Home Care Provider Owned by My Homecare in Leicestershire
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My Homecare Locations in Leicestershire (1)
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
9.8
20 reviews
The Old Rectory, Main Street, Glenfield, Leicester LE3 8DG
"They couldn't do enough for my husband and my family. They were always polite and kind, they greeted us with a smile every day.…" Read all 20 reviews
My Homecare Leicester is a home care agency aimed to provide personal care and support to people in their own homes. They are committed to provide passionate and person-centred care tailored to meet the individual needs of the clients to enable them… Read more about Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £29 / hour
- Live-in Care from £1,300 / week
Other Home Care Groups you may be interested in:
My Homecare Reviews in Leicestershire (20)
Reviews posted for members of My Homecare
Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Rosemarie M (Wife of Client) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They couldn't do enough for my husband and my family. They were always polite and kind, they greeted us with a smile every day.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from J C (Daughter of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The people who looked after my mam were caring, compassionate and couldn't do enough for her. They looked after her really well, which enabled us to keep Mam in her own home. We couldn't have done it without them.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from A L (Son of Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased with the overall service from this company. Carers were always on time and provided very good care to my mother. I would always be informed of any changes. Office staff always available if I needed to ask anything. The carers always had a smile, spoke kindly and would do what they could
for my mother.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from F B (Husband of Client) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care given to my wife was always exceptional. Her personal care and emotional support was specific for her needs and treated her with dignity. All carers were polite and spoke to us both by our first names which made their visits personal to us. Towards the end of life care they were very understanding
and professional and provided me with the support needed at this difficult time.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from P c (Client) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Although I only needed assistance for a couple of weeks I found the care workers to be very professional and hard working.
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from C C (Wife of Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our experience with my Homecare has been completely favourable. I have found the management to be most helpful and approachable and ready to assist if help was required. The carers are extremely conscientious and hardworking. They are very professional, caring and patient and any cause for concern was
always spotted and I was informed. The standard of hygiene was high and after 20 months of being completely immobile in bed, the high standards of care ensured that no problems were experienced by my husband.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from C W (Son of Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We would like to take this opportunity to express our appreciation and admiration for all the kindness and invaluable help your organisation provided. The whole family was so impressed with the dedicated care, professionalism and thoughtfulness provided by all the carers who came in support of mum-
thank you so much.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from M Q (Wife of Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The company (My Homecare) providing care to my husband are very reliable, receptive to feedback and work very cooperatively with me to ensure that my husband has the best possible care. My husband has advanced dementia and is unable to communicate verbally, but he is often distressed. It is therefore
important that the carers get to know him and understand his needs and the director always ensures that we have a small team to look after him who he is comfortable and familiar with and when a new member of the team is introduced, they are given adequate time to shadow and train so that my husband can get to know them and feel comfortable with them. The carers are all very capable, extremely compassionate and very kind and they all provide excellent care to my husband.
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from A D (Client) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The review was an opportunity to raise any concerns and also make positive comments about the service provided by Passionate Homecare. A representative from Adult Services would have been helpful in addressing future developments, that may occur in future, such as the need for more services.
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from H M (Wife of Client) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My homecare always tends to my husband's needs; they schedule frequent reviews to see how we are and now are finding the service provided by the carer we have. They are consistent with who they send every day and always inform us when the regular carer cannot come.
We would 100% recommend My Homecare
We would 100% recommend My Homecare
to anybody who is looking for care as they're a great care company, and we have had no problems with them so far.
Reply from LO, CQC Nominated Individual at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from A E (Son of Client) published on 17 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Passionate Homecare delivers on the whole a high standard of quality care.
Each individual carer surpassed our expectations of care provided to our mum.
A big thank you to Mum's main two carers. For their friendship and quality of care. Also thank you to the management team for their help and support
Each individual carer surpassed our expectations of care provided to our mum.
A big thank you to Mum's main two carers. For their friendship and quality of care. Also thank you to the management team for their help and support
throughout.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Anthony D (Son of Client) published on 12 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been cared for with My Homecare for 18 months to date and the care levels remain at 100% successful in every aspect.
Each Carer is very sensitive to my mothers daily requirements which are carried out like clockwork each and every day.
The communication between the excellent management
Each Carer is very sensitive to my mothers daily requirements which are carried out like clockwork each and every day.
The communication between the excellent management
and the carers allows us to book last minute appointments for my mother to be carried out so the carers can look after other clients and utilise their time.
My home care is highly recommended in every way. Thank you.
My home care is highly recommended in every way. Thank you.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from S W (Son of Client) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very satisfied with the standard of care my mother received. She was treated with care, respect and dignity. Thank you to all at My Homecare.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from R K (Nephew of Client) published on 12 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In a time of crisis, Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) responded quickly and with true understanding. They were able to put care in place the following day, which was very impressive. The managers were responsive, kind and flexible. The carers were friendly, sensitive
and efficient. I cannot recommend Passionate Homecare Ltd (T/A My Homecare Leicester - GlenfieldBranch) highly enough.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Jeremy R (Son of Client) published on 13 March 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Homecare provided an extensive package of care for both my parents when we needed this in an emergency situation. They were excellent in responding flexibly to the situation and providing a high quality of care, with staff who go above and beyond to help wherever they can. My mother is now in hospital
for an extended stay so we are unsure what the future holds but I would not hesitate to restart the care from My Homecare, should we be able to get my parents to live at home again.
Reply from Leji Oommen, CQC Nominated Individual at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from R B (Client) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In most cases, we are both satisfied with the service supplier by My Homecare.
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Helen T (Daughter of Client) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I approached My Homecare in Glenfield to provide emergency care for my mother who became ill and incapacitated very rapidly. Ultimately they were providing care 24/7. I was having to request additional care input frequently and at short notice. The care was superb, they were flexible and I will be forever
grateful to them. Sadly my mum passed away on 25.3.22 in hospice.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Irene F (Client) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very helpful.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from M O (Client) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Though very nice and polite, very young carers with poor understanding of English with very little experience. Never had a regular carer, different carers each or almost every day.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Review of
Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
from Mary C (Daughter-in-law of Client) published on 8 March 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am delighted with this care agency. Care is being provided in a kind, courteous and attentive matter.
The care provided enables my parents-in-law to start their day in the best possible manner.
Punctuality and attention to detail observed on a daily basis.
The care provided enables my parents-in-law to start their day in the best possible manner.
Punctuality and attention to detail observed on a daily basis.
Reply from Leji Oommen, Director at Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
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Awards / Recognitions (0)
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