Home Care Provider Owned by Radfield Home Care in Merseyside

Reply from Denys Hall, Operations Manager at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you very much for taking the time to provide such a positive review. All of the points mentioned are a credit to our processes and people, which we are so happy to receive. We always do our best to overcome any teething issues that can naturally occur in the earlier stages of services - our objective is to provide high quality care to our clients. Your feedback is excellent, which we will share with the team.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We really appreciate you taking the time to review our services and to read the positive comments makes all our jobs worthwhile. Every day we aim to provide quality care that positively impacts our clients - reading your review supports this. We are blessed to have a team that works so hard to achieve these outcomes and we'll make sure this is shared with the wider team. We are very grateful for the review and recommendation - thank you.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We are so happy that you've taken the time to review our services and provide such positive feedback. I know the team have been very concerned given the recent turn in events, however, we are pleased that you are on the road to recovery. We will be doing everything we can to support you during your recovery period.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We are absolutely delighted to receive such a positive and kind review of our services. Our aim is to ensure good client and family satisfaction within the service, so we are pleased to read that this is being achieved. We understand the demands that families can face when looking after a loved one, so we are really happy we are able to provide extra support to relieve any pressures.

Reply from Dave Bellis, Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you so much for taking the time to review the service. We value the confidence you have in our operations and are delighted you would happily recommend our services to others.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you so much for providing a review of our services and what a pleasure it's been looking after your mum. We are really pleased with this review, which we'll be sharing with our team.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

Thank you for such a really positive review about our services. Providing high quality care is our objective and your feedback supports this, which is so good to read. I'm pleased the bespoke plan of care is effective and we love it when clients or families pop in for a catch up with us.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We love reading reviews like this and all of your positive comments are truly appreciated. We are proud that our team had such an impact and we hope that your mum is settling into her new home.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We really appreciate the review of our services. It's important families have a well deserved break within their caring roles. So, reading that you know your son is in capable hands while you run your errands is fantastic.

Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & Ormskirk

We really appreciate you taking the time to review our services - your review represents key elements of what we aim to provide for our lovely clients.