Home Care Providers Owned by Radfield Home Care in Wiltshire

Radfield Home Care logo
Award winner
Group Review Score

Only the locations & reviews in Wiltshire for Radfield Home Care are being shown.

Radfield Home Care Locations in Wiltshire (1)

Loading...
1 Home Care Providers owned by Radfield Home Care in Wiltshire
Radfield Home Care Chippenham & North Wiltshire
Suite A, First Floor, 3-4 New Road, Chippenham SN15 1EJ
9.830 Reviews
Radfield Home Care
Radfield Home Care Chippenham & North Wiltshire
"I have had the support of Radfield Care in Chippenham for the last 3 years, initially when my dad needed more care with dementia, and then..."Read all 30 reviews
Visiting Care from £38 / hour|Live-in Care from £1,600 / week

Radfield Home Care Chippenham & North Wiltshire in Chippenham provides distinguished home and live-in care, including medication assistance, personal care, housework, and respite care. They are dedicated... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Radfield Home Care Reviews in Wiltshire (30)
9.7

Radfield Home Care has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Radfield Home Care
Loading...
Showing 30 reviews matching selected criteria
Review of Radfield Home Care Chippenham & North Wiltshire from M B (Client / Service User) published on 6 May 2026 Submitted via Postal Card
Overall Experience

I have been very satisfied with the services supplied by Radfield carers and am very happy to recommend them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Jeremy F (Son of Client) published on 6 May 2026 Submitted via Website
Overall Experience
I have had the support of Radfield Care in Chippenham for the last 3 years, initially when my dad needed more care with dementia, and then as my mum's mobility worsened. Without their unstinting help my parents would not have been able to stay independent in their own home. The whole team, from the management, office staff and individual members of the care team, all have offered an outstanding service; always adapting to the changing needs, flexible and responsive to emergencies, always professional and focused on providing care and support at all times. They have safeguarded my parents on numerous occasions waiting for paramedics, and flagging up any concerns and offering advice and guidance on the steps to ensure the best care is always provided. I cannot fault the level of commitment the team has given me and my parents, going above and beyond whenever it was needed.

If you are looking for some home support then I can unreservedly recommend Radfield, you'll be in very safe hands.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Kevin R (Son of Client) published on 30 April 2026 Submitted via Postal Card
Overall Experience

Dad has been a client of Radfield Home Care for several months now. The staff members who visit are all caring and very friendly and are proactive in looking for what Dad needs at any given time. They have reliably attended within the timescales agreed and have been able to gain Dad's trust. Not sure what the future holds but we have a reliable care regime provided by staff who clearly think a lot of Dad.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for the kind review Kevin and we will of course share it with all the Team.. Your Father is very well liked by our Care Staff, they look forward to their visits and they enjoy providing support and assistance for him. We hope to continue with our Care for him for some time to come. Thank you again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Gillian Louise R (Partner of Client) published on 27 April 2026 Submitted via Website
Overall Experience
I would like to thank everyone on the team of Radfield home care. They are all very kind and supportive and have given me a peace of mind for when I'm not able to be at home with my partner who has problems with mobility and short term memory loss.

I would highly recommend them, all the carers are lovely and the office team is very responsive to my requests and always contactable. Thank you

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you very much for the positive and kind review. We very much enjoy our visits to your partner - the team always appreciate the interesting conversations and good humour during their time there. We are very pleased that the routine has worked well and equally glad that you know we are there to support you both. Thanks again for your lovely words.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from F S (Daughter of Client) published on 10 March 2026 Submitted via Website
Overall Experience

The entire Radfield team from carer through to business owner deliver a professionally seamless, loving and respectful service that supports my mum to live in her own home and provides her wider family with comfort of knowledge that the team can deliver the flexibility to support us all.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Hello FS, thank you very much for your kind words and warm review. We very much enjoy being able to support and assist your Mother and are grateful for the trust that you and your family have in us all.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Caroline H (Daughter of Client) published on 22 October 2025 Submitted via Website
Overall Experience

We moved to Radfield, Chippenham, from another local carer provider and the improvement in quality of care was remarkable. The carers were professional, friendly and willing to help in any way they could. They seemed to be in good contact with those running the business. They also acted with integrity at the end of the care period, which was very reassuring to see.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you very much Caroline for the generous review which we will of course share with the Team here. We were very pleased to be able to support and assist with your family member and she remains very much in our thoughts. Kindest regards and best wishes.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Laura R (Sister of Client) published on 19 September 2025 Submitted via Website
Overall Experience
When my widowed sister was diagnosed with Alzheimer's disease and began to struggle with memory issues as well as keeping her home safe, I was extremely concerned for her wellbeing. As I live outside the UK and she was determined to remain at home and independent, she agreed to have Home Care, although resisted initially.
From our very first meeting with Radfield Home Care, we both felt we had made the right decision. They were so very kind, considerate and non judgemental and instantly put us at ease.
My sister enjoyed their visits and referred to them as her friends. Their support and communication was excellent throughout, always keeping me informed and ensuring my sister's needs were met with dignity and respect.
When my sister became unwell and prior to hospital admission they rallied round and went above and beyond their duties to keep her comfortable and safe.
I wholeheartedly recommend Radfield to anyone looking for truly dedicated and compassionate care.

