client) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been delighted with all the care and kindness shown.
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Review of

My Homecare West Kent

from J J (Wife of Client) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only been with you a short while. I have found the staff to be friendly and caring.
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Review of

My Homecare West Kent

from Edward E (Son of Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are punctual, totally professional and bring a good sense of humour, never patronising at all but work with the patient!
Reply from Katie Starr, Director at My Homecare West KentThank you for the kind words. We will pass the feedback to our staff; it is greatly appreciated.
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Review of

My Homecare West Kent

from Patricia S (Client) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied apart from the fact I do not get a rota regularly so not know whose on duty or what time the carers are coming.
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Review of

My Homecare West Kent

from Stephanie F (Daughter of Client) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents' care needs have increased over the last 20 months and My Homecare have always been able to adapt quickly and appropriately to arising situations and meet their needs so that I know my parents are safe. The manager has been able to create rotas that work well for me and my parents and
respond to queries helpfully.
The carers are well trained and kept up to date about changing needs by the manager. They are exemplary in every way being conscientious in respecting my parents likes and routines. They are kind, compassionate and patient judging situations well. Neighbours have commented favourably on the carers. We have also been so appreciative that the care ladies we have are invariably the same. They are familiar faces that I have enjoyed getting to know and this continuity of care is also good for my parents. The carers are happy to update me as to how things have gone each visit too.
Communication, continuity and care are excellent.
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Review of

My Homecare West Kent

from Margaret G (Client) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer was very kind and helpful.
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Review of

My Homecare West Kent

from Jacqueline L (Client) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to me and my husband is so good. I would be lost without them.
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Review of

My Homecare West Kent

from Margaret H (Daughter of Client) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the respite care I received recently, which allowed me a few hours to do other errands safely in the knowledge that my elderly mum was not at home alone.


The coordinator kindly arranged two different ladies to come on several occasions. They were reliable, and respectful,

and executed their tasks enthusiastically and professionally. I will definitely use this service in future and highly recommend My Homecare West Kent to others looking for support.
Reply from Katie Starr, Director at My Homecare West KentThank you for the kind words. Our staff try incredibly hard and it is so nice to know their efforts are appreciated. Will be sure to pass along your praise to the team. Kind Regards, Katie
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Review of

My Homecare West Kent

from S C (Granddaughter of Client) published on 26 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Reliable and kind care, always prompt and willing to lend a hand if I need. The carer's experience puts me at ease and I feel comfortable leaving my loved one with her. Would recommend My Homecare to others.
Reply from Katie Starr, Director at My Homecare West KentThank you for your kind words. We will be sure to pass your praise to our amazing team. All the best, My Homecare.
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Review of

My Homecare West Kent

from Tony J (Client) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service provided by My Homecare. I am happy with the carer support that I receive and the service and admin from the management. I will recommend to anyone looking for care and support.
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Review of

My Homecare West Kent

from Andrew C (Brother of Client) published on 8 July 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall the help given to my sister has been good, friendly and with respect.
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Review of

My Homecare West Kent

from Garry D (Client) published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best carers I have used.
Always prepared to do anything asked.
All my carers are overworked and underpaid.
They never complain about anything.
The company is always easy to contact.
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Review of

My Homecare West Kent

from Michael Q (Client) assisted by family/friend published on 1 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had exemplary care and treatment from the wonderful carers. I am treated with dignity and compassion. Always smiling and helpful in all they have to do.
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Awards / Recognitions (0)

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