Home Care Provider Owned by Walfinch in Hampshire

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Only the locations & reviews in Hampshire for Walfinch are showing below.

View the details of all 27 locations (with 306 reviews) owned by Walfinch

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Walfinch Locations in Hampshire (1)

1 Home Care Provider owned by Walfinch in Hampshire
Walfinch Southampton

3 Bassett Avenue, Bassett, Southampton SO16 7DP 

10 29 reviews
"My wife received just over Five weeks of care from Walfinch Southampton which was at its commencement thought to be long term but in the…"   Read all 29 reviews

Walfinch Southampton is on hand to provide you with personalised hourly care as and when you need it. The team provide care for a range of specialist conditions to enable elderly and vulnerable people to continue living independently at home. Every carer… Read more about Walfinch Southampton

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £34 / hour
  • Live-in Care from £1,610 / week
Other Home Care Groups you may be interested in:

Walfinch Reviews in Hampshire (29)

Reviews posted for members of Walfinch

Overall Experience
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Date Published
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Reviewer Connection to Walfinch
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Review of

Walfinch Southampton

from David J (Wife of Client) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife received just over Five weeks of care from Walfinch Southampton which was at its commencement thought to be long term but in the event she took a downward turn and passed away in early September, During that time the carers gave her exemplary care in sometimes difficult circumstances as she
appeared to be in a lot of pain and often attempted to fight them off. I would like to express my gratitude to all those that attended to her for their professionalism and compassion. Those that looked after so well were Angela the Manager, Shannon, Nyara, Rose, Selina ,Charmaine, Saffron and Debbie. I was particularly pleased to see members of the team at the funeral and the wake. Their presence was very much appreciated .
Reply from Laura Woollard, Managing director at Walfinch Southampton
It was a privilege looking after you wife during the last weeks of her life. Thank you for allowing Walfinch to support her in her last days
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Review of

Walfinch Southampton

from Michael H (Client) published on 7 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Always good bed side manners, always on time, helpful, observant, good at listening as well as advice when asked.What else can I sat but old school values in this day and age are as rare as hens teeth please never let these old standards slip it's important to you and your clients.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for the great review, we always aim to please our clients and treat then with respect and deliver on the core values of Walfinch Southampton. Promoting wellbeing for the client and their…read more
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Review of

Walfinch Southampton

from Janet A (Daughter of Client) published on 6 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Once again I cannot thank Walfinch Southampton enough for the care given to my mum. Also the attention and support given to my dad whilst I went away with my husband to spend quality time. This is the third time we have used Walfinch and definitely wouldn't hesitate to use them again in the near future
or recommend them to anyone. Always willing to help. Special thanks once again to all concerned
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your very kind review. It's always a real pleasure looking after your mum whilst you have a well-deserved break. Both of your parents are a pleasure to work for. Happy New Year and we…read more
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Review of

Walfinch Southampton

from N W (Son of Client) published on 27 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm incredibly grateful for the exceptional live in care provided by Walfinch Southampton to my father in the past 8 months since they took over his care from another provider. From the very first consultation, the team demonstrated compassion and professionalism, taking the time to understand my father's
needs and preferences. My father's two carers are not only highly skilled, but they truly go above and beyond to ensure his comfort and well-being. Because my father enjoys the continuing service from just two regular people, he has built up a lovely relationship and rapport, and is thriving in his home life. The consistency and reliability of the team have brought peace of mind to our family, knowing that he is in such capable, caring hands. The communication with the Walfinch team has been fantastic- they're always responsive, and they keep us updated regularly on his progress. I would highly recommend Walfinch Southampton to anyone seeking high-quality, personalised care.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you very much for a wonderful review. It has been an absolute pleasure supporting your father within his own home with the live-in professional care support team. Consistency, integrity and…read more
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Review of

Walfinch Southampton

from Margaret M (Client) published on 11 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed full-time care after a fall. Walfinch have been the perfect answer. The preliminary assessment was friendly and thorough. The carer assigned to me fulfilled all my needs. She was always available to help when I needed her leaving me to do as much as I could manage on my own. Remaining at home
with this full-time carer was wonderful. Thank you!
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your wonderful review, it was a privilege for Walfinch to support you and especially as this was your first time having support as live-in care. The live-in professional care support…read more
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Review of

