"I have no hesitation in recommending Radfield Care, Bath, in particular, the wonderful Christina who not only manages the service and her..."Read all 19 reviews
Radfield Home Care Bath, Keynsham & Radstock, named amongst the best home care groups in the country, brings exceptional home care and live-in care services to the Bath, Keynsham and Radstock areas.
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Radfield Home Care Reviews in Bath & North East Somerset (19)
9.6
Radfield Home Care has a Group Review Score of 9.6 (9.647) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.
I have no hesitation in recommending Radfield Care, Bath, in particular, the wonderful Christina who not only manages the service and her staff superbly, but also does a great deal of the caring herself, setting a very high standard for her staff to aspire to.
As soon as Christina and her team began looking after my mother, things looked up, and my mother's interest in life was reawakened. Every evening, Christina encouraged my mother to choose an outfit to wear the next day; she was there again the next morning to help my mother wash and dress, to add a necklace, and make the final choice of perfume.
And as the illness progressed, Christina and her team continued to work with superb professionalism, coping with all situations with great compassion, empathy and kindness.
Thank you, Christina, for bringing the joy and fun back to my mother's life as she neared her end. You truly are a carer in a million.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for your extraordinary review. Your mother was a wonderful lady to care for, and we truly enjoyed our pampering sessions, the laughter, and listening to her stories. There was never a dull moment during our visits, and it is incredibly rewarding to know that you appreciated the...
Very pleased with service. The carers and management support was very good, I see my aunt every week and she has been saying all the good things they supported with exercises, getting to walk, organised bed, commode and all other equipment needs. They are always happy and friendly. I'm so pleased that she is very well looked after.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you very much for your kind feedback. It is wonderful to hear about the positive impact our services have had on your aunt's care and well-being.
We strive to maintain high standards of care and support, and our management team remains hands-on to ensure all requirements are managed effectively. The team will be delighted to hear your positive comments.
My experience of my carer has - and - is been exceptional. She has a happy personality which helps when I'm feeling a bit 'down'. She is very knowledgeable which obviously gives me confidence. If she wasn't my carer, I'd like her to be my friend.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you very much for sharing your wonderful feedback regarding your experience with us.
We are so pleased to hear that you are delighted with the high level of professionalism, knowledge, and care provided by our staff. We also appreciate your recognition of our team going above and beyond; it is a pleasure to know the positive difference our work makes.
Mary is so grateful for the care given by Radfield Home Care. She totally relys on their support to ensure that she eats properly, takes her medication, blood pressure and has reminders of things that need to be done. Knowing that Mary has this care means it takes away all the anxiety she may have. As a close friend it has also meant that I am reassured that Mary is being well cared for.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you very much for taking the time to provide such fantastic feedback.
It is always a pleasure to support Mary. We are delighted to hear that our care has made things easier for her, as well as for the friends and family who care for her so dearly. The team truly enjoys the time they spend with her.
I am a next door neighbour to this client and would like to say that this team are extremely good. Reliable, punctual and are very good workers. Understanding always happy and caring. I have known this team for approx 12 months and would recommend to anyone.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you very much for taking the time to write a review about our service and our team. Its is wonderful to hear that you have been pleased with all aspects of the care we provide . Our team is dedicated to providing high-level
compassionate care , and they truly appreciate being recognised for their efforts.
Since the carers have been visiting and caring for my auntie I have nothing but praise and good things to say. They are so kind respectful;, thoughtful in many ways. They take pride in their work, and my auntie is happy with all they do for her in making her comfortable, to making her food, assisting with hygiene and helping to walk, as her mobility is difficult. They are a very good team.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Our management team has been working closely with the Reablement team, the Occupational Therapist, and her doctors to ensure your aunt is well supported following her hospital discharge. We remain committed to assisting with her daily needs, from grocery shopping to providing the necessary equipment for her mobility. I personally visit your aunt weekly to ensure that she h
Christina and her team are just wonderful. There is nothing that they would not do to ensure the safety and well being of my mother. They truly are life changing in the sense that they are ensuring she is able to remain in her own home, surrounded by everything she knows and loves. Every care and attention is given to ensuring my mother has the absolute best. Their kindness and the manner in which Christina and her team engage with my mother is so appreciated and important. I am so very grateful to have them to rely upon.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for this wonderful feedback. My team truly enjoyed looking after your mother; she is incredibly kind and appreciative of our care.
It is great to see such a positive transition from when we first started. Although she initially felt she did not need assistance, she now truly...
Radfield Homecare have provided excellent care for my mother and go above and beyond. They have made her life so much better and she is healthier and happier as a result. We feel so lucky to have found such an excellent company to look after our mum.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for your wonderful feedback. Caring for your mother over the last two years has been a rewarding journey for our team. It has been a pleasure to see her transition from being hesitant about receiving help to truly looking forward to our visits.
From what I can see all the carers are kind and diligent. Mum seems content to see them. I don't have much direct contact but the notes on the app are very helpful and pretty thorough. I would recommend them.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you very much for trusting us with your mother's care and for recommending our services.
