Home Care Providers Owned by Radfield Home Care in Surrey

From the outset I have found it very easy to communicate with the team at Radfield Home Care. I was particularly impressed with the speed a care plan was put in place.

All the carers I have met are upbeat and friendly. I find Cindy very approachable, capable and efficient. We have no hesitation in contacting her should we have any issues or queries.

I have found Radfield to be prompt, efficient and highly responsive in their communication. The Radfield care app has also proved to be an invaluable tool, allowing me to keep a remote eye on Mums condition and care , particularly when I am away. Financially I have found Radfield to be competitively priced and good value .

In terms of Mums care Radfield have been very helpful and flexible to Mums changing needs . All the carers Mum has met have proved to be positive, professional, highly approachable, thorough and respectful . Radfield have also gone out of their way to provide a regular/ main carer which really helps when a client is experiencing memory issues. Mum took to her main carer on day one and as soon as I reported this to Radfield they offered to make this person her main carer. Having said that Mum has described all the carers she has met as " lovely girls". Consequently I feel very confident Mum is receiving the level of care she needs.

Please pass on my gratitude

We will wholeheartedly continue to use their excellent service and have recommended them to our neighbours and friends.

The Team at Radfield have been terrifically understanding and very flexible in order to give my Father extra care while he was in hospital and afterwards in the nursing home. They even took him in his daily paper!

The care providers are all friendly and professional, we are very happy with the care they provide. They are punctual and are happy to do any tasks requested, the assistance they give my mother takes the pressure off looking after someone with Alzheimer's and also gives her company and respite in a challenging situation.

& on his way to achieving his 100th Birthday in October.

The start up process was simple, and the Carers have all taken time to get to know Mum and Dad and built a rapport. This has very quickly eased the burden on myself and siblings and made a tangible improvement to their day to day routines which I'm confident will continue. Many thanks.

My carers have become personal friends , which means that I can share lots of things and be understood. I have been given lots of advice which has been very helpful.

I am very happy with the servicethat Radfield provide, and everyone does exactly as I wish them to and it's so very kind of them.

The care for my dad has been exceptional. My dad always looked forward to his visits and outings with his carer. He said she was always interested in what he had to say and things he wanted to see, never making him rush. When my Dad went into hospital, the carers still visited Dad in hospital, giving support, friendship and stability of care. They liased with the hospital staff and us which really helped with the communication of continous care. Radfield was flexible in changing the care package as Dad's needs changed, giving the family peace of mind and my Dad a better life. Eventually, sadly my Dad's life came to an end. Radfield were able to help us get Dad out of hospital and home with an end of life care package as Dad wished to be with family, giving him dignity and peace. If you need help, be it just social or the whole live-in care package, then I thoroughly recommend Radfield for great compassionate care, with fantastic communication.

They're communication has been excellent and we couldn't be happier with their service.

We are fairly new to Radfield Home Care but, have absolutely no hesitation in recommending them to any one.

I am my husband's primary carer and was diagnosed with cancer in June 2025. I knew I would need help to manage. I consulted a care agency in Guildford and they suggested Radfield Home Care in Leatherhead. The agency gives a holistic companionship service and carers come each morning (weekdays). I am advised each Thursday as to who will be attending - we have got to know the carers and regard them as friends. All in all an excellent service.

I cannot recommend Radfield Home Care highly enough. The carers are compassionate, professional, and genuinely dedicated to providing outstanding support. From the very beginning, the team took the time to understand our needs and created a personalised care plan that gave our family complete peace of mind. Since I do not live in the UK it is important that I'm able to fully depend on my father's carers, and the team at Radfield always go above and beyond to help us.

Radfield home care have provided me carers for the past 4 years. I look forward to them arriving and the company they provide me. They are always smiling and wearing their apron and gloves happily ready to get on with whatever I need help with. They gently remind me to take my medication, which is appreciated. My dogs know when the carers arrive in the afternoons and with their encouragement and support we take them out. This benefits both my physical and mental health. I wouldn't hesitate to recommend Radfield Home Care to anyone.

I'm really glad that we followed the recommendation we received. Yes, Radfield are more expensive than the previous agency we used, but for the peace of mind they have given they are is absolutely worth it

We are incredibly grateful for the excellent care and support provided to my mum, both previously and following her prolonged hospital stay. The team showed genuine compassion, patience, and professionalism throughout, helping her regain confidence and comfort during a very difficult time. Communication was always clear, and nothing ever felt like too much trouble. It gave our family great reassurance knowing she was in such caring and capable hands. Thank you for the outstanding service and kindness shown to her every day.

All the carers who visit Mum are cheerful, friendly and diligent, (and arrive on time to the rota) making sure she is happy with what they are doing for her. They also take time to chat to her which she particularly enjoys whilst she has the lunch they have prepared. She and the family are pleased that she made the switch to Radfield.

Absolutely superb service.We have used Radfield Home care to help my mother in law who requires assistance going to medical appointments and visits to her home after a recent operation. I could not recommend Radfield and their carers, more highly- they have been excellent. From the first interaction over the phone arranging the visits, to the actual care- really friendly and helpful carers to the feedback after appointments. Everything has been superb . It has been such a comfort to have them on hand as we live 40 minutes away and it is not always possible to be there for her with work commitments etc. I would have no hesitation whatsoever in recommending them to anyone seeking home care for themselves or a loved one. Thank you

The app is especially helpful, as I can see visit notes straight away and I can send requests, which the team always act on. Mum has never been let down, which gives me great peace of mind knowing she receives reliable and compassionate care. The team also contact me promptly if they have any health concerns. I feel confident that as Mum's needs change, the Radfield's team will continue to be by her side with reassurance, kindness, and excellent care.