Walfinch Southampton

from Joe H (Husband of Client) published on 9 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Three staff members in particular are thoughtful and forward-thinking in the planning and care of my wife, her needs are not straightforward and care needs to be taken when moving her. The care team are also excellent and I have had no moans or groans from them when completing the task of coping with
her catheter bag change or her bowl incontinence (clean-ups can be extensive I know).
So to summarise my review if you are looking for thoughtful and compassionate care of a loved one I can wholly recommend talking to this team.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your very kind review. The carers are always happy to support your wife with all of her needs and nothing is ever too extensive to deal with. It is always a pleasure to attend.
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Review of

Walfinch Southampton

from Linda W (Niece of Client) published on 8 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I phoned Walfinch in an emergency giving less than 24 hours' notice. They were extremely helpful and met me to do an assessment later that day, to start providing care the following morning.
My uncle had the consistency of having the same carer mostly every day, (where possible).
They were kind and
thorough and provided excellent care.
The company were very flexible and though my Uncle's care has now ended, we wouldn't hesitate to use Walfinch again, if needed.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind review. It was our pleasure to support your uncle at short notice.
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Review of

Walfinch Southampton

from Gary H (Son of Client) published on 6 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have worked with Wallfinch for over a year now and I can't rate them highly enough.
They are easy to communicate with and responsive to situations arising.
It's very much a two-way relationship, and we are able to have two-way discussions which has enabled the care package to evolve and gives
me confidence that we have invested wisely in this partnership and this will be even more important as things develop.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you. It's a pleasure to look after your mother. It's great that you have the confidence to know that your mother and yourselves are in safe hands and that communication is key to your needs. May…read more
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Review of

Walfinch Southampton

from Alice T (Wife of Client) published on 29 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Walfinch to anyone looking for a professional caring cost-effective company to look after a loved one. My husband was very ill and bed-bound. The care that Walfinch provided was first-class. They arrived spot on time always with a smile and a can-do attitude, I have the highest regard
for the management and the staff. If you choose Walfinch to provide the care your loved one deserves it will be the best decision you ever make they are a customer-focused company. Thank you Walfinch for being there for us when we needed help. You did an amazing job.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind review. It was a real pleasure looking after him at this very difficult time for you both. We wish you well going forward, and would like to thank you for allowing us to cater…read more
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Review of

Walfinch Southampton

from Lin F (Daughter of Client) published on 23 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Walfinch Southampton team were marvellous when my family were moving Mum from a respite care home back to her own home. All the carers who visited her were professional and patient. Mum was looked after very well.
The Walfinch team were really helpful and I would be very happy to recommend them
to anyone who needs carers enabling people like Mum to remain as independent as possible in their home.
Many thanks to all.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you Lin for your very kind review. We hope mum has now settled in a new care home and continues to thrive.
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Review of

Walfinch Southampton

from Rebecca H (Granddaughter of Client) published on 30 November 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Walfinch. I needed one-off care for my nan to attend my wedding following a stay in hospital as she needed some extra care/help. After speaking to numerous care agencies none seemed interested in helping as it was too much effort for one day.


Walfinch however spent

time and resources to come out and meet my nan and ensure her needs were met. The carer on the day was excellent, and we couldn't be more grateful.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind review. We were more than happy to provide a carer and companion to your nan on your special day. We hope everything went well for you and congratulations. We will be more than…read more
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Review of

Walfinch Southampton

from L C (Daughter of Client) published on 29 November 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Five stars aren’t enough to say how brilliant and caring they have been in looking after dad. From the very beginning, the service of care has been absolutely second to none. Not only did the Manager make sure her team were ready to care for him at such short notice, but the reassurance that he’d be
looked after so well was extremely comforting. I cannot thank the team at Walfinch enough. Amazing. They went the extra mile with him. He appreciated so much.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind words. I know the professional care support team really enjoyed meeting your father and shared a lot of conversation with lots of laughs through the nights, over the week. It…read more
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Review of

