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Home Care Provider Owned by Radfield Home Care in Shropshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Radfield Home Care in Shropshire

Only the locations & reviews in Shropshire for Radfield Home Care are showing below.

View the details of all 30 locations (with 1193 reviews) owned by Radfield Home Care

Radfield Home Care Locations in Shropshire (1)

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1 Home Care Provider owned by Radfield Home Care in Shropshire
Radfield Home Care Shrewsbury & Oswestry

7 Frankwell, Shrewsbury SY3 8JY 

10 63 reviews
"The service we received from the team was excellent. They fitted carers to the physical, emotional and mental needs of my father. They…"   Read all 63 reviews

Radfield Home Care Shrewsbury & Oswestry is an award-winning provider of quality home care and live-in care services to people in the Shrewsbury and Oswestry communities. Radfield crafts unique care plans tailored specifically for each individual, focusing… Read more about Radfield Home Care Shrewsbury & Oswestry

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £39 / hour
  • Live-in Care from £1,700 / week

Radfield Home Care Reviews in Shropshire (63)

9.8

Radfield Home Care has a Group Review Score of 9.8 (9.794) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Paul L (Son of Client) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service we received from the team was excellent. They fitted carers to the physical, emotional and mental needs of my father. They worked hard to ensure that staff where made available for the changing needs of my fathers eg as more days and shifts in the day where needed. No job seemed too much
from care to house keeping.
Reply from Gemma Baugh, Care Manger at Radfield Home Care Shrewsbury & Oswestry

It has been a pleasure supporting your father. Thank you for taking the time to leave us a review. It is greatly appreciated.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Tony B (Husband of Client) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Shrewsbury Day Care is a beacon of light, it has given me (the carer) a new lease of life. My wife thoroughly enjoys what we call 'club' , it really is her happy place, which is a double bonus as I can also get some 'me' time knowing she is having a good time. She goes 6 times a month, I wish
it could be more; I am so lucky to have found it. The staff are absolutely brilliant, I cannot praise them enough for their care, friendship and professionalism. They truly are stars.
Reply from Gemma Baugh, Care Manger at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to leave us such a lovely review it really does mean a lot to us.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Joyce R (Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I, both in our 90s, signed up with Radfield in June 2023and have been grateful for our weekly visits. We have found the carers kind, respectful and we particularly enjoy their cheery manner. The office staff understand our need for a lighthearted approach and I appreciate their explanation
of the service available as and when our needs change
Reply from Gemma Baugh, Care Manger at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking your time to leave us such a positive review, these are greatly appreciate. The care professionals enjoy visiting you and are very fond of you both.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from K A (Wife of Client) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have a daily morning care call for my husband, in his late 70s with Parkinson's; with different carers each day we find all the carers are professional, caring and non-judgemental about the situation in front of them or our home. Of course, some carers we feel bring more and we enjoy those who bring
an encouraging vibe, establish rapport with the caree, and give attention to detail to the tasks. We appreciate that they pick up on changes in both physical condition and mood.
We've found that the office team is very responsive to our requests and always contactable.
Reply from Gemma Baugh, Care Manger at Radfield Home Care Shrewsbury & Oswestry

Hi thank you so much for taking your time to leave us a review, we really appreciate your lovely comments.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from L W (Daughter of Client) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used Radfield Home Care Shrewsbury to provide visiting respite care for my Mum whilst we were on holiday. The idea was to do a daily visit to check she was Ok while we were away and to carry out any tasks needed during this time - such as shopping, cleaning, laundry etc or to deal with any medical
issues at home that may have cropped up.
The ten day spell went absolutely as we had hoped it would with my Mum getting on really well with all the visiting carers - thoroughly enjoying the company and a chat whilst we were provided with the peace of mind of knowing that help was available should it have been needed.
From the initial visit to complete the assessment and discuss the process Radfield made the whole scenario really easy and worthwhile. We have asked to stay now in a position where we can repeat this process in the future - even for shorter periods.
We thoroughly recommend the company, its staff and the idea of short term respite care.
Reply from Gemma Baugh, Care Manger at Radfield Home Care Shrewsbury & Oswestry

