Home Care Provider Owned by Prestige Nursing & Care in City of Edinburgh

Our daughter's care has been delivered by Prestige for the past 10 years. The standard of service provided is professional, with very good communication between the management and the carers and the carers and ourselves. When it is necessary for us to communicate directly with management, the response

The carer arrived at 10:15 am should be here at 9:45 am. Stands scowling at door "Have you removed the dog" she said, I replied, "Yes I have". My husband was already in the bath. She said you have to get out now, did not have time to wash his hair. He got out of the bath. Carer dried his back. She dried

This review is in respect to the care given to my dad. The staff are excellent. polite and always treated with respect and dignity, they treat him as a friend and use friendly banter throughout the visit.
On occasion when they are running late, management always informs me by phone to explain and inform

The staff are overworked and not enough to cover all clients who require a lot of care. Last-minute changes of clients and venues often leave them working very late. I appreciate the pandemic has created a shortfall in all occupations, and recruitment is difficult. Hope things improve sooner than later.

Given that my wife may have 2, 3 or 4 different carers attending every morning, each week she encounters a range of individuals. Each one has their own nationality, personality and demeanour. They have all given a competent performance in washing, drying, attention to personal hygiene and have never

Since this care package started I have noticed a big difference in my husband, the carers are always chatting away to my husband giving him the best care possible and he has really come out his shell. If the carers notice anything unusual with him, they are always quick to let me know, which is so much

We have found the care provided to be of a very high standard. The staff are professional and knowledgeable about the tasks they are being asked to provide. They are polite and appear to genuinely enjoy what they are doing. They have been a lifeline to my mother in law as their care has allowed her