"I cannot praise the team enough, totally professional and have a great understanding of my parents needs and are very caring.
I needed…"
Read all 40 reviews
Alina Homecare Andover is passionate about, and committed to, making life easier for people to live at home. Their services are wide-ranging and include personal care, companionship care, live-in ... Read more
"My father in law needed some additional help in the mornings so contacted Alina Homecare. One of the managers, Anna made contact and was…"
Read all 30 reviews
Alina Homecare Winchester & Basingstoke provides the best possible care to the whole wider area.
The field care team locations covered include Alresford, Andwell, Ashe, Basingstoke, Bramdean, ... Read more
"The team operating out of the Bentley office are incredibly professional and a delight to deal with. They are doing a superb job of caring…"
Read all 10 reviews
Alina Homecare Farnham offers award winning, high quality home care for you or a loved one. This is backed up by excellent and comprehensive training for all Carers.
Farnham covers these areas: ... Read more
"My mum is still of the opinion that she doesn't need anyone to look in on her and that she can still cope with everything life throws at…"
Read all 42 reviews
Alina Homecare Ringwood provides home care and support services to adults living in their own homes in Alderholt, Ashley Heath, Bickton, Blashford, Burley, Fordingbridge, Hangersley, Highwood, ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Alina Homecare Reviews in Hampshire (122)
9.6
Alina Homecare has a Group Review Score of 9.6 (9.587) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.
from P S (Son of Client) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot praise the team enough, totally professional and have a great understanding of my parents needs and are very caring.
I needed care for my mother and father at very short notice and they were able to support us straight away. I have total confidence that my parents are being cared for to
a very high standard and with a team who are take great pride in their work and those they care for.
Reply from Jane Hunnable, Customer Marketing Manager at Alina Homecare AndoverThank you for this wonderful review, we are delighted you feel so positively about the Team, how professional and caring they are and that they fully understand your parents' needs. We will share your comments with the Team, thank you so much for taking the time to leave your lovely feedback.
from Jonathan G (Son of Client) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The team operating out of the Bentley office are incredibly professional and a delight to deal with. They are doing a superb job of caring for my mother and she loves them. I can relax knowing how well she is being looked after.
Reply from Sasha Mullings, Branch Manager at Alina Homecare Farnham & AltonThank you for your lovely words. I will pass this on to our team.
from Richard L (Son of Client) published on 16 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum is still of the opinion that she doesn't need anyone to look in on her and that she can still cope with everything life throws at her and my dad. In the real world I know that she will occasionally forget her meds and my dads because he can't remember if he takes any in the first place. Therefore
it gives great peace of mind that someone looks in twice a day, and even though they are told they are not needed we all know it is a very helpful service. It is nice to get someone else's opinion when we need to step up the service or even if we are having a bad day.
Reply from Laura Moss, Branch Manager at Alina Homecare RingwoodThank you so much for sharing this thoughtful feedback. We understand how important peace of mind is when caring for loved ones, especially when they feel they don't need extra support. We're glad our visits are providing reassurance for your family and helping with medications and daily wellbeing.
from Alice B (Granddaughter of Client) published on 12 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We are really impressed with Mary who cares for Grandma and I know Gran is too. Alina are efficient and affordable! Great communication from Tayla. I would definitely recommend this company for all types of care but we use them as companion care.
Reply from Laura Moss, Branch Manager at Alina Homecare RingwoodThank you for your lovely review. We're delighted to hear that you and your Grandma are happy with the care and companionship being provided. Your kind feedback will be passed on to the team.
from C C (Son of Client) published on 12 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
It's comforting knowing that my Mum is seen daily, her medications are given and she has some personal contact as she lives alone and we live hours away. The feedback provided via the app is good to see.
Reply from Laura Moss, Branch Manager at Alina Homecare RingwoodThank you for your kind review. We're pleased to hear that the daily visits and updates through the app give you peace of mind. It's important to us that families feel informed and reassured about their loved one's care.
from Karen H (Daughter of Client) published on 9 March 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
I am submitting this review on behalf of my mum Overall she is very happy with Alina, the staff are supportive and professional, they provide all the care she needs with respect and kindness. The management team are obliging and try their hardest to meet any requested changes. The only area where minor
improvements would be appreciated is for better oversight when the rota changes at late notice, the management team do make efforts to inform but sometimes this is missed. In summary we would both recommend Alina as a high quality care provider.
Reply from Jane Hunnable, Customer Marketing Manager at Alina Homecare RingwoodThank you very much for this positive review, we are so pleased that your mum is very happy with Alina Homecare and you feel the staff are supportive and professional. We are always seeking to continuously review and improve all aspects of our service so it meets the highest standards, we work closely with families in this regard. Thank you for taking the time to do this review, we will share your kind words with the carer Team.
from Lynda M (Daughter of Client) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The quality of care is excellent, carers are compassionate and competent, respecting dignity at all times, promoting independence wherever possible.
