Home Care Providers Owned by SureCare in Surrey

I always feel better after a visit.

Having such an excellent carer has enabled me to join a local choir on my own knowing that my wife is in safe hands.This has been such a blessing to me

Above and beyond. A great service.

You could tell all carers carried empathy and took their duty of care seriously.

We were really happy with the service provided by the SureCare Team, right from the initial consultation, the management team were responsive and flexible. Our Mum had two care visits per days and the carers were always polite, attentive and helpful. Many thanks to the whole team.

Of us. I highly recommend this company to anyone who needs care in their own home.

Each helper is willing, efficient in all they are asked to do, sharing happy memories and making sure all is left safe and secure before they leave.

Feeling very happy. I get all the help that I need.

My mother-in-law had tried several different care companies and only SureCare were able to provide a small team of 2 or 3 regular carers who built a wonderful relationship with her. SureCare were incredibly flexible and were able to meet her changing needs. I have no idea how we would have coped without them. The management and all of the staff that I met went above and beyond even after she passed. I highly recommend SureCare.

I don't know where we'd be without the team at Surecare. They have supported my lovely dad through bouts of illness and then the unexpected loss of my stepmother. The carers always treat dad with kindness and good humour and are prepared to go above and beyond. I would recommend Surecare to anyone who needs care and support at home.

We were delighted with the care we received from 'Sure Care'; our interview and assessment with the Manager was lovely and excellent, thorough and most professional; she was courteous; sympathetic and very kind. She took trouble to get to know my brother and wrote a superb account of all my Brother's needs and requirements. Carers were sent to my Brother's house immediately at very short notice and the Carers were very caring; empathetic; and liked by my Brother who suffers from Dementia; nothing was too much trouble and the carers would go that extra mile to help. Most importantly we got good feedback from the Carer of how his visit went with my Brother; what they had done and anything that needed attention. I cannot recommend 'Sure care' more highly and know that any one using them will be happy and have their mind put at rest; thank you so much, all at 'Sure Care' for looking after us so well; with best wishes and warmest regards, a very satisfied customer.

We have been using home care for approximately 4months and everything has worked well. Carers are of high standard professional and friendly and my parents both enjoy seeing them turn up. They do extra jobs as well as assist my mum to wash and dress

Can not recommend Surecare enough , kind thoughtful staff . Nothing is to much trouble ... The manager and another staff member put their heart and soul into their care of clients .... thank you so much to them and all the staff

We came to your company with recommendations and glad we did. Nothing too much trouble to find the right carer for mum. We are so happy with the company. Mum has a few problems and takes a lot of medication which is all sorted out. When mum has appointments the company arrange to take her for us. This definitely takes the stress off me and my sister.

Living overseas I am very reliant on SureCare to provide a quality 24x7 live in care package. They have really stepped up to the plate and it is of great comfort to me that Dad is being well looked after and cared for. The live in carer is very professional but at the same time has established a great rep-or with my Father and she brings some fun and laughter into his life. The live in carer is supported by a very professional team who manage scheduling and regular updates on Dad's well being. The team has also used their experience to help manage the relationship with the local Social Services and Occupational Therapy teams and Dad's doctors office. This has been a valuable part of the service given my remote location.

My carers are worth their weight in gold, not just carers but friends. We have a good laugh and chat while they prepare my food, attend to personal care and tidy the house. It's never anyone I don't know, I have three regular carers and the manager sometimes comes herself. They do an hour each morning and 30 minutes before lunch. I feel so much better since SureCare started.

Friendly staff who have been consistent, willing, kind and respectful. I have felt very reassured by the professionalism of all staff. The ability to flex the level of support up and down is potentially useful and nothing has felt like a hard sell.

From the start, the SureCare team have been excellent. The manager was proactive, quick to everyone and made starting with a care agency straightforward and focussed on our needs. She has remained available when we have needed her and clearly keen to maintain a productive relationship. She chose a carer who is friendly, responsive and keen to ensure that my mother-in-law remains in control. Most importantly, she is someone that we trust and has quickly allayed any fears about starting this care journey. Highly recommended!

We are very happy with all the care given.

I enjoy her company and a nice clean house!