Home Care Providers Owned by Alina Homecare in East Sussex

Alina home care have been absolutely amazing . Professional, supportive, caring , understanding when looking after my Parents. Going above and beyond staff and office . Even when given short notice all the team still managed to fit calls in and were never let down. The live in carer was fantastic .So caring and attentive and was willing to help at all times . I would definitely recommend Alina they were our life line, we can't praise them enough for there hard work and dedication.

The lady who came to look after my husband was absolutely amazing. From the moment she arrived, she put my mind at ease and reassured me that he was in excellent, professional and caring hands. Knowing he was being so well looked after allowed me to relax and enjoy my time away without worrying. I am extremely grateful for the wonderful care and support they provided and would definitely use Alina Care again. I wouldn't hesitate to recommend them to anyone looking for reliable, professional and compassionate care.

Have been very happy with quality of service from Alina Woodingdean team throughout period of contract (several years) - my mother's physical & emotional condition has deteriorated in recent months & all the carers have been patient & compassionate in dealing with her low moods as well as proactive in raising any concerns about her health & domestic circumstances (e.g. ensuring service of bed supplied by NHS, requesting assessment by GP or community nursing team) - Lisa (clinical care manager) is always very helpful & efficient in keeping the family up to date with any concerns & actions taken - the care staff are all friendly, kind & hard working, happy to recommend this agency to everyone

My Mum has dementia and is 95 living alone round the corner from me. She is rigid in her established routine and unaware of risks presented when she wont follow advice or accept new routines. Every carer was kind and caring but it was hard for the agency to provide same person and at consistent time. This made mum anxious and inclined to refuse care. Every carer did their best to deliver what mum's care plan described which was detailed and comprehensive. The App was great to see what was happening

We are delighted with the standard of care. Thank you.

When mum moved into a nursing home it was like saying goodbye to good friends.

We cannot speak highly enough of the Alina team from Woodingdean. All the carers were excellent, and went over and above what we expected of them, right up until Mum passed. They made what was a very difficult and sad situation a lot easier, knowing Mum was being so well looked after. We wouldn't hesitate in recommending them to anyone.

Incredibly pleased with the home care service received. The local Co-ordinators / Managers are fantastic. They are extremely helpful, supportive, friendly and caring. Also impressed with the follow ups they do, both with the carers and family members. The carer we have had, has been absolutely excellent. A lovely, professional person who is fantastic at her job in every way. The carers providing cover during holidays (etc) have also been very good and the transitions are normally seamless. Overall we rate this company and the people we have interacted with very highly indeed.

Right from the start, the Alina team were fantastic. Every carer we met was kind and patient, understood our parents needs and enjoyed and appreciated our dad's humour! Some of them went above and beyond what they were employed to do and they truly became friends to me, my sister, and my parents. It was such a relief to be able to trust people to look after mum and dad as we could not be there all the time. The communication was great too, they regularly updated us, advised us and listened to us. I cannot recommend them highly enough.

Excellent service , carers and office team proving a full package. Thank you.

We were not disappointed with the service they provided us with.

Alina Homecare have been looking after my brother for a number of years now. I can honestly say that I am confident he is in good hands. My brother's needs are complex and challenging. The staff at Alina are kind, friendly and professional and take everything in their stride. I have always been impressed with the management at Alina Homecare. I am kept informed if there are any issues and am able to contact the manager if I need to. In particular, this month has been difficult as my brother has spent most of it seriously ill in hospital. Alina Homecare has gone above and beyond in organising a plan for when he comes home. I have been kept informed at every stage and have been involved in every decision. I am so grateful to Alina Homecare for the kindness and professionalism they extend to my whole family, as well as to my brother.

I cannot thank Donna and her team enough. They have become much more than carers - they have become extended family. I would wholeheartedly recommend them to anyone looking for compassionate, dependable, and truly outstanding care.

I am really pleased with their service and thank them for their kindness.

James

The Alina carers have shown great passion and warmth towards my mum. I know she has not always been easy, especially as we have slipped down the memory loss scale, but their patience has been fantastic, their care and compassion exemplary. Yes, there have been a few hiccups, not unexpected, but they have been rectified by the office who have always lent a listening ear. Without the two times a day visit for half an hour, I have no doubt my mum would not be here today, and for that I am most grateful. When she had fallen or was unwell, they were swift and not backward in coming forward to take it to the next level, seeking advice when needed. I know my mum would be so grateful for all the care she has received and the interesting conversations from carers from around the world. Thank you all so much.

When I met the care staff they were happy to listen to any comments I had about my father's care and were reliable and hardworking. Thankfully my father no longer requires as much care as he did when he was first discharged form rehabilitation after a fall at home. However as a family we know that Alina Homecare would be there if they were needed at any point in the future which is a huge weight off my mind. I would certainly recommend Alina Homecare highly to anyone.

I cannot recommend Alina enough and would not hesitate to use them again in the future.

Initially Mum wasn't keen on the idea but the care team at Alina have been brilliant. They treat Mum as an individual, with respect and everyone in the team works well with her to make sure she is safe and has help with things she wouldn't be able to do herself. She trusts them and we trust them totally. They are professional but human with it. I know what's going on because the care plan is on an app I have access to. They communicate very well and have been flexible to suit Mum when that has been needed to accommodate appointments. I totally recommend Alina Homecare - it's been a lifeline for us. Mum is very happy and so are we!

My wife has been cared for in a most professional manner for the last 3 years. During this time she has made not only carers but very social friendships with all the pink ladies. This was very comforting for my wife as her condition deteriorated. Bless you all, you're simply the best.