The team truly enjoyed spending time with your mum and it is wonderful to know that we have helped make her days more enjoyable and fun. It is especially rewarding to see the improvement in how she has...
For a long while, Christina and mum would have fun each evening putting a choice of outfits together for the following day. Being helped to look smart and well-groomed again was a great boost to mum's general well-being. Then later, when things got much more difficult, Christina and her team were able to shift gear and cope efficiently and kindly with a now bed-bound patient. Not an easy task in a domestic setting! Thanks to their help, mum was able to stay in her own home until we got her into a nursing home.
Christina kept in close contact with myself and my sister, which was helpful and reassuring, particularly as we don't live nearby.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for this wonderful feedback. Mum was always a pleasure to be with, full of amazing stories and fun to be with, we used to have a lot of laughter sharing beautiful stories and life experiences. One of my favorite memories apart from the putting clothes together making mum fabulous...
We have been overly delighted with support Christina, Niki and the team have provided for my Mum.
They have all been so supportive, kind and amazing in not only supporting my mums care needs but for me and my brother too.
I cannot speak highly enough for the support from day one and each visit the positivity and overall care support has been first class.
All five starts from us !
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for this fantastic feedback. We are so pleased to know that we have exceeded your expectations and that you are all happy with us. We strive to deliver the support possible, so this is wonderful to hear, and we will share your comments with the team.
Very satisfied with the service provided. My wife has never complained about the carers during the time they have been coming.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for taking the time to provide a review of our service; your feedback means a great deal to us. It is always our pleasure to support your wife, and we will be sure to pass your kind words on to our wonderful team.
My brother has several care providers over the years - Radfield Home Care were by far the best. They gave fantastic physical care and also built up a personal connection so that both my brother and I considered them as friends. I always felt they had his best interests at the centre of his care. They stepped in at short notice when needed and took on the responsibility for ordering things such as continence pads. I feel privileged to have worked with this brilliant team of carers.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for your wonderful review; it means a great deal to us.We truly enjoys looking after him, and we always aim to provide the best quality of care through a person-centered approach. Building a strong relationship with him, yourself, the family and gaining trust was especially...
My uncle was cared for by Radfield for the last few months of his life and they made such a difference. Even though it was it was only a few months they built up a relationship with both him and family members. They always made sure he had choice over his meals which were freshly made by one of the team. I would highly recommend this firm to anyone looking for at home care.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for this wonderful review and recommendation, your kind words mean so much to all of us. We are delighted that our team has made such a positive impact into your uncle's life. It's a privilege to support him the care that he deserve, he is going to be missed by everybody. Best wishes from all of us.
My friend is happy with the service provided by Radfield Home Care Bath. My friend found the fact that she doesn't drop pills (medication) was very helpful, she is well cared of. My friend is happy to recommend Radfield Home Care Bath. She felt safe getting up and down the stairs.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thanks so much for spending the time to help our client write a review. It's good to know that she has a wonderful friend who supports and take care for her. She was always a joy to care for and at 97 she has an incredible mind with great sense of humour. She has thought us some life lessons which...
Very happy with the service, came at the right time, always give me the best and most professional carers. Would definitely recommend to people who ask for care. I needed to get my confidence back for living on my own and getting moving again, and go to the shops. With the help from Radfield Home Care Bath, Keynsham & Radstock I feel confident again. I will contact again if I require support.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for taking the time to review our service. It is always our pleasure to support you every morning, seeing your progress and your confidence to be able to do it all by yourself again and be able to go out on your own. This is the reason why we love what we do and seeing success...
This firm has gone above and beyond. Superb care at all times. Always attending to my special reports - even when I am being grumpy!
Highly recommended.
↩Reply from Maria Christina Trevenio-Steiner, Director / Owner at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much! And for recommending us too. It is always so rewarding for us to know that we have done well and have dealt with your emergency needs even at last minute "Rapid Response" It's great to hear that the level of customer service and organisation within the team is at a high level. We will of course pass this on to the team, who I know will be very proud. Best Wishes
Radfield has given me the service I needed. I can manage my personal care but it is an advantage to have a carer nearby (outside) the bathroom when I shower and the bathroom floor mopped and grab rails, shower pipes and basin rubbed over. It is helpful to have the bed made and toast and tea prepared by the carer and cuts the time it would take me to get downstairs from an hour to half an hour and less stressed. Thank you.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for taking the time to send us a review. We always aim to give the highest service and keep our clients happy. We appreciate all feedback and are always looking for ways to improve our service.
Thank you so much for the wonderful care you gave my dad. Every aspect of your service was first-rate, combining absolute professionalism with skills such as putting Dad and his family at the centre of everything and demonstrating kindness throughout. Despite being Dad's carer for a short period, we all felt we had known you for years. Your impact was that considerable.
↩Reply from Maria Christina Trevenio-Steiner, Director at Radfield Home Care Bath, Keynsham & Radstock
Thank you so much for your kind words and for taking the time to review our service. I can personally recall some of the laughter that was shared and your dad's remarkable life stories and felt that we've known your family for years. It was our greatest pleasure to support your dad, and your whole...
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