Home Care Providers Owned by Visiting Angels in Hertfordshire

  • Home Care Providers Owned by Visiting Angels in Hertfordshire

Visiting Angels Locations in Hertfordshire (2)

 

2 Home Care Providers owned by Visiting Angels in Hertfordshire

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Visiting Angels South Hertfordshire

First Floor, Rear of 60, Bridge Road East, Welwyn Garden City AL7 1JU 

9.4 19 reviews
"We employed the services of Visiting Angels for a 90+yr old relative following a lengthy hospital stay. The Manager, went out of her way to…"   Read all 19 reviews

The team at Visiting Angels South Herts provide high-quality, reliable care at home in Welwyn Garden City, Hatfield, St Albans, Wheathampsted, Potters Bar, and Hertford. With extensive experience in health and social care, the team at Visiting Angels… Read more about Visiting Angels South Hertfordshire

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
Visiting Angels North Hertfordshire

Suite Y, Thrifty House, 4 Bilton Road, Hitchin SG4 0SB 

10 11 reviews
  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Other Home Care Groups you may be interested in:

Visiting Angels Reviews in Hertfordshire (30)

Reviews Posted for members of Visiting Angels

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Review of

Visiting Angels South Hertfordshire

from A B (Godson of Client) published on 3 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We employed the services of Visiting Angels for a 90+yr old relative following a lengthy hospital stay. The Manager, went out of her way to visit her in hospital and at home, to ascertain not only what her needs and requirements were but also to assess which carers would be most appropriate to send
in.
Not only were we highly delighted with the manager but also the carers she placed with our relative who could be 'difficult / challenging' due to her illness.
No only were we incredibly delighted with the above, Visiting Angels provides excellent VFM in today's 'market' compared to rival companies.
Thank you to all at VA, and the staff involved in the day to day care of our relative.
Would I recommend Visiting Angels to other looking forward to care at home?
Absolutely !

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for your kind comments. Belinda is an excellent manager and I am so pleased that you feel that we have delivered a high level of care. Our team in Potters Bar is excellent and it shows that the Visiting Angels approach of only hiring the BEST is paying dividends.

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Review of

Visiting Angels North Hertfordshire

from Emma T (Daughter of Client) published on 2 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Following a fall at home, I contracted Visiting Angels on behalf of my mother initially for short-term help allowing me to retrun to work immediately. I was immediately impressed by the care, attention to detail and professionalism of the team, as well as the immediate rapport they all built with my
mother. This was our and her first experience of having carers into the house and their efforts above made this seamless and stress-free for both of us. Although initially this was a short-term placement, soon after my mother had to enter hospital for 6-7 weeks but their care and interest did not reduce during this time, with regular visits to my mother in hopspital for assessment but also for social/personal reasons. I feel this was above and beyond what I had expected, and made me realise how lucky we were to have their support. Following her sudden discharge they re-accommodated to her needs immediately. I wholeheartedly recommend Visiting Angels and their carers.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your thoughtful and generous review. We're truly honoured to have supported your mother and your family through such an important time.It's wonderful to hear that our carers helped make your first experience with home care a positive one, and that their continued visits and support during your mother's hospital stay made a meaningful difference. Providing consistent, compassionate care-whether at home or in hospital-is something we deeply believe in, and we're so pleased that came through.We're grateful for your trust and your recommendation. It's been a real privilege to be part of your journey!

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Review of

Visiting Angels North Hertfordshire

from T S (Daughter of Client) published on 29 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum and dad have always been very wary about having carers in the home and losing their independence.
Finding visiting angels has been such positive experience for my parents and myself.
The care being provided enables my parents to feel that they are in control and they feel that they have
found new friends rather than carers.
All staff are professional, positive and friendly. They are flexible and able to assist mum and dad on the tasks required on any visit.
I love the app they use, which enables me to keep in touch with what has happened at each visit.
Visiting Angels have given me reassurance and lifted some of the concerns I have regarding my mum and dad living independently.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that your parents have had such a positive experience with Visiting Angels, and that our care has helped them feel supported without compromising their independence.It's wonderful to know they feel they've found new friends in our carers-that's exactly the kind of relationship we strive to build. We're also pleased that the app has helped keep you informed and reassured, especially when supporting loved ones from a distance can be so challenging.Thank you again for your trust and support- it means the world to our team!

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Review of

Visiting Angels North Hertfordshire

from Sarah O (Daughter of Client) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The carer is always on time and if for any reason is going to be late, she will contact mum. She is very professional, caring and industrious while she is with mum.
It was a huge step allowing a stranger into her home but the gentle nature of her has put mum's mind at rest. She encourages mum to
do what she can but steps in when needed. In the hour she is there she prepares breakfast, lunch and tea - the latter for mum to pop in microwave or oven later. She makes the bed, washes up and ensures the house looks clean and tidy which is what mum likes! She also helps with her exercises.
The accessibility of the company is excellent and they are always conferring with mum and making sure she is happy.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your thoughtful and detailed review. We're so pleased to hear how well your mum is getting on with her carer - it's lovely to know that her gentle and professional approach has helped your mum feel comfortable and supported in her own home. Encouraging independence while being ready to lend a hand is exactly the balance we aim for, and we're delighted it's making a difference. We're also really glad to hear you've found our communication and accessibility helpful - your feedback means a lot to the whole team. Thank you again for your kind words and trust in us.

