Home Care Provider Owned by Alina Homecare in East Sussex

career has consistently shown compassion, patience and excellent communication.
The management staff at Alina are friendly, professional and always contactable.
Thank you all so much.
James

have been rectified by the office who have always lent a listening ear. Without the two times a day visit for half an hour, I have no doubt my mum would not be here today, and for that I am most grateful. When she had fallen or was unwell, they were swift and not backward in coming forward to take it to the next level, seeking advice when needed. I know my mum would be so grateful for all the care she has received and the interesting conversations from carers from around the world. Thank you all so much.

very reassuring for me as I am my parents only family member. Any telephone contact I had with the Manager or other members of the team was very respectful, helpful and dealt with in a timely manner.
When I met the care staff they were happy to listen to any comments I had about my father's care and were reliable and hardworking. Thankfully my father no longer requires as much care as he did when he was first discharged form rehabilitation after a fall at home. However as a family we know that Alina Homecare would be there if they were needed at any point in the future which is a huge weight off my mind. I would certainly recommend Alina Homecare highly to anyone.

above and beyond in many ways to make my mothers days that little bit brighter. They cooked and cleaned as well as taking care of all her personal and medical needs without question.
Whenever there was an issue, a slight cause for concern they were in contact with us immediately and dealt with everything where we could not.
The team in the office were always available for updates, a chat, reassurance and a kind word.
I cannot recommend Alina enough and would not hesitate to use them again in the future.

provide regular support for Mum who wanted to stay at home.
Initially Mum wasn't keen on the idea but the care team at Alina have been brilliant. They treat Mum as an individual, with respect and everyone in the team works well with her to make sure she is safe and has help with things she wouldn't be able to do herself. She trusts them and we trust them totally. They are professional but human with it. I know what's going on because the care plan is on an app I have access to. They communicate very well and have been flexible to suit Mum when that has been needed to accommodate appointments. I totally recommend Alina Homecare - it's been a lifeline for us. Mum is very happy and so are we!

with my mother.

She enjoys her time with them and feels safe and secure in their care. So many thanks to you all for everything you do for my mum, and also the support you give to my dad who is her main carer. The app facility is brilliant as I can see in real-time detailed notes from each visit which is very reassuring. Highly highly recommend Alina - A* service.

got where we are without it!!

authorities but we managed it.
I needed proper nutrition owing to having intensive chemotherapy previously and my carer took on the challenge. I was provided with healthy nutritious food and soon began to thrive.
My mobility was greatly compromised initially but bit by bit I began to get about through the kindness and dedication of my carer.
I am very happy with the attention and help I received throughout and couldn’t fault the management team.

be met in the near future.
The carers on the Alina team all offer their own particular approach to how they care for Mum but all responded and behaved according to their company policy when Mum's safety and medical needs were at stake. Mum increasingly needed more and more support and help and this was provided without hesitation by Mum's carers. They attended to her personal and intimate needs with dignity and enabled Mum to be as independent as she could for as long as possible.
I was most impressed with the level of professionalism and compassion exerted by the individuals. She couldn't have been in better hands.

Mum with dignity. She was conscientious in maintaining Mum's personal care and hygiene, as well as keeping the house clean and tidy. All in all, a great complete care package and we would have no hesitation in recommending Alina Homecare to anyone.

to take me on holiday for a few days.
I phoned Alina Homecare and was immediately put at ease by the manager who assured me that she could arrange a live-in carer who would do what I usually did.
Both the manager and carer visited our home and a really detailed care plan was put in place including a daily timetable to make the care seamless to help ease my husband’s very high levels of anxiety. The carer was very pleasant and followed the care plan
and the daily timetable. The manager also visited our home while I was away to ensure that everything was going to plan.
I felt that I could enjoy the few day’s respite knowing that my husband was being cared for properly.
Hopefully one day I will go on holiday again.

a good job! Wouldn’t hesitate to recommend Alina Home Care to any of my friends and family.
Thanks again.

task.
I will recommend Alina homecare to anyone who asks.

They looked after him during the hardest of times, Covid and were always kind, helpful and professional. I cannot praise this company highly enough and would not hesitate in recommending them to anyone needing care and support.

in a somewhat stressful situation for them. Thank you.