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Home Care Provider Owned by Radfield Home Care in Merseyside

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Radfield Home Care in Merseyside

Only the locations & reviews in Merseyside for Radfield Home Care are showing below.

View the details of all 29 locations (with 1228 reviews) owned by Radfield Home Care

Radfield Home Care Locations in Merseyside (1)

1 Home Care Provider owned by Radfield Home Care in Merseyside
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Radfield Home Care Liverpool North, Sefton & Ormskirk

3 Mount Pleasant, Waterloo, Liverpool L22 5PL 

9.8 143 reviews
"I am very pleased with the ongoing service I am receiving. The staff are warm and friendly and always eager to help and any task is not too…"   Read all 143 reviews

Offering exceptional home and live-in care services, Radfield Home Care Liverpool North & Sefton commits to delivering compassionate and high-quality care. Services include personal care, meal preparation, housework, and dementia care, designed to meet… Read more about Radfield Home Care Liverpool North, Sefton & Ormskirk

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36.75 / hour

Radfield Home Care Reviews in Merseyside (143)

9.7

Radfield Home Care has a Group Review Score of 9.7 (9.725) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Pauline R (Client) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the ongoing service I am receiving. The staff are warm and friendly and always eager to help and any task is not too much for them to do. I would happily recommend Radfield care to any of my friends and neighbours.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe want to thank you for taking the time to provide such an excellent review of our services. It's important that you feel comfortable and confident with our team and it's evident that this is the case, which is great feedback. We also really value the fact that you would recommend our services to others - we really appreciate it.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Liz M (Daughter of Client) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had care and support from Radfield care since July 2024. All the staff are pleasant, friendly, reliable, sympathetic. We have not had any negative experiences.
All the staff are known to him, he likes recognising the same faces. He has autism and all the carers understand and respect this.
Communication with the office is always good and they are flexible to any change of plans even if it is at short notice. Thanks Radfield.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for such a glowingly positive review of our services. Reading such feedback really makes what we do as a team every single day so worthwhile. Reading the positive impact this has on you, your family and your dad is really important. We are super proud of our team in enabling us to receive such fantastic feedback. Thank for taking the time to share this - we really do appreciate it.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J M (Client) assisted by family/friend published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always find the service excellent, and if I need any help both the office and our carer go out of their way to support me.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThe team are delighted to receive this excellent review, which we really appreciate. Our aim is to provide excellent services, so we are so pleased to read that this is being delivered. It's a pleasure supporting you to live at home and someone from the office team is always on hand, when needed.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J P (Client) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care I receive. Always helpful
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for such a positive service review. We are pleased to read that you are happy with the service and the team are always helpful.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from B C (Client) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite happy with service.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for such a positive review about our services and the feedback that you are happy with our service. It's a pleasure supporting you to live at home.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from K D (Client) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been using Radfield Home Care for over a month now. Apart from the mutual teething problems of getting to know how times work, we have been blown away by the attention to detail. The forethought that has helped us with any issues that may arise and the overall care that has gone into every hour
that the carers spend with their client has been so reassuring. Any time I have called, there has been an immediate response. We could not have wished for a better service.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you very much for taking the time to provide such a positive review. All of the points mentioned are a credit to our processes and people, which we are so happy to receive. We always do our best to overcome any teething issues that can naturally occur in the earlier stages of services - our objective is to provide high quality care to our clients. Your feedback is excellent, which we will share with the team.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from T H (Son of Client) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a long stay in hospital mums previous care package had expired and a new package was needed with increased calls. We requested Radfield based on prior knowledge of the company and thankfully they were able to take mum on. The initial assessment process was managed quickly & efficiently. The
carers were friendly, helpful, respectful and looked after mum very well over the following 18+ months. I particularly liked the ability to review the call notes via the app, especially while away on holiday, etc. Mum's care needs continued to increase over time and Radfield was able to adapt & respond to this, however eventually as she required 24 hour care a move in to a Care Home became necessary. Mum & I would like to thank all the staff at Radfield for their outstanding care & support, and would highly recommend them..
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe really appreciate you taking the time to review our services and to read the positive comments makes all our jobs worthwhile. Every day we aim to provide quality care that positively impacts our clients - reading your review supports this. We are blessed to have a team that works so hard to achieve these outcomes and we'll make sure this is shared with the wider team. We are very grateful for the review and recommendation - thank you.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from M H (Client) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
24/7 care on discharge from cardiac surgery. Complete package generated quickly, accurately, and comprehensively, immediately tested in reality and adjusted accordingly. Every attendance on time, complete, professional and friendly, a heavy burden undertaken with confidence. All concerned in delivery,
supervision and relevant management consulted with me and feedback positively encouraged. Experience compares favourably with hospital which went before. Exceptional performance for a very reasonable price.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe are so happy that you've taken the time to review our services and provide such positive feedback. I know the team have been very concerned given the recent turn in events, however, we are pleased that you are on the road to recovery. We will be doing everything we can to support you during your recovery period.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Mary S (Relative of Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot express how happy I have been with all the help that Radfield have provided. All the staff have been so lovely with her and if there have been any problems with her, they have always gone far beyond their duties. The pressure they have taken off me has been immense and I cannot thank them enough.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe are absolutely delighted to receive such a positive and kind review of our services. Our aim is to ensure good client and family satisfaction within the service, so we are pleased to read that this is being achieved. We understand the demands that families can face when looking after a loved one, so we are really happy we are able to provide extra support to relieve any pressures.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from C B (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Whilst it is still early in the home care journey, I have found Radfield to be professional and empathetic in their care for my mother. After 42 years of caring for others during her nursing career, the transition to mum requiring care herself has not been without its challenges. Radfield have been
