from Susan P (Client) published on 28 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am a client of Cera Care Plymouth. I would have no hesitation to recommend the girls who come around as my carers. They are diligent, professional, very friendly and caring people. There is literally nothing they won't do to help, they have save my leg. I had sepsis I was on the verge of losing it
and the care from these people twice a day has kept my leg. They work long and hard hours, for not very good pay as we all know. In my opinion I would pay them £20 hourly. They do need better communication and leadership which I understand is coming along now. For a while things were not run as good as they could have been, we all got letters apologizing which I thought was really good keeping us up to date what is happening because we didn't know.
I have my favourite carers from the Plymouth office they know who they are, I'm not allowed to mention them by name. They come on a regular basis if it wasn't for their care I'm not sure where I would be.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera to verify any information. View our terms and conditions.
Cera has a Basic Service – more info.