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Home Care Providers Owned by Radfield Home Care in Leicestershire

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Radfield Home Care in Leicestershire

Only the locations & reviews in Leicestershire for Radfield Home Care are showing below.

View the details of all 30 locations (with 1193 reviews) owned by Radfield Home Care

Radfield Home Care Locations in Leicestershire (2)

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2 Home Care Providers owned by Radfield Home Care in Leicestershire
Radfield Home Care Leicester East, Groby & Oadby

Unit 1 & 2, 73 High Street, Syston, Leicester LE7 1GQ 

9.9 32 reviews
"My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or…"   Read all 32 reviews

Radfield Home Care Leicester East, Groby & Oadby is a leader in providing high-standard home care packages. Their services cover extensive care needs, from memory support and social companionship to personal aid and live-in care, all designed to support… Read more about Radfield Home Care Leicester East, Groby & Oadby

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £30 / hour
Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Unit 8 & 9, Ark Business Centre, Gordon Road, Loughborough LE11 1JP 

9.7 37 reviews
"Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most…"   Read all 37 reviews

Radfield Home Care Loughborough, Charnwood & Melton Mowbray excels in delivering top-quality care. They offer a wide range of services including companionship care, live in care, respite care, personal care, and medication assistance, aimed at supporting… Read more about Radfield Home Care Loughborough, Charnwood & Melton Mowbray

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £32.50 / hour
  • Live-in Care from £1,600 / week

Radfield Home Care Reviews in Leicestershire (69)

9.8

Radfield Home Care has a Group Review Score of 9.8 (9.794) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Amanda S (Mother of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most carefully. Completely happy with the service provided. And would like this to continue.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for your kind words and positive feedback. We're delighted to hear that Winki has made such a great impression and is providing the care and support your daughter needs with patience and understanding. Your satisfaction means a lot to us, and we'll make sure to share your lovely comments internally. If you need anything then please don't hesitate to contact the office team!

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from M J (Friend of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or even to appointments. She happened to have Radfield help our with the local volunteer taxi service and decided that she wanted some more support to actually help
her around the shops, not just go to and from them. They have been great for her. Once per month (or more if needed) they take her out for a few hours and she thoroughly enjoys it. For the last couple of visits she has had Alison and thinks she is marvellous, she is kind and patient. I like listening to my friend tell me about her outings, she feels like she has made new friends and I enjoy talking to her about her outings. She said that they have been very helpful with taking her to appointments at the last minute, which I think is a great service and wanted to make this review for others to read.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It means so much to us that we have made a positive difference in the life of your friend. We are always happy to help and I will pass on this wonderful feedback to Alison. Thank you

