My Homecare in London | 10 Home Care Providers

Review of
My Homecare Kingston
from R Z (Son of Client) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Homecare carers looked after my mother while she was on her own & had dementia. Carer's prepared food, personal hygiene, and assisted medication. They were very good. The manager would visit regularly for checking if everything is OK.
I appreciate their support.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you very much for your lovely review of our team. I appreciate it very much.

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Review of
My Homecare Sutton & Surrey
from Patricia D (Client) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I have had the help of My Home Care since late 2020 and the carers' are all very kind and friendly, in fact I have one carer since the beginning whom we have as we call her our adopted daughter, she will help us beyond the call of duty. Saying that, I think it helps having a constant face to see every

morning, although I have many other Carers' like Laura who are equally as thoughtful and kind. The other thing I would say if I need them urgently they will if possible help. On the whole I have been very happy with this company and thank them all for their support.

Reply from Danielle Millard, Manager at My Homecare Sutton & Surrey

Thank you so much for your wonderful review. We're truly grateful for your kind words and are delighted to hear that you've had such positive experiences with our team since 2020. Continuity of care…read more

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Review of
My Homecare Sutton & Surrey
from Chloe F (Daughter of Client) published on 24 October 2025 Submitted via Website • Report

Overall Experience

I'm so happy with the care my mum is receiving from this company. After having bad experiences with other care providers, it's such a relief to finally find a team that truly cares. The carers are kind, reliable, and treat my mum with respect and compassion. Communication is great too - I always feel

kept in the loop and confident she's in safe hands. I honestly can't thank them enough for making such a difference. Highly recommend!

Reply from Danielle Millard, Manager at My Homecare Sutton & Surrey

Thank you so much for your lovely feedback. We're truly delighted to hear that you and your mum are happy with the care she's receiving. Our team works hard to provide compassionate, person-centred…read more

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Review of
My Homecare Kingston
from Pete C (Client) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Thank you. Pete

Reply from Angela Lee, Registered Manager at My Homecare Kingston

Many thanks for your review - we truly appreciate it.Please don't hesitate to get in touch with us whenever you need help; we're always here for you.

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Review of
My Homecare Kingston
from Lesley-Anne S (Daughter of Client) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

The care my father has been given has been excellent.
The primary carer who visits the majority of days is kind, patient and caring.
Clearly the training at My Homecare is excellent and carer selection is carefully though through. I feel confident knowing my dad is safe and looked after by My Homecare.

Reply from Angela Lee, Director at My Homecare Kingston

I must say, thank you so much for your lovely review. It is truly encouraging for our entire team, and it makes us feel so valued. We are very happy to be looking after your father, who is so…read more

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Review of
My Homecare Kingston
from C M (Son of Client) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

The carers visit my mother twice a week to strip, wash, and sometimes other personal care chores. My mother is usually very wary to strangers but has taken to the carers' work and kindness.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging feedback. We will share your review with our entire team.

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Review of
My Homecare Kingston
from I C (Client) published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

My carers are helping me a lot everyday on my daily life and breakfast. I cannot live without them because they are amazing and caring, excellent and wonderful. I really appreciated it. I am happy with my carers and I am feeling better when they helping which makes it faster. My Homecare Kingston ,

the carers are excellent than previous company who sent them to me. Big thank you so much My Homecare Kingston.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind words-I'll be sure to share them with our entire team. Your thoughtful feedback truly means a lot to us.It's been an honour to support you. We wish you every happiness…read more

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Review of
My Homecare Kingston
from D T (Partner of Client) published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

All of the her carers are very caring and polite and do their job well. always happy. Recommend to anyone My Homecare Kingston

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your wonderful review! Your kind words mean the world to us and will truly encourage and motivate our team. We're incredibly grateful for the opportunity to support you, and…read more

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Review of
My Homecare Kingston
from J O (Client) published on 25 April 2025 Submitted via Postal Card • Report

Overall Experience

From the first 'hello' my carer was excellent and could not help enough. He helped me with bathing and dressing and could not have been kinder or more caring. Thank you. Deeply appreciated My Homecare Kingston team.

Reply from Angela Lee, Director at My Homecare Kingston

You are such a wonderful soul, and we are truly grateful to have had the opportunity to serve you. It brings us great joy to see you thriving, and we hope you are now enjoying complete…read more

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Review of
My Homecare Kingston
from B W (Partner of Client) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

My Homecare Kingston team are I could not wish for more care and support from their team. I wish to keep them for as long my partner needs them. Thank you so much we appreciate them so much.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to care for your loved one, and it means a lot to hear that our team's efforts are making a…read more

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Review of
My Homecare Hayes
from Kosar A (Daughter of Client) published on 25 March 2025 Submitted via Website • Report

Overall Experience

My Home Care Hayes has no understanding of how to care for someone with specific needs. Management falsely claimed their staff were trained for the required care tasks, but our experience as a family was horrific. What they put my mum through was completely unacceptable. The package lasted only four

days before I had to terminate it. Despite being under the IBU and Continuing Care Team, this clearly meant nothing. Unfortunately, even the CQC report doesn't seem to reflect the reality of their service.

