Home Care Provider Owned by My Homecare in East Sussex

  • Home Care Provider Owned by My Homecare in East Sussex

My Homecare Locations in East Sussex (1)

 

1 Home Care Provider owned by My Homecare in East Sussex

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My Homecare Crowborough

1st, 2nd and 3rd Floors, 2 The Broadway, Crowborough TN6 1DF 

8.0 6 reviews
"The team at My Homecare are fantastic in ensuring the safety and well-being of my mother. The carers are friendly and professional and put…"   Read all 6 reviews

My Homecare Crowborough is a care agency based in the north of East Sussex and High Wield area. They currently offer a wide range of care services which range from domestic support and befriending services, through to personal care and 24-hour response… Read more about My Homecare Crowborough

  • Care Provided
  • Dementia
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My Homecare Reviews in East Sussex (6)

Reviews Posted for members of My Homecare

Overall Experience

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Review of

My Homecare Crowborough

from James M (Son of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at My Homecare are fantastic in ensuring the safety and well-being of my mother. The carers are friendly and professional and put our minds at rest knowing she is in safe hands. The head office team are also very easy to deal with and are always keen to help with queries and requests. Cannot
reccomend highly enough.

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Review of

My Homecare Crowborough

from Shirley L (Client) published on 17 March 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All my carers are mostly very good.
No complaints.

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Review of

My Homecare Crowborough

from Joanne H (Daughter of Client) published on 15 January 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say some words of thanks to the entire team that have been looking after my Dad whilst he has been staying at our address.
My Dad can be very difficult at times and has some personal behavioural issues himself to which the staff that have administered and attended him have always been
very sympathetic and patient dealing with. He was treated with respect and dignity even when he was not particularly polite to staff and dismissive. His personal needs have been kindly administered and help has always been given despite him being very demanding at times.
There was a 24hr emergency line which was very comforting as the industry that I work in has limited telephone contact during the day. If I had any queries or my Dad required any changes these were always dealt with quickly and efficiently. In addition, if there were any issues we were always informed in a timely manner.
The carer team were always bright, positive and friendly with all of us and our noisy excitable dog!

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Review of

My Homecare Crowborough

from Dave C (Son of Client) published on 31 October 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has mixed dementia and after a medical setback in June, required more direct, twice-daily support. After reviewing various care providers in the area My Homecare (Crowborough) visited and assessed my fathers’ ongoing needs and agreed a care plan largely focused on ensuring he took his medication.
It soon became apparent to me that as important as his medication may have been he was benefitting equally from the social interaction between himself and his carers and that his mood had lifted. He looks forward to seeing members of the care team each day. He speaks very highly of them and having met a few of the staff I can see why. The carers have always gone to great lengths to resolve problems mostly generated by his confusion and they have enabled me to relax in the knowledge that any new concerns won’t be swept under the carpet. This diligence has earned my trust and respect and together with my father I can confidently recommend the flexible services offered by My Homecare.

Reply from Daniel Sampson at My Homecare Crowborough

Thank you very much for this lovely review! I can say with confidence that team really enjoy spending time with Dad and Dad has formed excellent working relationships with the care team. I hope that we can long continue to help Dad remain at home and as independent as possible for much more time to come!

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Review of

My Homecare Crowborough

from Amanda P (Daughter of Client) published on 30 October 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff visit my parents several times a day. They are always kind and friendly, despite sadly my parents being somewhat difficult. They persevere with engaging my parents and now slowly, they are winning them over.

Reply from Daniel Sampson at My Homecare Crowborough

Thank you very much for your lovely review of our services!

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Review of

My Homecare Crowborough

from D S (Client) published on 22 May 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff joyful and efficient. Their work is first class.

Reply from Daniel Sampson at My Homecare Crowborough

Thank you! That is very kind of you and I am glad you are happy with our staff and services!

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Awards / Recognitions (0)

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