Home Care Providers Owned by Radfield Home Care in Leicestershire

All of the carers who came to assist with Chris were very patient and gentle and didn't get annoyed when he refused their efforts to help him shower and change his clothes. They looked for other ways that they could help to improve his appearance, such as shaving.

Recently started to use carers for mum. We've found them to be professional, friendly and reliable. Mum really enjoys the visits, they have even helped her restart her iPad! The daily communications detailing time, carers name and summary of the visit is always reassuring.

The team at Radfield Home Care Leicester East, Groby & Oadby have been supportive and professional, with excellent communication and a clear commitment to high standards of care.

The carers looking after my mother have been outstanding. They are kind, patient, and genuinely attentive to her needs, showing real compassion and respect every day. Their reliability and gentle approach give our family great peace of mind, knowing she's in safe and caring hands.

The carers who come and do the sitting service with my mum are absolutely outstanding. They are like friends more than carers, my mum looks forward to spending a day with them each time. Also they drive my mum to the day care and back each week and my mum can't stop telling me all about her time spent there. Everyone is absolutely fantastic, friendly, helpful, caring, easy going and we always feel as if we've known each other for a lot longer.

Thank you to all at Radfield home care.

My mum has been extremely pleased with her regular carers. They are professional in looking after her daily needs but also have been friendly and chatty about every day life. Most importantly to my mum they have embraced looking after her beloved dog.

We have been using Radfield for a while now and overall are very happy with the service. Our regular carers are brilliant at meeting mum's needs and if I need to make changes to her care it is dealt with promptly. They make sure she is comfortable and help her to maintain her dignity at all times. I have never had to worry that they won't turn up which has allowed me to continue working and mum to remain safely and comfortably in her own home. If I had any criticism it would be their cancellation policy which if you request your visits on a weekly basis means it is not possible to cancel a visit without charges being applied. On the positive side I have had to request extra visits on occasion and they have been able to cover these.

We are very grateful for their help as myself (wife Gill) could not to get my husband Norman ready in the morning at the moment.

I would highly recommend Radfield Home Care.

I've found the service provided by Radfield (Syston) very good. The care team are very friendly and helpful. The package needed for my mother was put in place quickly which helped enormously during a difficult period.

We've experienced good communication with the office staff who are approachable and efficient.

Have service worker Winki, she is punctual, polite and overall a positive worker for my daughter who can be difficult. She handles her most carefully. Completely happy with the service provided. And would like this to continue.

My lovely friend has been using the service for just over a year now, she is visually impaired and struggles when it comes to going out or even to appointments. She happened to have Radfield help our with the local volunteer taxi service and decided that she wanted some more support to actually help her around the shops, not just go to and from them. They have been great for her. Once per month (or more if needed) they take her out for a few hours and she thoroughly enjoys it. For the last couple of visits she has had Alison and thinks she is marvellous, she is kind and patient. I like listening to my friend tell me about her outings, she feels like she has made new friends and I enjoy talking to her about her outings. She said that they have been very helpful with taking her to appointments at the last minute, which I think is a great service and wanted to make this review for others to read.

Moving dad back home after a hospital stay was not something we thought possible until we met with this team. Dad thinks the world of the carers who attend and we're all really grateful that they've made it possible for him to stay in his home.

Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx

Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.

and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.

I wholeheartedly recommend them.

They check he has a drink before they leave.

Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much