Home Care Providers Owned by Alina Homecare in Surrey

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Only the locations & reviews in Surrey for Alina Homecare are being shown.

Alina Homecare Locations in Surrey (5)

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5 Home Care Providers owned by Alina Homecare in Surrey
Alina Homecare Leatherhead
Manor House, 19 Church Street, Leatherhead KT22 8DN
"Alina Homecare Leatherhead provided my Dad (74 with health issues), morning care a few times a week. He found the care staff reliable,..."Read all 25 reviews

Alina Homecare Leatherhead provides high-quality home care services to those in the Leatherhead and nearby areas to help people remain independent at home for longer. The Leatherhead branch covers... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Alina Homecare Guildford
1 Parklands, Railton Road, Guildford GU2 9JX
"Everyone is kind and helpful when we have needed to ask any questions over the telephone. (Always good to be able to speak with a human..."Read all 43 reviews

Alina Homecare Guildford is a high-quality provider of person-centred home care in Guildford. Other areas also covered include Albury, Bellfields, Bramley, Burpham, Godalming, Merrow, Milford, Normandy,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Alina Homecare Chobham & Woking
Room 12, First Floor, Richmond House, Forsyth Road, Woking GU21 5SB
"Great meeting Emily and explaining everything about home care dad felt very comfortable with the carers and felt more like friends than..."Read all 30 reviews

Alina Homecare Chobham & Woking provides high-quality home care services to those living in Addlestone, Bagshot, Blackwater, Byfleet, Camberley, Chobham, Goldsworth Park, Knaphill, Lightwater, Maybury,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Alina Homecare Walton-on-Thames
Enterprise House, Walton Business Centre, 44-46 Terrace Road, Walton-on-Thames KT12 2SD
"I have always found all of the carers that have visited me to be very pleasant, considerate and helpful. This is the same with both make..."Read all 29 reviews

Alina Homecare Walton-on-Thames is a provider of high-quality home care services in Walton-on-Thames and other local areas including Ashford, Esher, East Molesey, Feltham, Hersham, Laleham, Shepperton,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Alina Homecare Epsom & Ewell
80 High Street, Ewell, Epsom KT17 1RE
"We wish that we had found this care company 6 months ago, after having a bad experience with another care company and a care home, they..."Read all 5 reviews

Alina Homecare Epsom & Ewell offers high quality home care for you or a loved one. This is backed up by excellent and comprehensive training for all carers. Epsom covers these areas: Banstead, Belmont,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Alina Homecare Reviews in Surrey (132)

9.6

Alina Homecare has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Alina Homecare must have a Review Score.

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Showing 132 reviews matching selected criteria
Review of Alina Homecare Leatherhead from Katherine D (Daughter of Client) published on 23 April 2026 Submitted via Website
Overall Experience

Alina Homecare Leatherhead provided my Dad (74 with health issues), morning care a few times a week. He found the care staff reliable, friendly and competent. It was a tricky transition from being independent and not looking forward to being reliant on people or indeed having people come into his home but the staff made this transition as smooth as possible. I also found the office staff (on the phone/email), to be efficient, caring and very flexible. I also found their pricing to be more reasonable than other companies. Would have liked to have continued with them but my Dad needs more care and has been moved to council-based care. Many thanks to all the staff at AlinaCare Leatherhead.

Reply from Sophia Wheeler, Branch Manager at Alina Homecare Leatherhead

Thank you so much for such kind words about our care team and branch team. We loved meeting and supporting your father and we wish you and your father all the best and thank you again for a lovely review.

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Review of Alina Homecare Guildford from Mrianne B (Client / Service User) published on 23 April 2026 Submitted via Website
Overall Experience
Everyone is kind and helpful when we have needed to ask any questions over the telephone. (Always good to be able to speak with a human person)

The carers always arrive on time, are kind and sympathetic to the needs of the individual. One of the nice points about the service is that they do not dash off as soon as the task is completed, they always have a few minutes to chat and make sure the patient is fine and comfortable

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford
Thank you so much for your kind and thoughtful feedback. We're really pleased to hear that you've found our team approachable and supportive, and that being able to speak directly with someone has made a difference.

Your comments mean a great deal to us and will be shared with the team. Thank you again for taking the time to share your experience.

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Review of Alina Homecare Walton-on-Thames from John T (Client / Service User) published on 13 April 2026 Submitted via Postal Card
Overall Experience

I have always found all of the carers that have visited me to be very pleasant, considerate and helpful. This is the same with both make and female carers. They do whatever is asked of them in a cheerful and helpful manner. Overall I am very pleased with the service provided.

