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Home Care Providers Owned by Radfield Home Care in Leicestershire

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Radfield Home Care in Leicestershire

Only the locations & reviews in Leicestershire for Radfield Home Care are showing below.

View the details of all 31 locations (with 1265 reviews) owned by Radfield Home Care

Radfield Home Care Locations in Leicestershire (2)

2 Home Care Providers owned by Radfield Home Care in Leicestershire
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Radfield Home Care Leicester East, Groby & Oadby
Unit 1 & 2, 73 High Street, Syston, Leicester LE7 1GQ 
9.8 34 reviews
Radfield Home Care Leicester East, Groby & Oadby, Leicester, Leicestershire
"The lovely carers at Radfield have greatly contributed to my parents comfort and confidence. They are friendly, polite and respectful at…"   Read all 34 reviews
  • Visiting Care from £35 / hour

Radfield Home Care Leicester East, Groby & Oadby is a leader in providing high-standard home care packages. Their services cover extensive care needs, from memory support and social companionship to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
Unit 4, Loughborough Technology Centre, Epinal Way, Loughborough LE11 3GE 
9.7 42 reviews
Radfield Home Care Loughborough, Charnwood & Melton Mowbray, Loughborough, Leicestershire
"Our experience of Radfield Home Care has been completely positive. We met before my mother was dependant on home care. The carers were…"   Read all 42 reviews
  • Visiting Care from £34 / hour
  • Live-in Care from £1,650 / week

Radfield Home Care Loughborough, Charnwood & Melton Mowbray excels in delivering top-quality care. They offer a wide range of services including companionship care, live in care, respite care, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Radfield Home Care Reviews in Leicestershire (76)

9.7

Radfield Home Care has a Group Review Score of 9.7 (9.715) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Radfield Home Care must have a Review Score.

Overall Experience
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Reviewer Connection to Radfield Home Care
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Nicola R (Daughter of Client) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Radfield Home Care has been completely positive.
We met before my mother was dependant on home care. The carers were respectful and allowed our mum to chose what support she needed. She was able to build lovely relationships with three regular carers. Therefore, as her needs increased
she felt comfortable accepting their care and support.
The carers were always kind and respectful as well as professional.
All communication with managers and office staff has also be positive. They are always available and very responsive.
I whole heartedly recommend Radfield Home Care in all respects.
Thank you to all at Radfield home care.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for leaving us a 5* review. We're delighted to hear that mum felt comfortable and supported throughout her care journey, and that she was able to build such meaningful relationships with the care professionals. It's also very reassuring to hear your positive feedback about our office team and communication and I will be sure to pass your thanks on to the whole team.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Elaine M (Daughter of Client) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been extremely pleased with her regular carers. They are professional in looking after her daily needs but also have been friendly and chatty about every day life. Most importantly to my mum they have embraced looking after her beloved dog.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for your kind words. It means a great deal to us to hear how pleased mum is with her care. We're delighted that our team have been able to support her not only with her daily needs, but also by building such a warm and friendly relationship.

Your feedback will be shared with the team, who will be incredibly proud to know the positive impact they're making.