Walfinch Southampton

from B P (Client) assisted by family/friend published on 27 November 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer who comes is very polite and very nice. She is always happy and chatty and supports me to do my care and household tasks.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind review. We will continue to support you in any way we can. Always happy to help with any needs you may have.
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Review of

Walfinch Southampton

from Anne H (Client) assisted by family/friend published on 13 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knowing that someone was coming to see me every day whilst my daughter was on holiday made me feel relaxed and confident that I was supported and cared for. My carer was a friendly delightful companion and I looked forward to seeing her every day. She was helpful and proactive in her visits. The other
carer was also friendly and lovely to spend an afternoon with. I am glad that this care was arranged and I really enjoyed the time spent with these ladies.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your kind review. We are so pleased that you have decided to continue with Walfinch Southampton to support you with companionship and a weekly catch-up with our carer. We are always…read more
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Review of

Walfinch Southampton

from Claire S (Daughter of Client) published on 29 August 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provider for my elderly mother. Nothing is too much trouble and they definitely go the extra mile with her care. They even contact her doctors for me if I'm getting trouble getting through to them to recommend antibiotics etc. I used this company last year for 24 hour care up until November
2022 and my mother has made great progress and has built her confidence up so much, after this date we just have the care twice a day from then onwards. The app they use is really good so after each visit I just log in to check everything is ok. What food she's eaten/confirmed medication has been taken/her mood etc. The carers are always on time and Mother looks forward to seeing them. If they have any concerns about my mother they will contact me immediately. This company has taken the pressure off of me enormously in worry/caring for my mother. I have used different care companies in the past and this is definitely the best care company I have used. I would highly recommend them.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for you kind review. We will continue to provide your mum with the best possible care. The carers are always happy to visit and do whatever they can to help your mum stay independent in her…read more
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Review of

Walfinch Southampton

from Jane R (Daughter of Client) published on 1 August 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers that visited Mum were caring, kind, and knowledgeable. Always entered Mum's happy and smiling and nothing was ever too much trouble. Mum's allocated carer became more of a family friend that couldn't do enough for Mum which meant I could be Mum's daughter again.
Always reported back
if any problems occurred whilst they visited. Management were always available to answer any questions.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for all of the kind words, it was an absolute pleasure looking after your Mum. I know the carers would always say that they really enjoyed visiting your mum.
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Review of

Walfinch Southampton

from Lesley H (Daughter of Client) published on 25 July 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care that Mum has received. She is always treated with much care and respect.
Mum has the same two lovely people come to see her which has enabled her and my dad to form an excellent relationship with them.
The communication the office is excellent and we are always
kept informed of any necessary change of days and times.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for the kind words, the carers love to go and support your mother and also help give your dad a little bit of respite for the time they visit.
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Review of

Walfinch Southampton

from Fiona R (Daughter of Client) published on 20 June 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very impressed by the phone calls, emails, introduction to the excellent carer and the great cost for the 3 days and 2 nights.
The carer was lovely and my mother really enjoyed her being here they had lots of chats about travel and she left the place spotless, watered my mother's plants and
kept our dog company.
Reply from Laura Pineiro, Managing Director at Walfinch Southampton
Thank you for your positive feedback, we will share this with the carer. We will continue to provide the quality care that our clients expect and deserve. It was a joy looking after your mother and…read more
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Review of

Walfinch Southampton

from David S (Son of Client) published on 13 April 2023
Submitted via Website • Report
Overall Experience 4.0 out of 5
Found those working for care provider Walfinch very experienced and caring and they soon bonded with my mother who now looks forward to her daily visits.
Gradually she has let them do more for her which has been a great help to my family knowing first thing in the morning she is being looked after
and also communicating with us about any problems.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
We are happy to be providing care for your mother and pleased that we are making a difference and giving you peace of mind that your mother is safe.
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Review of

Walfinch Southampton

from Tracy P (Friend of Client) published on 13 April 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Great experience with this company. No complaints. Always on the ball with care and updates. Would recommend it to others needing a care company. Happy that we get the same faces we feel comfortable with and knowing our needs.
Reply from Laura Pineiro, Managing director at Walfinch Southampton
Thank you for your review. It's been a pleasure looking after your friend and supporting them to feel safe and comfortable at home.
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