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Home Care Provider Owned by Walfinch in Hertfordshire

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  • Home Care Provider Owned by Walfinch in Hertfordshire

Only the locations & reviews in Hertfordshire for Walfinch are showing below.

View the details of all 32 locations (with 319 reviews) owned by Walfinch

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Walfinch Locations in Hertfordshire (1)

1 Home Care Provider owned by Walfinch in Hertfordshire
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Walfinch Welwyn & Bishops Stortford
Office 4, High Oak Business Ctr, 15-17 Gentlemens Field, Westmill Road, Ware SG12 0EF 
8.8 11 reviews
Walfinch Welwyn & Bishops Stortford, Ware, Hertfordshire
"Walfinch maintain a high standard of care for my elderly mother who has many physical health issues as well as advancing dementia. The…"   Read all 11 reviews
  • Visiting Care from £30 / hour
  • Live-in Care from £1,500 / week

Walfinch Welwyn & Bishop’s Stortford is a national care provider providing the highest quality hourly and live-in care at home across East Hertfordshire & West Essex. Their goal is to provide care ... Read more about Walfinch Welwyn & Bishops Stortford

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
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Walfinch Reviews in Hertfordshire (11)

Reviews posted for members of Walfinch

Overall Experience
  • 8
  • 2
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  • 0
  • 1
Date Published
  • 11
  • 3
  • 5
  • 6
  • 5
Reviewer Connection to Walfinch
  • 4
  • 3
  • 2
  • 2
Review of

Walfinch Welwyn & Bishops Stortford

from S D (Daughter of Client) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walfinch maintain a high standard of care for my elderly mother who has many physical health issues as well as advancing dementia. The carers themselves are genuinely friendly, supportive and competent, and make a real difference to family life, and are invaluable in bringing some lightness to what
is often an emotionally draining and stressful situation caring for mum.
Reply from Ian Thompson, Managing director at Walfinch Welwyn & Bishops StortfordThank you so much for your review. It is great to know that our carers are doing such a good job. It is a pleasure to provide your mum's care.
  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Walfinch Welwyn & Bishops Stortford

from Pamela M (Wife of Client) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very satisfied with the care we have received from Woolfinch and would be happy to recommend them. They try to send regular carers which helps with continuity of care, so we don't have to keep explaining what we need done. The carers are all cheerful and do their duties with grace.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review. I am very glad to hear that you are happy with the care we are providing, it is our pleasure.
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  • Treated with Dignity
  • Value for Money
Review of

Walfinch Welwyn & Bishops Stortford

from Tom H (Son of Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb, in every way, the staff, communication, management process, time keeping, compassion and understanding of my dad's unique circumstances, so flexible, suitably priced. Can't thank them enough for everything!
Reply from Sophia O'Brien, Operations Director at Walfinch Welwyn & Bishops StortfordDear Tom, thank you so much for your lovely review and we are pleased that your dad has been happy with our service. We will share your feedback with the carers and office team. Many thanks
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  • Treated with Dignity
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Review of

Walfinch Welwyn & Bishops Stortford

from Ian C (Son of Client) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Walfinch, who were recommended to us for approx 6 months now and the level of care and service provided is excellent. My father is cared for at home by my mum with the careers attending in the morning and evening. The staff are always polite and respectful, maintaining my father's
dignity while showing compassion. We definitely made the right choice for his needs.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review. It has been a pleasure to help care for your father and I am glad we were able to help,
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Review of

Walfinch Welwyn & Bishops Stortford

from P S (Son of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walfinch is an exceptional mid-sized care company who provide high quality bespoke care in a variety of situations. My Mother required double-up care visits 3 times daily with the use of a hoist for bed/chair transfers and daily personal care. Carers are invariably very caring and show empathy with
their clients when in difficult situations, both regular and palliative care visits can be covered. When a live-in carer was required to deal with complex care/medical needs, this was promptly arranged and an experienced carer arrived the following day. This was a massive success. Management are extremely responsive to requests and demonstrate organisational agility to solve for problems as and when they arise as a client's health status changes. Carers are of the highest calibre and work hard to carry out their duties in a respectful and dignified fashion. We have been involved with Walfiinch for 18 months and would highly recommed them to other families seeking a stellar care provider.
Reply from Sophia, Operations Director at Walfinch Welwyn & Bishops Stortfordthank you for your feedback, it means a lot to our team of dedicated staff. We wish you all the very best.
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  • Treated with Dignity
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Review of

Walfinch Welwyn & Bishops Stortford

from Janet H (Wife of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Poor care, doesn't provide continuous carers. Too many learners for my liking. Does not listen to requests. Too many problems and everything provided. They come in wash, clean, hoist and move to lounge. Clothes all put out for them.
Left disgusting, dirty flannels covered in faeces in washing,
and many more problems.
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Review of

Walfinch Welwyn & Bishops Stortford

from Amy L (Niece of Client) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My carer is very helpful and kind and we very much appreciate her support.
The carers are our eyes and ears when we are not there, they are kind, supportive and go the extra mile.
Thank you to you all.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review, I am happy to hear that our carers are doing such a good job. We are always looking for ways to improve so your feedback is much appreciated.
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Review of

Walfinch Welwyn & Bishops Stortford

from D J (Son of Client) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walfinch provides long-term, full-time care for my elderly mother, who has dementia, and her husband, who is also very old. They are looked after very well. To my mind, the mark of a care company is how well they cope with things without needing assistance from relatives etc. Having used other companies
in the past, I can say that Walfinch does very well at this. I order Mum's food from the supermarket once a week as requested in a list provided by the carer but, otherwise, they look after everything. It might be possible to find care slightly cheaper elsewhere - we are paying slightly more than we did previously - but not having to deal with crises over the phone every fortnight is worth the extra. And the way Walfinch arranged long-term care to start on Easter Monday after we'd been left hanging on Good Friday was nothing short of miraculous.
But in the final analysis, a care company is only as good as its carers, and we've luckily found an excellent match here. Thanks, Walfinch.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review. It is the most rewarding part of our job to hear that our carers are doing a good job and having a positive impact on their clients' lives.
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  • Value for Money
Review of

Walfinch Welwyn & Bishops Stortford

from Caroline M (Daughter of Client) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum really enjoys the time spent with all her carers, they are always happy with a smile when they arrive. They are always willing to do what Mum needs. Everyone is very caring and puts Mum's needs first.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review, Caroline. I know the carers enjoy their visits to your mum too!
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Review of

Walfinch Welwyn & Bishops Stortford

from Rachel W (Niece of Client) published on 25 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt relies on the help she receives from the carers each morning, and on the whole, is pleased with the service.
I would be glad if the carers would dry the shower area after each use.
The carers are always bright and cheerful.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordHi Rachel, thank you for your review. I am glad to hear everything is going well.
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Review of

Walfinch Welwyn & Bishops Stortford

from H H (Wife of Client) published on 21 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very helpful and willing to assist with anything. Always cheerful and fun. Our carer is understanding and a great help and is willing to help in the garden. She is always reliable and attentive and a pleasure to welcome.
Reply from Ian Thompson, Managing Director at Walfinch Welwyn & Bishops StortfordThank you so much for your review. Our carers really enjoy their visits, it's great to hear they're doing such a good job.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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