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Home Care Providers Owned by Visiting Angels in Hertfordshire

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  • Home Care Providers Owned by Visiting Angels in Hertfordshire

Only the locations & reviews in Hertfordshire for Visiting Angels are showing below.

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Visiting Angels Locations in Hertfordshire (2)

2 Home Care Providers owned by Visiting Angels in Hertfordshire
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Visiting Angels South Hertfordshire
First Floor, Rear of 60, Bridge Road East, Welwyn Garden City AL7 1JU 
9.3 21 reviews
Visiting Angels South Hertfordshire, Welwyn Garden City, Hertfordshire
"My. Wife receives only the best attention we could wish for from the staff of Visiting Angels,, nothing is too much trouble, I could not…"   Read all 21 reviews
  • Visiting Care from £35 / hour
  • Live-in Care from £1,600 / week

The team at Visiting Angels South Herts provide high-quality, reliable care at home in Welwyn Garden City, Hatfield, St Albans, Wheathampsted, Potters Bar, and Hertford. With tailored ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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Visiting Angels Reviews in Hertfordshire (38)

Reviews posted for members of Visiting Angels

Overall Experience
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Date Published
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Reviewer Connection to Visiting Angels
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Review of

Visiting Angels North Hertfordshire

from J M (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The visiting angels (or as we called them mums angels ) have been amazing in the 4 months that we have used before mum went into a care home.
The advice and guidance that has been given has been invaluable. From the knowledge of dementia and medical issues. Has many times helped to get extra support
from the GP and other departments.
The help ensuring practical things have been put into place in the home, which helped mum so much.
The ladies are always cheerful and engaging in conversation with mum. Helping to get her up in the morning , getting into the shower and dressed. A bug thank you to Shelly, Pooja, Bridgett and Charn.
The app that visiting angels use is incredible as I could see after each visit what had taken place.
My only one regret is that I didn't find visiting angels sooner. To help support mum and myself in so many ways.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your heartfelt review - it truly means so much to all of us. We feel honoured to have been part of your mum's journey and to have supported both of you during those important months. Hearing that our advice and guidance made a difference, particularly around dementia care and navigating additional support, is incredibly meaningful. We always strive to support not just our clients, but their families too, so it's wonderful to know you felt that. We're so pleased that the practical support at home, along with the daily routines and companionship, helped your mum feel more comfortable. Moments like helping her start the day with dignity and warmth are at the heart of what we do. We're also glad the app provided you with peace of mind and kept you connected to your mum's care. Thank you again for your trust, and for allowing us to be "mum's angels." We only wish we had been there sooner too!
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Review of

Visiting Angels North Hertfordshire

from Linda R (Daughter of Client) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum really values the support received, even though she doesn't allow the carers to do as much as they would like.
She loves the routine, speaks highly of them all and enjoys their company as she is housebound. Mum has definitely become more comfortable and able to engage in conversation with the
carers.
The daily reports are a really useful insight for us to see what's going on.
Shelley and Pooja share concerns quickly and professionally, whilst being proactive , and informative .
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for sharing this lovely feedback. It really means a great deal to us.
We're so pleased to hear that your mum enjoys the routine and the companionship from her carers. Building trust and comfort is so important, especially when someone is housebound, and it's wonderful to know that she feels able to engage more in conversation and enjoys their company. Even when someone prefers to remain independent with certain tasks, simply being there for companionship, reassurance, and support can make a real difference to their day.
We're also glad that the daily reports have been helpful for your family. Keeping loved ones informed and involved is an important part of the care we provide, and it's reassuring to know that this gives you a clearer picture of how your mum is doing.
Thank you again for trusting us to support your mum - it's a privilege to be part of her care and companionship.
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Review of

Visiting Angels North Hertfordshire

from P M (Friend of Client) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company live up to their name.
The professional care is provided with compassion and good humour;the hour-long visits quickly established a familiarity with the client and her husband which was a pleasure and relief to witness.
On several occasions the Angels worked above and beyond,and no situation
appeared too much trouble.
The after-care compassion, attendance at the funeral service and regular welfare visits and phone calls to my friend have been such a welcome boost for him.
I am very grateful and inspired by their work.
Thankyou Angels.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your kind and heartfelt words. Your feedback truly means a great deal to our whole team.
It was a privilege to support your friend and his wife, and we're grateful you trusted us during such an important time in their lives. For us, care is not only about practical support, but also about building genuine relationships and bringing warmth, compassion and reassurance to every visit. We're so pleased this was reflected in the care they received.
Your recognition of the team going above and beyond is deeply appreciated. Our caregivers care very much about the people they support, and forming that connection with both your friend and his wife meant a lot to them too.
We're also touched that you mentioned the continued support following her passing. At Visiting Angels, we believe care extends beyond our visits, and we're glad the welfare calls and visits have brought some comfort during a difficult time.