Thank you to the team.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for the very kind words. It was a privilege to support your sister, and she is enormously well-liked by the whole team. She was always so welcoming and friendly during visits, and we looked forward to seeing her. We are happy that we could help make a difference, and we will definitely stay in touch with her. Thank you again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Phillip O (Son of Client) published on 15 August 2025 Submitted via Website
Overall Experience

We couldn't be more satisfied with the care provided to our father. Without their help, he could not have stayed in his own home and close to his long-term partner. You got the feeling that Radfield's staff, both home care and management, were driven by the desire to provide care, rather than run a business. They treated him as a friend, while still providing all the support he required. At the same time, they kept in touch with the family, giving suggestions to ensure he had the best of care.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for your kind words and great review. Your Father, as you say, was a great friend to our Team and they were very fond of him. Everyone benefitted by having a small. highly focussed, support team specifically for him and we were able to provide the best possible care where we could. Thanks again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Nick A (Client / Service User) published on 2 May 2025 Submitted via Website
Overall Experience

I have to ring the office to remind them that I haven't received a rota most weeks .This would be helpful in knowing what time the carers are coming.The care that I do receive is good and satisfactory. The staff are pleasant and understanding and we enjoy a good laugh.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thanks for the kind words. We have been fortunate to have supported you for quite some time now and you are very popular with the team who all look forward to their visits - and they definitely have some funny moments with you! The concern you had over rotas has been addressed and should now meet your requirements. Thanks and best wishes.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from John W (Client / Service User) published on 2 May 2025 Submitted via Website
Overall Experience
The choice of a care provider is not an easy one to take for a number of reasons. I therefore count myself lucky that a few months ago I was introduced to Radfield. Throughout all my dealings with them I have been treated as a person with my own individual requrements, rather than having to fit into a particular mould.
I was fortunate enough during my selection process to witness at first hand the interaction between some of the members of staff, and I was impressed by how well they worked as a team from the managing director down. That clinched it for me, and I am delighted to say. I have not been disappointed.
The staff turn up on time, are cheerful, good listeners, exceptionally willing and non-judgmental, but equally important perceptive and self motivating. As one with deteriorating eyesight this is a great benefit.

All in all, Radfield are a good bet.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for your very generous praise. As you know, the whole Office Team have been heavily involved in your Care Planning and it has been an invaluable experience for us - we have been able to gather good feedback and ideas from yourself and this has contributed to the changing face of care...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Barbara G (Wife of Client) published on 1 May 2025 Submitted via Website
Overall Experience
Although it's still early days , we have only been getting assistance from Radfield for a few weeks for my husband .
Things are progressing well.they have been so kind and caring of him , with his advanced dementia and ill health..

I can't thank them enough for their support to me also . Long may it continue

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you very much for your kind review. You provided this review several months ago now and the levels of care that we provide for your Husband have subsequently increased. We are proud to support wherever we can and look forward to continuing to assist both of you. Kind regards and best wishes

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from C M (Client / Service User) published on 28 April 2025 Submitted via Postal Card
Overall Experience
I am completely content with the service provided. I have been supported through some very difficult situations with compassion and complete confidentiality.

I recommend it to everyone concerned.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Many thanks for your review and kind words - we have really enjoyed our time together with you. You have had some difficult situations to face but you have also faced them with humour and good-will. We have been proud to support you wherever we can and look forward to spending more time in your company.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Wendy B (Daughter of Client) published on 28 February 2025 Submitted via Website
Overall Experience
I cannot rate Radfield Home Care Chippenham highly enough!
Over the past 2+ years they provided the highest level of care to both my parents.
From their first assessment, they were respectful and caring. Understood my parent's needs and gave invaluable guidance and advice on various issues. They were wonderful in helping us navigate our way through assessments, obtaining equipment etc. They were always available at the end of the phone and took great care in treating my parents with dignity and respect. Building a great relationship and gaining my parent's trust.
The staff were genuinely fond of and interested in my parents. And my parents loved their visits.
The carers were present just after my mum passed away and handled a very difficult situation brilliantly. Ensuring myself and more importantly my dad were supported. And this support continued in the days and weeks that followed.

It is clear that they are a great team, who all support each other. Just simply Amazing!

