Home Care Providers Owned by SureCare in Cheshire

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SureCare Locations in Cheshire (2)

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2 Home Care Providers owned by SureCare in Cheshire
SureCare (Central Cheshire)
15 Regent House, Princes Court, Beam Heath Way, Nantwich CW5 6PQ
"We are so pleased that we have been using SureCare for our relative. The visiting staff are excellent - both caring and professional. The..."Read all 80 reviews
Visiting Care from £36.95 / hour|Live-in Care from £1,600 / week

SureCare Central Cheshire provides care at home that you can trust. Helping you or your loved ones to stay independent, safe and comfortable in your own home. They have an emphasis on providing care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
SureCare (Cheshire East)
Suite 7, Sunrise Business Park, Hulley Road, Macclesfield SK10 2LP
"Very happy with service. All carers are polite, friendly, and professional. I really value their visits as they help me get out of the..."Read all 22 reviews

SureCare Cheshire East provides person-centred care services to clients in their own homes. Live-in support is available, which includes dementia care, palliative care, reablement, and client-specific... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Other Home Care Provider Groups you may be interested in:

SureCare Reviews in Cheshire (102)

Reviews Posted for members of SureCare.

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Showing 102 reviews matching selected criteria
Review of SureCare (Central Cheshire) from Paul M (Son-in-law of Client) published on 13 May 2026 Submitted via Website
Overall Experience

We are so pleased that we have been using SureCare for our relative. The visiting staff are excellent - both caring and professional. The management staff are similarly excellent and have guided and supported us towards evolving plans to deal with a complex situation. Other features such as invoicing are clear and efficient. We consider them very good value for money in going beyond what we expected into, for example, a proactive role with our relative's health issues.

Reply from Kirstie Hercules, Director at SureCare (Central Cheshire)
Thank you so much Paul for your kind and thoughtful review. We are truly grateful for your feedback and delighted to hear that both our care team and management staff have been able to support you and your relative.

Providing compassionate, professional care while adapting to changing needs is...  

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Review of SureCare (Central Cheshire) from S B (Client / Service User) published on 8 May 2026 Submitted via Website
Overall Experience
SureCare in Nantwich have been providing my care for the past 6 years now and have been outstanding with me. All of the girls who care for me are fantastic and are a credit to their profession. So many different personalities, but one amazing team. The same can be said for all the girls in the management side of the business too.
They are all more than just carers to me, they are also friends and an extension to my family. No task is too difficult for them. You can clearly see the fulfilment they all get from their roles.
If you are looking for a company to care for you or one of your relatives, I really do recommend SureCare Central Cheshire in Nantwich.

I wish I could rate them higher than 5 Stars!

Reply from Sarah Castelow, Registered Manager at SureCare (Central Cheshire)
Thank you very much for your kind words!
We're delighted to hear that you've found the care provided to you over the past 6 years outstanding. We are also pleased that you find the whole team amazing and by working together all your needs can be met.

Your feedback truly means a lot, and look forward to providing the same high-quality care for many years to come.

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Review of SureCare (Central Cheshire) from J O (Client / Service User) published on 7 May 2026 Submitted via Website
Overall Experience

I have never had such great carers, they are always there if you need them for anything. They are very helpful and fully committed to providing care and support. My family are very pleased with the care I am getting and gives them reassurance.

Reply from Sarah Castelow, Registered Manager at SureCare (Central Cheshire)

Thank you so much for your kind feedback. It truly means a lot to hear how positively the team have impacted your daily life and provided the reassurance to your family.

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Review of SureCare (Central Cheshire) from Ken B (Client / Service User) published on 1 May 2026 Submitted via Website
Overall Experience
I have been using Surecare home care services for over two years and am absolutely delighted with the care I receive. Speaking as someone who used to work in the social care sector, I find the staff to be professional, friendly, courteous, respectful and flexible. I would not wish to receive my care from any other provider.

Thank you Surecare.

Reply from Sarah Castelow, Registered Manager at SureCare (Central Cheshire)

Thankyou for your lovely review and we are very pleased you are happy with the standard of care that you receive.

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Review of SureCare (Central Cheshire) from E C (Client / Service User) published on 24 April 2026 Submitted via Postal Card
Overall Experience

I have had SureCare for several years and find them to be most caring and helpful. The staff are all very friendly and capable, look after all my wishes and offer help at all times.

Reply from Sarah Castelow, Registered Manager at SureCare (Central Cheshire)

We are pleased that you are still happy with the care you are received from our team, and look forward to providing care and support for many years to come.

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Review of SureCare (Cheshire East) from Duncan R (Client / Service User) published on 24 April 2026 Submitted via Postal Card
Overall Experience

Very happy with service. All carers are polite, friendly, and professional. I really value their visits as they help me get out of the house safely and brighten my week. Thank you to Nick, Dennis, Mavia and Ryan for doing a great job. Also a mention to Lisa who is always on hand to help out.

Reply from Lisa Whalley, Registered Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Cheshire East) from Linda R (Wife of Client) published on 20 April 2026 Submitted via Postal Card
Overall Experience

SureCare provide an excellent service, towards myself and my husband. Always courteous and kind to myself and my husband. Definitely recommend SureCare service.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Central Cheshire) from Polly H (Daughter-in-law of Client) published on 2 April 2026 Submitted via Website
Overall Experience

Tge Surecare visits are essential for my mother in laws welll being and peace of mind for us. She thinks highly of the caring staff, and looks forward to her visits from them. Sure care recently provided extra visits at short notice, when she was ill over the weekend. It is such a support to my Mother in.law and to.ourselves. thankyou!

