Home Care Providers Owned by Radfield Home Care in Merseyside

Excellent service friendly caring. I am very happy with the service I receive.

I have been very pleased with Radfield. The carers are kind and efficient. I am able to get a full shower which was the main point. They are sensitive about aches and pains I tell them about. They also ask me if there is anything else they can do and do small chores that help me. Many off them have good senses of humour and their company is fun. I always feel respected.

We have used your company for a number of years and the service has always been excellent, no matter which carer comes here they always treat my husband with great care and dignity. It is a great relief for me knowing I can go out shopping and know he is safe and also to know my home is safe, that means a lot to me. Each carer is always willing to go the extra mile for me and help me any way they can.

This service has given the family peace of mind knowing that mum is cared for every day, when we are not able to get to her. She gets on well with the carers and they are very attentive to her needs.

The team ensured everything was done safely and the app updates were a real lifeline for us as a family. Thank you so much - the team at Radfield ensured dad could stay in his apartment for as long as possible.

Our experience to date (interrupted by Joan's hospital condition at the moment) has been exemplary as always. Our carers have been assiduous in their attention and nothing has been too much trouble, and when and if she returns, we hope to renew acquaintance with the lovely people again.

Overall very good. Even carers new to my mother do a very good job immediately. Everyone is very professional.

Concluding months of 15-month cardiac rehab under the care and encouragement of Radfield. Improving from bed-bound, 24 hour care to single 2-hour visit per week. Faultless service throughout this period and very easy to achieve change. All carers are professional, respectful, clean, smartly dressed and timely. Arrangements are made clearly, with sufficient warning and definition. Emergency and other contacts are swiftly dealt with.

Excellent service, as always nothing is too much trouble. I chatter a lot and forget things but no one has ever made me feel odd.

Very content with the service.

I am happy with the care we receive.

Absolutely fantastic, both mentally as well as physically I've been helped (without even asking for help when I've been upset or worried or bothered about something - just great they've been). I could go on forever... Thank you to all concerned.

We would be happy to recommend her to anyone looking for a live-in carer, she is pleasant, polite, helpful and obliging whilst making sure he took medication, changed clothes and had some exercise.

We have been very pleased with Radfield. The carer always arrives on time and my husband is delighted to see her. She has adapted to his needs as they change. It is beneficial to him that he has the same carer for each session, due to his dementia. She is very willing to take him out swimming, singing and memory cafes and to spend time with him doing jigsaws, colouring, etc.

I am very pleased with the ongoing service I am receiving. The staff are warm and friendly and always eager to help and any task is not too much for them to do. I would happily recommend Radfield care to any of my friends and neighbours.

All the staff are known to him, he likes recognising the same faces. He has autism and all the carers understand and respect this. Communication with the office is always good and they are flexible to any change of plans even if it is at short notice. Thanks Radfield.

I am happy with the care I receive. Always helpful

Quite happy with service.

We have been using Radfield Home Care for over a month now. Apart from the mutual teething problems of getting to know how times work, we have been blown away by the attention to detail. The forethought that has helped us with any issues that may arise and the overall care that has gone into every hour that the carers spend with their client has been so reassuring. Any time I have called, there has been an immediate response. We could not have wished for a better service.

Following a long stay in hospital mums previous care package had expired and a new package was needed with increased calls. We requested Radfield based on prior knowledge of the company and thankfully they were able to take mum on. The initial assessment process was managed quickly & efficiently. The carers were friendly, helpful, respectful and looked after mum very well over the following 18+ months. I particularly liked the ability to review the call notes via the app, especially while away on holiday, etc. Mum's care needs continued to increase over time and Radfield was able to adapt & respond to this, however eventually as she required 24 hour care a move in to a Care Home became necessary. Mum & I would like to thank all the staff at Radfield for their outstanding care & support, and would highly recommend them..