Walfinch in London | 6 Home Care Providers

Review of
Walfinch Harrow & Brent
from P S (Friend of Client) published on 16 September 2025 Submitted via Website • Report

Overall Experience

I have known the carer through a very dear friend of mine who is living with progressive Parkinson and I cannot speak highly enough of him. The love, care and patience he provides is exceptional. He is truly an angel sent. He treats my dear friend as if he were his own family with genuine compassion.

He blends with all of us with his warm, approachable with a positive attitude.

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you for your kind words about our carer and service. We are delighted you feel we are providing exceptional care.

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Review of
Walfinch Harrow & Brent
from Divya N (Mother of Client) published on 12 August 2025 Submitted via Website • Report

Overall Experience

We feel incredibly fortunate to have our carer. She has been a truly wonderful carer for our daughter - kind, attentive, patient, and full of warmth. From the very beginning, she built a strong and trusting bond with our daughter, who absolutely lights up when she sees her.

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you so much for your kind words. We're delighted to hear about the special bond between your daughter and her carer.

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Review of
Walfinch Harrow & Brent
from Jeanette R (Daughter of Client) published on 29 July 2025 Submitted via Website • Report

Overall Experience

This is my first time using Walfinch and they have been so helpful in looking after my Dad following his release from hospital. All members of staff that we have dealt with (from the carers themselves to the ladies in the office on the other end of the phone) have been polite, caring and very understanding

to my Dad's situation. They have been a great help and support not only to my Dad but also to myself and my sister as we look after my Dad in his home. Every visit they are happy and supportive and treat Dad with so much care and respect. They have built up a great rapport with him and encourage him to walk with his frame, do exercises to build up his strength as well as drink/eat and even play games with him. All staff have been great but I must give a special mention to a few specific members of staff who are just lovely and a credit to your Company. Thank you!

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you for your kind review. We're glad to hear that your dad is doing well and that our team has been able to support both him and your family after his discharge from hospital. It's great to know…read more

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Review of
Walfinch Harrow & Brent
from Bina M (Daughter of Client) published on 29 July 2025 Submitted via Website • Report

Overall Experience

Wonderful care service, with regular reviews to ensure the client is receiving the right care. All the carers are kind and courteous to both the individual patient and the family. They make great efforts in getting to know what their clients needs and likes, and always tries to accommodate all requests.

It doesn't matter how unresponsive the patient us, the carers are always respectful and chatty, making sure every move is pre-informed.

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you for your lovely review. We're really glad to hear that you're happy with the care and communication from our team. It's great to know the carers are making a positive impact and taking the…read more

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Review of
Walfinch Harrow & Brent
from Y N (Father of Client) published on 21 July 2025 Submitted via Website • Report

Overall Experience

An outstanding service to our daughter from the whole team - from sorting out the rota to providing the care.
Our daughter has special needs and thus needs special unique type of care and support.
Keep up the excellent standard.

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you for your kind feedback. We're honoured to support your daughter and are delighted to hear that our care and coordination are making a positive difference. We understand how important it is…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from Lisa B (Niece of Client) published on 11 July 2025 Submitted via Website • Report

Overall Experience

Two years later, Walfinch Care continues to exceed expectations. My uncle's communication skills and well-being have improved dramatically. He genuinely likes all his carers and values their care. The team remains exceptionally proficient at medication management and maintaining his property. After

completing essential tasks, carers engage with him in a friend-to-friend manner, which has been invaluable for his emotional health. Management provides weekly schedules and proactive communication. The app offers wonderful peace of mind. I have no concerns and will continue choosing Walfinch for his care. Their consistency, professionalism, and genuine compassion make them an invaluable partner. Highly recommended for anyone seeking exceptional care services.

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Thank you so much for your heartfelt review! We're thrilled to hear how much our team at Walfinch has positively impacted your uncle's well-being and communication skills. We truly cherish him and…read more

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Review of
Walfinch East Barnet
from Michael N (Client) published on 11 June 2025 Submitted via Website • Report

Overall Experience

Walfinch have been so supportive and considerate in helping me deal with my mother's caring needs, making sure my mum had a team of carers who were kind, sympathetic and most importantly who mum felt she could trust to look after her needs. Particular heartfelt thanks to the Manager and her team. You

were all amazing and mum had a more comfortable 6 months and a more peaceful end only thanks to your love and care. I will be forever grateful for this.