Hi thank you for taking your time to leave us such a lovely review it is most appreciated. We look forward to seeing your Mum in the future.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Jane B (Daughter of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Dad left hospital, we were anxious about how we would meet his care needs. Thanks to Radfield, Dad made a smooth transition home, achieving his post-surgery dream! Well briefed carers were on hand from Day 1 to reassure and advise. Carers show initiative, tailoring provision and passing key information
on to us and each other. A range of carers with different life experiences and thoughtful scheduling mean that there is a good mix of continuity and variety for Dad who can grow connections with carers during visits. Day to day, the app is brilliant, reassuring us that all is well and highlighting any necessary actions. The central team's oversight means that care is coordinated and responsive. Queries are dealt with quickly and requested changes accommodated. I wouldn't hesitate to recommend Radfield - there is an attention to detail and level of care that I didn't expect would be possible. With them, Dad can stay in his own home, in the community he loves, a great result!
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us such a positive review this is really appreciated. It has been our pleasure to be able to assist your Dad so that he remains in the community, connected to what matters the most to him.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from S L (Son of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Radfield as I liked each member of staff I interacted with when choosing a care provider for my 91 year old father.
Since the outset the experience has been fantastic. It's been more than a year since we started evening support for my father and it works superbly.
The carers are professional,
friendly but respectful and systematically patient and positive.
I feel my father is in the safest of hands when they come. One of his carers on the Radfield team is a national award winner. That says it all for me.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us a positive review. The care team that support your father really do enjoy spending time with him.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Andrew R (Son of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Radfield Home Care to be very professional in all they did. The staff, both in the office team and all the carers were very pleasant to deal with and always acted positively to any concerns we encountered. We have no hesitation in recommending Radfield Home Care.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us such a positive review this really does mean a lot to us here at Radfield Home Care.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from G M (Father of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late wife, who was herself a social worker,, always spoke very highly of Radfield. When my son, who has a life limiting condition, started being really unwell and needed more care at home, I had no hesitation choosing Radfield. I've not been disappointed. The carers are kind and efficient, and, fair
to say, just wonderful in the case of the more regular carer we've had the pleasure of having. For their part, I've always found the office staff very helpful and accommodating. A highly commendable organisation.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking your time to leave us such a positive review, it really does mean a lot to us.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from M D (Wife of Client) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield carers have been looking after my husband for three years now and they have always carried out their work with skill and good humour. Always on time and complete their tasks to a very high standard, especially the personal care which has ensured that his skin is in excellent condition even
though he is confined to a wheelchair.
As my husband's dementia has become much worse recently they have really supported me in dealing with his challenging behaviour, and as he now needs full time nursing care in a residential setting I will be always grateful that I found such an excellent company to care for him, both at home and at the day centre where he looked forward to going every week.
Thank you everyone, those of you in the office who always made sure that I was alright and the visiting staff whose conversations I will miss very much. I cannot recommend you highly enough.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking your time to leave us such a positive review. It was our pleasure to support your husband in the last three years, our care team made such good connections with both your self and your husband. Please do keep in contact with us.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Caroline M (Daughter of Client) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world.
Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care
he receives.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to do a review. It has been a pleasure to support your father over the last 12 months.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Caroline E (Daughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship
calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for your review, it is greatly appreciated. It has been pleasure for our care team to be involved with your parents care.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Jane P (Daughter of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care.
Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us.
each member of staff greets Mum at every call treating her with respect and allowing her to
make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it.
Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them.
Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you very much for taking the time to leave us a review, it has been a pleasure to be visiting Mum over the past two years we have formed a great relationship, and will continue to support Mum going forward.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Sandra H (Daughter of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has
become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to leave us a review it is greatly appreciated. It's a pleasure to be involved with your Mum's care.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from katie m (Daughter of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting
and chatting with Daddy as the company is always welcome.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to leave us a review. The care professionals that visit Dad have formed a really good relationship with him which is lovely to see.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Sally L (Daughter of Client) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through
the app, and communication with company is brilliant. Highly recommend.
Reply from Karen Corcoran, - at Radfield Home Care Shrewsbury & Oswestry

Thank you for taking the time to leave us a review it is greatly appreciated. It has been a pleasure to meet your relative and get to know her as a person.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Deborah G (Wife of Client) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations
was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to write a lovely review. It means a lot to us and our carers to be able to support the client and their families at such a difficult time. Person-centred care, dignity, and respect are very important to us and I will pass your kind words to our wonderful carers.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Derek G (Client) assisted by family/friend published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want
from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for the wonderful review, dignity, respect and privacy are very important to us and asking for consent to process allows the client to make changes if they would like on the day. Thank you once again, I will pass on your lovely review to the care team.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Erik N (Son of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they
were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for taking the time to write a review. I am so pleased to hear you was very happy with all the care that was provided. Our care team work very hard to promote and encourage independence, and maintain a clients home to a high standard, so they can live comfortably and safe, knowing they have their team of excellent carers with them. I will pass on your lovely message to Dad's team. Thank you.

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Review of

Radfield Home Care Shrewsbury & Oswestry

from Clare L (Daughter of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability.
It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there
are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
Reply from Sonya Cole, Registered manager at Radfield Home Care Shrewsbury & Oswestry

Thank you so much for your wonderful kind review and for taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in Mum's care. It is our pleasure to provide care for your mother. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.

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Awards / Recognitions (8)

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