Home Care Provider Owned by SureCare in Derbyshire
Only the locations & reviews in Derbyshire for SureCare are showing below.
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SureCare Locations in Derbyshire (1)
SureCare (Chesterfield & Worksop)
9.9
28 reviews
Prospect House, Colliery Close, Chesterfield S43 3QE
"I can't say enough about the amazing care my grandparents have received since surecare chesterfield have been going round! They make my…" Read all 28 reviews
SureCare Chesterfield & Worksop aims to provide you, or your loved one, with a bespoke package of care and support. They will complete a full care needs assessment which will give you the opportunity to tell them what help you require and for the… Read more about SureCare (Chesterfield & Worksop)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Other Home Care Groups you may be interested in:
SureCare Reviews in Derbyshire (28)
Reviews posted for members of SureCare
Review of
SureCare (Chesterfield & Worksop)
from Madalaine D (Granddaughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't say enough about the amazing care my grandparents have received since surecare chesterfield have been going round! They make my grandparents feel comfortable and they understand their needs and preferences. Communication is great and I'm always kept in the loop with their care.
Reply from S Randhawa, Managing Director at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from David O (Husband of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have used the Sitting Service for the first time this month and on 3 occasions. My wife has really enjoyed having the two different people in our house. This really helps me to get out for a while. Thank you Sure Care!
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Kay X (Daughter of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Treat my father with dignity and respect and go over and above to support his needs at home .
Communication with family is excellent and my dad has built great relationships with his carers.
They support my dad with medication, household chores and assist in maintaining his independence.
Communication with family is excellent and my dad has built great relationships with his carers.
They support my dad with medication, household chores and assist in maintaining his independence.
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Janet H (Wife of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service , professional and friendly at all times , hard working team, nothing is too much trouble , carers come four times a day to care for my husband from breakfast time until bedtime ,
Good communication from the office .
Good communication from the office .
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Barb H (Niece of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Surecare have provide excellent care for my aunt and the communication with the Care Manager has been excellent. The team of staff that go in four times a day are all lovely and have really cared well for my aunt and treated her with the utmost dignity and kindness. I would highly recommend Surecare
to look after your relative.
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Michael C (Husband of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Surecare offer a superb service for all needs they are reliable , courteous and discreet they treat you with dignity and respect and are always just a phone call away if you wish to make changes to the rota or you have any questions no matter how big or small
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Peter W (Father of Client) published on 19 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
First-class service with first-class care and good communication dealing with caring for our son and his mum and myself as a whole package without exception and dealing with all issues connected with our son's well-being.
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Pippa B (Daughter of Client) published on 18 April 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
SureCare have proved to be reliable and trustworthy, good communication with clear invoicing. I have and would continue to recommend them. For me, they have been very valuable in my mum's ongoing care.
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from Jonathan B (Son of Client) published on 8 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SureCare provided home care for my dad on a daily basis, including breakfast, lunch, tea and beds. The care he received in my opinion was usually excellent, along with my sister who was the main point of contact and was very “hands-on” with SureCare along with my help. Dad is very set in his ways with
not a lot a lot of leeway allowed! Even changing carers when they left the company and the change to a new carer could cause him anxiety, we managed to keep Dad's car at home until recently but due to his lack of mobility caused carers to need more time and therefore expense we decided to move him into a nearby care home and so the care is 24/7 but all credit to SureCare. I would recommend them to others, kind regards.
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Review of
SureCare (Chesterfield & Worksop)
from P E (Client) published on 8 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good. Carers are excellent, very chatty, that's what I like. Appreciate going along with my sense of humour!
Reply from Amy Walker, Care Manager at SureCare (Chesterfield & Worksop)
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Review of
SureCare (Chesterfield & Worksop)
from M M (Client) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are efficient and aware of needs. Most do what is necessary and leave my satisfied.
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Review of
SureCare (Chesterfield & Worksop)
from Gary M (Son of Client) published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are polite, kind and professional. They provide safety and support, both practical and emotional for my mother. The whole team keep me informed and provide dignity and a gentle approach to Mum.
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Review of
SureCare (Chesterfield & Worksop)
from Roz B (Daughter of Client) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Agency first supported Mum with respite care at home to enable me to go on holiday (after Mum moved in with me and my family). When Mum deteriorated she then needed two carers four times a day ongoing to hoist and general moving and handling. The agency worked with us to ensure right amount of care
and individual needs (eg -four times a day was too many hoisting sessions for Mum, so they supported us to experiment) and were flexible, so now three times a day (bigger pads/ meds 3x day) and increased support to include medications and meals when I go on holiday. Really good in sorting out any problems (nothing is trouble), they sort it out happily. All carers excellent, always new people (carers) come with usual carers (2 carers plus a shadow carer over several visits) so know routine and Mum.
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Review of
SureCare (Chesterfield & Worksop)
from Jason S (Son of Client) published on 24 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using SureCare for my parents for many months now and I feel I can leave an honest review of my time with them so far. The company provides fantastic care for my parents, trying to go the extra mile to help with any requests we may have. My Mum and Dad have commented on how lovely and considerate
the carers are and that really helps reassure me and makes me believe they genuinely do care.
So a big thumbs up from me and keep up the good work!
So a big thumbs up from me and keep up the good work!
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Review of
SureCare (Chesterfield & Worksop)
from Janet P (Client) published on 23 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My preference is for paper invoices to be sent rather than email. I would prefer it to be sent monthly rather than two months together.
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Review of
SureCare (Chesterfield & Worksop)
from Susan C (Daughter of Client) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SureCare stepped in to help with care for Mum when we, as a family, did not know how we would cope. They have made a big difference to Mum's health and well-bring. All carers are kind, caring and considerate. We were so pleased and grateful when carers noticed a difference in Mum and acted quickly to
help her. Thank you.
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Review of
SureCare (Chesterfield & Worksop)
from P H (Client) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All carers are very willing and completely trustworthy. They each have different special skills, which I can call on, and their different life experiences are a big help with problems such as technology or how to access various health provisions etc.
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Review of
SureCare (Chesterfield & Worksop)
from Thomas W (Relative of Client) published on 1 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SureCare provides amazing care. The staff are highly qualified and compassionate, and they tailor their care packages to meet each individual's needs. I highly recommend SureCare to anyone looking for a care provider for their loved ones.
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Review of
SureCare (Chesterfield & Worksop)
from J P (Partner of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A good, reliable company with respect for the client. Care workers always enter the house pleasantly and commence their duties in an orderly and professional way. Can only praise the company for its duty of care. Thank you for your recent care of my partner.
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Review of
SureCare (Chesterfield & Worksop)
from A S (Daughter of Client) published on 26 January 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Before selecting SureCare, I read the reviews and visited the website to see the background information on the company. From the first point of contact, the office staff were friendly and open to suggestions on what my mum needed. From the initial meeting at the house to setting up the care package
for my mum, it was a relaxing process and felt comfortable for me and my mum. The management and the regular care staff for my mum came to her first visit to introduce themselves. Any changes to timings, my mum was always informed, and any medical issues, I was always informed. I have no complaints about this care company, and I and my mum are very happy.
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Awards / Recognitions (0)
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