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Claire M (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for our Dad by the whole team at Radfield has been exceptional and we would be lost without them. The staff who attend are friendly, chatty and adapt the care provided as dad's needs change, making suggestions for how they could help further.
The management team were very careful to assess
his needs from the outset and review this regularly. They provide the highest standards for service delivery and respond incredibly quickly to any queries.
Moving dad back home after a hospital stay was not something we thought possible until we met with this team. Dad thinks the world of the carers who attend and we're all really grateful that they've made it possible for him to stay in his home.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you so much for your kind words. We are so pleased that you are happy with our services and find that we have helped to provide reassurnace to Dad and the family that he is being looked after well.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Alison T (Daughter of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your wonderful words. Its an absolute pleasure to look after dad. We enjoy his company and are pleased that you are happy with our services.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Hilary B (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your feedback. We're pleased to hear you're generally happy with the service and appreciate your kind comments about our carers. We take your points on written communication and will continue working to improve in these areas. Your input helps us provide better support.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Kim T (Daughter of Client) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy with care and support they give her. She knows she needs their for support. They are always polite
and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for the 5* review. We are really pleased to hear that you and mum are very happy with the level of support provided and that the care professionals understand her changing needs. I will be sure to pass on your feedback to the team, but if there is anything further you need, then please don't hesitate to contact the office team.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Julia W (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother started using this service in December 2024.
From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her.
As much as possible was documented for them
to
help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances.
The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent.
They made her feel safe and really 'cared' for.
I wholeheartedly recommend them.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for leaving us such a detailed and positive review. Tailoring the care to the service users' needs is at the centre of our services so its amazing to hear this echoed by our clients and their loved ones. I will be sure to share this with the relevant care professionals, as well as the office team that put mum's package of care together.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Julie P (Wife of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always on time and very pleasant.
Interesting conversation.
Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of
personnel.
They check he has a drink before they leave.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thanks so much for taking the time to write us a review on behalf of your husband. We will be sure to pass on your positive feedback to the relevant members of the team. If there is anything we can do regarding the areas to improve then please contact us on the office line as we are always striving to improve our service.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Heather K (Daughter of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries
are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thanks so much for taking the time to write us a review and one that is 5* as well. We will personally relay your feedback to the care staff involved in dad's package of care as well as the staff coordinating the care. If there is anything further we can do as a service provider then please don't hesitate to contact the office team.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from T M (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The package of care put in place for my mum was excellent . All staff were kind and helpful and nothing was too much trouble.
The attention to detail like sending myself a rota as well as explaining daily who would be attending on the next visit was both reassuring and professional.
The measures
in place to manage the level of care are exemplary.
I would highly recommend this company to any one that needs some help and support in their own home .
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. Its a pleasure to look after mum and I am glad that you were overall pleased with the services you received from us.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Beth L (Daughter of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
From choosing to go with Radfield as care providers for my mum, my sister and I have only had a few instances of discrepencies between the notes and the care that was provided. This was dealt with immediately and response times from Deputy Care Manager and another member of staff who were excellent.
My mum was resistent to having carers support her, but almost instantly, they were the people that she looked forward to seeing, and relied on in the mornings. My mum developed relationships of trust and considered the carers as her friends. They took over, with professionalism, the showering of my mum and did it with real compassion and care for her dignity, as she was a very proud and independent person. She very much enjoyed her time at the day centre and used to be so excited about all the activities she had engaged with. It was often the highlight of her week. They shared photos of her there and made my sister and I feel happy that she was in a safe and trusted environment, having fun. We can only thank them.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. I am pleased that you were happy with how we have dealt with any clarifications and questions you had. We miss mum and it was a pleasure to look after her.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Carolyn K (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the team at Radfield to be reliable and friendly. They are conscientious and hard working. They have taken time to build relationships with my mum and always take her wishes into consideration
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. Its a pleasure to look after your mum and the care professionals always enjoy their visits with her.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Michael S (Son of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write a review on behalf of mum. It is amazing to hear the reaction mum has to the carer coming to see her and that it has positively impacted her. I will share your feedback with the wider team and we will keep striving to support mum in the best way.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Stephen H (Son of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are really pleased with the care Radfield Home Care Leicester East, Groby & Oadby provide to our mother.
Always willing to do that bit extra and also very knowledgeable in their field and general care.
Radfield also arranged for mum to meet her old friend who she hadn't seen for quite
some time. They are now in touch on a weekly basis.
These small steps and gestures can make a huge difference to the outlook of their elderly clients.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was our pleasure that we could help and make a small difference in your mum's life. We are pleased that you are happy with our services.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Jayne J (Daughter of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from the start.
Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to leave a review. I am so pleased to hear it was such a positive experience and the care and office staff have been helpful. If you need anything then please don't hesitate to contact the office team.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from P H (Client) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am beyond impressed with the home care services provided by Radfield. From the moment I reached out for help, the team was incredibly responsive and compassionate. The initial consultation was thorough, and they took the time to understand my needs, offering personalized care plans that suited me
perfectly.
The caregivers are exceptional - kind, professional, and truly dedicated to making a difference. They go above and beyond to ensure comfort and well-being and assist with daily tasks. What stands out the most is their genuine care and attention to detail.
Overall, Radfield has exceeded all expectations. They provide exceptional care, and their team truly becomes an extension of your family. I wholeheartedly recommend their services to anyone seeking reliable, compassionate, and professional home care. They have truly made a positive impact on my life during my recovery.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. We are so pleased that you are happy with our services. We will continue to work with you to ensure we are consistently exceeding your expectations.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Sue M (Daughter-in-law of Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law
is being cared for and looked after at times when they cannot do it themselves. Thank you so much.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for leaving a 5* review. We're delighted to hear that our carers have made a positive impact to mother-in-law. Our team is dedicated to providing compassionate and professional care, and we're honoured to be a part of her daily routine. We look forward to continuing to provide the highest quality care.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from J T (Husband of Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Radfield staff are without exception caring and professional at all times.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your kind words. We're delighted to read your review because it means that we are aligned with our slogan, 'exceptional care by exceptional people'. We will pass on your feedback to the care professional and will continue delivering care to a high standard.

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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from K N (Daughter of Client) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write us a review. We are pleased to hear the care has been to a high standard and that Dad has responded well following the recent changes. If there is anything further we can do then please don't hesitate to contact the office team.

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Review of

Radfield Home Care Leicester East, Groby & Oadby

from S C (Daughter-in-law of Client) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Home Care cared for both of my parents who both have dementia a couple of years ago so when we needed care for my terminally ill family member I knew immediately where to go. Even though we only used the service for about a month they were very supportive of our ever-changing needs and went
above and beyond to provide the support we needed. The carers were always on time, friendly, and treated my family member with great care and dignity at a very difficult time. The App provided us with in-depth information regarding each visit which we used when communicating with other health professionals regarding ongoing care.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was a pleasure to look after your family member- although we supported her for a short period of time, she touched our hearts with how kind and witty she was. I am pleased that we were able to support you during your time of need.

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Awards / Recognitions (8)

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