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thankyou for your lovely review. We understand that care needs can change at short notice and we always do what we can to accommodate those changes and are glad that it has provided support to you all.

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Review of SureCare (Cheshire East) from Craig T (Husband of Client) published on 27 February 2026 Submitted via Website
Overall Experience

after a year with sure care ,looking after my wife who has Alzheimer's, just want to express my gratitude for the carers ,who are very good at their job, have a good rapport,with my wife,and above all they show they care, I thank sure care ,for providing continuity, with her two main carers , but all of them are friendly ,and punctual, and they always find time for a quick chat before they go ,thanks for everything C T

Reply from Lisa Whalley, Registered Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Central Cheshire) from Harry M (Partner of Client) published on 13 January 2026 Submitted via Postal Card
Overall Experience

All the staff are on time polite and courteous every time they come here. I could recommend this company to anyone who may need care in future.

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thank you for your lovely review. We pride ourselves on being punctual and are so pleased that you are happy with the support being provided.

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Review of SureCare (Central Cheshire) from Hazel J (Daughter of Client) published on 11 November 2025 Submitted via Postal Card
Overall Experience

The staff caring for my mum have been kind, understanding, and nothing is too much trouble for them. I've met a few of the ladies, and I'm really pleased with their support. Looking forward to this service continuing.

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thankyou for your lovely review. We are pleased that you are happy with the care and will always do what we can to provide the care that our clients require.

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Review of SureCare (Central Cheshire) from Thomas Edward B (Husband of Client) published on 31 October 2025 Submitted via Website
Overall Experience

Having spent a lifetime running successful businesses Sure Care provided that reliability, efficiency and due care and attention expected of a fully compliant firm. Re-assurance and support is a prerequisite and an added bonus was that all the ladies were fantastic and were all complimentary about me !!

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thank you for taking the time to provide a 5* review of our service. We are so happy that our team provided the care and support that was required for your wife as we always strive to provide the highest quality and reliable care to all service users.

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Review of SureCare (Cheshire East) from Barbara P (Client / Service User) published on 28 October 2025 Submitted via Postal Card
Overall Experience

Have been having carers coming and they have just been great they were friendly and very helpful. I recommend them to my friends.

Reply from Lisa Whalley, Registered Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Central Cheshire) from Rebecca W (Daughter of Client) published on 21 October 2025 Submitted via Website
Overall Experience
Surecare have been visiting my elderly mum for two years they call twice daily morning and evening to do breakfast and tea and make sure she takes her medication they also leave her a sandwich for lunch time .
All the staff are brilliant and my mum praises them and says how helpful they are . They are always on time and I can't thank them for the peace of mind to me it gives me

Surecare are very helpful if you have any concerns at all great care given.

Reply from Sarah Castelow, Care Manager at SureCare (Central Cheshire)

Thank you for taking the time to provide a lovely review of our service. We are so happy that our team does all that you ask and that they are always helpful and punctual. Its great to hear that we can also give you peace of mind by providing care for your mum and acting on any concerns so that the care is tailored to your mum's needs.

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Review of SureCare (Cheshire East) from H W (Wife of Client) published on 20 October 2025 Submitted via Postal Card
Overall Experience

My experience with SureCare has been very positive, we have used them since September 2022 and never had a problem. Carers are excellent and knowledgeable in all areas. They have an excellent management team who are friendly and very helpful.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Cheshire East) from C W (Client / Service User) published on 9 October 2025 Submitted via Postal Card
Overall Experience

Brilliant smily faces all the time excellent.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us Care Provider Verification

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Review of SureCare (Cheshire East) from Catherine F (Client / Service User) published on 25 September 2025 Submitted via Postal Card
Overall Experience

All members of staff very pleasant and caring, they carried out each task happily and never refused to do anything. I always looked forward to seeing the, Thank you.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us Care Provider Verification

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Review of SureCare (Cheshire East) from Viv D (Wife of Client) published on 3 September 2025 Submitted via Postal Card
Overall Experience
Very pleased with our overall experience. The carers are really pleasant and helpful. They treat my husband with respect and dignity.
Also, the office staff are always helpful with any issues we may have.

Overall very pleased with the service provided.

Reply from Lisa Whalley, Care Manager at SureCare (Cheshire East)

Many thanks for your review. Your feedback is very important to us

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Review of SureCare (Central Cheshire) from Andi R (Son of Client) published on 13 August 2025 Submitted via Website
Overall Experience

Sure Care are a responsive and caring provider who have been incredibly flexible providing me with the respite breaks I need whilst looking after Mum.

The care manager and her team have made a huge difference.

They are trustworthy and efficient managing moving schedules and very good value all round!

Reply from Kirstie Hercules, Registered Manager at SureCare (Central Cheshire)

Thank you for your lovely review of our care team and the office team. We always aim to be flexible and provide a service which can be changed as needs change, ensuring support can be adapted quickly. We are so pleased to hear that by working with you, we have been able to ensure your Mum is well...  

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Review of SureCare (Central Cheshire) from R W (Daughter of Client) published on 2 June 2025 Submitted via Website
Overall Experience
Surecare are like a breath of fresh air compared to AMG Nusing & Care Services who my Mum had previously. I can't recommend Surecare enough, my mum is now getting call times when she should and all her medication is being administered and watch, general domestic duties are covered and showering and washing is highly encourage.

***** 5 stars.

Reply from Tina Jones, Owner at SureCare (Central Cheshire)

Thank you for your lovely review, we pride ourselves on being punctual and like to provide as much support as needed, whilst balancing independence. We are really pleased that your mum is benefitting from our care and support.

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