Home Care Providers Owned by Walfinch in Hertfordshire

The care started in January 2026, I can't thank Lois enough. She bubbly, caring, thoughtful, flexible and professional. Mum can be an anxious person Lois places her at ease and Mum enjoys her company and feel that Lois enjoys Mum's company too.

We have had an overwhelmingly wonderful experience with Lois. Every need met every day with a smile and care which goes above and beyond. The peace of mind that we have as a family knowing our 101 year old matriarch is so beautifully cared for is worth every penny. Lois is professional and sensitive to the whole family and has made our lives so much better. My grandmother (who isn't shy in her opinions) even said she would like her to move in!

I'm very pleased with the care that my mother receives from Walfinch. They've made a real difference to her well being and happiness by ensuring that her medical and personal needs are met. Thank you Walfinch!

My opinion is that Shirley has, and is receiving excellent care, she is treated with dignity and respect and is very comfortable with the treatment that she receives. There is very good communication between the Caregiver and myself and I am kept well informed about any concerns regarding her health.

Our service has been very good, given in a friendly way and completed to a high standard.

Walfinch maintain a high standard of care for my elderly mother who has many physical health issues as well as advancing dementia. The carers themselves are genuinely friendly, supportive and competent, and make a real difference to family life, and are invaluable in bringing some lightness to what is often an emotionally draining and stressful situation caring for mum.

We have been very satisfied with the care we have received from Woolfinch and would be happy to recommend them. They try to send regular carers which helps with continuity of care, so we don't have to keep explaining what we need done. The carers are all cheerful and do their duties with grace.

Superb, in every way, the staff, communication, management process, time keeping, compassion and understanding of my dad's unique circumstances, so flexible, suitably priced. Can't thank them enough for everything!

We have been using Walfinch, who were recommended to us for approx 6 months now and the level of care and service provided is excellent. My father is cared for at home by my mum with the careers attending in the morning and evening. The staff are always polite and respectful, maintaining my father's dignity while showing compassion. We definitely made the right choice for his needs.

Walfinch is an exceptional mid-sized care company who provide high quality bespoke care in a variety of situations. My Mother required double-up care visits 3 times daily with the use of a hoist for bed/chair transfers and daily personal care. Carers are invariably very caring and show empathy with their clients when in difficult situations, both regular and palliative care visits can be covered. When a live-in carer was required to deal with complex care/medical needs, this was promptly arranged and an experienced carer arrived the following day. This was a massive success. Management are extremely responsive to requests and demonstrate organisational agility to solve for problems as and when they arise as a client's health status changes. Carers are of the highest calibre and work hard to carry out their duties in a respectful and dignified fashion. We have been involved with Walfiinch for 18 months and would highly recommed them to other families seeking a stellar care provider.

Left disgusting, dirty flannels covered in faeces in washing, and many more problems.

Thank you to you all.

But in the final analysis, a care company is only as good as its carers, and we've luckily found an excellent match here. Thanks, Walfinch.

Mum really enjoys the time spent with all her carers, they are always happy with a smile when they arrive. They are always willing to do what Mum needs. Everyone is very caring and puts Mum's needs first.

The carers are always bright and cheerful.

Very helpful and willing to assist with anything. Always cheerful and fun. Our carer is understanding and a great help and is willing to help in the garden. She is always reliable and attentive and a pleasure to welcome.