Home Care Providers Owned by Alina Homecare in Worcestershire

We found the communication app extremely useful as after each care visit we could read how mum was and whether any additional needs were identified. The staff ensured mum had a drink and snack before they left and spent time chatting to mum about her life.
Each time we contacted the office with requests for information on additional care packages the response was very prompt and extremely helpful.
Alina care provided a bridge to allow mum to stay home before she needed 24/7 support in a residential dementia care home and as a family we are grateful and would recommend Alina care.

away that is very reassuring.
They are wonderful trustworthy team helping to keep mum and dad safe and well.

Mom has had to go into long term care as her needs changed but without the input from Alina I'm sure this would have happened earlier. I would not hesitate in using them again and would highly recommend their services.

was that my mother became too ill to be cared for any longer at home.

to the carers themselves and I must say the carers that have come in to help mum have been a credit to the company they have gone above and beyond in caring for mum and this has been very much appreciated. They have taken the time to have a chat whilst also caring to her needs. The app that they use also gives you the opportunity to see what is happening on that day, so you are always kept up to date. If you are looking for a care company, I would fully recommend Alina Home Care.

to having any support in the first instance but she was very patient and kind, explaining everything clearly and answering questions. The aim was to enable Mum to stay in her home as long as possible. Unfortunately, it wasn't long before we did need to move her. During the couple of months Alina was supporting, we had to change the care plan quickly with no notice and they did this with efficiency and understanding. All the care staff were lovely and Mum enjoyed having them visit after only a couple of days. I would not hesitate to recommend Alina Homecare Bromsgrove to anyone whose elderly relative needs home support.

and Alina has always been supportive of this. I would recommend it to others.

copy of the rota are really helpful.
Thank you all.

in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.

ensure she is comfortable and safe before leaving the house. The communication from the carers and management is excellent, letting me know if they have any issues or concerns.
I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.

for those who do not use technology.

Unfortunately not able to discuss money with Dad so that is my only worry with the care!

to accept what was agreed have been more than pleased with their service of care. We have found the office staff very pleasant and resolved any query to our satisfaction. The carers themselves give a service of care second to none. They are always very cheerful polite and on time. My wife and I are very pleased with the care that has been given and would not hesitate to recommend Alina Homecare to friends or family in the future. Another service liked is the rota sent weekly advising of names of carers and time due the following week.