Home Care Provider Owned by Prestige Nursing & Care in Lincolnshire

even the atmosphere in the house felt calmer, more organised and reassuring. This positive experience has continued over the months since. The managers are responsive, approachable and helpful, and the carers are consistently professional, but, importantly, genuinely kind and caring towards our father. They also take a thoughtful, proactive approach to supporting his long-term independence and helping him remain safely at home. He has built really strong relationships with the team - there are always smiles and laughter - and we have complete confidence in both the service and the people running it. As I live several hours away this make a huge difference to my peace of mind.

Mandy and Anita - both lovely people, professional and respectful - they always ask Mum what she would like them to do each visit. They don't 'take over', but listen to what help Mum needs that day, and respect her wishes. Communication with Prestige is excellent - the staff in the office are always helpful - and Prestige were accommodating when we needed to book additional care, for example: taking Mum to visit her friend on the friends birthday, and taking Mum to local pharmacy for flu jab, as on both of these occasions, family were not able to be there. As a family, we are all so happy with Prestige - the staff, the communication, and the level of care provided are all first class.

and personal advice.
Penny and I go out to visit interesting and fun places for days out, and on holiday together - with someone who is so extremely kind, and a PROPER friend to me. My whole world has changed - the entire team of ladies at Prestige are supportive, and have provided unwavering help to me.

after my mum in a kind. considerate and professional manner. I would have no hesitation in recommending the services of Prestige to others.

health declined dramatically in May this year, which resulted in me needing additional support for him on a daily basis. Prestige was able to meet these demands at short notice, often with different carers but all of whom were kind, considerate and very professional.
I would have no hesitation in recommending the services of Prestige for all caring needs of loved ones.

with Dad were polite, understanding and respectful. They were the reason that he was able to stay at home as long as he did, and kept him healthy as his dementia began to slowly take a greater influence. He looked forward to their visits and watching a quiz show on the TV with a brew and trying to guess the answers! I wouldn't hesitate to recommend the company if you are looking for some help with a relative or loved one, and all our dealings with them were polite, efficient and productive. We always felt comfortable that the staff were attentive and knowledgeable, and always looking out for Dad's best interests and communicating well with us. Thanks to all of the staff, you were great!

any requests or changes required. A weekly rota is provided, so you can see who is coming at each visit, and at what time.

to have found your company. Thanks to you all.

was set up. My mum's needs were thoroughly assessed by very understanding staff and all questions were fully dealt with and all issues explained.
Since April, my mum's care needs have increased and she needs help three times daily. Prestige were able to adjust my mum's care package to meet her new requirements. Not only is this re-assuring for my mum but for the family too.
It is very easy to contact and communicate with Prestige staff and they are very approachable and try to go the extra distance to ensure that my mum's needs are appropriately and safely met. The record-keeping and other administrative support, such as the publication of rosters and invoices, is also excellent.

have never declined any offers of help. My husband cannot write due to very poor eyesight but has given me full support for this review, and we cannot say enough about Prestige Nursing & Care.