Thank you again for your gratitude and support.
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Review of

Visiting Angels North Hertfordshire

from Jane S (Daughter of Client) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We began using Visiting Angels in October 2025 to help care for my parents, and the experience has been positive from the start.
Initially, we arranged part-time support, but as my mother's dementia progressed, we transitioned to live-in carers. Throughout every stage the team has been compassionate,
knowledgeable and supportive.
We are currently in the process of finding live-in carers who understand my mother's needs, and Visiting Angels have been very helpful and patient in supporting us through this transition.
Knowing my parents are in safe, capable hands has given our family real peace of mind. I would not hesitate to recommend Visiting Angels to anyone looking for reliable, home care services who genuinely care about the wellbeing of the families they support.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for taking the time to share your experience. Your words truly mean a great deal to our whole team.
It has been a privilege to support your parents since October, and we're so grateful for the trust you've placed in us during what we know has been an emotional and evolving journey. Supporting a loved one with progressing dementia can be incredibly challenging, and we are honoured to walk alongside you through each stage - adapting care as needs change and ensuring your mum remains at the heart of every decision. Knowing that you feel peace of mind and confidence in the care your parents are receiving is the greatest compliment we could receive. Thank you again for your recommendation and for allowing us to be part of your family's support network - it truly is a responsibility we hold with care and respect. We thank you for choosing us!
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Review of

Visiting Angels South Hertfordshire

from David J (Wife of Client) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My. Wife receives only the best attention we could wish for from the staff of Visiting Angels,, nothing is too much trouble, I could not wish for better care for my wife.the standard of care is of the highest professional standard and is a credit to the company .
Reply from Gareth Redmayne, Director at Visiting Angels South HertfordshireThank you David for this lovely review. Our team like supporting you and your wife and it is great to know that you are happy with our care.
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Review of

Visiting Angels North Hertfordshire

from Gillian C (Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall at home I needed some help during my recovery period and found Visiting Angels. I was initially concerned about needing to ask for help as I am a very independent person but after meeting them I was very impressed with their kindness and care. They helped me to regain my confidence
in looking after myself again and were so kind and it was a real pleasure to see them on the days they came to visit. With their support it relieved my family of the pressure of re arranging the whole of their lives to take care of me and enabled them to feel happy that I was being supported. I would have no hesitation in using them again should the need arise.
I have no hesitation in recommending their services and cannot praise them highly enough.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your wonderful review. We're truly grateful that you chose Visiting Angels to support you during your recovery, especially as someone who values their independence. It means a great deal to hear that our team helped you regain confidence and made you feel comfortable and cared for throughout your journey.
We're also glad that our visits brought peace of mind to your family - supporting both our clients and their loved ones is incredibly important to us.
It was an absolute pleasure to be part of your recovery, and we're always here if you ever need us again. Thank you for your kind words and your recommendation - it really does mean the world to our team.
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Review of

Visiting Angels South Hertfordshire

from A G (Daughter of Client) published on 31 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had visiting angels for a short while but she was very pleased with the service. The carer was friendly and established a good rapport with my mother very quickly. It was important for us to have someone my mother felt comfortable with and she did so immediately.
I would recommend the
service for anyone who needs support in their home.
Reply from Gareth Redmayne, Director at Visiting Angels South HertfordshireThank you for this lovely review. I know my team enjoyed meeting your mother. Please do not hesitate to get in touch if we can be of any help in the future.
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Review of

Visiting Angels North Hertfordshire

from Ron C (Husband of Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a client of Visiting Angels since last May to help care for my wife who has Alzheimer's, the continuity of staff, caring nature plus attention to detail have proved second to none. The home manager and director are always making sure all staff go the extra mile to satisfy the person's needs,
important things like picking up prescriptions plus making vital phone calls on behalf of the client.
The special emergency line service actually works as I have found out firsthand, I have nothing but thanks and lots of praise for this company.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for taking the time to share your kind words. It truly means the world to our whole team to know that we've been able to make a positive difference for you and your wife. Continuity of care, compassion, and going the extra mile are at the heart of everything we do, and your feedback reminds us why we do it. We're so glad that our team has been able to provide the support and reassurance you deserve. Thank you again for your trust in Visiting Angels; it's a privilege to be part of your care journey.
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Review of

Visiting Angels South Hertfordshire

from A B (Godson of Client) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We employed the services of Visiting Angels for a 90+yr old relative following a lengthy hospital stay. The Manager, went out of her way to visit her in hospital and at home, to ascertain not only what her needs and requirements were but also to assess which carers would be most appropriate to send
in.
Not only were we highly delighted with the manager but also the carers she placed with our relative who could be 'difficult / challenging' due to her illness.
No only were we incredibly delighted with the above, Visiting Angels provides excellent VFM in today's 'market' compared to rival companies.
Thank you to all at VA, and the staff involved in the day to day care of our relative.
Would I recommend Visiting Angels to other looking forward to care at home?
Absolutely !
Reply from Gareth Redmayne, Director at Visiting Angels South HertfordshireThank you for your kind comments. Belinda is an excellent manager and I am so pleased that you feel that we have delivered a high level of care. Our team in Potters Bar is excellent and it shows that the Visiting Angels approach of only hiring the BEST is paying dividends.
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Review of

