Prestige Nursing & Care in Leicestershire | 1 Home Care Provider

Review of
Prestige Nursing & Care (Leicestershire)
from M D (Client) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I have been using Prestige for over a year now to help with my personal care needs. The service from the carers and everyone in the back office has been absolutely outstanding. I am so pleased that I chose Prestige and have recommended them to several people. First class care agency.

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for the lovely feedback, it's been a pleasure to get to know you and provide care for you.

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Review of
Prestige Nursing & Care (Leicestershire)
from Lizzie G (Daughter of Client) published on 22 April 2025

Submitted via Website • Report

Overall Experience

We had a meeting with Prestige to review mum's needs, they listened to mum's concerns & what support she felt she needed. My sister & I also were able to contribute to what the care package should consist of.
The ladies that visit mum to help her with various things are so kind, cheerful & professional

- nothing is too much trouble from loading the washing machine, washing up, making meals, to refreshing the dog's water!
The team are the same ladies so that mum knows who's coming & they come at the allotted time, leaving notes about the visit.
Mum really enjoys the visits with the ladies & she always speaks warmly about them.
The office team are just as good, ringing us to say that mum wasn't well & could they do anything to help to being available to visit mum to update the care package.
Since having the team, it has given my sister & I reassurance that mum is able to live independently with extra support. One of the best things we have done to keep mum's independence.

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for such kind words; it really has been our pleasure to help mum and it's so lovely to hear that it's given you some much needed respite!

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Review of
Prestige Nursing & Care (Leicestershire)
from M H (Wife of Client) published on 24 July 2024

Submitted via Postal Card • Report

Overall Experience

I find the Ashby office professional and helpful, staff are very friendly. Our personal carer is very good and deals with my husband in an excellent manner.

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you so much for the lovely feedback, it is a pleasure to provide care for your husband.

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Review of
Prestige Nursing & Care (Leicestershire)
from Lisa M (Mother of Client) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

Excellent care team- 2 to 1- for my son with complex care needs and learning difficulties. He has the best quality of life that we, together with his care team can give him, not just meeting his care needs etc. but enabling him to get out and experience lots of adventures, therefore promoting his independence.

Thank you Prestige Nursing & Care (Leicestershire)!

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Looking after your son is a privilege to all of our team that visit him. Thank you so much for this amazing feedback. I'm so happy that we make such a difference in his life!

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Review of
Prestige Nursing & Care (Leicestershire)
from Lorraine H (Mother of Client) published on 27 June 2024

Submitted via Postal Card • Report

Overall Experience

It's hard to review one occasion when every occasion is outstanding!
The service provided by this company is exceptional! Whilst the carer is absolutely fabulous at providing the care my son needs, those behind the scenes (in the office etc) are amazing. We, as a whole family, have never felt so supported.

Because of this company, our lives have seen great improvement. Thank you.

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you so much for the kind words, it has been an amazing opportunity for me to get to meet you and your son - I'm so happy you are happy with the care our team provides.

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Review of
Prestige Nursing & Care (Leicestershire)
from Benjamin H (Husband of Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience

Having moved to the area from Yorkshire, I had no idea of what care was available in Ashby-de-la-Zouch until I came across Prestige. I asked them to come and they did an assessment of our needs and to quote a well-known phrase - it started the ball rolling. In all my dealings over the months with Prestige,

I have found them to be very professional and efficient to cater for my needs relating to my wife. All in all, would I use them again? Yes.

Reply from William Starmer, Branch Manager at Prestige Nursing & Care (Leicestershire)

Hi Ben, thank you so much for the lovely words. I'm so happy you found your time with Prestige to be so positive. I hope all is well with your wife and wish you nothing but the best for the future.

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Review of
Prestige Nursing & Care (Leicestershire)
from Marlene J (Wife of Client) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

My husband's care was providing too much for me and my health was suffering so I decided I needed help with managing his routine. Carers now come 5 times a week to get him up, wash him and give him breakfast etc. They then clean the bedroom and the bathroom and put clean linen on the bed. If they have

time they will help and tidy the kitchen. Your staff always show compassion, treat him with kindness and keep safe his dignity.

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Review of
Prestige Nursing & Care (Leicestershire)
from J L (Daughter of Client) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience

Prestige cared for my mum for 2 years. They supported her to live independently in her own home. The morning visits they would go for a walk with her and made sure she was set up for the day ahead, making her bed and a sandwich for her lunch. The evening visit, they helped her shower safely and made

sure her home was secure for the night. Prestige also organised for a carer to take her to doctors and hospital appointments, sometimes at short notice. Mum, who was a retired nurse, appreciated their care very much. The carers were lovely and treated Mum with dignity and respect. I am a nurse myself and live some distance away from Mum felt confident in their care, I cannot fault their service and highly recommend them. A big thank you to all.

Reply from Katie Hunt, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for taking the time to share your experience of Prestige Nursing & Care, Leicestershire.

