Home Care Provider Owned by Radfield Home Care in Derbyshire

us to continue to care for mum at home. The care they gave mum was exceptional. They treated her with respect and allowed her to maintain her dignity. My sister and I were also cared for...with the team checking on us regularly.
Basically, without Radfield Care, we would not have been able to fulfil our promise to mum, that she could spend what was left of her life, in the home she had cherished for the last 70 years. I would recommend Radfield Care to anybody who finds they need support to care for their loved ones.

happen quickly. The manager and her team stepped in and this willingness to adapt to our complicated schedule has been exemplary. The lovely carers understand our need to be able to care for our Mum, and are happy to work alongside us. It is important to us that Mum feels safe with whoever is caring for us and equally that we can trust that she will be well cared for on the rare occasions when either myself or my sister are unable to be with her. We have no hesitation in leaving Mum's care to the carers, knowing that she will be looked after as diligently as we ourselves would do. I would happily recommend Radfield Home Care.

day centre has been a very welcome development, providing 5 hours of respite for myself and creative and mental activities for my husband. He also enjoys the 2-course lunch provided. The supervisor puts a lot of effort into preparing the crafts and activities beforehand which are themed according to the time of the year.
I would have no hesitation in recommending Radfield Home Care.

before but they were cancelled very quickly as always late or didn't turn up at all. Radfield are the complete opposite, we get a Rota each week stating who will be attending and at what time, they let us know if any problems occur quickly and efficiently and most of all my Grandad looks forward to seeing them each morning.
From a personal point of view he has been a thousand times better since Radfield have been attending as it gives him someone to talk to each day and just sets him up right for the day in question so Thank you.

realised what we'd first requested wasn't working. Not once did the manager moan.
She made myself and my mum feel at ease on our first meetings. She is very quick to reply to any enquiries I have had, even if the seem small and trivial to me.

with changes in care requirements put in place immediately and the manager even responding to requests made out of hours. The carers have all been lovely - very cheerful, friendly, caring and thoughtful. They plan ahead to think of activities that Dad would like and mix things up to make sure that he is always kept interested and stimulated. Overall, a brilliant service!

themselves. The care professionals carrying out the visits have been excellent, not only with the regular care duties but also companionship - Dad loves their chats in a morning! The team are happy to adapt to anything that needs doing, communication with management is easy and they're keen to make sure we are happy with the service by carrying out regular reviews. The app, which allows us to read a report on how Dad is and what has been done for him each morning, is really helpful. The most important thing is that despite thinking he didn't need carers initially, my Dad is very happy with all help they provide and as a family, it gives us peace of mind to know he's in safe hands. Thank you!

and his needs, in addition to being kind, caring, experienced and always punctual. I also really appreciate their flexibility in providing cover when I have to attend my own appointments elsewhere.

for my husband, allowing him to gain some independence.
I am particularly grateful for the free time it allows me. It has reduced the responsibility of 24/7 caring.
I would be happy to recommend and encourage others to partake in these sessions. Quality care and attention are imperative and this is provided by Radfield.
Huge thanks.

importantly everyone has cared about my parents’ needs. The manager has gone above and beyond to accommodate their fluctuating requirements and I cannot thank her enough! It has been very difficult at times but nothing has phased the manager and her team. I felt really anxious when I started looking around for domiciliary care for my parents. My parents weren’t used to having anyone in their home apart from close family, so the carers and care had to be just right. I checked reviews for Radfield Home Care Derby and they looked really good but you never really know until you’ve tried something for yourself do you. I never looked back! Well done to the manager for leading such a great team and service!

to help in any way they can, from making the bed and fixing earrings to taking out the bins and posting letters. The management are friendly ad efficient, conducting reviews to evaluate the effectiveness of the care given.

things on those days without worrying about Mum.
If any extra immediate tasks are required, they are put in place by the care manager and the carers see this through.
I like to read the comments that the carers have put on the app about what they have been doing and this always puts a smile on my face and I know Mum has had an enjoyable day.
The home care Mum is receiving is excellent and I would have no hesitation in recommending Radfield Home Care to anyone who is seeking home care.

The care provided is person-centred with my mum’s safety, wellbeing and preferences always at heart. A few months in we have had a review now and added different tasks to address mum’s changing needs - this has all been done proactively by Radfield, involving both me and Mum in an efficient but personalised and thoughtful way. Radfield have personally given me a great deal of reassurance and a peace of mind that my mum is safe and happy on the days they visit. I love to read the visit notes on the app they use to see what she has been up to with her carer. I would happily recommend Radfield Care to anyone looking for home care.

maintain a good nutritional balance in her meals and are rigorous with the meds. Mum looks forward to the Radfield visits and their reports are detailed and very important to us. Staff reviews of trends and changes have led to proactive suggestions that have, and will improve Mum's wellbeing. We find the home care provided to be excellent and would have no hesitation in recommending their services.

well.
The care coordinator has initiated any changes to Mum's care as soon as we have asked.
I cannot thank the team enough for all their help and would recommend Radfield Home Care Derby, Ashbourne & South Derbyshire, without reservation.

for a walk, playing dominoes or just watching a film or the TV if that's what he wants. They've all taken the time to learn what he likes and dislikes.
As time has gone on changing Dad's care package to meet his needs has been simple - just a call to the office and a chat with the care coordinator. All staff have been amazing. As a family, we would recommend the service of Radfield Home Care.

friendly and courteous, were also very professional and respectful and I cannot fault them in any way.