Radfield Home Care in Leicestershire | 2 Home Care Providers

Review of
Radfield Home Care Leicester East, Groby & Oadby
from Alison T (Daughter of Client) published on 4 September 2025

Submitted via Website • Report

Overall Experience

Radfield Home Care provide premium home care services and their staff are professional and trustworthy. Always happy to see them and I can relax that my dad is in good hands when I have to leave him to go to work...... Thank you sooooo much xxx

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your wonderful words. Its an absolute pleasure to look after dad. We enjoy his company and are pleased that you are happy with our services.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Hilary B (Daughter of Client) published on 13 August 2025

Submitted via Website • Report

Overall Experience

Generally happy with the service provided, but some areas could be better. All the carers are pleasant. Written English could be better. Some use their initiative more than others. Luckily I live next door.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your feedback. We're pleased to hear you're generally happy with the service and appreciate your kind comments about our carers. We take your points on written communication and will continue working to improve in these areas. Your input helps us provide better support.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Kim T (Daughter of Client) published on 6 August 2025

Submitted via Website • Report

Overall Experience

Mum is happy with care and support they give her. She knows she needs their for support. They are always polite
and now they know her needs. Mum is changing but they do help with that. The main thing is she is being looked after, and I too feel happy with the support they give her.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for the 5* review. We are really pleased to hear that you and mum are very happy with the level of support provided and that the care professionals understand her changing needs. I will be sure to pass on your feedback to the team, but if there is anything further you need, then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Julia W (Daughter of Client) published on 3 July 2025

Submitted via Website • Report

Overall Experience

My mother started using this service in December 2024.
From the first meeting to assess her needs and to find out what her preferences were and all her likes and dislikes, they really listened to her and respected her wishes. They also didn't rush her.
As much as possible was documented for them

to
help her and to allow her to trust them and to feel safe with all the care that she increasingly needed. This was then put into practice on a daily basis. All the carers were so kind and gentle. They all did their best to help her to be comfortable and they often had to adapt at very short notice to her changing health and circumstances.
The office team were also tremendously supportive, super efficient and effective at providing extra care when required, but also their communication was excellent.
They made her feel safe and really 'cared' for.
I wholeheartedly recommend them.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for leaving us such a detailed and positive review. Tailoring the care to the service users' needs is at the centre of our services so its amazing to hear this echoed by our clients and their loved ones. I will be sure to share this with the relevant care professionals, as well as the office team that put mum's package of care together.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Julie P (Wife of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Always on time and very pleasant.
Interesting conversation.
Staff come to sit with my husband so I can have some me time going to Pilates knowing he is safe so I can relax and enjoy time away from the house. It is usually the same three people so knows he will be calling. Nice to have a change of

personnel.
They check he has a drink before they leave.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thanks so much for taking the time to write us a review on behalf of your husband. We will be sure to pass on your positive feedback to the relevant members of the team. If there is anything we can do regarding the areas to improve then please contact us on the office line as we are always striving to improve our service.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Heather K (Daughter of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Two members of staff in particular are amazing in supporting my Dad. They are attentive, caring, thoughtful, considerate and very helpful. Another staff member too when she is free. Your unconditional reliable support has enabled my dad to remain at home where he wants to be. Any problems or queries

are sorted out efficiently and in a timely manner by another two members of staff. Thank you so much

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thanks so much for taking the time to write us a review and one that is 5* as well. We will personally relay your feedback to the care staff involved in dad's package of care as well as the staff coordinating the care. If there is anything further we can do as a service provider then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from T M (Daughter of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

The package of care put in place for my mum was excellent . All staff were kind and helpful and nothing was too much trouble.
The attention to detail like sending myself a rota as well as explaining daily who would be attending on the next visit was both reassuring and professional.
The measures

in place to manage the level of care are exemplary.
I would highly recommend this company to any one that needs some help and support in their own home .

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. Its a pleasure to look after mum and I am glad that you were overall pleased with the services you received from us.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from Beth L (Daughter of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

From choosing to go with Radfield as care providers for my mum, my sister and I have only had a few instances of discrepencies between the notes and the care that was provided. This was dealt with immediately and response times from Deputy Care Manager and another member of staff who were excellent.

