from Roy P (Son of Client) published on 11 February 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I live at home with my mum who is 101 years old. She is nervous about being left on her own which made it difficult for me to be able to have a break from being a full time carer and go out and still see old friends and have some "me time", which every full time live in carer needs. I had heard about
'companionship' and sit-in befriending services.
We chose Visiting Angels because of the wonderful reviews from clients/relatives. From our first phone call to the office they were so helpful and understanding of both my mums needs and mine. Two ladies made a home visit to introduce themselves and meet my mum to learn about her as a person and her personality and interests. This enabled them to choose the most compatible of their 'Angels' to sit with Mum.
The two Angels we have had so far are a perfect match, extremely caring and kind. I can now go out and enjoy hobbies, meet friends and relax knowing mum is in good hands.
Would definitely recommend Visiting Angels.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East
Thank you so much for your heartwarming feedback! We're thrilled to hear that your experience with Visiting Angels has been such a positive one. Providing exceptional care and support to our clients…read more
from G H (Son of Client) published on 7 February 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
From the moment I made initial contact this company has provided an exemplary service in every way.
The initial meeting.
The service visits.
The staff visiting my father.
Are all without question fantastic in every way.
I would highly recommend this company to anyone seeking assistance of any
kind.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East
Thank you so much for your kind feedback! We are delighted to learn about your experience with our service, and it has been a pleasure working with your father. It brings us great satisfaction to…read more
from Melissa H (Daughter of Client) published on 10 September 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Cannot recommend Visiting Angels enough. Person-centered, compassionate, supportive, warm-hearted and understanding. Having had the pleasure of knowing the manager for a number of years, I can openly and honestly say she is an inspiration as a leader and a human. I have every confidence and trust in
her to ensure nothing but excellence for her staff, and the people her staff care for.
A quote from my mother, after just one visit from the carer: "She really is an angel that has been sent to me, I'm so happy."
For myself, it is a huge relief and comfort to know that my mum is in the hands of Visiting Angels. From the moment we made contact to their first visit has been nothing short of excellence. Allowing the time and space for my mum to express her concerns and how much of a big step this was for her, to admit she needed help. To the first visit where she is beaming with happiness at having a good old natter and a trip to her favourite shop.
Thank you just isn't enough.
Reply from Sunny Dhaliwal, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East
We sincerely appreciate your heartfelt feedback regarding your experience with Visiting Angels. It brings us great joy to know that we have positively impacted your mother's care. Your kind words…read more
from D F (Son of Client) published on 3 May 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I would wholeheartedly recommend Visiting Angels. My mum has dementia, and this is our second experience with a care agency, I only regret we didn't find Visiting Angels earlier. The manager and the team have been diligent, supportive, proactive and patient. I don't live with my mum, so getting speedy
reports on how mum is doing is absolutely vital. I know that Mum enjoys her sessions with the carer and we have peace of mind knowing that she's well looked after. Thank you to the carer, the manager and the team!
Reply from Gagandeep Singh, Managing Director at Visiting Angels Coventry, Kenilworth & Warwickshire East
Thank you so much for your heartwarming feedback! We're thrilled to hear that your experience with Visiting Angels has been such a positive one. Providing exceptional care and support to our clients…read more
from Simon W (Client) published on 8 March 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been very impressed by the level of support been given. I have been assisted (cooking, cleaning shopping and more)at a time when things have been very difficult, with my mother being in a care home for Dementia since the middle of December. I have Myotonic Dystrophy and my mobility is severely
curtailed and having a care visitor 4 days a week makes life more bearable. Of my experience, I would recommend Visiting Angels to anybody wanting some care support.
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