Alina Homecare in Essex | 4 Home Care Providers

Review of
Alina Homecare Colchester
from Ilona S (Daughter of Client) published on 26 January 2026 Submitted via Website • Report

Overall Experience

The carers are very friendly and take time to get to know the client, my mum in this case, they taken due time to get to know her, likes and dislikes, her routines and capabilities so are fully versed to help her in her own home.
They cope with mums good and bad times and I know the bad can be quite

testing for the carers but they manage well.
The team managers are also very nice helpful people and ready to make care adjustments short notice as needs change.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you for this lovely review, the carers enjoy visiting Mum so much she is a real pleasure to support

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Review of
Alina Homecare Epping & Loughton
from Kay L (Client) published on 26 January 2026 Submitted via Postal Card • Report

Overall Experience

I was extremely impressed and happy with this care company. The management and the carers were very thorough and very efficient and they also made me feel very at ease with them which goes a long way. This is the best care company that I have had and I have had 4 of them and that's excluding Alina Homecare.

All of the staff were so friendly, including management. It was a joy to have them and I now miss them very much.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you so much for the lovely feed back Kay, we all enjoyed coming and visiting you. I will pass your lovely feedback to the team.

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Review of
Alina Homecare Colchester
from Elaine W (Daughter of Client) published on 22 January 2026 Submitted via Website • Report

Overall Experience

All the ladies are so friendly and my mum feels so much happier having them come to her. I would highly recommend them, nothing is too much trouble. Mum now has a live in carer and she loves having the company and someone to wake up to. Such a lovely lady, keeps her independence as much as possible.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for your lovely review it is such a pleasure to be able to support your Mum and support her independence.

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Review of
Alina Homecare Maldon & Chelmsford
from Leah H (Granddaughter of Client) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My nan moved in with us towards the end of last year and we picked Alina Home Care to support us and her. I cannot praise all the ladies enough. Every member of staff is thoughtful, attentive, and genuinely invested in her wellbeing. They communicate clearly, they show real compassion, and always make

her feel safe and valued. As a family, it gives us huge peace of mind knowing she is cared for by such a brilliant team.

Thank you very much Alina Home Care :)

Reply from Rosina Hutchinson, Branch Manager at Alina Homecare Maldon & ChelmsfordThank you so much for your kind words and I'm pleased to hear that your nan is getting on so well with the carers. I will make sure to pass your kind words onto the team.

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Review of
Alina Homecare Colchester
from Becky H (Daughter of Client) published on 15 January 2026 Submitted via Website • Report

Overall Experience

I don't think every one of the ladies who helped my father were brilliant but the ones I encountered really were. The service was a life-saver and came with so much professionalism, compassion, care and understanding. I am very happy and grateful to the lovely people at Alina.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for your review, it was such a pleasure to be able to support your Father and that you found our service professional and compassionate.

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Review of
Alina Homecare Epping & Loughton
from M H (Client) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

Quite happy with my carers. My few concerns are dealt with promptly and the carers are kind, friendly & good at what they do. More than satisfied.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you so much for the lovely feed back. I know the team enjoy coming in and visiting you

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Review of
Alina Homecare Maldon & Chelmsford
from Julie M (Wife of Client) published on 19 September 2025 Submitted via Website • Report

Overall Experience

After ten days in hospital my husband came home confused and disorientated, so much so that I could not leave him to go shopping, have coffee with a friend etc. Alina came to the rescue and carers came several times a week for a few weeks to sit with him, which gave me some respite and peace of mind

when I was out. All the girls were lovely - friendly and cheerful. We enjoyed having them in our home, and have no hesitation in recommending Alina - a very professional company.

Reply from Rosina Hutchinson, Branch Manager at Alina Homecare Maldon & ChelmsfordThankyou for your kind review, I will make sure that I pass this on to the care team. It was a pleasure looking after your husband and we will be happy to assist you in the future if you need us.

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Review of
Alina Homecare Colchester
from C T (Daughter of Client) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Alina have visited my mother in Colchester for the last few months and have done this with excellent care, staff and communication, mainly via the Birdie app along with calls and emails.
Highly recommended

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you for your review, it is our pleasure to be able to support your Mum.

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Review of
Alina Homecare Colchester
from Jackie K (Daughter of Client) published on 1 September 2025 Submitted via Website • Report

Overall Experience

My mother enjoys the daily visits and catching up with the carers news given her some interest , they are always on time which is important , the app works well as we can see all is ok with my mum.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for your review, it is a pleasure to be able to support you Mum.

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Review of
Alina Homecare Colchester
from Gaynor C (Daughter of Client) published on 22 August 2025 Submitted via Website • Report

Overall Experience

A personalised compassionate and reliable service. Good communication and responsive to any queries or concerns promptly. They ensure the service meets the clients needs and staff are kind and caring.
I am very pleased with the service and I am assured that when I am working or away my mother is looked

after very well.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for this lovely review, we are very happy to be able to care for your Mother and give you the reassurance she is safe and well when you are away.

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Review of
Alina Homecare Colchester
from Jo Y (Daughter of Client) published on 18 August 2025 Submitted via Website • Report

Overall Experience

Mum has been receiving home support since the beginning of this year, but following a fall at home, which lead to a stay in hospital, we have increased the amount of weekly visits.
The staff are all very friendly and enable Mum to remain as independent as possible. They prompt her with regards to

taking medication and give her options with regards to what she'd like at meal times.
As a family member, I can see what care and support has been provided during a visit, by logging into the app used by the carer. This gives me both peace of mind and allows me to see any unusual changes in her behaviour or mood.
Mum is very pleased with how helpful everyone is and enjoys the company.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you for your kind words, it is a pleasure to be able to support your Mum and help her maintain her independence.

