Home Care Providers Owned by Alina Homecare in Dorset

Very pleased with the service provided. The help and service to get me back on the path has been excellent. All the carers have been top class.

Hannah and the team at Alina have been great with my Grandma. We initially had 2 visits a day and then gradually upped our visits until my Grandma had to go in to a home.

Hannah or Natalie would always reply really quickly to any query or problem. We only had a few issues with some visits being too late, but most of the time they were good. My grandma liked all the carers that she had and when I visited I met one (Hope) a few times and she was so lovely.

When my Grandma was unsafe at home, Hannah was trying to find overnight carers and anything that could help us out to keep her safe. It was really appreciated

All staff are lovely , they are very caring and also respectful . I am extremely pleased with the service provided. The staff in the office are also very caring and helpful I have had to cancel a few visits due to last minute arrangements but this is never a problem . The Carers feel like family and friends it's so nice to feel safe in their hands . Great job many thanks. X

Have recently had to increase the amount of care that my mum receives. The team at Alina Poole made that straightforward. All the carers I've met have been warm and friendly and most importantly get on really well with my mum.

After a fall my mother needed emergency care, having been sent home from hospital without any follow up assistance or care for her fracture. Kelly and her team stepped up at very short notice and provided a 4 times a day visit schedule and then 12 hours a day care. All of my mother's needs were catered for in a professional and sensitive manner. Her sometimes demanding attitude was met with kindness and patience. My mother is now in a care home but if she only needed home help I would be very happy to employ Alina Care.

My day is enlightened with visits from the pink brigade. They are very friendly and helpful.

We thank the office team as well who readily accommodate any visit changes at short notice.

The care, help, support and advice we receive from Alina Homecare, Christchurch is outstanding. The staff are experienced, knowledgeable, helpful and are always ready to go that extra yard to make sure the client is happy and comfortable. We know of the carer and time of their visit in advance so can plan our day accordingly. Very pleased we found Alina Homecare, it is a pleasure to recommend them.

they reassure us,are very sympathetic & knowledgable.

Alina care are an outstanding group of carers with an exceptional management team and deserve this review don't give me as many reviews only to those who go above and beyond and exceed expectations always on time great bunch go the extra mile pleasure to see them arrive well deserved thank you so much for your continued support and help.

So far so good,detailed reports received via app provide peace of mind. Not able to add much as I've not met or been at my father's home at the same time as the carer. My enquiries and meetings to arrange car were both professional and pleasant.

We have found all the carers provided by this company to be well trained and extremely helpful , kindly courteous and patient. There have been occasional timing changes and personnel changes which my husband can find upsetting but I totally understand that this is in the nature of a business which is at the mercy of events in both client and staff lives. Not forgetting the problems with weather and traffic conditions. I have found that the office staff have been very helpful and have responded immediately to any changes in requests for care that I have made. We shall certainly continue to use the services of Alina for the foreseeable future.

I have been involved with my sister-in-law's care for the last 4/5 months and have had a lot of contact with the Manager and team at Alina Homecare. I couldn't be more impressed with the care and kindness shown to her and the communication with me has been second to none. Everyone I have spoken to has been professional, caring and have gone above and beyond to deliver a first class service. Thank you Alina Homecare

The Alina team report daily to me via an app, which is very useful. Also they can drive her into the village & help with shopping. They also help her with personal care. I would definitely recommend them.

The manager was always great to communicate with and answer any questions. I would highly recommend this care agency and would use again if needed. Thank you.

Very satisfied with Alina Homecare. They give me peace of mind.

Our family are extremely grateful to Alina for their support in May which enabled my dad to attend some important family events. In addition to providing their normal morning and evening care we asked them to assist us with getting dad to a milestone birthday party and his grandsons wedding. Alina were at Dads side for both events, providing attentive but discreet care, meaning as a family we were able to relax and enjoy the events. Most importantly Dad had a wonderful time. Some wonderful family memories were created thanks to the support we received from Alina.

I would highly recommend Alina Homecare Poole as a provider of professional and personalised care and who offer a full range of services that can be introduced as needed.

You all are very professional and dedicated to your work.

Highly recommend Alina Homecare...first class care company.