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Review of

Visiting Angels North Hertfordshire

from J W (Daughter of Client) published on 20 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been a client now for over a year. I feel very comfortable with the care my mum is receiving, it gives me peace of mind to know she is in safe hands. The carers are trustworthy, kind, patient, and encouraging and my mum enjoys having a good laugh with them. They are helping Mum to stay in her
home for as long as possible.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

We thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!

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Review of

Visiting Angels North Hertfordshire

from E O (Daughter of Client) published on 13 February 2025
Overall Experience  Overall Experience 5.0 out of 5

The angels have lived up to their name and are always caring, compassionate and thoughtful towards my mother. The communication is excellent and any requests are actioned in a timely manner. The manager is very thorough and understanding. I feel that my mother really benefits from the visits and is
in safe hands.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.

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Review of

Visiting Angels North Hertfordshire

from Angela S (Daughter of Client) published on 1 November 2024
Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care my mother has received since returning from the hospital after a fall. She is 88 and needed her confidence regaining after a shoulder break. The ladies have been great, caring, trustworthy and very supportive of Mum and Dad whilst in their home. We would certainly
use them again if the situation arises.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!

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Review of

Visiting Angels South Hertfordshire

from Laura D (Daughter of Client) published on 19 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels have been helping our family for the past year. We have been really happy with them, and really impressed by their service. They are friendly and compassionate; flexible when needed; and very patient. We are very grateful for their help, and we would recommend them!

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We enjoy supporting your family, and it is good to know that you have been happy with the care that we have been providing.

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Review of

Visiting Angels North Hertfordshire

from R C (Wife of Client) published on 12 August 2024
Overall Experience  Overall Experience 5.0 out of 5

I had to take my husband (he has had Alzheimer's for over 10 1/2 years) to a clinic for his retinopathy appointment and one member of staff in particular kindly took us and brought us back again. I could not have managed to take my husband to this appointment on my own.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to assist and make the experience smoother for both of you. Your feedback motivates us to continue providing compassionate and reliable care for our clients. If there's anything more we can do to support you and your husband, please don't hesitate to reach out.

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Review of

Visiting Angels North Hertfordshire

from Sandra D (Sister-in-law of Client) published on 14 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Their name is true to the care they give!
They are amazing angels.
The support and care provided to our family member has made such a significant difference to them. They are able to stay in their own home with familiar surroundings which is so important to a person with dementia.
The management
of their service is first class too. Personal-centred care.
I would recommend them without hesitation.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia. Knowing that we've made a difference and earned your trust means the world to us. Thank you for your recommendation!

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Review of

Visiting Angels South Hertfordshire

from A J (Client) published on 12 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my Visiting Angels.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for this review. We love supporting you, and I know that the team enjoy seeing you and your husband.

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Review of

Visiting Angels North Hertfordshire

from Jules W (Daughter of Client) published on 25 March 2024
Overall Experience  Overall Experience 5.0 out of 5

We can't express anything but gratitude for the excellent, caring, and enjoyable service we received for our mother. The service providers always go the extra mile without any difficulty, and no matter how big or small our requests are, we've never been let down. We're incredibly grateful and so is
our mother. Thank you.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you for taking the time to leave us such a wonderful review. Your words truly touched our hearts! It's incredible to hear that you've felt such warmth and care from our service. We always strive to make every interaction special, and knowing that we've made a positive impact on you and your family means everything to us. Your appreciation fuels our passion to go the extra mile, every single time. We're genuinely grateful for the opportunity to be there for you and your loved ones. If there's ever anything else we can do to make your experience even better, we're here to support you in any way we can.

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Review of

Visiting Angels South Hertfordshire

from H S (Daughter of Client) published on 6 March 2024
Overall Experience  Overall Experience 5.0 out of 5

I approached Visiting Angels after being let down by a different agency. They looked after my Mum, whose mental and physical health became progressively more challenging, with the utmost care and professionalism for the last year of her life. They also rearranged care very promptly after a hospital
stay when she needed additional help. They never let us down. The manager is exceptional, agreeing to collect and deliver Christmas lunch supplies when I asked him (I don't live locally), buying her newspapers, and generally calling in when needed even on evenings and weekends. The day she was really ill with what turned out to be pneumonia, he called in on her at the end of the day to help her regular carer get her to bed. When Mum was unable to stand he made sure she got medical attention - he waited with her until the ambulance arrived. He is still helping me today with her now empty house, six months after her death. I feel very fortunate to have found Visiting Angels.