My mum was resistent to having carers support her, but almost instantly, they were the people that she looked forward to seeing, and relied on in the mornings. My mum developed relationships of trust and considered the carers as her friends. They took over, with professionalism, the showering of my mum and did it with real compassion and care for her dignity, as she was a very proud and independent person. She very much enjoyed her time at the day centre and used to be so excited about all the activities she had engaged with. It was often the highlight of her week. They shared photos of her there and made my sister and I feel happy that she was in a safe and trusted environment, having fun. We can only thank them.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for the kind words. I am pleased that you were happy with how we have dealt with any clarifications and questions you had. We miss mum and it was a pleasure to look after her.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from Carolyn K (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

I have always found the team at Radfield to be reliable and friendly. They are conscientious and hard working. They have taken time to build relationships with my mum and always take her wishes into consideration

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. Its a pleasure to look after your mum and the care professionals always enjoy their visits with her.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Michael S (Son of Client) published on 3 March 2025

Submitted via Website • Report

Overall Experience

Unparalleled service. Consistent attention to detail. The carer allocated to my mother doesn't just provide great care, she also brings my mother joy. I am totally confident in the care my mother receives. Highly recommend!

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write a review on behalf of mum. It is amazing to hear the reaction mum has to the carer coming to see her and that it has positively impacted her. I will share your feedback with the wider team and we will keep striving to support mum in the best way.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from Stephen H (Son of Client) published on 17 February 2025

Submitted via Website • Report

Overall Experience

My sister and I are really pleased with the care Radfield Home Care Leicester East, Groby & Oadby provide to our mother.
Always willing to do that bit extra and also very knowledgeable in their field and general care.
Radfield also arranged for mum to meet her old friend who she hadn't seen for quite

some time. They are now in touch on a weekly basis.
These small steps and gestures can make a huge difference to the outlook of their elderly clients.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was our pleasure that we could help and make a small difference in your mum's life. We are pleased that you are happy with our services.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Jayne J (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Excellent service from the start.
Carers very friendly and caring - always approachable. Very helpful and accommodating when we had a few minor emergency situations. Office staff and management also very helpful and understanding.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to leave a review. I am so pleased to hear it was such a positive experience and the care and office staff have been helpful. If you need anything then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from P H (Client) published on 20 January 2025

Submitted via Website • Report

Overall Experience

I am beyond impressed with the home care services provided by Radfield. From the moment I reached out for help, the team was incredibly responsive and compassionate. The initial consultation was thorough, and they took the time to understand my needs, offering personalized care plans that suited me

perfectly.
The caregivers are exceptional - kind, professional, and truly dedicated to making a difference. They go above and beyond to ensure comfort and well-being and assist with daily tasks. What stands out the most is their genuine care and attention to detail.
Overall, Radfield has exceeded all expectations. They provide exceptional care, and their team truly becomes an extension of your family. I wholeheartedly recommend their services to anyone seeking reliable, compassionate, and professional home care. They have truly made a positive impact on my life during my recovery.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. We are so pleased that you are happy with our services. We will continue to work with you to ensure we are consistently exceeding your expectations.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Sue M (Daughter-in-law of Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Carers are always professional and caring towards my mother-in-law. Their visits are welcomed and break up the day for her. Nothing is too much trouble and any (rare) issues are dealt with quickly. All activities are carried out carefully and respectfully. The family are confident that my mother-in-law

is being cared for and looked after at times when they cannot do it themselves. Thank you so much.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for leaving a 5* review. We're delighted to hear that our carers have made a positive impact to mother-in-law. Our team is dedicated to providing compassionate and professional care, and we're honoured to be a part of her daily routine. We look forward to continuing to provide the highest quality care.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from J T (Husband of Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience

Radfield staff are without exception caring and professional at all times.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for your kind words. We're delighted to read your review because it means that we are aligned with our slogan, 'exceptional care by exceptional people'. We will pass on your feedback to the care professional and will continue delivering care to a high standard.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from K N (Daughter of Client) published on 6 November 2024

Submitted via Postal Card • Report

Overall Experience

Radield has recently responded well to changes needed to make the care plan to suit Dad's needs and get to a team of care professionals. He and us are happy with it.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to write us a review. We are pleased to hear the care has been to a high standard and that Dad has responded well following the recent changes. If there is anything further we can do then please don't hesitate to contact the office team.