Thanks again for taking the time to leave this review.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from A H (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Radfield for a while now and overall are very happy with the service. Our regular carers are brilliant at meeting mum's needs and if I need to make changes to her care it is dealt with promptly. They make sure she is comfortable and help her to maintain her dignity at all times. I
have never had to worry that they won't turn up which has allowed me to continue working and mum to remain safely and comfortably in her own home. If I had any criticism it would be their cancellation policy which if you request your visits on a weekly basis means it is not possible to cancel a visit without charges being applied. On the positive side I have had to request extra visits on occasion and they have been able to cover these.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for taking the time to share your experience with us. We're delighted to hear that you've been happy with the support provided and that our carers have made such a positive difference to your mum's comfort, dignity, and independence at home. It's especially reassuring to know that our reliability has given you the peace of mind to continue working-this is exactly what we strive for.
We truly appreciate your kind words about our team and their responsiveness when care needs change. We will be sure to pass your feedback on to them.
Thank you as well for sharing your feedback on our cancellation policy. Since we started in 2021, we reduced the notice period to cancel care visits. However, we're not able to remove it entirely, as short notice cancellations can have a direct impact on our care professionals and their schedules and having this in place enables us to pay staff for these visits.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Gillian M (Wife of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wd find the carers who come to assist Norman are very kind, respectful and very nice people. They are very professional and enjoy what they come to do.
They always ask if there is anything they can help with
We are very grateful for their help as myself (wife Gill) could not to get my husband Norman
ready in the morning at the moment.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for your kind words. It truly means a great deal to us to hear that you and your husband have had such a positive experience with our carers. We're very proud of our team and their dedication to providing respectful, compassionate, and professional support.
We're especially pleased to know that their help is making your mornings a little easier during this time. Supporting both our clients and their families is at the heart of what we do.
If there is anything further you need then please do not hesitate to contact the office team.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Helen C (Daughter of Client) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum's care has been exceptional. The carers are professional, kind and patient. Nothing is too much trouble. They follow mum's care plan
and act on anything else that is required.
A detailed record of each visit is completed by the carer, which I can view, along with the names of the carers who will
be visiting over the next few days.
If I have a query, I can phone the office and am always met with a friendly, supportive response.
I would highly recommend Radfield Home Care.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for your wonderful review. It means a great deal to our whole team to hear that your mum's care has been such a positive experience. Providing reliable, compassionate support for both our clients and their families is always our top priority, so it's lovely to know the team and the office have been able to support you whenever you've needed us.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Jane B (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely carers at Radfield have greatly contributed to my parents comfort and confidence.
They are friendly, polite and respectful at all times and are always happy to complete a range of tasks. My parents look forward to seeing them and enjoy their chats.
We've experienced good communication with
the office staff who are approachable and efficient.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyHi Jane,
Thank you for your kind words. I am pleased that your parents are happy with our carers and the services we offer. It gives us great pleasure to be able to support them to remain at home.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from G R (Son of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've found the service provided by Radfield (Syston) very good. The care team are very friendly and helpful. The package needed for my mother was put in place quickly which helped enormously during a difficult period.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyHello,
I am pleased that you are happy with the services we provide to your mum. Its a pleasure to support her. I will pass on your kind words to the team.
Thanks
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Amanda S (Mother of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most carefully. Completely happy with the service provided. And would like this to continue.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for your kind words and positive feedback. We're delighted to hear that Winki has made such a great impression and is providing the care and support your daughter needs with patience and understanding. Your satisfaction means a lot to us, and we'll make sure to share your lovely comments internally. If you need anything then please don't hesitate to contact the office team!
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from M J (Friend of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or even to appointments. She happened to have Radfield help our with the local volunteer taxi service and decided that she wanted some more support to actually help
her around the shops, not just go to and from them. They have been great for her. Once per month (or more if needed) they take her out for a few hours and she thoroughly enjoys it. For the last couple of visits she has had Alison and thinks she is marvellous, she is kind and patient. I like listening to my friend tell me about her outings, she feels like she has made new friends and I enjoy talking to her about her outings. She said that they have been very helpful with taking her to appointments at the last minute, which I think is a great service and wanted to make this review for others to read.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you for your kind words. It means so much to us that we have made a positive difference in the life of your friend. We are always happy to help and I will pass on this wonderful feedback to Alison. Thank you
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Claire M (Daughter of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for our Dad by the whole team at Radfield has been exceptional and we would be lost without them. The staff who attend are friendly, chatty and adapt the care provided as dad's needs change, making suggestions for how they could help further.
The management team were very careful to assess