Reply from Monica Briac, Branch Manager at Alina Homecare Walton-on-Thames
Thank you so much for sharing your experience! We are delighted to hear that both our male and female carers have been able to provide such helpful and cheerful support.

Our team takes great pride in being considerate and attentive to your needs, so it's wonderful to know you are pleased with the service. We'll be sure to pass your kind words along to the staff-it will mean a lot to them!

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Review of Alina Homecare Leatherhead from Colin C (Husband of Client) published on 8 April 2026 Submitted via Website
Overall Experience

After a fall I had to get a carer for my wife who is 81. We contacted Alina at Leatherhed and was extrememl impressed by their professional service . They provided superb carers who were very helful and efficient. I cannot rate them other than marvellous.

Reply from Sophia Wheeler, Branch Manager at Alina Homecare Leatherhead

Thank you so much for such a lovely review! We are so pleased that we have been able to make a difficult situation a little easier for you both. I will share your kind words with the team too. Thank you again!

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Review of Alina Homecare Walton-on-Thames from C K (Daughter of Client) published on 27 January 2026 Submitted via Website
Overall Experience

My mum experienced a good level of care and support over the last few years. Mum's main concern is her mobility, helping her with personal care. All the staff were professional and caring. Would definitely recommend this care company.

Reply from Monica Briac, Branch Manager at Alina Homecare Walton-on-Thames

Thank you for taking the time to share your feedback. We're pleased to hear that your mum received good support with her mobility and personal care, and that our staff were professional and caring. It is very much appreciated

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Review of Alina Homecare Walton-on-Thames from Katie H (Daughter of Client) published on 20 January 2026 Submitted via Website
Overall Experience

We have been using Alina Care since the beginning of July through the Walton on Thames branch and we are extremely happy and grateful for the service they provide. The carers are consistently kind, patient, and thoughtful in the way they support my mum, always making her feel comfortable, respected and well cared for. I would happily recommend the Walton on Thames branch to anyone looking for reliable care. We also used Alina Care for my father a couple of years ago and the level of care has been just as consistent. They are a professional team who we trust completely.

Reply from Monica Briac, Branch Manager at Alina Homecare Walton-on-Thames

Thank you so much for taking the time to leave such a kind and thoughtful review We are truly grateful for your trust in Alina and delighted to hear how happy you are with the support provided to your mum. Your comments about our carers being kind, patient, and respectful mean a great deal to us...  

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Review of Alina Homecare Walton-on-Thames from S T (Son of Client) published on 14 January 2026 Submitted via Website
Overall Experience
We've been using Alina for 9-10 months now.
We were impressed the first time we met Tammy who did the assessment.
All the carers have been fantastic especially Sue who formed a great friendship with mum.

It's now time for mum to go into full time care because of her dementia.

Reply from Monica Briac, Branch Manager at Alina Homecare Walton-on-Thames

Thank you for the fantastic review, and thank you for trusting our team to look after your mother, it was an honour and a real pleasure to be around her.

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Review of Alina Homecare Leatherhead from Annette C (Daughter-in-law of Client) published on 12 January 2026 Submitted via Website
Overall Experience

As with most families, the decision to appoint a care company and ultimately to have a live in carer for my mother in law, was not something that was taken lightly.

Alina was recommended to us through a friend and after comparing various providers, we appointed Alina back in the summer.

The whole process was very professional and we felt comfortable with the care package that was suggested. My mother in laws needs were taken very seriously and addressed accordingly.

Since then my mother in law has had a permanent carer and a separate carer to cover when her permanent carer is on leave. Both of which have shown enormous professionalism whilst giving her the support and personal care that she needs. It is clear to see that they have built a wonderful relationship, something that we could only have wished for.

Alina as a company has been very approachable and we could not recommend their services highly enough.

Reply from Sophia Wheeler, Branch Manager at Alina Homecare Leatherhead
Thank you so much for such a kind review. I know both of the live-in carers have so much love and respect for not only your mother-in-law, but for your entire family. We thank you for being so kind and welcoming to our team and we are so happy to hear that it has been a positive experience. I will be sure to pass on your lovely feedback to the carers too.

Thanks again!

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Review of Alina Homecare Guildford from C G (Son of Client) published on 12 January 2026 Submitted via Website
Overall Experience

We have only been using the services of Alina Homecare for about 4 weeks but already are hugely impressed with the quality of care from every member of the care team we have had contact with. They are sensitive to our needs, always extremely friendly and, crucially, always have a great bedside manner with my dad. We're very happy we chose Alina Homecare.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford

Thank you so much for your kind words. Were delighted to hear about your positive experience and truly appreciate you taking the time to share your feedback. Our team works hard to provide the best possible care and support, and reviews like yours mean a great deal to us.

