My Homecare in Bristol | 1 Home Care Provider

Review of
My Homecare Bristol
from J K (Daughter of Client) published on 29 January 2026 Submitted via Website • Report

Overall Experience

My mum has been having home care for the last 6 months. Mum usually has the same carer (Ash) and they have built up a lovely relationship and mum looks forward to seeing her,on the occasions she has had alternative carers they have been just as lovely. At the beginning mum was very independent and was

not happy about having carers however she is now so happy with them she is more than happy to have them everyday when I'm on holiday instead of her usual 3 times a week.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you so much for taking the time to leave such a lovely review. It truly means a lot to us. Were so pleased to hear that your mum has built such a special relationship with Ash and that she feels comfortable and happy with her care. Its especially rewarding to know how far shes come, from being understandably unsure at the beginning to now looking forward to her visits and feeling confident having care more regularly when youre away. Well be sure to pass on your kind words to Ash and the rest of the team feedback like this really makes our work worthwhile. Thank you for trusting us to support your mum.

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Review of
My Homecare Bristol
from Sam L (Daughter of Client) published on 4 November 2025 Submitted via Website • Report

Overall Experience

We have only had my Homecare team for a few weeks as my mums illness progressed much quicker than we thought it was going to. She is now in a nursing home.
In those few weeks my mum and I got to know each carer that came to her and we were truly impressed with everyone. They were all kind and caring

and just generally chatty and friendly to mum, which was the most important bit. They saw to her every need but also saw her as a person and made a real effort to get to know her and us as a family.
The office staff were exceptional. Without fail every time I needed to contact them to change my mums medication or just to update them on her care, they were always prompt to answer the phone or text message and did everything I asked quickly without question.
It was truly an excellent experience of exceptional health care. Thank you!

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you so much for taking the time to share your kind words. We're truly sorry to hear about your mum's rapid decline, but it means a great deal to know that our team could be there to support you both during such a difficult time.

We'll make sure to pass your lovely feedback on to our carers and office staff - they'll be so pleased to know their care and compassion made a difference. Building those personal connections is something we value deeply, and it's wonderful to hear that came through in your experience.

Thank you again for your thoughtful message. We wish you and your family comfort and peace in the days ahead.

Warm regards,

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Review of
My Homecare Bristol
from Lois L (Client) published on 3 September 2025 Submitted via Postal Card • Report

Overall Experience

My support worker always asks me what I think needs doing and where things go so I don't lose them which was a problem with previous service providers. My only complaint is that the time of support seem to change very frequently meaning its difficult to plan other things around this including gp/hospital

appointments and social activities.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you for your feedback. I'm really glad to hear that your support worker takes the time to ask what you feel needs doing and where things should go - especially since that's been an issue with other providers before.I completely understand your concern about the frequent changes in support times. This can make it difficult to plan appointments and social activities, and I appreciate you highlighting this. I'll make sure this is reviewed so that we can look at how to provide you with more consistency and reliability in scheduling.Thank you again for sharing your experience - it really helps us improve.

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Review of
My Homecare Bristol
from J H (Daughter of Client) published on 19 August 2025 Submitted via Website • Report

Overall Experience

The team at MyHomeCare went above and beyond last week helping my father. I am ever so grateful for their support. It gives me peace of mind knowing he has care appointments. The team assist with a variety of tasks and have been very responsive to additional requests or any feedback. Thank you so much

to the whole team.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolDear JHThank you so much for your kind words. We're delighted to hear that our team has been able to support your father and give you peace of mind. It means a lot to us to know that the care and responsiveness of our staff are making a positive difference.We'll be sure to share your message with the whole team-they will really appreciate it. Thank you again for your trust in MyHomeCare.Warm regards,The MyHomeCare Team

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Review of
My Homecare Bristol
from S G (Daughter of Client) published on 12 August 2025 Submitted via Website • Report

Overall Experience

We note that there is not always a good fit of carer to Mum. They do not have much conversation or any commonalities to discuss.
Some can be very task driven and when making lunch or dinner chose quickest and easiest options.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you for taking the time to share your honest feedback. We are sorry to hear that the match between some carers and your mum hasnt always been ideal. Building rapport and having meaningful conversation is an important part of the care we aim to provide, alongside meeting practical needs.We will review the current care arrangements and do our best to match your mum with carers who share more common interests and can engage in conversation she enjoys. Well also remind our team about the importance of offering varied and enjoyable meal options, rather than always taking the quickest route.Your feedback helps us improve the quality of care we provide, and we truly appreciate you bringing this to our attention. If youd like to discuss any specific concerns or preferences in more detail, please do reach out to us directly so we can work together on a better experience for your mum.

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Review of
My Homecare Bristol
from J H (Daughter-in-law of Client) published on 25 July 2025 Submitted via Website • Report

Overall Experience

We are very happy with a care being given to our mother. The only reason we have not given a perfect score is, that some carers are stronger with her than others. Mum has a tendency to say no to everything and just sit in her chair. Some carers 'persuade' her to help and keep active, which is what we

want. ...but all your carers are lovely and no complaints.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you for your kind words, very glad to hear we are able to provide the best possible support.

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Review of
My Homecare Bristol
from K H (Client) published on 23 July 2025 Submitted via Website • Report

Overall Experience

I have care, domestic, and shopping calls all at best times of day for me. Good staff, especially two of them. The girls are friendly and helpful. They take pride in what they do Some days, I do feel I could do with a little longer, but it does meet my needs.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolMany thanks for your kind words , its been a while since we started the journey ,very glad to be of help.