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Review of
Alina Homecare Colchester
from Karen L (Daughter of Client) published on 15 August 2025 Submitted via Website • Report

Overall Experience

I cannot thank the staff at Alina enough for the exceptional care they provided for my mum. Every single member of the team treated her with kindness, patience, and genuine compassion. On many occasions, they went above and beyond, and for that, I will be forever grateful. I truly believe my mum wouldn't

be here today without their dedicated support.
They also supported me personally-watching the carers with my mum gave me the confidence and guidance I needed to help her myself. The amazing office staff were always there to answer my questions and offer thoughtful advice.
Alina is filled with truly remarkable people, and I will always be thankful for everything they have done for both my mum and me.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for these kind words it has been our pleasure to support you and Mum on this journey.

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Review of
Alina Homecare Colchester
from Ann B (Client) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

I could not have picked two more exemplary carers. The two who come to me complement each other's skills wonderfully. They have enhanced my life immeasurably, and I cannot praise them enough. They willingly carry out any task I ask of them.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for your review, I am so happy that we are able to make such a difference to you.

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Review of
Alina Homecare Epping & Loughton
from Tim E (Son of Client) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

Very pleased with kind considerate service. Dad smiles when carers are here. Would not swap with any other firm. Often carers will go the extra mile.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you so much for the amazing feed back, I will pass this on to the team

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Review of
Alina Homecare Epping & Loughton
from Mark F (Client) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

It's nice to have someone come round to see how I am. Fills the empty space on Tuesday mornings. e

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you for your feed back, I know the ladies enjoy coming and seeing you and catching up with you

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Review of
Alina Homecare Brentwood
from K E (Daughter of Client) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Alina care we're booked to provide personal care for my mum Am and Pm

They put my mind at ease straight away
Very thorough in the preparation and gathering details

The girls who cared for my Mum were brilliant
Just what was needed

Thank you

Reply from Danielle O'Donnell, Operations Manager at Alina Homecare BrentwoodThank you so much for taking the time to write this lovely review. I'm so pleased you're happy with the support provided. Ill be sure to pass this on to the care team.

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Review of
Alina Homecare Colchester
from Karen B (Daughter of Client) published on 25 July 2025 Submitted via Website • Report

Overall Experience

My mum was very reluctant to have any help come into the house and Alina have made this gradual journey of Mum having a carer each day very easy and smooth.
Now that mum has got used to a lunch visit she is now even allowing the lovely ladies to help her with personal care allowing her to still be

as independent as she can be
I have met a few of the ladies and I can see Mum has really took to them and accepted these lovely ladies into the house.
I feel confident living away that Mum now has some company and is safe each day.
Over time as required we will increase this according to Mums needs.
Thank you to the whole team who have made this very easy. We didn't know if we had made the right decision but now we can see it was the very best decision for Mum.

Reply from Michelle Gray, Branch Manager at Alina Homecare ColchesterThank you so much for your review, we are so pleased to be able to support your Mum and make a difference it is a pleasure for us.

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Review of
Alina Homecare Epping & Loughton
from Tom S (Client) published on 25 July 2025 Submitted via Website • Report

Overall Experience

After having previous care companies who only seemed motivated to money it is very refreshing to be working with a company who has the client best interest at heart. As a young man living independently I also love the fact that I have a great mix of carers, such as an older male to teach me about life,

a mother type figure to help with cleaning my flat, as well as some younger ones that I have the similar interested too. Cannot recommend Alina home care enough

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you so much for the amazing feed back. I know the whole of the team enjoy coming and visiting you. Its great to see the relationships grow between you and the team and the fun that you all have

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Review of
Alina Homecare Epping & Loughton
from Monica M (Client) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

Always excellent and courteous. All the staff are really friendly, would definitely recommend.

Reply from Paula Bolden, Registered Manager at Alina Homecare Epping & LoughtonThank you for your lovely feed back, I will pass this to the team

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Review of
Alina Homecare Brentwood
from Gary T (Son of Client) published on 28 May 2025 Submitted via Website • Report

Overall Experience

I approached Alina to provide some temporary care for my mother while her regular carer was away.
I was impressed that despite the short period of care they needed to provide, they made a lot of effort to understand what my mother liked and disliked, what her background was and how they might be able

to make her happy during their visits.
I was also impressed at the app. they used to make notes on each of their care visits. It was reassuring to see exactly what happened and when they visited.

Reply from Joy Bradley, Branch Manager at Alina Homecare BrentwoodThank you so much for taking the time to leave this review. We are pleased you were happy with the high standard of care your Mother received. I will pass this on to the team and once again, thank you for the lovely review.

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Home Care Providers Owned by Alina Homecare in Essex

Alina Homecare Locations in Essex (4)

Alina Homecare Reviews in Essex (79)

Alina Homecare Colchester

Alina Homecare Epping & Loughton

Alina Homecare Colchester

Alina Homecare Maldon & Chelmsford

Alina Homecare Colchester

Alina Homecare Epping & Loughton

Alina Homecare Maldon & Chelmsford

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Colchester

Alina Homecare Epping & Loughton

Alina Homecare Epping & Loughton

Alina Homecare Brentwood

Alina Homecare Colchester

Alina Homecare Epping & Loughton

Alina Homecare Epping & Loughton

Alina Homecare Brentwood

Awards / Recognitions (7)

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