Reply from Marcelo Navarro, Manager director at Walfinch East Barnet

Thank you so much for your incredibly kind and touching words. It means the world to us to know that we were able to provide your mum with the care, compassion, and trust she deserved during such an…read more

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Review of
Walfinch Harrow & Brent
from Thomasina B (Wife of Client) published on 27 May 2025 Submitted via Website • Report

Overall Experience

Our carer was very helpful and caring to my husband. She was always on time and my husband didn't want help but he changed his mind as from the start he felt the carer really helped him
Thank you for your help.

Reply from Freya Massingham, Registered Manager at Walfinch Harrow & Brent

Thank you for your kind words. We are pleased that you had a positive experience with the care we provided to your husband. It is always rewarding to know that our support makes a difference,…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from C M (Niece of Client) published on 9 May 2025 Submitted via Website • Report

Overall Experience

Walfinch are simply outstanding. They have been responsive, flexible and caring at all times. They have been so supportive in helping with various emergencies and changing circumstances when organising the care for my aunt. All the carers have been very capable, professional and friendly people. Such

a relief to have found Walfinch!

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Thank you so much for your wonderful feedback! Your words truly warm our hearts and motivate us to continue delivering the best care possible. At Walfinch, we pride ourselves on being responsive,…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from P L (Client) published on 8 May 2025 Submitted via Website • Report

Overall Experience

Very pleased indeed with both the Provider and the carers. The Provider is always reachable, happy to help at any time, efficient, and flexible if hours or requests have to change. The carers are kind, helpful, punctual, professional and friendly.
I am delighted with the service, the kind and caring

attitude and the flexibility. For any care needs or home help, this is clearly my agency of choice.

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you are pleased with both our services and our dedicated carers.Our team strives to be approachable…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from G A (Daughter of Client) published on 7 April 2025 Submitted via Website • Report

Overall Experience

Most excellent service from this company.
Always great communication
Happy to assist with any queries
Always considerate to requests
Short notice in terms of changes dealt with immediately.
Kind and honest staff members and lovely carers.
We are very pleased with the service overall.
Thank

you
Walfinch

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Thank you so much for your kind words and thoughtful review! We're delighted to hear that you're pleased with our service and that our team has been able to support you with great communication and…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from Hilary L (Client) published on 7 April 2025 Submitted via Website • Report

Overall Experience

The world of care is a better place for having Walfinch in it! Kindness is paramount to the ethos of this company and no expense is spared in relation to ensuring that their clients are listened to at every turn. If you require top quality, care that gives you and your loved one's comfort and peace

of mind, contacting Walfinch will be the best decision you will ever make.

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Thank you so much for your wonderful and heartfelt review! Your kind words truly mean the world to us. It is such a pleasure and privilege to have you as one of our clients. We are especially grateful…read more

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Review of
Walfinch East Barnet
from Myra L (Wife of Client) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My husband is receiving palliative care The carers from the agency are gentle, patient and responsive to his needs. I have found Walfinch to be well managed, reliable and supportive. During what is a stressful time for me. I feel that the carers and the agency itself are like good friends that are there

for you when you need them.

,

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Review of
Walfinch East Barnet
from K R (Client) published on 18 February 2025 Submitted via Website • Report

Overall Experience

I am dipping my toe into 'caring' as I assume that later in my 90s I will need more and more. I do not need personal care (and may go for assisted dying when I do!) and sometimes wonder what I can ask of the excellent carers. My primary need is more mobility (medical and other appointments) and Walfinch

has met this so well. The carers I have met are not only professionally trained but widely educated making visits a pleasure. Very good start.

Reply from Marcelo Navarro, Manager director at Walfinch East Barnet

It is a pleasure working and also learning from you as the carers always look forward to attending to your service. Thank you for the compliment as it means a lot to us.

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Review of
Walfinch East Barnet
from K B (Son of Client) published on 14 February 2025 Submitted via Website • Report

Overall Experience

My mum's had great help, we're so grateful for what you're doing, my mum has had mental health issues but the tablets have worked well. the workers have been brilliant. one staff member in particular has been great so what is there to say but thank you.

