Only the locations & reviews in Wiltshire for Alina Homecare are being shown.
"Alina had been caring for Mum for the last two years just for a few days a week. Mum was still quite independent up until recently just..."Read all 58 reviews
Alina Homecare Devizes is a provider of high-quality care in the client's home based in Devizes and covers a wide range of local areas including Bishops Cannings, Bromham, Coate, Devizes, Easterton, Etchilhampton,... Read more
Care Provided
"It's the best care agency I've had in years! Nothing is too much trouble and do everything the can too support me! Outstanding! Management..."Read all 44 reviews
Alina Homecare offers support with personal care, companionship, getting out and about and maintaining your home in Beanacre, Bowerhill, Box, Bradford-on-Avon, Calne, Castle Combe, Chippenham, Corsham,... Read more
Care Provided
"We have been connected to this service for 11 months and were encouraged to do this by our eldest daughter .Sarah had been in hospital and..."Read all 37 reviews
Alina Homecare Salisbury provides the highest quality care every day to clients who have a wide variety of needs. Their staff undertake rigorous classroom training and shadowing with more experienced... Read more
Care ProvidedAlina Homecare has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.
I would not hesitate to recommend Alina to anyone who needs homecare for a loved one.
Good morning, thank you very much for the kind feedback, it has been an absolute pleasure caring for mum and we appreciate your support as families are important in helping things run smoothly. I will share this review with our branch and care team.
They are really person centered!
Thank you for your lovely review, we are so pleased to hear that you are happy with the care and support that we provide, I will pass your lovely compliment on to the rest of the team :)
Alina have been incredible over the past 2 years with a close family friend. She was desperate to stay at home and their care, attentiveness and compassion have allowed her to do so for as long as possible. Nothing was ever too much for any carer who went to visit her and we could not have wished for a better experience with a care company. The exemplary service didn't stop with those who physically visited Ruth - the support Dean from the main office provided was invaluable. This is a care agency that truly cares deeply about every individual and we could not recommend them highly enough. Thank you everyone at Alina for all you have done for us.
Good morning, thank you for leaving such a positive review, I will share this feedback with the team.
Particular thanks to Grace, Sally and Tracy who have been to us regularly over the last few months.
Good afternoon, thank you for leaving such a great review, we welcome the feedback as we have focused on specialist training including dementia and Parkinson's over the past year which has had a real impact on the quality of our care delivery and we have also reviewed carer continuity. We look...
As a family, we are immensely grateful to Alina who provide us with tremendous peace of mind.
Thank you for your wonderful review we are so pleased to hear how happy you are with the care and support your Mum receives from us, I will pass your compliments on to the rest of the team, Many Thanks
This has proved a very important part of our lives since then and we are still continuing .We have found the carers efficient ,congenial and have provided a good service.
Thank you so much for your kind words, It is our absolute pleasure and privilege to continue supporting independence and promoting choices for you all whilst providing your family the peace of mind needed and reassurance that we will be as flexible as possible to meet everyone's needs.
Alina Homecare have been amazing. They have really taken the time to understand our needs and to connect and build a relationship with my parents. My Dad has complex dementia and can get angry and agitated, because of this Alina have used experienced carers who know how to deal with the situation and can calm Dad and get the best out of him. I really feel like the care is personalised to him and the carers also provide emotional support to my Mum who is my Dad's carer but struggling to cope. I really recommend Alina home care, it has taken some of the pressure off of the rest of the family who are all trying to manage my Dad's ever changing care needs.
Good morning, thank you for writing this amazing review, we deliver in depth dementia training to all of our care and branch staff, and it is positive that this has found its way into our care delivery and planning. We look forward to continuing caring for dad and working with the family to adapt and be responsive to his future care needs.
Right from the start my first contact with Dean was reassuring and he would sort out any issues we had.So Mother is 94 with acute knee pain so has started to struggle of late with day to day basic tasks.Had a lovely meeting with Rebecca to assess the situation and within days had a plan sorted.All carers to date have been excellent ,Mother really happy as it's a whole new experience for her.With the app as well which I find great is updated immediately on leaving [how have they got the time!!] I am around at the moment but when I'm working puts your mind at ease that everything is under control,cared for and sorted many thanks regards
Good afternoon. Thank you for leaving such a positive review, it has been a pleasure taking care of mum to date and we welcome the comments about our Birdie application.
All the carers have been friendly, competent and caring.