They are reliable and friendly, my Mum looks forward to their visits.
Reply from Laura Moss, Branch Manager at Alina Homecare RingwoodThank you for such a positive review. We are delighted you feel the quality of our care is excellent. I will look forward to sharing this feedback with the Team.
from Craig S (Son of Client) published on 2 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Alina team were caring and responsive to my mum's needs. She enjoyed her regular twice daily visits. It was easy to communicate with the office and community teams. When we needed to increase her care the team was happy to help.
Reply from Laura Moss, Branch Manager at Alina Homecare RingwoodWhat a lovely review of our home care and Team, thank you so much for your positive comments. We are so pleased your mum enjoys her regular visits and we will pass on your kind review to all the carers.
from Tanya K (Daughter of Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am so grateful to the manager of the Ringwood branch for his compassion and competence. He and two of the carers in particular looked after me and my sister as well as after our dying mother - teaching us that there can be joy in life right till the end.
It was a heartwarming experience.
Reply from Kolby Coxall-Henley, Branch Manager at Alina Homecare RingwoodThank you for your lovely comments. Supporting someone to remain at home until the end of their life is very important to us and we are so glad that we were able to grant your mother's wishes.
from R B (Relative of Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff at Alina have provided care for two of my elderly relatives for over two years now.
My relatives have no other family nearby and so have relied on the Alina staff to organise all aspects of their care.
Due to their previous independence, which changed relatively suddenly, they had their
own very structured routines which were quite particular and would take some time to get used too.
Alina have always been able to provide full time carers and provide increasingly complex care arrangements as my relatives needs changed.
The carers they have found to provide care have been very helpful and willing to take good care of my relatives and to accommodate their particular needs.
The extra carers who have been needed lately have also been most helpful. All the carers have added to the quality of life of my relatives, and as I live a long distance away I am very grateful to have the reassurance that they have such a dedicated team around them, both the management and the carers.
Reply from Kolby Coxall-Henley, Branch Manager at Alina Homecare RingwoodThank you for your kind comments. We always strive to ensure that all care needs are personalised and that we do everything how our service user's like. We love becoming apart off their routine ensuring they can safely remain at their own home.
from S W (Daughter of Client) published on 21 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Christmas is a difficult time for mum due to family bereavement. The Alina carers all make a huge effort to cheer her up and listen to her stories, as well as keeping the rooms tidy and encouraging her to eat and drink properly and to take her pills etc.
Reply from Kolby Coxall-Henley, Branch Manager at Alina Homecare RingwoodThank you for your kind words, we love to make a difference to our service users. I will pass your lovely words over to the team.
from P S (Son of Client) published on 20 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Sophie and Lizzy were extremely responsive when I needed to arrange care at short notice for my mother, who had recently been discharged from hospital following a broken hip. They listened carefully to our needs to help tailor a package of home and personal care to support her during her recovery and
found a small team of carers who come to help my mother every day and who she is really happy with. They were the first company I called, and without their help, we would have been really stuck when council care ended abruptly. Really grateful for their support and highly recommend the whole team.
Reply from Sophie Fields-Urry, Branch Manager at Alina Homecare AndoverThank you for your kind Review. We were so sorry to hear about the situation you and Mum found yourselves in. We will always strive to ensure that we are responsive in providing the Care that every individual needs, to ensure they are kept safe at home. Mum is a firm favourite with the small team of carers she has and I am so glad that she is happy with the Support we provide, and that you have had your faith and reassurance in Care Providers returned.
from P F (Client) published on 15 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very pleased with care we have received from Alina. From Sophie's original visit to the 2 lovely ladies who have looked after us for the last 9 weeks. Very kind and caring abe efficient. Which has been most helpful during this stressful time after braking my ankle. Wouldn't hesitate to contact them
again should the need arise and would certainly recommend their services. Thank you
Reply from Sophie Fields-Urry, Branch Manager at Alina Homecare AndoverThank you so much for your lovely Review. I will share these comments with the 2 Carers that supported you. Please do not hesitate to contact us should you need support in the future, as my Team and I would be delighted to support you and your Husband again.
from Fiona A (Niece of Client) published on 16 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I want to express my heartfelt gratitude to Sacha, Meghan, and the entire Alina Homecare team. From the very beginning, you have been absolutely amazing - so supportive and helpful during what was a very new and daunting experience for me.
I cannot praise you enough for your kindness, professionalism,
and care. You made a difficult situation so much easier, and I truly appreciate everything you've done for us.
Thank you for going above and beyond - I would highly recommend your services to anyone in need of compassionate and reliable care.
