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Home Care Provider Owned by Alina Homecare in Oxfordshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Alina Homecare in Oxfordshire

Only the locations & reviews in Oxfordshire for Alina Homecare are showing below.

View the details of all 44 locations (with 1196 reviews) owned by Alina Homecare

Alina Homecare Locations in Oxfordshire (1)

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1 Home Care Provider owned by Alina Homecare in Oxfordshire
Alina Homecare Banbury

Office 310, Beaumont House, Beaumont Road, Banbury OX16 1RH 

9.5 44 reviews
"Alina Home Care ladies looked after my mum for 3 1/2 years they are like family, until January 2025 when mum got ill and passed away. I…"   Read all 44 reviews

Alina Homecare Banbury provides high-quality home care services to those in the Banbury area who wish to remain living independently at home for as long as possible. Alina covers Banbury, Bloxham, Brackley, Cropredy, Deddington, Drayton, Great Bourton,… Read more about Alina Homecare Banbury

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia

Alina Homecare Reviews in Oxfordshire (44)

9.8

Alina Homecare has a Group Review Score of 9.8 (9.763) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Alina Homecare
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Review of

Alina Homecare Banbury

from D F (Client) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for your review, the carers enjoy there visits with you.
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Review of

Alina Homecare Banbury

from Y N (Daughter of Client) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother had carers visit 4 times daily. They arrived on time and would stay longer than the planned visit when necessary. Generally, my mother enjoyed these visits as they gave her an opportunity to chat with them as well as appreciate the care given. Some would even sort out her knitting problems!
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for the review and it was always a pleasure to visit your mother and spend time with her.
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Review of

Alina Homecare Banbury

from Christine M (Daughter of Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care mum was given was very good. The carers treated her with respect and were always happy to help her.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for giving us a review. It was always a pleasure to visit your mum, all the carers loved going and enjoying there time with her during her visits.
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Review of

Alina Homecare Banbury

from K A (Client) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My regular cleaning support lady is very good. She is very polite and friendly with me and she does her job very well.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for the review, I am pleased to hear that you are happy with the carer and that everything is going well.
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Review of

Alina Homecare Banbury

from June H (Wife of Client) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not used for very long but pleased with service up to now. Always polite and friendly and get on with job efficiently.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you for the review, I am pleased to hear that you are happy with the service that you are receiving from Alina Homecare.
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Review of

Alina Homecare Banbury

from A P (Daughter of Client) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alina Home Care ladies looked after my mum for 3 1/2 years they are like family, until January 2025 when mum got ill and passed away. I just wanted to say a massive thank you to all at Aline in Banbury for taking such good care of mum. You are all amazing and do a brilliant job "don't change anything"
mum loved all! she even told you. Very well done ladies for being the caring bunch you are.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for the kind review that you gave the carers of Alina Homecare. It was such an honour to look after your mum as every time we walked in we would get a warm welcome and a smile.…read more
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Review of

Alina Homecare Banbury

from Kim K (Daughter of Client) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to let everyone know that Alina Homecare are excellent at managing and executing the best care anyone could dream of.
My mother began her journey with Alina having a 1 hour a week companion call as through the Covid years she got very lonely and confused. At that time another care
company were providing 3 visits a day to feed Mum at breakfast dinner and evening meal.
As Mum's health deteriorated and she needed extra personal care, the other care company pulled out. We were devastated at the looming prospect of Mum having to go into a home which she always maintained she did not want to do.
Alina Homecare took on the extra visits and nursed Mum until the day she sadly passed away on January the 10th 2024.
All of the carers and the management team went over and beyond the call of duty to ensure Mum's care was delivered with the utmost compassion and dignified manner.
Top marks for this incredible care company.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for this lovely review that you have given us, it was a pleasure to have looked after your mum and be able to allow her to remain at home. Your mum will be sadly missed by us all.
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Review of

Alina Homecare Banbury

from Angela H (Daughter of Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alina Homecare agency looked after our mother during the last weeks of her life. They provided a well-organised and efficient service that was combined with kindness, compassion and respect for our mum. All the staff were well trained in all aspects of care, including appropriate approaches/management
of Mum's dementia needs. They maintained a professional approach and also gave the family a lot of support at a very difficult time. I cannot praise the staff including the carers and managers enough. They made a real difference and enabled us to keep Mum at home which is where she wanted to be. Massive shout out to Alina Homecare.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you very much for the review and all the kind words you have said about the carers and about the care that your mum received from Alina Homecare. Your mum was a lovely lady and all the carers…read more
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Review of

Alina Homecare Banbury

from J H (Wife of Client) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are really good and I am pleased with the care my husband has received.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for your review, I am pleased to hear that you are happy with the care that Alina Homecare is providing your husband with.
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Review of

