"I was looking for someone to sit with my husband whilst I went out, at very short notice Prestige Nurses were able to help out, the field…"
Read all 19 reviews
Visiting Care from
£29
/ hour
Live-in Care from
£1,300
/ week
The Northampton branch of Prestige Nursing & Care has a reputation for quality home care services, operating in the areas of Northampton, Wellingborough, Rushden, Corby, Kettering and ... Read more
Care Provided
Visiting Care
Live-in Care
Nursing Care/Nurse Led Care
Dementia
Prestige Nursing & Care Reviews in Northamptonshire (19)
Reviews posted for members of Prestige Nursing & Care
from Denise S (Wife of Client) published on 12 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I was looking for someone to sit with my husband whilst I went out, at very short notice Prestige Nurses were able to help out, the field care manager came out to arrange things and a nurse came the next evening to look after my husband. I would thoroughly recommend this company for the help and professionalism.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely feedback. We were so pleased to be able to help you with such short notice. We love being able to help, especially as it was such an important evening for you to attend for your family.
from Janet H (Daughter of Client) published on 19 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We currently use Prestige's services to provide care for our mum when we take our respite breaks. The staff are fantastic, from the wonderful woman who visits and then efficiently arranges it all, to each of the carers who takes time to chat to our mum and see to her needs for the hour they are visiting
her. They are prompt, reliable and kind. It's such a relief to know our mum is being well cared for when we cannot be there. Thank you, Prestige!
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely review. We are happy to know you have peace of mind to be able to enjoy your breaks, and all the staff love seeing your mum!
from Debbie W (Client) published on 11 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been with prestige for about 6 months now. I have a team of 3 lovely ladies who help me out. They assist with jobs around the house. Meal prep take me to medical appointments and now helping me to get out and about, having suffering from anxiety after COVID and struggling to go out this is a
massive step for me & I thank them for this. Plus an office team of nice ladies who are always on hand when needed.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for this lovely review. It makes me really happy that we have been able to get you a team of ladies who you work so well with. We love that we are making a difference to your life in a positve way, and that we are all able to work together to get here.
from Glenn T (Client) assisted by family/friend published on 26 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very good care, a great help, very sensitive, very helpful, very caring, very accommodating. Very happy with the care, can ask anything.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for this lovely review. We are very happy you feel so pleased with the support you recieve. I know all of us love working with you.
from Sinead J (Daughter-in-law of Client) published on 25 June 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother-in-law was cared for brilliantly and was very comfortable in the home.
The team were very kind and looked after her needs. I would recommend this company to anyone in need of care.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for this lovely review. We have enjoyed supporting your mother in law, our staff have always said how lovely she is.
from Angela H (Niece of Client) published on 18 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very happy with Uncle's care. Prestige's staff and carers are very helpful, friendly and reliable. They genuinely do CARE. Uncle is happy and managing so much better with Prestige's help. I would definitely recommend them.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for this lovely review. It makes me so happy that you and your uncle really do feel the care that all of our staff have for their clients. We really do love supporting your uncle, all the staff say how much they enjoy his great sense of humour!
from Claire L (Client) published on 18 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent and friendly service all the staff are very friendly and helpful to me and my cat. They do what I want, some house work , feed the cat take me for a drive, and chat to me. Very good company.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for the lovely review, we all absolutely love supporting you and your cat, we are glad you are happy with us too!
from P N (Father of Client) published on 2 May 2024
Submitted via Website • Report
Overall Experience4.0 out of 5
We normally have one representative, which has differed through the years with back up hard to follow on short notice. All is good and happy, apart from when either side has to cancel due to life challenges.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely review. I know our staff members who do work with your daughter really do enjoy it!
from M D (Daughter of Client) published on 2 May 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum is very happy with the service and she looks forward to her weekly visits. She enjoys the company of the care staff and the conversations they share. Mum gets excited about her visits like it is a visit from a family member and siblings are extremely happy with the service Mum receives.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for such a lovely review. We are so happy to hear your mum is enjoying having her care staff come and support her, I know everyone who has met her thinks she is just as lovely!
from Michael S (Power of Attorney of Client) published on 2 January 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I've been involved with Prestige and seen what they have done for other people. I've bene very impressed and I wouldn't hesitate to have them care for me. My friend is very happy with the service, he gets looked after very well. I have never heard a wrong word said against them.