Reply from Sasha Mullings, branch manager at Alina Homecare Farnham & AltonThank you for your lovely review. The team and I are so glad we could support you during a challenging time. We truly appreciate your kind words and are always here if you need us.
from G G (Client) published on 25 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I highly recommend Alina Homecare Farnham & Alton for their efficient and professional caring service. Their carers are punctual, friendly and extremely helpful in all aspects of personal care. They finish this week and I shall really miss them.
If I require caring needs in the future I will have
no hesitation in calling on their services again, They are lovely.
Reply from Sasha Mullings, branch manager at Alina Homecare Farnham & AltonThank you so much for your kind words. I'm delighted our team could provide care that was helpful, friendly, and professional. They will be truly touched to know they'll be missed.
from Chris J (Son of Client) published on 18 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Alina are absolutely brilliant. From the start they were very professional, taking care to note all of mums needs. Everyone working on the team was very caring and always helpful. Communication is always excellent - no issues with anything at all. Would have preferred to keep using the team and keep
mum at home but mum needed more attention due to dementia.
In summary, a great company and if you're in any need of care for your loved one I wouldn't hesitate to recommend.
Reply from Sophie Fields-Urry, Branch Manager at Alina Homecare AndoverThank you so much for this lovely Review of the Care, I shall pass this on to the Team involved in Mum's Care. My Team and I strive to understand our Clients individual Care Needs from the outset to ensure that our bespoke Care Plans reflect this Care. Communication too is also something we are passionate about maintaining so all involved in the Care of our Clients are kept updated and we can be responsive to supporting our Clients as they need us.
from K W (Daughter-in-law of Client) published on 21 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My father in law needed some additional help in the mornings so contacted Alina Homecare. One of the managers, Anna made contact and was extremely helpful from the beginning, booking in a time to visit my in laws so Anna could find out their exact needs and that they were also happy with what could
be offered.
All the staff who have been involved in my father in laws care have been amazing, they are caring, considerate and always ask and listen to my father in law with regards to his care. My in laws were always saying how lovely the carers were and they understood his needs and his little stubborn ways ;)
Anna has been a massive support recently as my father in law had been unwell and offered advice on circumstances we weren't familiar with as never had to deal with this before so that was priceless.
If you are looking for exceptional care for you or your loved ones Anna and her team at Alina are brilliant. They listen, put in the care that the individual person needs and monitor.
Reply from Charlotte Wells, Operations Manager at Alina Homecare Winchester & BasingstokeThank you so very much for your very kind words. We are very proud of the service we deliver to all our clients. Its lovely to receive such feedback.
from Linda B (Mother of Client) published on 15 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Alina Homecare who cares for my daughter in our home are excellent in providing the care and help she needs. The carers are all prompt, caring and extremely efficient. I have found them very helpful when I have needed to get in touch to arrange extra care or change arrangements. My daughter is also
very happy with the care she receives
Reply from Charlotte Wells, Operations Manager at Alina Homecare Winchester & BasingstokeThank you so much for your kind words. I will ensure they are passed onto every member of the team.
from Sarah A (Daughter of Client) published on 23 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The care providers have been wonderful looking after mum. They gently persuade her of the importance of what is necessary and do everything with a cheerfulness but at the same time are never condescending. Her bedroom has never been tidier or more organised. We are both happy to see the carers when
they arrive.
Reply from Sasha Mullings, branch manager at Alina Homecare Farnham & AltonThank you so much for your kind words. It means a lot to us to know our care made a real difference. I will pass this lovely compliment to the team.
from Emma C (Daughter-in-law of Client) published on 17 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I found Alina homecare when researching options to support my mother in law after she had a couple of strokes and a diagnosis of dementia. Living alone she felt she didn't need any help but after meeting the manager and discussing what help Alina could offer, she agreed to a trial. She now greets the
carers with a hug and looks forward to their visits. The daily checks, practical help and social interactions have helped to develop a routine that supports us all. The app is great at telling us what happened during the visit as my MIL cannot always recall the details. The manager is very responsive and accommodating to last minute changes or requests, and the carers are lovely. This has been a positive introduction to help keep my MIL living at home in a familiar environment, where she feels safe. I am very grateful we found them and would definitely recommend Alina homecare Andover.
Reply from Sophie Fields-Urry, Branch Manager at Alina Homecare AndoverThank you so much for your kind words, Emma, I shall pass this lovely feedback to the carers supporting your mother-in-law. The nature of working with Clients, means that often their needs change, I strive to be responsive and accommodate to reflect this. The Focus of us here at Alina Homecare Andover is to provide Clients bespoke Packages of Care that reflect the exact needs of the individual and by having regular carers visiting enables us to be the familiar and reassuring presence that our Clients and their Families need.
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