Home Care Providers Owned by My Homecare in Bristol

Thank you so much for your wonderful 5-star review. We are truly grateful for your kind words and are delighted to hear that our team has been able to support you in such a meaningful way. It's lovely to know that planning activities together, shopping trips, choosing clothes, and enjoying films and cinema visits have made a positive difference. Providing personalised care that helps people live independently and enjoy the things they love is at the heart of what we do. Thank you for placing your trust in uswe look forward to continuing to support you. Read less

Thank you so much for this lovely review. It means a great deal to hear that our carers are kind, polite and helpful, and that the service helps you stay independent and look after yourself and your home that's exactly what we set out to do. We're so glad the consistency works well for you; we know how much it matters to have familiar faces rather than lots of different carers coming and going. We'll make sure your permanent carer and the whole team hear your kind words. Thank you for trusting us with your care. Read less

Thank you, G B, for taking the time to share your lovely feedback about our care services.

We are delighted to hear that Zoe's kindness, thoroughness, and cheerful personality help you start your day feeling positive and focused. It is wonderful to know she brings both comfort and laughter to your visits. We are also pleased that you have had such positive experiences with the rest of the care team and with Sophie's support and kindness.

Your comments mean a great deal to us and will be shared with Zoe, Sophie, and the wider team. Thank you again for your trust and support.

AM Read less

Dear S R,

Thank you so much for taking the time to share your experience with My Homecare. Your kind words truly mean a great deal to us.

We are delighted to hear that you have found our communication to be responsive and that the consistency of carers has met your expectations. It is especially important to us that you feel heard, understood, and supportednot only in meeting your care needs but also in contributing positively to your overall wellbeing.

Knowing that our team has been able to provide you with reliable support, particularly in the absence of nearby family, is incredibly meaningful. Your feedback about the empathy shown by both our carers and management reassures us that we are delivering care in the way we strive torespectful, compassionate, and person-centred.

Thank you again for your trust in us over the past 30 months. We remain committed to continuing this level of care and support for you.

My Homecare Team Read less

Thank you so much for taking the time to leave such a lovely review. It truly means a lot to us. Were so pleased to hear that your mum has built such a special relationship with Ash and that she feels comfortable and happy with her care. Its especially rewarding to know how far shes come, from being understandably unsure at the beginning to now looking forward to her visits and feeling confident having care more regularly when youre away. Well be sure to pass on your kind words to Ash and the rest of the team feedback like this really makes our work worthwhile. Thank you for trusting us to support your mum. Read less

Thank you so much for taking the time to share your kind words. We're truly sorry to hear about your mum's rapid decline, but it means a great deal to know that our team could be there to support you both during such a difficult time.

We'll make sure to pass your lovely feedback on to our carers and office staff - they'll be so pleased to know their care and compassion made a difference. Building those personal connections is something we value deeply, and it's wonderful to hear that came through in your experience.

Thank you again for your thoughtful message. We wish you and your family comfort and peace in the days ahead.

Warm regards, Read less

Thank you for your feedback. I'm really glad to hear that your support worker takes the time to ask what you feel needs doing and where things should go - especially since that's been an issue with other providers before.I completely understand your concern about the frequent changes in support times. This can make it difficult to plan appointments and social activities, and I appreciate you highlighting this. I'll make sure this is reviewed so that we can look at how to provide you with more consistency and reliability in scheduling.Thank you again for sharing your experience - it really helps us improve. Read less

Dear JHThank you so much for your kind words. We're delighted to hear that our team has been able to support your father and give you peace of mind. It means a lot to us to know that the care and responsiveness of our staff are making a positive difference.We'll be sure to share your message with the whole team-they will really appreciate it. Thank you again for your trust in MyHomeCare.Warm regards,The MyHomeCare Team Read less

Thank you for taking the time to share your honest feedback. We are sorry to hear that the match between some carers and your mum hasnt always been ideal. Building rapport and having meaningful conversation is an important part of the care we aim to provide, alongside meeting practical needs.We will review the current care arrangements and do our best to match your mum with carers who share more common interests and can engage in conversation she enjoys. Well also remind our team about the importance of offering varied and enjoyable meal options, rather than always taking the quickest route.Your feedback helps us improve the quality of care we provide, and we truly appreciate you bringing this to our attention. If youd like to discuss any specific concerns or preferences in more detail, please do reach out to us directly so we can work together on a better experience for your mum. Read less

Thank you for your kind feedback. At My Homecare Bristol, we are committed to providing reliable and flexible support to meet each client's unique needs. It's encouraging to know that our consistency and adaptability have made a positive difference - especially when it comes to accommodating a range of disabilities. We truly value your trust in our service and are always here to help in any way we can. Read less

Thank you so much for sharing your experience - your words truly mean a lot. It's heartwarming to hear that you're living a full and happy life, surrounded by meaningful friendships, creative pursuits, and good health. We're especially glad to know that our carers are meeting your needs with such dedication, professionalism, and kindness.Your feedback is a beautiful reminder of why we do what we do. Knowing that you feel safe, well-supported, and genuinely enjoy the time spent with your care team is the highest reward we could ask for.We look forward to continuing to support you and being part of your joyful and fulfilling journey. Read less