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Review of
My Homecare Kingston
from B W (Client) published on 24 March 2025 Submitted via Postal Card • Report

Overall Experience

My carers are excellent. I have got no complaints. They are doing well, I will never change the company.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging words-it means a great deal to us. We will share your feedback with the entire team. Please know that we are here for you and ready to support you…read more

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Review of
My Homecare Kingston
from J H (Daughter of Client) published on 21 March 2025 Submitted via Postal Card • Report

Overall Experience

My experience with 'My Homecare' has been excellent. The manager was friendly + very professional. She gave me many useful tips, how to raise our concerns, and advices. The carer, she was very kind + kept her professional manner even when my mother displayed challenging behaviours.
I appreciate their

service very much and I definitely recommend them to others!

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for your kind and encouraging feedback. We will share your review with our entire team. Everyone is working together to ensure your mum remains safe, happy, and well-supported at…read more

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Review of
My Homecare Kingston
from Adrian P (Client) published on 18 February 2025 Submitted via Postal Card • Report

Overall Experience

The carers I've received are incredible and the company and care they've provided for me since being discharged from hospital is second to none and the hospital I was discharged from could learn a thing or two from My Homecare Kingston. I fully recommend the company.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you for such a lovely review, we really do appreciate it.

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Review of
My Homecare Kingston
from A R (Client) published on 4 February 2025 Submitted via Postal Card • Report

Overall Experience

Ladies have problems due to the lack of time given to them. They all do an unbelievable job. They are quite marvellous.

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Review of
My Homecare Kingston
from Sarah P (Daughter-in-law of Client) published on 24 December 2024 Submitted via Postal Card • Report

Overall Experience

I am happy with our carers, he's a very friendly guy who supports my father-in-law. The service is very good and gives us a peace of mind. The company is outstanding and such a good value for money. The staff are such nice people and we appreciate every thing the company gives us.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so much for taking the time to share your experience of working with us and for trusting us with his care. Your father-in-law is such a wonderful gentleman, and it has been a true pleasure…read more

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Review of
My Homecare Kingston
from M P (Wife of Client) published on 21 November 2024 Submitted via Postal Card • Report

Overall Experience

We are very pleased with the carers they are very cheerful and helpful. Excellent company My Homecare Kingston. All the carers are wonderful.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you for your wonderful review! We're thrilled to hear that you're happy with our team. Our goal is always to provide the best service with a smile and to keep our clients' families fully…read more

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Review of
My Homecare Kingston
from N M (Client) published on 15 November 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with my carer.

Reply from Angela Lee, Director at My Homecare Kingston

Many thanks for your review and that we appreciate it very much!

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Review of
My Homecare Sutton & Surrey
from K F (Wife of Client) published on 5 November 2024 Submitted via Website • Report

Overall Experience

In the end only had wonderful carers for 4 days as my husband was sadly admitted to a Hospice and passed away, but they were reliable, efficient, professional and so very kind to him and myself too at an extremely upsetting and stressful time. Also wanted to say the staff who I spoke to in the office

and the lovely lady who came out originally to meet us and assess our needs were also brilliant. Really appreciate all everyone did for us.

Reply from Danielle Millard, Manager at My Homecare Sutton & Surrey

Thank you so much for taking the time to leave this review, it means so much. We are so sorry for your loss.

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Review of
My Homecare Kingston
from Chris K (Grandson of Client) published on 5 July 2024 Submitted via Website • Report

Overall Experience

My grandma was discharged from the hospital in early May following a stroke and is living with dementia. Since then, we have had carers from My Homecare Kingston, and we are very impressed with their service. The carers are kind, reliable, and caring, always going the extra mile and asking if there

is anything else they can help with. We are grateful for their understanding and professionalism in our situation.
The lady manager is always helpful in responding to queries, and the coordinators regularly call to check if my grandma is okay and if there is anything they can help with. They also speak with my grandma and reassure our family regularly. This is one of the best services we have experienced, and I highly recommend My Homecare Kingston.

Reply from Angela Lee, Director at My Homecare Kingston

Thank you so so much for your kind and thoughtful review. Your feedback encourages and motivates all our caregivers to continue their hard work for our clients. Many thanks.

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