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Review of Alina Homecare Guildford from S F (Daughter of Client) published on 9 January 2026 Submitted via Website
Overall Experience

Hayley and Jade, at Alina Homecare Guildford, were amazing when we first contacted them, coming out the same day to discuss our mums needs. They were very thorough and a plan was put in place as soon as we needed. The carers are lovely ladies and mum feels at ease with them coming in daily. Any questions are dealt with quickly and efficiently. We would definitely recommend them.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford

Thank you for your wonderful review! Were so glad to hear you had a positive experience with our home care services. Your support and trust mean a lot to our team.

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Review of Alina Homecare Leatherhead from Joanne S (Daughter of Client) published on 20 November 2025 Submitted via Website
Overall Experience

We were so impressed by with Alina Homecare from the very the outset. A member of the team spent 2 hours with myself, my sister, and my Mum to explore my Mum's particular needs and to provide a tailored plan for her. It was so reassuring as finding suitable carers can be daunting. They have more than surpassed our expectations! Although only supporting us for a short time, we trust them completely. All the carers, without exception have been sweet, kind, friendly and very professional. My Mum is usually a very independent lady, and they have respected this and shown her so much kindness and encouragement. They have also been very supportive of my needs as Mum's primary live-in carer. As a result of the fantastic care that Mum has been given, she is well on the road to recovery. We would have no hesitation in reaching out to them again should the need arise. Thank you so much for everything - you really are an amazing team!

Reply from Sophia Wheeler, Branch Manager at Alina Homecare Leatherhead

It really warms my heart to read such a beautiful review! I know I speak for the whole team when I say that we all absolutely loved coming to see you and your mum. We are sad to see you go, but so happy that your mum has made such a quick recovery! Thank you so much for leaving such lovely comments. I will definitely pass these on to the rest of the team!

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Review of Alina Homecare Guildford from Anna S (Wife of Client) published on 10 November 2025 Submitted via Postal Card
Overall Experience

I have been receiving care for my husband, who has Alzheimer's disease, for the past 3 months. Each carer we have had has been kind, considerate and helpful. I am entirely happy to leave my husband with the carer while I go out. I am extremely impressed by the level of care shown.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford

Thank you so much for your 5-star review! Were delighted to hear that youre happy with the care and support provided by our team. Your kind words mean a lot to us and to the carers who work hard to make a positive difference every day.

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Review of Alina Homecare Guildford from Min K (Client / Service User) published on 4 November 2025 Submitted via Website
Overall Experience

On the back of a very sudden health setback for my 92 year old mother who lives alone, with me abroad, I had to find immediate care to enable her to remain in her own home. After interviewing a number of companies I went with Alina Homecare Guildford and it was the best decision I ever made. She did three weeks of live in care and then we switched to Domiciliary. Every member of the care team are patient, kind, attentive and when I speak to Mum daily she always talks about how nice everyone is who comes to help her. Her mood seems so much better having these daily visits, she is able to maintain independence as they work with her versus taking over. The entire balance could not be more perfect. The app that they use to communicate and record the events of every visit is fantastic so I can see how she is doing each day. The carers have even been kind enough to take photos so I can see her out on her walk. I cannot recommend them enough. Absolutely fantastic team.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford

Thank you so much for your wonderful 5-star review! Were delighted to hear that youve had such a positive experience with our care team. Providing compassionate, reliable, and person-centred support is at the heart of everything we do, and its lovely to know our efforts are making a difference. We truly appreciate you taking the time to share your feedback.

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Review of Alina Homecare Walton-on-Thames from Sarah T (Daughter of Client) published on 27 October 2025 Submitted via Website
Overall Experience

Alina Homecare has been providing care for our father since March 2025. They have been absolutely amazing. All the carers have been professional, friendly, hard-working and trustworthy. Management have also been extremely supportive to us both and have a high duty of care ethic. All the staff go above and beyond their scope work, including picking up prescriptions and alerting us to when medication is running out. We also found the App very useful. We would not hesitate to recommend Alina Homecare Walton-on-Thames.

Reply from Monica Briac, Branch Manager at Alina Homecare Walton-on-Thames

Thank you for your kind words, it means a a lot to us that your family recognises the dedication our carers have given. It has been a privilege for our team to support your father and we are truly touched by your words of appreciation.

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Review of Alina Homecare Chobham & Woking from Robert N (Son of Client) published on 20 October 2025 Submitted via Website
Overall Experience

Great meeting Emily and explaining everything about home care dad felt very comfortable with the carers and felt more like friends than visitors. Helped in all manner of ways such as washing, changing clothes and cleaning etc. Would highly recommend and definitely use again.