Alina Homecare Banbury

from Sandra G (Daughter of Client) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alina care we have had for a long time and are absolutely amazing. They provide a very high level of care, are well-trained and are able to be professional, caring and kind at all times. Nothing is too much trouble for them, and this is reflected across the board. Office staff are so welcoming and helpful
and are supportive not only to the clients but to all family members. They are so understanding. I would recommend Alina's care to anyone with any healthcare needs. They are highly trained and seem to manage in any situation
10 out of 10... a huge many thanks, and may it continue.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you so much for this hugely positive review; we are truly delighted you find our whole team so professional and caring. We are so pleased to be able to support your family - your kind words will…read more
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Review of

Alina Homecare Banbury

from Hilary A (Power of Attorney of Client) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with Alina Homecare. We had to set up care for my cousin at short notice in August, and Alina had it all sorted in less than a week. The manager was excellent when she visited my cousin and went beyond what we expected when she spotted that a smoke alarm needed fitting. She
arranged it with the Fire Service and even made sure she was present when it was done. The carers are very good, and my cousin enjoys their visits. This is all a great relief as we live a long way away!
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you very much for the lovely review that you have sent. I am so pleased that the care which your cousin is receiving is working well and that she looks forward to the carers visiting her.
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Review of

Alina Homecare Banbury

from Wendy A (Daughter of Client) published on 22 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am really happy with the care that my mum is receiving from Alina Homecare. My mum has dementia and she has 2 visits a day for 6 days and 3 visits for 1 day and the carers are always so lovely with her. They manage to help her and understand her idiosyncrasies with never-failing good humour. I really
do appreciate everything they do that is enabling Mum to stay at home. The office is very responsive if I ever need to change a time or day or if Mum has a favourite carer, they will do their best to accommodate us. Definitely recommend.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for the review, I am pleased to hear that the care we are providing for your mum is working well. I know from the feedback that I get from the carers, is they all very much enjoy…read more
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Review of

Alina Homecare Banbury

from B D (Son of Client) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are so caring and calm caring for Mum. Nothing is too much for them.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you very much for giving us a lovely review. It is a pleasure for us to provide the care to your mother.
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Review of

Alina Homecare Banbury

from Clare N (Daughter of Client) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the care our mother receives twice a day supporting her in getting up and dressed and then getting ready for bed. They chat with Mum and are very friendly and supportive. The manager is always happy to accommodate us if we have to change the times due to appointments. They always
check my dad is ok also when they visit. The app is a fantastic addition especially for myself and my sister as we live abroad.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for giving us a review, it is lovely to hear that you are pleased with the care that we are providing your mum and also it is good to hear that you are finding the app useful.
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Review of

Alina Homecare Banbury

from James S (Son of Client) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the team at Alina Homecare. Quite simply Alina Homecare has provided a first-class, life-saving service to my mother. As I do not live in the UK I came to rely heavily on Alina Homecare to provide support and care for my mother, and they did not disappoint. Always going
that extra mile, always being available, always ready to listen.
Thank you to everyone in the Alina Homecare team!
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you very much for leaving a review, it is so nice to hear that the care and support we are providing is to a high standard. All the carers that take part in caring for your mother look forward…read more
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Review of

Alina Homecare Banbury

from N H (Wife of Client) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is excellent for my husband. Rita is very pleasant, helpful and understanding and very good at her job.
Reply from Susan Bayliss, Brnach Manager at Alina Homecare Banbury
Thank you for sending in a review for Alina, I am pleased to read that the relationship between your husband and carer is working well and you describe the care he is receiving as excellent.
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Review of

Alina Homecare Banbury

from R B (Client) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I expect good time keeping, I prepare the area ready for the carer's arrival and it impacts on my day if the carer is late. The care is working as I requested it.
Reply from Jane Hunnable, Customer Marketing Manager at Alina Homecare Banbury
Our Banbury team were so pleased when you told them how delighted you were with our carers and their good timekeeping as this is important to you. Thank you for confirming this in your review. We will…read more
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Review of

Alina Homecare Banbury

from L H (Sister of Client) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been using Alina Homecare Banbury for my brother who has a learning disability. He is taken out twice a month. The carer has built a relationship with our family, she is very kind and understanding to my brother. She always listens to what he wants to do and takes him to where he wants to go.
We trust her wholeheartedly with my brother. Thank you.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you very much for your kind words, I am so pleased that the care is going very well.
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Review of

Alina Homecare Banbury

from Deborah T (Daughter of Client) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care providers are outstanding. They are very polite to my family and very polite to my mum. The care they give to my mum is fantastic, they talk to her, they make her laugh, they reassure her when she feels scared. They have become part of the family and we trust them 100%.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you very much for your comments, I am pleased to hear that the care for your mother is going well.
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Review of

Alina Homecare Banbury

from D L (Son of Client) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother needed care for only a short period of time each day. The care manager came to the house and spoke to my mother and sister. She quickly was able to produce a care plan to satisfy my mother's needs. The carers are excellent, when the caring requirement changed the care manager attended quickly
and gave us a number of options.
Reply from Susan Bayliss, Branch Manager at Alina Homecare Banbury
Thank you for leaving a review for us, I am pleased to hear that the care package is working well.
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Awards / Recognitions (7)

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