Units 40/11-15-16, Hardengreen Business Park, Dalhousie Road, Dalkeith EH22 3NU
Care Provided
- Dementia
- Visiting Care
Home Care Providers Owned by Cera in Midlothian
Home Care Providers Owned by Cera
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Cera Locations in Midlothian (1)
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1 Home Care Providers owned by Cera in Midlothian
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Cera Reviews in Midlothian (1)
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Review of CERA - Midlothian from E S (Daughter of Client) published on 16 December 2024 Submitted via Website
Overall Experience
Since commencement of CERA providing care to my mother with dementia their management has shown poor communication, lack of transparency leaving a family without any faith and trust. If you need to contact them in emergencies they don't respond which then requires family to escalate through their GP and council. The local authority needs to review who they outsource the care to.
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