Home Care Providers Owned by Walfinch in Surrey

to retain her independence which we want to help her keep as long as safely possible. To date we can report that we are very happy with the way the Walfinch care team have built a really good support and friendly relationship with our friend who seems to love the regular visits. This relationship will become increasingly important as the time goes on and her support needs will undoubtedly increase. Well done Walfinch and thankyou.

listen to our feedback, do their best to adjust their services as we request, and are always helpful.
The people visiting my mother raise topics that should be attended to by the basic care services which is helpful for me as I am travelling sometimes so don't necessarily see what is happening day to day.
The service is well organised, well managed and you can trust them.

person's routine, and I was quickly reassured that they would find just the right person for Mum, and they certainly have! Mum views her carer as a friend and looks forward to her visits. Support is given in a sensitive way and Mum always feels respected and never patronised or talked down to. From my point of view I feel confident that at times when I'm away or busy, Walfinch will step in and provide the help we need.

beyond to ensure we are happy and comfortable. Every member of the team is professional, friendly and amazing at what they do and they have made my Dads daily life easier. The staff based in the office communicate regularly and are so very efficient and quick when we have altered our requirements. We would highly recommend this company if you are looking for care yourself or a member of your family.

their services.
They are quite expensive but worth every penny. Quality and professional care does not come cheap.

provided to my uncle is simply outstanding. The team of ladies hasn't changed over the months, so we have all become great friends. My uncle is relaxed and greets the ladies with a big smile each morning. Within minutes, laughter can be heard. After all the months Walfinch continues to go above and beyond the services listed in their portfolio.
I am living abroad but it is so comforting knowing Walfinch is caring for my uncle and at the same time, keeping an eye on my aunt. Both extremely, dear to me. In addition, I have regular contact with the team and their app enables me to check each of the calls with my uncle.
I would highly recommend Walfinch. 10 stars, Simply outstanding service.

app. Thank you.

and always on time. Nothing has been too much trouble and they all built up a very good relationship with my wife.

exactly what was required/envisaged to assist her, came up with a suggested weekly visit. This was designed to help my mother get back on her feet again and also to enable her to develop a relationship with a small team of carers who would be able to step up and help in the future, should she ever fall ill again. My mother lives (fiercely!) independently but through the helpful and kind attitude of her Walfinch carer, she positively looks forward to visits. In short, the whole Walfinch team is excellent, from management down, and we would recommend them unreservedly.

the re-enablement package on the agreed date Walfinch stepped up and within 24 hours had realised a schedule of care which addressed all our complexities and anxieties. Most importantly this allowed him to celebrate his birthday at home.
2 months later and my husband is much stronger. Our small team of regular carers are friendly and positive and promote independence. I am impressed by their commitment to learning and training We have seen the most senior and the most junior team members working on a wide range of 'problems' from continence to IT for environmental control. Their practical wisdom ensures his comfort and has given us the confidence to care for ourselves between visits.

that they all unfailingly polite and a pleasure to have in your home.
Not only do they provide me with care. They also help with my rehabilitation. I have no hesitation in recommending them.

personality and have become more than carers - always going above and beyond. The company is led very efficiently and attentively and that lead is always available for routine things (eg booking changes) and for pressing, more critical matters - sorted with no fuss. That utterly reliable 24-hour availability and one-to-one service is rare and very valued. I would recommend Walfinch confidently to anyone looking for bespoke, respectful and authentic care. What could be seen as a negative stage of life, is in Walfinch’s hands turned into a real positive.

shoulders.