Home Care Providers Owned by Cera in Lanarkshire

Despite numerous attempts to get through on phone. Kept going to answer mail. I left a message eventually . My time had been changed without checking with me first to a time that was not suitable and I had an appointment I had to attend. So I had to contact headquarters to get help in Coatbridge. Julie was very helpful. So thank you to her.
I have said many times over the years to check with me first before changing times and it's still the same.

Apart from this I would give my carers 5 stars. Don't know what's happened recently before all this it would have been 5 stars all over.

I needed a carer to drive my father from his care home in East Kilbride to the Highlands to attend a family wedding for the day and return him home. It was a huge success. The carer had 27 years experience and her professionalism in her care and kindness was complimented on by all who saw her with my father.

Cannot praise her highly enough. Much appreciated one-off special service.