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you so much for your lovely review. It is so good to know that both you and your Parents were happy with the care team, the support they provided and the relationships that were built during our time together. It was an absolute privilege to get to know them both and to help wherever we could. Many thanks again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Mike R (Son of Client) published on 8 January 2025 Submitted via Website
Overall Experience

I was very pleased with all the help and suggestions and overall care of my mother. The staff were always here on time and always very friendly. It was a difficult period for Mother and she was a very independent woman, but the staff soon gained her confidence, well done, and thank you.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for providing a very positive review for us. We were pleased and happy to support your Mother and all the team here enjoyed their time with her. She was a charming and friendly lady and we learnt a great deal from her. Thanks again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Jeremy L (Son of Client) published on 14 May 2024 Submitted via Website
Overall Experience

Radfield cared for my Mother over the last 12 months until a flood meant she needed to leave her home. My Mother could best be described as 'a character' and having in-home support was something she resisted for some time. However, when she finally accepted her need for additional support Radfield were genuinely exceptional. She wasn't always easy, as is common with those who quite logically resent their diminished capacities, but the care staff accepted her, and embraced her and she was absolutely delighted with them. They made her life easier and fully respected her wishes and needs at all times. I cannot recommend them enough. I felt we struck gold and they made that time immeasurably easier. Thank you to the whole team.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for the very generous review - we are so pleased to have received this especially supportive endorsement. Your mother was much admired by the whole team and they genuinely looked forward to their visits with her. She was always interested in the Care Team and we enjoyed many very amusing...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from E H (Client / Service User) published on 14 February 2024 Submitted via Postal Card
Overall Experience

My first experience of having care for myself. I have been very pleased with all the carers. They have been very kind, helpful and give me confidence and respect. I would recommend Radfield Home Care with confidence.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you very much for the kind words. We have been really pleased to be able to play a part in your recovery and the team looks forward to seeing you every day - your smiles and happiness are the perfect morning start! We look forward to the continued success of the care and assistance.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Helen W (Daughter of Client) published on 25 January 2024 Submitted via Website
Overall Experience
We contacted Radfield at the start of Dad's decline into Alzheimer's. They have been amazing. Working with Dad to build a relationship and enabling us as a family to put the necessary care in place through Radfield, without Dad feeling it was being imposed on him.
As is required they are able to support more and more with Dad and we look forward to their continued support as it extends in the future.

Thank you for everything so far!

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Many thanks for the very kind review it means a great deal to everyone here. Your dad has always been very welcoming to the Team - he is a friendly face at the beginning and end of each day and the Care Professionals really enjoy his company and looking after him. We very much look forward to providing continuing support and assistance going forward.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from Sheila M (Daughter of Client) published on 13 December 2023 Submitted via Website
Overall Experience
The daily care my Dad receives from Radfield Home Care is excellent, and all his carers are caring towards him; they keep us, the family, informed at all times, and if there is a problem, it is always sorted quickly and professionally.
All the staff are also very supportive of my mum, who, at first, found it difficult with carers coming into her home twice a day to look after Dad, but they involve her in conversation, etc.
I find the app with reports of each visit very helpful, and I know I can ring or text management with any query.

We have been with Radfield since April and 100% know we chose the correct care team and would highly recommend them to others.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you for your very kind words. Your dad is quite the Gentleman, and he has a great sense of humour - the Care Team look forward to their visits with him because there is always something to discuss and enjoy. We know how important it is to involve your Mother with all the Care we provide, and...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Radfield Home Care Chippenham & North Wiltshire from Dorothy T (Wife of Client) published on 16 August 2023 Submitted via Website
Overall Experience

When we needed help, Radfield Home Care was recommended to us. An initial meeting with the manager was very thorough, supportive and caring. He grasped our needs, carefully explained the system and offered a package to meet those needs. We began with care twice a week. We have a core group of staff and are really pleased with everyone. We recently had a concern which I raised with the manager. The matter was dealt with speedily, efficiently and effectively, there is very good communication. It is very daunting needing carers and feeling a loss of independence; not only are they dealing with the most personal aspects of your life but also it is allowing strangers into your home. However, having experienced carers with Radfield, we are very happy indeed and we have already increased the number of visits. All the staff are delightful, very caring, very supportive, efficient and professional as well as being friendly. We should have no hesitation in recommending them to anyone.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you so much for the kind and generous words. We are very pleased to be able to assist you both at home and the whole team enjoy their visits to you. Our care professionals are the most important part of our company and it's very pleasing to read your endorsement of them all. Good to know also...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Radfield Home Care Chippenham & North Wiltshire from A R (Client / Service User) published on 30 May 2023 Submitted via Website
Overall Experience

I found your visit a very pleasant and rewarding experience and it was good to know that any concerns on both sides would be followed up and hopefully resolved. Your approach to the well-being of both clients and carers convinces me that you offer a professional and sympathetic service that is really appreciated. Thank you very much for your time and refreshing company.

Reply from Jeremy Kemp, Director at Radfield Home Care Chippenham & North Wiltshire

Thank you! We really enjoy meeting with you, and the whole care team looks forward to their daily visits - they will be delighted with your feedback. We are very pleased that our service is much appreciated, and you know that we are always there for you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (8)

  • Recipient: Radfield Home CareDate: Friday 30 May 2025

  • Recipient: Radfield Home CareDate: Friday 31 May 2024

  • Recipient: Radfield Home CareDate: Wednesday 31 May 2023

News (0)

News

There are no news items for Radfield Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care to verify any information. View our terms and conditions. Radfield Home Care has an Enhanced Service - more info.