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Review of
My Homecare Bristol
from Kiera B (Client) published on 16 July 2025 Submitted via Website • Report

Overall Experience

Very consistent hours and always open to potentially changing them. Flexible and able to do any particular tasks that need to be done, helpful since there are many disabilities that require being accounted for.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you for your kind feedback. At My Homecare Bristol, we are committed to providing reliable and flexible support to meet each client's unique needs. It's encouraging to know that our consistency and adaptability have made a positive difference - especially when it comes to accommodating a range of disabilities. We truly value your trust in our service and are always here to help in any way we can.

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Review of
My Homecare Bristol
from Samantha R (Client) published on 27 June 2025 Submitted via Website • Report

Overall Experience

My experience has been & happy professionally one I enjoy a full life making new friends & experiences , art , exercise walks . I'm always safe & well fed My world is a happy place .the carers arrive promptly & are clean tidy. Always eager for the day ahead of them. The tasks I ask of them are always

done to a high standard, they have a command of my complex needs. It's wonderful to spend time with them , I look forward to seeing them.

Reply from Ash Majaladi, Registred INdividual at My Homecare BristolThank you so much for sharing your experience - your words truly mean a lot. It's heartwarming to hear that you're living a full and happy life, surrounded by meaningful friendships, creative pursuits, and good health. We're especially glad to know that our carers are meeting your needs with such dedication, professionalism, and kindness.Your feedback is a beautiful reminder of why we do what we do. Knowing that you feel safe, well-supported, and genuinely enjoy the time spent with your care team is the highest reward we could ask for.We look forward to continuing to support you and being part of your joyful and fulfilling journey.

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Review of
My Homecare Bristol
from Michael John K (Husband of Client) published on 18 December 2024 Submitted via Website • Report

Overall Experience

The company have been providing care for my wife over a period of several months. Their service has been exceptional. Not only have they been reliable and meticulous in the basic care requirements, but they have brought kindness and laughter into what has been a worrying time in our lives. I highly

commend them.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThanks. We try our level best to keep up our standards given the challenges we face. I thank you for taking the time to share your views this will certainly cheer up and motivate our hardworking staff.

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Review of
My Homecare Bristol
from Caroline B (Daughter of Client) published on 1 October 2024 Submitted via Website • Report

Overall Experience

The carers who have been looking after my dad have been wonderful.
My dad said they were all kind and really looked after him.
These carers are a credit.
Thank you for everything they did for Dad.
Staff at the end of the phone and via email have always been lovely, professional, friendly and helpful.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolThank you very much for your valuable feedback. This means a lot to us.

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Review of
My Homecare Bristol
from Elizabeth C (Daughter of Client) published on 25 September 2024 Submitted via Postal Card • Report

Overall Experience

The carers always arrive on time, and stay for the full hour. They have not missed any appointments. They regularly take my dad for walks, which is good for his physical health. They regularly clean the kitchen, bathroom and hoover all his flat. They regularly help him with his lunch, often soup, which

is very helpful. They often check that he has taken his medication, which is important. My dad is happy and gets on well with them, which is very pleasing. Overall, the family are very happy with the service which is vital for my dad's well-being. Many thanks for the service!

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Review of
My Homecare Bristol
from Valerie R (Client) published on 18 July 2024 Submitted via Postal Card • Report

Overall Experience

Very satisfactory overall.

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Review of
My Homecare Bristol
from Beryl C (Client) published on 5 April 2024 Submitted via Postal Card • Report

Overall Experience

The young lady was very pleasant. She just wanted to make sure I was satisfied with their service, which I am. The carers are always cheerful and caring and will do any task I ask them to.

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Review of
My Homecare Bristol
from Mandy S (Client) published on 19 December 2023 Submitted via Website • Report

Overall Experience

All care is excellent, appreciate the care and personal touch. I want to thank the staff for making me feel really cared for. Everyone has their personal gifts, theirs is care and support. I want to thank everyone for making me feel comfortable in my own home. Personal care is especially hard to accept

but everyone is helpful and kind. Thanks to the office staff for their care and support.

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Review of
My Homecare Bristol
from Yanna M (Client) published on 19 December 2023 Submitted via Website • Report

Overall Experience

So far in my care journey, I have experienced amazing compassion and empathy. I have loved building relationships with my carers and feeling more independent in the community. I had been very nervous when I first started as I’m only 28 but they treat me like a normal person. We have long chats over

cups of tea and crochet when it’s raining and continue to build my confidence when out. Personal care has been made so much easier and I no longer feel embarrassed about my disability and instead feel encouraged and enabled through these relationships. I am very grateful for Myhomecare.

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Review of
My Homecare Bristol
from G B (Son of Client) published on 10 November 2023 Submitted via Website • Report

Overall Experience

Fantastic care provider, my dad is disabled and needs lots of support in the mornings. My Homecare provided supportive, compassionate care. Excellent timekeepers. Great communication from the management team. As a family, we have peace of mind that our dad is getting the right support and care. Highly

recommend.

Reply from Ashish Majaladi, Registred INdividual at My Homecare BristolGreg, thanks for taking the time, this will mean a lot to our care angels who give their best.

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Review of
My Homecare Bristol
from M M (Wife of Client) published on 9 August 2023 Submitted via Postal Card • Report

Overall Experience

My husband has had excellent treatment from My Homecare Bristol. The staff are always very pleasant.

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Review of
My Homecare Bristol
from A C (Wife of Client) published on 30 November 2022 Submitted via Postal Card • Report

Overall Experience

A big help from two carers!

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Review of
My Homecare Bristol
from T E (Wife of Client) published on 30 November 2022 Submitted via Postal Card • Report

Overall Experience

I have found all the carers to be kind and careful with the client. They have maintained a respect for him at all times and treated him with concern for his well-being at all times. They are all conscious of the client's safety. As the client is very hard of hearing, I have observed the carers are all

very patient.

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