Home Care Providers Owned by Radfield Home Care in East Sussex

Satisfied with the service.

Radfield proved a wise choice in providing reliable care. A thorough assessment of needs was undertaken and a plan arranged. I have found all caring sensitive and reliable. Carers have been helpful and friendly so I recommend this agency.

I would like to thank the Radfield team for the invaluable support they provide to my elderly mother. The carers are kind and attentive and ensure my mother is treated with respect. They are always on time and complete all task asked of them, providing daily updates on their application. The office team are great, they are quick to respond to emails and messages and are professional at all times. My sister and I are very happy with the care levels and it makes a massive difference to our working lives knowing Radfield have things covered.

The team at Radfield provide exceptional support and care for my mum, especially in the last month when my husband and I have been abroad. The daily care workers have all built up a trusting and supportive relationship with mum and the daily care planning app provides us with peace of mind every day that mum is well. Regular communication with the Radfield team ensures we are alerted and involved with any issues and ongoing care needs. We absolutely couldn't support mum with such a good standard of care without them. Thanks to everyone who works with us! We so appreciate everything you do.

Always totally professional care has been provided consistently in an empathetic manner with mums best needs at the heart of what is undertaken.Treated respectfully and at all times with dignity. Living a long way away the app is a godsend.updated in real time it makes me feel connected and part of her daily life.As her health has deteriated and needs changed they have effectively accommodated changes very quickly. Communication, leadership and care is extremely good and can't praise them enough.make you feel part of a wider family

We are very happy with the help and servuce that Radfield give us both and look forward to many years. We find the home care they provide at this very needy time of life well done ti all the carers and the office team.

We are 6 months into using Radfield Home Care, and so far we've been delighted with the service. The staff that turn up are kind, thoughtful, and gentle with my mother. From an administrative point of view, the organization has been flexible and responsive. Overall, we're very happy with the service. Thank you.

My review was helpful and satisfactory. I was able to discuss any issues.

I am very happy with the care I receive from Radfield and it is important to me to have the same three carers when possible. Radfield ensure my needs are met. My care coordinator is easy to contact and responds to my needs and wants and is very warm and caring. My regular three carers are the ones I want to keep.They are all lovely and 'go above and beyond' to help. I would definitely recommend Radfield to anyone and would not dream of going elsewhere.

Very happy with the level of care provided by Radfield and their carers. We contacted them following a personal recommendation and have not been disappointed. Nothing is too much trouble and they provide such as wide range of help, domestic support , medication etc that everything is now dealt with by one organisation which is incredibly handy. Thank you!

My mum and dad have been receiving care from Radfield for over a year. The whole experience has been very possible and we continue to be impressed by the team and how they have adapted as our parents needs have changed. One of the most reassuring things for me is knowing they have an assigned case manager who oversees the carers. I can contact them by email or phone and any issues are picked up straight away. As an example, my mum had a urine infection and as soon as the carer noticed this the case manager was straight onto it and arranged a sample to be taken to the GP. I'm sorry to say I just don't have the time to drop everything and respond like this but within 24hrs mum had started antibiotics. Mum was soon on the mend and without this quick response she could have got a lot worse. A marvellous service that goes far beyond the visits which are always delivered on time and with care. Thank you!

They all always have a smile on their face. Overall I am extremely happy with the level of care.

Radfield has been a constant in our lives for over 2 years. Despite bad weather, numerous road closures and our rural location, they have never let us down. The company recognise the importance of continuity of care and en-devour to ensure that a group of regular carers attend to my husbands needs. He has dementia, is now bed bound and largely non-verbal, so carers who are familiar to him and are familiar with his needs are very important. He is treated with sensitivity and empathy, he appreciates the way he is talked to. Radfield is not cheap, but is good value. To be recommend.

We want to thank Radfield staff and carers for the excellent service you all provide and I would not hesitate to recommend your agency.

I am extremely pleased with the standard of care provided by Radfield Home Care Bexhill, Hastings & Battle. The carers are very bright, cheerful and friendly towards my husband and family members. The carers have a very kind, gentle and compassionate attitude. I am very impressed with the organisation itself, and they are efficient and extremely professional. I would not hesitate to recommend Radfield Home Care to my friends and neighbours.

My experience with Radfield has always been positive. Care received by the client has been excellent and staff have always appeared courteous and caring. Nothing appears to be too much trouble. If a problem arises it is dealt with quickly and efficiently. I would recommend Radfield to anyone looking for home care.

The care provided for our mother by Radfield Home Care was of the highest quality for care, attention to detail, kindness, cleanliness and everything! The staff used their own initiative, checking Mum’s skin and if needed, would moisturise and many other small gestures that made a big difference. They were very good at writing in the book we left out for communicating if we weren’t there and their manner with our mother was respectful and friendly, always finding time to have a chat with and showing an interest in her garden and family. They packed a lot into their allotted time but never seemed rushed. All very reassuring that our mother was in the best hands.

I have found all the carers very kind and helpful. They are so willing to do whatever I need at all times. My two regular carers have become very good friends of mine and we enjoy a short chat at the end of their visits about items of interest that we have in common. They come just in the early mornings. I am 95 years old and still living at home alone. I could not manage without their daily visits.

Where my carers are concerned, one is exceptional in showing lots of initiative and caring. Others vary but must be pretty good, but feel some need more training.

The experience with the carers has been excellent. All the ladies involved have been very nice and their care for my wife has been pleasant. They are all very gentle, nice and pleasant towards her.