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Review of

Visiting Angels North Hertfordshire

from Hazel L (Daughter of Client) published on 27 February 2024
Overall Experience  Overall Experience 5.0 out of 5

The Visiting Angels have been helping my elderly parents by cooking their weekend dinners. They have been friendly and reliable and have made delicious food - we always hope there are leftovers! My mother has mild dementia which has been handled with delicacy and care throughout. I couldn’t be happier
and will definitely recommend them to anyone else needing help.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Dear Hazel, thank you very much for your kind review. It has been an absolute pleasure cooking for them nutritious dinners and seeing them enjoy the food thoroughly. We strive to be not just a service provider, but a source of comfort and support for families like yours. Your kind words about our friendliness, reliability, and culinary skills mean a lot to us. It's heartening to know that your parents enjoy the meals we prepare, and we'll try to make sure there are always enough leftovers to go around!
Caring for someone with mild dementia requires special attention and sensitivity, and we're glad to hear that our team have handled the situation with delicacy and care. Please know that we're here to support you and your family every step of the way.
Thank you again for your recommendation. We're honoured to have earned your trust and look forward to continuing to serve you and your loved ones.

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Review of

Visiting Angels North Hertfordshire

from Michele R (Daughter of Client) published on 16 February 2024
Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels North Herts is a first-class, professional, caring and absolutely wonderful home care provider. Nothing is too much trouble and my mum looks forward to every visit. I would highly recommend the service and am so glad I decided to sign up to their services.

Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire

Thank you so much for taking the time to leave us such a wonderful review. Your trust and recommendation mean the world to us. It has been an absolute pleasure and joy looking after mum. We are thrilled that our service has been of value to your family. Thank you again for your kind words

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Review of

Visiting Angels South Hertfordshire

from Martin S (Son of Client) published on 4 December 2023
Overall Experience  Overall Experience 5.0 out of 5

The carers from Visiting Angels who have been caring for my mother and giving me respite have been wonderful. They have treated us with kindness and compassion and have been vigilant over Mother's state of health. Many thanks to you all. You have been flexible when it came to changes in Mother's care
schedule, which is much appreciated. Overall, I have been satisfied with your care and do not hesitate to recommend you to friends and family.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

It is an absolute pleasure and honour to have your mother as a client. I know the whole team are very fond of her and it is good to know that we are doing a good job. It was a pleasure meeting you both last Sunday and, as I said, please do not hesitate to get in touch with us if there is anything more that we can do to help. Thanks, Director.

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Review of

Visiting Angels South Hertfordshire

from E H (Client) published on 17 August 2023
Overall Experience  Overall Experience 5.0 out of 5

I have been using Visiting Angels for a year now, as my previous care company were very poor. I feel safe and they are trustworthy. I feel relaxed when they are here.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you for your wonderful review. The team love supporting you and it has been a pleasure to get to know your family.

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Review of

Visiting Angels South Hertfordshire

from Beatrice S (Daughter of Client) published on 12 May 2023
Overall Experience  Overall Experience 5.0 out of 5

We recently hired the services of Visiting Angels to help look after our elderly parents who have moved in with us. From the first point of contact, we were thoroughly impressed by the kindness and helpfulness of the service. The attentive and knowledgeable staff made the process seamless. We are so
grateful to each of the team.

Reply from Gareth Redmayne, Director at Visiting Angels South Hertfordshire

Thank you, Beatrice, for your warm words. It has been a pleasure supporting your parents and I know how much our wonderful caregivers enjoy supporting them. If there is anything more we can do for them both, please kindly let us know.

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Review of

Visiting Angels South Hertfordshire

from Julie L (Daughter of Client) published on 21 April 2022
Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Very flexible and accommodating to the needs of my mother. Easy to communicate with, they took on board individual needs. Lovely staff and good company.
Made life easier for my mum and took away some of the stresses of everyday life.
Thanks for a great service.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire

Julie,
It was a pleasure looking after your mother. The whole team enjoyed hearing your mother's anecdotes. We are glad that we were able to help.
Thanks,
Gareth

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Review of

Visiting Angels South Hertfordshire

from D K (Daughter of Client) published on 21 April 2022
Overall Experience  Overall Experience 5.0 out of 5

Lovely caring service which gave Mum great support through difficult times. Always easy to contact and gave valuable feedback when asked. Always took Mum's needs and wishes into consideration and treated her with dignity and respect at all times. I highly recommend the Visiting Angels to anyone considering
home care.

Reply from Gareth Redmayne, Managing Director at Visiting Angels South Hertfordshire

Thank you for such a lovely review. It was a pleasure looking after your mother. I am so glad our team did such a good job.
Best regards,
Gareth

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Awards / Recognitions (2)

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