He has 24-hour care
and has six different carers all go above and beyond, he's taken out regularly socially and he's been taken to a seaside town twice for a holiday and loved every minute.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely review. We have really enjoyed supporting your friend for the past 15+ years, and I know the staff who work with him care for him deeply, and they have loved taking him on his holidays since Covid, and seeing him access the community so much more!
from T O (Client) published on 9 November 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I have a lot in common with my carer, we both love the same music. I have been encouraged to do lots of things such as swimming, gaming, shopping, and eating out. I have been helped to broaden my horizons. I’m very happy with Prestige.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)This is so lovely to hear, thank you so much for this lovely review. We are really happy you are enjoying being with our wonderful carer. We know that she really enjoys working with you too!
from J O (Client) assisted by family/friend published on 2 November 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have been looked after very well. Prestige has made it possible for me to stay at home. I'm happy and feel very lucky to have the care I have. I have fun with my staff. Staff looked after my husband first then myself. Have had Prestige as a care company for many years.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely review. We love helping you to stay at home and have the care and support that you need. We hope we get to support you for as long as you need us.
from I M (Friend of Client) published on 23 October 2023
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
All good, prompt mostly. Occasional no-shows due to sickness but on the whole very satisfactory.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your review. As your daughter has specially trained staff we have at times had to rearrange care for another day due to staff sickness. Thank you so much for your understanding and for working with us to ensure you and your family remain safe and well. We look forward to continuing to work with you.
from Cara T (Daughter of Client) published on 2 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Prestige has gone above and beyond to ensure my mum's needs are met. We initially met with the manager in Mum's home where she noted all our requests and then matched her carer to her after very careful consideration. My mother has very specific needs and engages with a certain type of person. They
need to be kind, gentle, a good listener, someone who can chat about cultural or sporting events and definitely someone who is interested in books and world affairs. An outward-looking person. She has certainly landed on her feet with her current carer who has been with her since we started the care package last January. We, as a family, are all very comfortable rubbing along with the carer as she is very easy to be with and it feels very natural to have her around. Over the months, she has built a warm, trusting relationship with Mum and we really couldn't be happier with the service she provides. We would like to add more care into the week but Prestige currently have a shortage of carers.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thanks for this lovely review, it has been an absolute pleasure working with your mother and finding her the right person to support her. We are so happy to hear how much our lovely care colleague has been able to fit in with her and provide such person-centred care. Hopefully, we will be able to find someone else soon for those weekend calls!
from David C (Client) published on 16 November 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
Prestige has looked after my mum for the last year and I have been very happy with the service that was provided. Everyone has been extremely caring and had mum's best interests at heart. I felt completely at ease as soon as I met the team and discussed mum's needs. As time went by we then increased
the package of care and this was done seamlessly. Considering there is such a shortage of staff within the industry, we rarely had issues with cover and I felt reassured that mum would be looked after every day, which was such a relief. I would highly recommend Prestige and have only thanks and gratitude for all their support during a difficult time.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your lovely review. We have all absolutely loved helping you support your mum at home and are so happy we have been able to provide this service in what is quite a challenging time for recruitment. We thank you for your kindness, support and understanding.
from Jane B (Mother of Client) published on 30 October 2022
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Used Prestige Nursing & Care for a number of years and found them very good and our carer is amazing with our son.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you so much for your review, we really appreciate it. We enjoy supporting your son and glad you are having such a positive experience with us.
from K B (Son of Client) published on 30 September 2022
Submitted via Website • Report
Overall Experience4.0 out of 5
The care plan agreed earlier this summer appears to have settled down now that the summer holiday period is over. Father is more contented with arrangements although the resolution of a less serious health issue has I believe helped to contribute towards this.
Reply from Vicky Greenshields, Branch Manager at Prestige Nursing & Care (Northampton)Thank you for your review, it is very much appreciated. We are glad to hear your father is happier with the current arrangements, it is a challenging time in social care recruitment and we are pleased we were able to take on this care package to provide support for your father. Please do not hesitate to contact us directly if you or your father have any comments or concerns.
from J H (Wife of Client) published on 10 June 2021
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband has had excellent help from the Prestige carers. Only one carer didn't 'fit' in very well - but she doesn't come to us now. Otherwise, we have found the carers to be very courteous.
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