"My homecare West Kent have been providing lil support for my son when he is attending a day service 3 days per week since July 2025. The..."Read all 51 reviews
My Homecare (Kent) does its utmost to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their... Read more
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The office staff are very prompt in replying to any queries I have which is reassuring. Excellent communication.
Thank you for the lovely feedback. We stress professionalism throughout our team and it is fantastic knowing this is displayed from our care staff to our management. Wish you the very best. Katie
Always given my needs as what I asked for and helped me at all times staff always friedly and treat my home with respect a very good company.
This is brilliant to hear and greatly appreciated. Thank you for the kind words. All the best, Katie
Perfect care in everyway. polite, caring in every way. Cannot fault anything.
So nice to hear this amazing feedback as our team is exceptionally dedicated. We will be sure to share your kind words with the team. Best, Katie
I am very happy with the care that my husband is receiving.
Fantastic to hear, as that is what we strive to achieve. We are not perfect but our team works incredibly hard to deliver the best we can. Kind Regards, Katie
I am very happy and contented with the support and care I receive. One of my carers works with me the most and she is very professional, understanding throughout my care hours, she helps me a lot. The other staff members very nice too, I am very happy with support I receive from them. Also when Ive had to call the office of my home care to cancel time managers staff are very understanding as they go above and beyond to ensure that I receive care and support on another day. Overall the staff, manager are all great people.
We pride ourselves on the staff we employ from our newest team member to our Head of Care. When great people come together, amazing things happen. Thank you for the feedback as you have made my day. Kind Regards, Katie
I see my main carers more as friends as they are good company throughout the day.
Thank you for the feedback. We replenish our uniforms all the time so we will have a think about the design at our next order. Kind Regards, Katie
My son has four regular members of your staff to support my son. Shaun, Haroun, Samuel and Abdullah, I have nothing but praise for them, and the service they provide is excellent. My son has a brain injury and can be challenging at times but they have built a rapport with him and Shaun and Haroun in particular as it is mostly them who who work with my son.They work alongside the directly employed team and slotted right in. Thanks to all the staff our home is a happy, comfortable, safe place for everyone.
Your son is a very special man. Our staff enjoy their time with him and we are proud that we are makig a positive difference. Thank you for the kind words. They mean a lot. All the best, Katie
Very good help and service. Lovely people.
It is lovely to read your comments. Will be sure to flag your kind words to our team and they will be thrilled. Wish you and your family the very best. Kind Regards, Katie
All carers are very helpful and polite.
Fantatic news. 5 stars is what we strive to acheive. Thank you for the feedback. Best, Katie
All my carer are very good. I give them 100% for caring for me. I'm cleaned very well. They are very helpful with my daily care and my health. They will do anything for me with my needs. I think of them very highly.
Thank you for your feedback. Our team is passionate over what we do and appreciation makes it all worthwhile. Best, Katie
Good continuity of carers and care.
It is great to hear that our team's efforts are being noticed and appreciated. We will be sure to pass along your praise. Kind Regards, Katie
I am quite happy with the services rendered by My Homecare very caring and helpful. Thank you to your organisation.
We appreciate the kind words and we will be sure to pass your messge to our care team. Best, Katie
Overall very happy with the support being provided. If there have been any issues all have been dealt with quickly and effectively. Great company.
Thank you for your feedback. Great to hear that our team is proactive. We will continue to work hard as our goal is 5 stars across the board. Kind Regards, Katie
The staff that attend my mother are exceptional when it comes to assisting her.
That is wonderful to hear. Your mom is a very special lady and I know our staff enjoy their time with her. We will be sure to share your praise with Ann and the team. Wish you and your mom the very best. Kind Regards, Katie
I am very pleased with the service you give with the are of my mum Greta. Special mention to Ann, Ade who give an exceptional service.
That is great to hear. We will be be sure to pass along your praise to both Ann and Ade. Both are amazinig. Kind Regards, Katie
All the carers who look after Ann treat her with respect. Ann is not an easy person to deal with because of her mobility problems.
Thank you for your kind words. Our team is dedicted and passionate. Our job is never easy but receiving compliments like this makes it all worthwhile. Best, My Homecare
The service both my daughter and myself are first class. I can say no better than that wonderful service.
That is wonderful to hear. Our staff will take pride knowing their efforts are appreciated. Thank you for the kind words. Best, Katie
My homecare carer are excellent very friendly, polite and mostly helpful. They are very understanding and promote me with all the needs. They are very respectful to me and my family.
Thank you for the kind words. It is nice to know the hard work and dedication of our team is noticed. Will be sure to pass along your praise.
Flexibility of carers' timeslot is excellent from our viewpoint. Carers usually arrive within the expected window. Carers always wear personal protection. The carers we see carry out our wishes with regard to washing/showering and dressing to our satisfaction. Other normal tasks are undertaken when requested.
Thank you for your kind words. Will be sure to pass along your compliments to our staff.
I have been delighted with all the care and kindness shown.
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