Home Care Providers Owned by Alina Homecare in Kent

bathroom and ask if she needs anything else done take down the rubbish it's nice to know she is in safe hands when I'm not there thank you

their timeliness and the kind and friendly help and assistance they give. I particularly love the App as this gives a very detailed synopsis of each visit which you can access whilst the visit is in progress, which has helped ease my anxiety on a number of occassions now.
All in all, very happy with their service and would not hesitate recommending them to anyone elderly require help at home.

aids, medication etc.. The team have been a god-send and my father had another fall recently. They found him and took care of him ensuring that not only did he get to the hospital okay, but packed everything he would need in hospital for the following days. I was abroad at the time and they were not only very communicative but also genuinely concerned. After that we now have them in twice a day and it has given us remarkable peace of mind-in addition to supporting us which has been a very frustrating at times. Absolutley brilliant-and a lovely team. Super professional.

too much trouble and they offer a level of care that is thorough and professional. On Dad's return home, they have ensured he is receiving both adequate care and nutrition. He is doing so much better with their regular care and it is great peace of mind for me and my brother to know the team are looking after him. Alina are also incredibly flexible and happy to tailor their service to Dad's requirements. Highly recommended personal service!

always let us know if they are delayed by traffic etc.
The office staff always attend promptly to anything that we have raised.
We would be happy to recommend Alina to anybody else.

use Alina again in the future.

super friendly. Mum looks forward to there visits and like a cheeky laugh with them. Nothing seems to much trouble for these girls. The communication and app means I can check on mums call regularly. I would highly recommend this company my mum once said to be " there not good there excellent"

is an excellent way of keeping in touch with the level of carer during each visit. The time recording and invoicing could be better as there is room for improvement however this is being addressed and I am sure it will improve in the coming months.
All in all, I would be happy to recommend purely for peace of mind and professional services to the client at all times.

care requirement was for one week and at very short notice.
I subsequently met with the manager and her area manager who were both helpful, professional and understanding re the timescales and circumstances.
The actual carer allocated was very professional, engaged and positive. All friends and family (including Mum) were complimentary about her attitude, personality and contribution.
I spoke and met with her (carer) on a number of occasions to discuss progress and problems and was always reassured to know that all matters were being managed to my satisfaction.
I would have no hesitation recommending the service and people I dealt with from Alina

asked for more. The one and only reason we no longer use the team is because mum had to go into a residential care home due to her deteriorating condition but will be forever grateful to this brilliant caring team to enable my mum to stay in her own home for as long as possible. I can highly recommend there services.

person who my wife took a liking to immediately .It has been very difficult at times caring for my wife for 2 & half years who suffers with Vascular Dementia but now that Alina have taken on morning home care it has made so much difference to both our lives. A big thank you to Alina Maidstone

be small or of a more complex nature. The efficient service behind the carers is also worthy of praise. Good time keeping, reliability and a willingness to help has been excellent.
Thank you very much.

I can thoroughly recommend them to anyone seeking home care.

in fact, it would not have been possible without Alina Homecare. From initial phone call enquiries to home visits and assessments and then the ensuing care provided, Alina have been excellent communicators with us (her children) and with Mum herself. They have shown great care and sensitivity regarding her care and offer a flexible package of care that suits Mum very well. They are professional at all times, allowing us to feel confident that Mum is being well looked after and her needs met. We recommend Alina Homecare to others with confidence.