understanding in their approach, and I am confident in their care for her, and I would happily recommend to others who are now faced with the decision to provide home care for their loved one's.
Reply from Dave Bellis, Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you so much for taking the time to review the service. We value the confidence you have in our operations and are delighted you would happily recommend our services to others.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from M D (Son of Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Radfield have been caring for my elderly mum since July 2024. All of their staff members have been brilliant throughout this time. The carers are punctual, professional and always treat my mum as their priority. Nothing is too much trouble and, if any alterations have been needed to the care plan, Radfield's
office team are always accommodating. Overall, Radfield provide total peace of mind, and offer excellent value for money. I would not hesitate to recommend Radfield unequivocally.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you so much for providing a review of our services and what a pleasure it's been looking after your mum. We are really pleased with this review, which we'll be sharing with our team.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from D G (Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the care I have been having from Radfield and the carers have been very respectful of my needs. I will recommend them to all my friends when they need them.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for taking the time to review our services and provide such a positive review. It's always pleasing to hear that our care team are respectful and we appreciate the recommendations - that is very kind of you.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J B (Wife of Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All carers kind and thoughtful. Always on time and very professional. Would recommend them to anyone needing assistance and care.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for taking the time to provide such a positive review about our services and also for your recommendation - it's really appreciated.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J S (Client) assisted by family/friend published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful and caring team. Very helpful and look after me very well. Always take time to talk to me and I feel very cared for. Thank you Radfield.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for taking the time to provide such a positive review - we really do appreciate it.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Susan R (Daughter of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Home Care have been helping with my mum regularly for 5 months now. Mum is in her late 90's and was recently diagnosed with dementia which is mild at the moment. She is also housebound but actually lives on her own. Radfield supply just the extra help I need so I know someone has been there
to make sure all is ok, and drinks and meals are provided but more importantly that mum has had some friendly company. The Radfield staff were very understanding and easy to talk to. A plan was tailor made for my mum and they take a lot of information on board to do this. Mum has found all the carers really friendly. It is no problem to pop into their office and ask questions or update things. They make you feel at ease and you also feel very secure with the service they provide.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for such a really positive review about our services. Providing high quality care is our objective and your feedback supports this, which is so good to read. I'm pleased the bespoke plan of care is effective and we love it when clients or families pop in for a catch up with us.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from J J (Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased by the help given to me since when I first had carers.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for taking the time to provide such a positive review about our services. It's great to read that you are pleased with our services.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Colette G (Daughter of Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers have been wonderfull with my mum. They go above and beyond . She came out of hospital before Christmas and radfield care stepped in to provide her care . I have felt happy knowing someone is going in to mum. Excellent care company would recommend to anyone .
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you very much for taking the time to review our services and provide such wonderful feedback about our care team. We understand how difficult it can be for families and we are here to help wherever we can. Thank you for the recommendations.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Barbara M (Daughter of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now moved into a Care Home but during the last 10 months in her own home Radfield care were indispensable. They were so caring, kind and respectful towards mum and made sure that she got washed and dressed, ate and drank, took her tablets and was comfortable. We were struggling to cover all
Mum's needs and Radfield carers gave us peace of mind. Communication was great and they often went above and beyond to make sure that Mum was safe and well - letting us know when there were any concerns. We would definitely recommend Radfield Home Care if you're looking for extra help for yourself or your loved ones.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe love reading reviews like this and all of your positive comments are truly appreciated. We are proud that our team had such an impact and we hope that your mum is settling into her new home.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from L W (Client) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very grateful for the support I receive from Radfield. The carers are all so kind and caring.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkThank you for reviewing our services - it's a pleasure helping you to remain living independently.
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Review of

Radfield Home Care Liverpool North, Sefton & Ormskirk

from Nicky G (Mother of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the carers from Radfield Home Care that come to help at home have been so lovely, sincere and very caring. They use their own initiative, they are very attentive and pickup his needs very quickly. Nothing is an effort. I have been able to run errands knowing my son is in capable hands.
Would
definitely recommend Radfield.
Reply from Denys Hall, Operations Director at Radfield Home Care Liverpool North, Sefton & OrmskirkWe really appreciate the review of our services. It's important families have a well deserved break within their caring roles. So, reading that you know your son is in capable hands while you run your errands is fantastic.
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Awards / Recognitions (8)

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