his needs from the outset and review this regularly. They provide the highest standards for service delivery and respond incredibly quickly to any queries.
Moving dad back home after a hospital stay was not something we thought possible until we met with this team. Dad thinks the world of the carers who attend and we're all really grateful that they've made it possible for him to stay in his home.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you so much for your kind words. We are so pleased that you are happy with our services and find that we have helped to provide reassurnace to Dad and the family that he is being looked after well.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Alison T (Daughter of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you for your wonderful words. Its an absolute pleasure to look after dad. We enjoy his company and are pleased that you are happy with our services.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Hilary B (Daughter of Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you for your feedback. We're pleased to hear you're generally happy with the service and appreciate your kind comments about our carers. We take your points on written communication and will continue working to improve in these areas. Your input helps us provide better support.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Kim T (Daughter of Client) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is happy with care and support they give her. She knows she needs their for support. They are always polite
and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for the 5* review. We are really pleased to hear that you and mum are very happy with the level of support provided and that the care professionals understand her changing needs. I will be sure to pass on your feedback to the team, but if there is anything further you need, then please don't hesitate to contact the office team.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Julia W (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother started using this service in December 2024.
From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her.
As much as possible was documented for them
to
help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances.
The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent.
They made her feel safe and really 'cared' for.
I wholeheartedly recommend them.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for leaving us such a detailed and positive review. Tailoring the care to the service users' needs is at the centre of our services so its amazing to hear this echoed by our clients and their loved ones. I will be sure to share this with the relevant care professionals, as well as the office team that put mum's package of care together.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Julie P (Wife of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always on time and very pleasant.
Interesting conversation.
Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of
personnel.
They check he has a drink before they leave.
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThanks so much for taking the time to write us a review on behalf of your husband. We will be sure to pass on your positive feedback to the relevant members of the team. If there is anything we can do regarding the areas to improve then please contact us on the office line as we are always striving to improve our service.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Heather K (Daughter of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries
are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThanks so much for taking the time to write us a review and one that is 5* as well. We will personally relay your feedback to the care staff involved in dad's package of care as well as the staff coordinating the care. If there is anything further we can do as a service provider then please don't hesitate to contact the office team.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from T M (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The package of care put in place for my mum was excellent . All staff were kind and helpful and nothing was too much trouble.
The attention to detail like sending myself a rota as well as explaining daily who would be attending on the next visit was both reassuring and professional.
The measures
in place to manage the level of care are exemplary.
I would highly recommend this company to any one that needs some help and support in their own home .
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you for the kind words. Its a pleasure to look after mum and I am glad that you were overall pleased with the services you received from us.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Beth L (Daughter of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
From choosing to go with Radfield as care providers for my mum, my sister and I have only had a few instances of discrepencies between the notes and the care that was provided. This was dealt with immediately and response times from Deputy Care Manager and another member of staff who were excellent.
My mum was resistent to having carers support her, but almost instantly, they were the people that she looked forward to seeing, and relied on in the mornings. My mum developed relationships of trust and considered the carers as her friends. They took over, with professionalism, the showering of my mum and did it with real compassion and care for her dignity, as she was a very proud and independent person. She very much enjoyed her time at the day centre and used to be so excited about all the activities she had engaged with. It was often the highlight of her week. They shared photos of her there and made my sister and I feel happy that she was in a safe and trusted environment, having fun. We can only thank them.
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you for the kind words. I am pleased that you were happy with how we have dealt with any clarifications and questions you had. We miss mum and it was a pleasure to look after her.
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Review of

Radfield Home Care Leicester East, Groby & Oadby

from Carolyn K (Daughter of Client) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the team at Radfield to be reliable and friendly. They are conscientious and hard working. They have taken time to build relationships with my mum and always take her wishes into consideration
Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & OadbyThank you for your kind words. Its a pleasure to look after your mum and the care professionals always enjoy their visits with her.
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Review of

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

from Michael S (Son of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!
Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton MowbrayThank you so much for taking the time to write a review on behalf of mum. It is amazing to hear the reaction mum has to the carer coming to see her and that it has positively impacted her. I will share your feedback with the wider team and we will keep striving to support mum in the best way.
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Awards / Recognitions (8)

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