Reply from Laura Simpson, Branch Manager at Alina Homecare Chobham & Woking
Hello,

Thank-you for leaving us a review. this is lovely to read, and I am truly happy we could support.

I will pass this compliment on to the relevant people also.

Many thanks

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Review of Alina Homecare Guildford from K D (Nephew of Client) published on 20 October 2025 Submitted via Website
Overall Experience

Great friendly team. Understood the needs my uncle required and more. Never met finer. Always on time. The communication was perfect. The vi set putting team were just wonderful and really put our minds at ease.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford
Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience with our home care service.

It means a great deal to our team to know that the care and support we provide is making a positive difference. Our carers work hard to...  

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Review of Alina Homecare Chobham & Woking from K R (Daughter of Client) published on 14 October 2025 Submitted via Website
Overall Experience

Alina continue to provide an excellent and responsive service to my father and mother. In particular, the support from live in care that enabled my mother to have a few days away from home to stay with us, was exemplary. The carers attending my father and always kind, professional and helpful, on occasions staying longer when there have been concerns about my father's health. I can highly recommend Alina Healthcare for their professional, caring service that encompasses all aspects of care at home, not only for my father but also in supporting my mother to continue to care for my father at home.

Reply from Laura Simpson, Branch Manager at Alina Homecare Chobham & Woking

Hello, It's always a pleasure being able to support your father and mother, especially with arranging the live in care support to enable a bit of respite for mum, and daily support from our domiciliary care team. Thankyou for your lovely review, I will definitely pass this on to our team, who will be thrilled to hear this!

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Review of Alina Homecare Chobham & Woking from Kelly W (Daughter of Client) published on 13 October 2025 Submitted via Website
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Choosing a care agency was a daunting task, but from the initial phone call to home assessment and carer visits we've been impressed by the care, professionalism and friendliness of the staff of Alina Homecare. All the carers live up to their name and we have utmost confidence in the care they're giving my mum. The office have been very accommodating when circumstances have changed and have been happy to liaise with other care professionals involved. I would thoroughly recommend Alina Homecare.

Reply from Laura Simpson, Branch Manager at Alina Homecare Chobham & Woking

Hello, Thankyou for this review of our services, it has been a pleasure working along side you and your family in delivering care to mum. Many thanks

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Review of Alina Homecare Guildford from Stuart M (Son of Client) published on 10 October 2025 Submitted via Postal Card
Overall Experience
Dad was in hospital for 4 weeks in May-June 25th - when he came our, it was a real worry as dad was displaying sudden and dramatic signs of advanced dementia. The care team were very supportive and diligent. A further three weeks passed, and Dad was showing signs of recovery and improvement. Now, in September, Dad is doing very well, fully back to normal and able to move around with ease.

It really is a remarkable recovery we have seen with dad, a credit to the work of all the Alina Staff involved. Dad will be 89 next month. Thank you.

Reply from Hayley Poulton, Branch Manager at Alina Homecare Guildford

Thank you so much for your kind words and positive feedback. We're delighted to hear that our team is making such a positive difference. we'll make sure to share your message with the team it will mean a lot to them.

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Review of Alina Homecare Chobham & Woking from K G (Daughter of Client) published on 7 October 2025 Submitted via Website
Overall Experience

Alina have been brilliant so far in the care of my mother. From the first call, introductory visit and carer visits, every member of staff we have dealt with has been caring, compassionate and thoroughly professional. My mother has received excellent care throughout the last couple of months. Alina have been very flexible and able to adapt the care at relatively short notice which has been really appreciated by us.

Reply from Laura Simpson, Branch Manager at Alina Homecare Chobham & Woking

Hello, thank-you for this wonderful review of our service , I will pass this on the the team involved. Thankyou

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Awards / Recognitions (7)

  • Recipient: Alina HomecareDate: Friday 30 May 2025
  • Recipient: Alina HomecareDate: Friday 31 May 2024
  • Recipient: Alina HomecareDate: Wednesday 31 May 2023

News (4)

News
  • Posted: Tuesday 17 Feb 2026Alina Homecare, one of the UK’s leading providers of high quality home-based care for older people, is delighted to announce the appointment of David Hill as its new Non-Executive Chair....
  • Posted: Tuesday 24 Jun 2025Alina Homecare has for the fifth consecutive year, been recognised with a ‘Top 20 Home Care Group National Award for 2025’ by leading UK Home Care review website, homecare.co.uk. These...
  • Posted: Monday 24 Mar 2025We understand everyone needs a break but for many regular caregivers, supporting family members, finding time can sometimes feel impossible. At Alina Homecare, we understand that regular caregivers can only...

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