Thank you for your kind words A. It has been an absolute delight to support both yourself and your dear wife. Please do come back to us if you require support again. We wish you both all the very best.
I have come to understand Dean as an approachable and friendly person who will endeavour to help and out my mind at ease.
Good morning, thank you for leaving this positive feedback about the service. We are always happy to go the extra mile for our service users and family. Rest assured we are here for you anytime during this difficult time.
Very happy with all aspects of mums care.
Thank you for your lovely review, I am pleased to hear that you are happy with the care and support your Mum receives from us, I will pass this on to the rest of the team, Thank you again.
Mum has had care from Alina for a couple of years, recently mum has been in hospital and Alina has been great at supporting mum on her return home. All of the carers provide mum with the care she needs with kindness and a smile. We are grateful to the manager and office staff for their help in adapting the care provided to meet mum's changing needs and to all the visiting staff who really do provide care and often go the extra mile to support mum.
Thank you so much for your wonderful review, we are pleased that your happy with the care and support Mum receives, I will pass your lovely comments on to the team, Thank you again.
From my first contacts with the manager Dean I was hopeful I'd found a reliable solution to my very elderly Mum' s care needs. Dean was professional, responsive and flexible from the start. The carers themselves have reinforced this confudence with their kindness and sensitivity to my mum's desire to be independent despite her considerable limitations, their attention to small details and their efficiency. Even in the first two weeks this has included flagging issues and concerns to the manager and myself. I am seriously impressed and very grateful for the care provided.
Good morning, thank you for the kind feedback and it was a pleasure working with you at the start of the care package to make sure the right care was in place, I will pass on this feedback to the team, and we look forward to continuing with the progress made.
So im 45 and very very independent, however I have had a few surgical procedures on my left leg and my mobility is bad. After suffering from sepsis in March I was offered care and accepted. Aline took over about 8 weeks ago now and wow what amazing people. Had visits and calls from the owner and his fabulous team all the way through the process as I was extremely nervous due to my fierce independence. The care staff are just fantastic every single one of them I have met genuinely care. They took the time to have a conversation and find out my challenges. I cant say enough good things about the care team. A few going above and beyond to make my days happier and easier. Genuinely a company that really does care. Thank you all so very much
Good afternoon, thank you for your kind feedback and for being so welcoming to the team. We look forward to maintaining our standards and promoting your independence.
I have recently arranged for my mother in law to have a shower once a week with Alina carers.she is so happy with the care she has been receiving and looks forward to her next visit every week. Alina stepped in at very short notice and arranged her first visit within a couple of days. I was amazed it could be done so quickly. Alina make her feel comfortable in a very personal situation which she was nervous of to start with. The carers have been amazing.
Thank you for taking the time out to complete this review. We will pass this onto the branch and care team. We look forward to continuing the excellent relationship.
Thank you to you all.
Thank you so very much for such a heartfelt review. We were privileged to have supported Mum for so long, she was one of a kind and is very much missed by her team of carers. We take pride in the teams willingness to go the extra mile- it's what we expect from them, so thank you again for acknowledging this. Your appreciation will be passed onto them all.
I am sure that due to their great care it helped towards my husband's much faster than expected recovery.
Good morning, thank you for this positive review, it was a pleasure caring for your husband and helping with his recovery, I will pass this onto our care team.
Thoroughly recommend. 5 Gold Stars.
Good morning, thank you for the kind feedback, it has been a pleasure to care for mum to date and to work alongside you to get this positive outcome. I will pass this feedback onto our branch and care team.
This is the second time we have needed Alina Homecare to support our mother. We all have absolute confidence in the organisation based on our previous experience. It'starts with the management team. Thank you to the staff for working with us and finding the best way to help our mother. Then the team of ladies in the care team. All 100 % professional. They make our mother feel so safe and supported. Always courteous and thorough with whatever the requirements of the visit are and above all thoroughly lovely people. Due to our mother's age and ongoing physical challenges we know we can call on them again to support her and us as we work things out.
Good morning, thank you for taking the time out to write this review, your mum is a pleasure to care for and we appreciate your help and communication to help the package run so well. We are only a phone call away if ever need us in the future and I will pass on your feedback to our dedicated care team.
Thank you for looking after me, during a difficult rehabilitation.
Good afternoon, thank you for taking the time out to complete this review, it was a pleasure helping you with the rehabilitation phase of your care. I will share this with the team, and we are only a phone call away in the future if you need any future assistance. Thank you for being so welcoming.
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