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Review of
Prestige Nursing & Care (Leicestershire)
from Jane C (Partner of Client) published on 8 March 2023

Submitted via Website • Report

Overall Experience

I am most satisfied with Prestige Nursing & Nursing.
We have been using them since March 2020.
Management check in with us every couple of months to review the caring team
We are happy to comply with this - it is welcome.
Carers are always on time and very willing.

Reply from Katie Hunt, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for reviewing Prestige Nursing & Care Jane.

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Review of
Prestige Nursing & Care (Leicestershire)
from Jayne S (Friend of Client) published on 7 March 2023

Submitted via Website • Report

Overall Experience

Prestige Nursing & Care (Leicestershire)have been going to my elderly friend for about six years. She is 92 now and her needs have significantly changed in the last year. We had a sudden and dramatic change last week in the care that she requires. The prestige office and caregivers going out to her

last week was incredible the support and assistance were amazing. Getting in touch with outside agencies ie occupational therapists and community therapists to get the equipment that we need to care for her. So this has enabled her to still live and be cared for in her home. Once again you have all gone above and beyond to help myself and her. Would definitely recommend prestige to care for my loved one.

Reply from Katie Hunt, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for the review Jayne, it is our pleasure to work with you and warming to know we can support to enable your friend to stay at home for as long as possible and as safely as possible.

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Review of
Prestige Nursing & Care (Leicestershire)
from Trish P (Client) published on 7 March 2023

Submitted via Website • Report

Overall Experience

Personally, I have been with Prestige Nursing for a number of years and I have found them very caring, kind, and thoughtful. In fact, I think they are excellent. They are always punctual and look after me well.

Reply from Katie Hunt, Branch Manager at Prestige Nursing & Care (Leicestershire)

Thank you for the kind words Trish, it is a pleasure to have cared for you and to continue to do so.

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Review of
Prestige Nursing & Care (Leicestershire)
from Fiona F (Daughter-in-law of Client) published on 27 December 2022

Submitted via Website • Report

Overall Experience

We live a considerable distance from my mother-in-law. It was therefore a worry when she sustained an injury and mobility issues, so we arranged additional support via Prestige. My mother-in-law became unwell due to entirely unrelated conditions and the team from Prestige looked after her needs, alerted

us to the changes in her condition and assisted in arranging medical help. The team have responded quickly to requests for additional support and have eased our worries.

Reply from Lisa Fisher, Marketing Operations Manager at Prestige Nursing & Care (Leicestershire)

Thank you for taking the time to share your experience of Prestige Nursing & Care, Leicestershire.

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Review of
Prestige Nursing & Care (Leicestershire)
from Denis N (Husband of Client) published on 28 March 2022

Submitted via Postal Card • Report

Overall Experience

My wife died last Saturday from Motor Neurone Disease. The professionalism from Prestige Nursing & Care (Leicestershire) looking after her has been outstanding, The admin team have both been amazing and tried to make her life more pleasant with continuous care. The carers have been absolutely brilliant.

So kind and dedicated to her. It's been first class. Thank you. I cannot thank you enough for your help during this awful time for my wife of 60 years.

Reply from lisa fisher, Marketing Operations Manager at Prestige Nursing & Care (Leicestershire)

Thank you for taking the time to write such kind words at such a sad time.

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Review of
Prestige Nursing & Care (Leicestershire)
from Laurence H (Client) published on 5 November 2021

Submitted via Website • Report

Overall Experience

I have been using Prestige Nursing & Care for three years the carers are very qualified and are good at their job but communication with the office could be better. Overall, I am very happy with the care that I receive.

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Review of
Prestige Nursing & Care (Leicestershire)
from Edna W (Client) assisted by family/friend published on 25 March 2021

Submitted via Postal Card • Report

Overall Experience

Reliable and they look after me well. Some go above and beyond, the others do as they should.

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Review of
Prestige Nursing & Care (Leicestershire)
from Nicola L (Client) published on 19 March 2021

Submitted via Website • Report

Overall Experience

Have always been more than happy with the care provided for my 19 year old son, a great team of carers who always make sure every aspect of my son's needs is catered for. Would highly recommend Prestige Nursing.

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Review of
Prestige Nursing & Care (Leicestershire)
from Sandra B (Client) published on 18 March 2021

Submitted via Website • Report

Overall Experience

After a number of spells in hospital and on release, needing some care help, someone kindly put me in touch with Prestige Nursing + Care, it was the best decision I ever made. The care that I get is second to none, I am always treated with the utmost respect and care and nothing is too much trouble.

The carers have always gone the extra mile to make sure I am happy with what they do. I have been looked after by other care companies and did not get the standard of care that I get with Prestige Nursing + Care. I could and always do recommend them to others.

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Review of
Prestige Nursing & Care (Leicestershire)
from Michael B (Son of Client) published on 18 March 2021

Submitted via Website • Report

Overall Experience

We don't know how we would have managed without the lovely and very caring team at Prestige. The hour-long sessions mean that mum is never rushed. She has been totally bedbound for almost 2 years now and she has never had a single bedsore thanks to the skilful care and vigilance of the wonderful ladies

who look after her so well. Thank you Prestige!

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Prestige Nursing & Care Reviews in Leicestershire (18)

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