Reply from Marcelo Navarro, Manager director at Walfinch East Barnet

This feedback of appreciation of service means a lot to us and the care team. Thank you.

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Review of
Walfinch East Barnet
from Sue O (Daughter of Client) published on 10 February 2025 Submitted via Postal Card • Report

Overall Experience

I cannot say enough praise and thanks at the fantastic care and support received for my dad. The carers were so amazing and helpful. It made Dad's last months bearable. You went above and beyond and made such a difference. Thank you and bless you!

Reply from Marcelo Navarro, Manager director at Walfinch East Barnet

This is much appreciated and means a lot to our team of carers.

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Review of
Walfinch Home Care Hampstead and Camden
from Sarita F (Guardian of Client) published on 6 February 2025 Submitted via Website • Report

Overall Experience

We have been really impressed with their service. The team is professional, responsive, and always ensures the care needs. Communication is seamless, and I feel confident knowing they're there to support. Highly recommend their services.

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Review of
Walfinch East Barnet
from Sarah T (Daughter of Client) published on 28 November 2024 Submitted via Website • Report

Overall Experience

I would like to thank the team at Walfinch for the care and patience they gave to my 97-year-old father. The office staff were understanding and very helpful. The carers were amazing. They had great empathy for both Dad and Mum (also 97) and always very attentive to Dad's needs. In a crisis they all

went that extra mile. Thank you all.

Reply from Marcelo Navarro, Manager director at Walfinch East Barnet

Thank you, Sarah, for this generous feedback about the service your parents received from our team. Such feedback is encouraging for staff, as it shows that their service is appreciated. We continue…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from Erica I (Daughter-in-law of Client) published on 12 November 2024 Submitted via Website • Report

Overall Experience

From our first contact to the end of the care support provided, Walfinch were faultless. We needed support for my elderly mother-in-law after my daughter's wedding. The Carer was amazing, it was so lovely for us not to have to worry or have any concerns and so we were very grateful. She was even so

kind as to run and buy some bandages for a leg wound and re-dress an injury which really was fantastic. 100% recommend with no hesitation, we would use again in a heartbeat, thank you so much!

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Dearest Erica. We are so honoured to have been able to support your lovely mother-in-law on such a memorable day for you and your family. We are so grateful for your very kind and generous words. From…read more

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Review of
Walfinch Chiswick, Hammersmith & Kensington
from L A (Client) published on 12 November 2024 Submitted via Website • Report

Overall Experience

Walfinch Care (Hammersmith, Chiswick & Kensington) was professional, understood my needs, kept in contact, approachable, friendly and caring. Carer required overnight. Was punctual. Friendly. Reliable. Calm. I would definitely use Walfinch Care (Hammersmith, Chiswick & Kensington) again and would recommend

them.

Reply from Tanya Santos, Managing Director at Walfinch Chiswick, Hammersmith & Kensington

Dearest L.A. we are so grateful that you have chosen us to support you. You are such a lovely lady and you have a special place in our hearts. We can't tell you how much your kind words mean to all of…read more

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Home Care Providers Owned by Walfinch in London

Walfinch Locations in London (6)

Walfinch Reviews in London (74)

Reviews posted for members of Walfinch

Walfinch Harrow & Brent

Walfinch Harrow & Brent

Walfinch Harrow & Brent

Walfinch Harrow & Brent

Walfinch Harrow & Brent

Walfinch Chiswick, Hammersmith & Kensington

Walfinch East Barnet

Walfinch Harrow & Brent

Walfinch Chiswick, Hammersmith & Kensington

Walfinch Chiswick, Hammersmith & Kensington

Walfinch Chiswick, Hammersmith & Kensington

Walfinch Chiswick, Hammersmith & Kensington

Walfinch East Barnet

Walfinch East Barnet

Walfinch East Barnet

Walfinch East Barnet

Walfinch Home Care Hampstead and Camden

Walfinch East Barnet

Walfinch Chiswick, Hammersmith & Kensington

Walfinch Chiswick, Hammersmith & Kensington

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