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Review of
Radfield Home Care Leicester East, Groby & Oadby
from S C (Daughter-in-law of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience

Radfield Home Care cared for both of my parents who both have dementia a couple of years ago so when we needed care for my terminally ill family member I knew immediately where to go. Even though we only used the service for about a month they were very supportive of our ever-changing needs and went

above and beyond to provide the support we needed. The carers were always on time, friendly, and treated my family member with great care and dignity at a very difficult time. The App provided us with in-depth information regarding each visit which we used when communicating with other health professionals regarding ongoing care.

Reply from Sona Bharkhada, Director at Radfield Home Care Leicester East, Groby & Oadby

Thank you for your kind words. It was a pleasure to look after your family member- although we supported her for a short period of time, she touched our hearts with how kind and witty she was. I am pleased that we were able to support you during your time of need.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Valerie M (Wife of Client) published on 11 October 2024

Submitted via Website • Report

Overall Experience

We have been using Radfield Home Care for about 18 months, and have had several different carers over this period. As my husband's condition has deteriorated, we now have four visits daily, with two carers on three of these visits. We find almost all the carers to be efficient, friendly, well trained

and generally very professional. We couldn't manage without them.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you for taking the time to upload a review. We are honoured to be the care company you chose to work with, to support your husband, and how lovely it is to hear about the relationship he has built with our care professionals over the last 18 months. We will be sure to share your feedback with the wider team and if there is anything more we can do as an office team then please feel free to contact us.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from Steven F (Son of Client) published on 8 August 2024

Submitted via Website • Report

Overall Experience

Radfield Home Care provided daytime and nighttime care for my mother during her battle with Motor neurone disease (MND). Both my mum and dad had nothing but good things to say about all the carers and the service they provided. They often went above and beyond to help my parents during an extremely

difficult time. Everyone from the carers to the Company Director was so invested in my mum's wellbeing. It was so comforting for us as a family to know that such lovely and caring people were looking after my mum and taking some of the pressure off my dad. Thank you to all at Radfield Home Care.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for taking the time to share your experience. We are deeply honoured to have been a part of your mother's care during such a difficult time. It means the world to us to hear that our team could provide comfort and support to your family. Your kind words about our carers and company director truly resonate with our mission to provide exceptional and compassionate care. We strive to go above and beyond for our clients and their families, and your feedback reaffirms our commitment. We understand how crucial it is to have trusted and caring individuals looking after loved ones, especially during such difficult times. Knowing that we could alleviate some of the pressure on your dad and provide comfort to your mum is incredibly meaningful to us. Thank you once again for your heartfelt review. We are grateful for the opportunity to serve your family and wish you all the best.

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Review of
Radfield Home Care Loughborough, Charnwood & Melton Mowbray
from S G (Wife of Client) published on 22 July 2024

Submitted via Website • Report

Overall Experience

I cannot praise the staff highly enough, we had an incident that I needed a carer for an evening at short notice and this was provided for us, she was an absolute star and coped extremely caring, kindly and efficiently with a difficult situation. A huge thank you to her.

Reply from Akash Raja, Director at Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Thank you so much for your wonderful review. We are delighted to hear that our staff was able to assist you promptly and effectively during a challenging situation. Our team takes great pride in providing caring and efficient support, and it's heartening to know that our care professional met your needs and exceeded your expectations. Your kind words will be passed along to her and the rest of our team. If you need any further assistance, please don't hesitate to reach out.

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Home Care Providers Owned by Radfield Home Care in Leicestershire

Radfield Home Care Locations in Leicestershire (2)

Radfield Home Care Reviews in Leicestershire (66)

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Leicester East, Groby & Oadby

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

Radfield Home Care Loughborough, Charnwood & Melton Mowbray

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