Visiting Angels North Hertfordshire

from Emma T (Daughter of Client) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall at home, I contracted Visiting Angels on behalf of my mother initially for short-term help allowing me to retrun to work immediately. I was immediately impressed by the care, attention to detail and professionalism of the team, as well as the immediate rapport they all built with my
mother. This was our and her first experience of having carers into the house and their efforts above made this seamless and stress-free for both of us. Although initially this was a short-term placement, soon after my mother had to enter hospital for 6-7 weeks but their care and interest did not reduce during this time, with regular visits to my mother in hopspital for assessment but also for social/personal reasons. I feel this was above and beyond what I had expected, and made me realise how lucky we were to have their support. Following her sudden discharge they re-accommodated to her needs immediately. I wholeheartedly recommend Visiting Angels and their carers.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your thoughtful and generous review. We're truly honoured to have supported your mother and your family through such an important time.It's wonderful to hear that our carers helped make your first experience with home care a positive one, and that their continued visits and support during your mother's hospital stay made a meaningful difference. Providing consistent, compassionate care-whether at home or in hospital-is something we deeply believe in, and we're so pleased that came through.We're grateful for your trust and your recommendation. It's been a real privilege to be part of your journey!
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Review of

Visiting Angels North Hertfordshire

from T S (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and dad have always been very wary about having carers in the home and losing their independence.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have
found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your parents have had such a positive experience with Visiting Angels, and that our care has helped them feel supported without compromising their independence.It's wonderful to know they feel they've found new friends in our carers-that's exactly the kind of relationship we strive to build. We're also pleased that the app has helped keep you informed and reassured, especially when supporting loved ones from a distance can be so challenging.Thank you again for your trust and support- it means the world to our team!
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Review of

Visiting Angels North Hertfordshire

from Sarah O (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to
do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your thoughtful and detailed review. We're so pleased to hear how well your mum is getting on with her carer - it's lovely to know that her gentle and professional approach has helped your mum feel comfortable and supported in her own home. Encouraging independence while being ready to lend a hand is exactly the balance we aim for, and we're delighted it's making a difference. We're also really glad to hear you've found our communication and accessibility helpful - your feedback means a lot to the whole team. Thank you again for your kind words and trust in us.
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Review of

Visiting Angels North Hertfordshire

from J W (Daughter of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her
home for as long as possible.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireWe thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!
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Review of

Visiting Angels North Hertfordshire

from E O (Daughter of Client) published on 13 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is
in safe hands.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.
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Review of

Visiting Angels North Hertfordshire

from Angela S (Daughter of Client) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly
use them again if the situation arises.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!
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Review of

Visiting Angels South Hertfordshire

from Laura D (Daughter of Client) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels have been helping our family for the past year. We have been really happy with them, and really impressed by their service. They are friendly and compassionate; flexible when needed; and very patient. We are very grateful for their help, and we would recommend them!
Reply from Gareth Redmayne, Director at Visiting Angels South HertfordshireThank you for this review. We enjoy supporting your family, and it is good to know that you have been happy with the care that we have been providing.
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Review of

Visiting Angels North Hertfordshire

from R C (Wife of Client) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to assist and make the experience smoother for both of you. Your feedback motivates us to continue providing compassionate and reliable care for our clients. If there's anything more we can do to support you and your husband, please don't hesitate to reach out.
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Review of

Visiting Angels North Hertfordshire

from Sandra D (Sister-in-law of Client) published on 14 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management
of their service is first class too. Personal-centred care.
I would recommend them without hesitation.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia. Knowing that we've made a difference and earned your trust means the world to us. Thank you for your recommendation!
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Review of

Visiting Angels South Hertfordshire

from A J (Client) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my Visiting Angels.
Reply from Gareth Redmayne, Director at Visiting Angels South HertfordshireThank you for this review. We love supporting you, and I know that the team enjoy seeing you and your husband.
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Review of

Visiting Angels North Hertfordshire

from Jules W (Daughter of Client) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is
our mother. Thank you.
Reply from Pooja Patel, Managing Director at Visiting Angels North HertfordshireThank you for taking the time to leave us such a wonderful review. Your words truly touched our hearts! It's incredible to hear that you've felt such warmth and care from our service. We always strive to make every interaction special, and knowing that we've made a positive impact on you and your family means everything to us. Your appreciation fuels our passion to go the extra mile, every single time. We're genuinely grateful for the opportunity to be there for you and your loved ones. If there's ever anything else we can do to make your experience even better, we're here to support you in any way we can.
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Awards / Recognitions (2)

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