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Home Care Provider Owned by Cera in Midlothian

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  • Home Care Provider Owned by Cera in Midlothian

Only the locations & reviews in Midlothian for Cera are showing below.

View the details of all 51 locations (with 74 reviews) owned by Cera

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Cera Locations in Midlothian (1)

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1 Home Care Provider owned by Cera in Midlothian
CERA - Midlothian

Units 40/11-15-16, Hardengreen Business Park, Dalhousie Road, Dalkeith EH22 3NU 

1.3 1 review
  • Care Provided
  • Visiting Care
  • Dementia
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Cera Reviews in Midlothian (1)

Reviews posted for members of Cera

Overall Experience
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Date Published
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Reviewer Connection to Cera
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Review of

CERA - Midlothian

from E S (Daughter of Client) published on 16 December 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Since commencement of CERA providing care to my mother with dementia their management has shown poor communication, lack of transparency leaving a family without any faith and trust. If you need to contact them in emergencies they don't respond which then requires family to escalate through their GP
and council. The local authority needs to review who they outsource the care to.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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